[Resolved] Samsung India — samsung led tv 32" inch - service charges | |||
Hi, I have purchased TV from Dubai in Jan 2012 but now when I am claiming the repair for my TV as I am ready to pay indian charged as per the norms but they are forcing me to pay International charges. How cheatful these samsung are? They are asking my authencity for international warranty and now when I am asking for the charges authencity. They have clearly told me that they are not going to repair my TV neither they are going to send any Technician for repair. Infact in your website it is clearly mentioned that International products can be repaired by Indian Service centres as per the Indian cost. Then how can you charge international charges. Was this information helpful? | |||
Aug 10, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jul 10, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |||
 3 Comments | |||
Comments
Maine ek 128gb ka memory card liya tha jiske sath or ek 128ka memory card free tha.lekin 2 memory card he kam nehi karta.
Ref no :3711
Invoice date :43271
Credit code :667844
Ref no :3711
Invoice date :43271
Credit code :667844
Samsung India Customer Care's response, Jul 13, 2018
Verified Support
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
Me shashikant goswami from hathras
samsung glaxay j7 prime jesa hi same copy mobile mila 13500 me
samsung glaxay j7 prime jesa hi same copy mobile mila 13500 me
shshikant's reply, Jul 3, 2018
samsung company bale rok keyo nhi lga rhe he ese frod company pe
Samsung India Customer Care's response, Jul 13, 2018
Verified Support
Dear Customer,
Greetings from Samsung.
After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd
Greetings from Samsung.
After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd
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Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd