Samsung India Complaints & Reviews

I have purchased a fridge 4 years ago and now it's not working when i was calling to samsung customer care then they provide engineer to repair, engineer said the pcb display is not working thats why freeze is not in cooling condition. 6 month ago same problem i hav faced and pay for pcb display around 3600 rupees and that time engineer told me it is manufacturing defect and now i am calling for repair they told me to change pcb but i deny...

I did not receive my refund it’s over a month i am without a refrigerator. The careless coe team so irresponsible i have tried calling them on there extension and no one ever answered more over they set false expectations about the time not sure if this is going to help me.
All this while i have been writing emails and following up with samsung however no one knows the status exactly the local on-site supervisor does not wants to...

I have a samsung front load washing machine with model no. Wf600b0bhwq/tl within warranty period. For last 8-9 months it has been showing 4e error for some modes of operation. I have called the samsung service providers two or three times. They only clean the outer pipes and say how they have to be cleaned. I have been constantly facing the issue but nobody came and opened the machine to check its water inlet pipes which should be checked....

Repair request numbers: [protected], [protected].
My samsung split ac had gas leakage issues and i ordered a repair request from samsung helpline. They assigned comfort ac solutions team to look into this who are the authorised samsung service center team.
The team came in and dismantled my ac and took the indoor and outdoor units to their service centre for testing. They responded back and told me that both the units and worki...

I lost the bill of my samsung dual door fridge and its compressor is not working properly as told by the samsung engineer who was asigned to rectify the complaint registerd by me.. I had purchased the refrigerator from surindra radio pvt. Ltd sec -22. Chandigarh.. I live in shimla so its not possible for me to get the bill copy from them.. So it would be great i[censored] can provide me the required details of my refrigerator as required to get...

Sir, our fridge suddenly stop cooling and one sevice person came and said compressor issue. We informed him to replace compressor as we are having 10 years warranty but the service person asking the amount to replace compressor. Please replace the compressor with warranty. Sir service person not agreed to replace the compressor and we are facing issue. Waste of our time to contact....

Hello dear,

On 28th oct 2018 i bought a note 9 model number imei1 – [protected]/01 and sn – rz8k919ndon mobile phone from reliance digital bangalore. Myself and my friends have discovered that the phone has the following problem. I have copied 2 of my friend who uses note mobile phones.

I have been facing call disturbance every time i call my friends who have similar note series and s series phones....

I have purchased new sumsung mobile model no j8 in month of oct 2018 after one month it start giving trouble and its screen goes blank this process started for one and one fine day it completely blank, i approach service centre and they charge me 6325/- rupees for repair by telling that screen is defective does not covered in warranty. So i pay them. After two month from repair again same problem arises now again they start telling that this...

Hi,

This is to inform you, dealers on olx are selling chinese mobiles on name of note 8. It is increasing fraud of samsung mobiles.
We need a help from your side. I m sending the seller detail below
It is a fraud case. We ordered a phone using olx from olx regeistered number [protected] named magan bhai.
He told us to send a courier and pay using cash on delivery. Because of this we believed on him. He...

I bought my samsung refrigerator with 10 years warranty on the compressor. The compressor for my fridge is not working i lost my original bill copy, can you produce the duplicate copy to avail the warranty. I bought in the name of kumaran from bangalore., i have a sticker which says the model, model code, power, compressor, and serial number. I bought it 4 years ago....

Hello,

Good morning!

I have bought a samsung a50 mobile on 22-mar-2019. I had a problem with my mobile within 14 days. So, i reached the service centre. They have updated the software but still, it didn't work out well. After 2 days, i reached the service centre again and they have given the advice to change the sim card, but no use.
Finally, they have registered the complaint on 23rd april bill no: [protected]....

Samsung 100cm led television display problem, bought at kakinada, customer name - pd drda, date of purchase - 19.10.2018 invoice no - 3426 model no-40n5000, when we switch on the television the image is not displayed, it appeares as scratch, but the screen is not damaged, as the complaint is from government organisation, we request you to resolve as early as possible....

My name is albin varghese. Samsung gave the assurance about waterproof capability of samsung note 9. They told that they can take photos underwater and can dip the phone till 1.5m. But when i dipped my phone to take photos underwater less than 1 feet, now my phone got switched off and also water enters inside the camera, touch is not working properly. Samsung customer care is not at all responding, they attend the call and listens the problem,...

Message:-

Your reliance mobile number has won you 3cr, to claim send "your name / address / age /mobile number /occupation/bank details"

To : [protected]@gmail.com

This is a fraud msg. & i would like you to look after the matter seriously as this can lead to a big problem for someone else who doesn't know about the scamsters...

Sir we bought a samsung fridge but the freezer is cooling heavily and everytime we have to take out the water at the back which is waste of our time and that too sensor was not fixed till date. While other fridge water evaporates this doesn't have the facility which is main drawback. Ice once forms was not melting due to sensor not fixed. Please help to resolve this issue....

I have purchased samsung galaxy on7 prime as on dated 12.09.2018... And now more than one week my handset not working properly... Incoming and outgoing speakers not working.. So many call made in my mobile but unable to talk anybody... And when i call to anyone.. No voice comes from other side... I am really disappointing to this handset... Kindly replace my handset.. And i have purchased this handset form amazon......

Sir, Again with sorrow and unhappy I am to inform you that the Compressor and Condensor of my Air Conditioner was opened by Technician named Dipti of JB Agency, Cuttack .but the AC is not repaired.The Agency is telling that the AC will be repaired withi or 3 days, but no result .please inform me whether AC will be repaired or not.because I am suffering a lot during the peak hours.

pHNE -[protected]/ [protected]...

I have purchased a Samsung Refrigerator 321Lts RT34M5518S, Invoice No: 1206T[protected] from Metro Wholesale on 6th March. I have received the product on 8th March which I not opened. When the Samsung representative he clearly told us that the product is a damaged piece and the leg got broken and since then I was in touch with both the Samsung team and Metro team none of them are resolving the issue. Metro team are saying it goes to Samsung...

Dear team,

Pfa of required images.

I have purchased below mentioned device from your website i. E

Galaxy note 8
Gear vr
Galaxy s3

Never face thia kind of experience and today i am very disturbing and disheartened from you people. You delivered a used phone as seal was broken and missing accessories (Earphone and connector)

Also i observed screen...

Had the worst user experience ever at samsung service center in borivali west. The service person mr. Sonu gupta was soo rude that being a lady, no body had ever talked to me like that.
I suppose the job of the service center guys is make customers life simple but that person (Mr sonu gupta) unncessary complicated things for me and rather than solving problem started saying that i should use phone properly, it will cost the company...