[Resolved] Samsung India — fake specifications | |||
Samsung is now started cheating their customers, as i bought samsung galaxy a70 worth rs 28, 990 and was expecting real 32mp camera but later on i came to know that its only 8mp in both front & back and they used pixel binding technology so that they can show the specifications of 32mp camera. With a price range of 30k why the company cheats their customers by not informing earliest? I need to return this product at the earliest. Shame on you samsung, this is the reason why people prefers different chinese brands instead of you now a days, atleast they are transparent or they are charging less comparatively. Was this information helpful? | |||
Jun 23, 2019 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support May 22, 2019 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |||
 3 Comments | |||
Comments
I bought Samsung head phone in this website insasta...That was damaged...How to I'll return this
Samsung India Customer Care's response, May 22, 2019
Verified Support
Dear Customer,
Greetings from Samsung.
After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd
Greetings from Samsung.
After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd
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Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards,
Samsung India Electronics Pvt Ltd