Samsung India Complaints & Reviews

Samsung service centre lal kuan, ghaziabad is mis guiding customers. They told me that liquid is there in my phone and hence warranty voided. They said that motherboard is damaged and required to be replaced and told cost of repair 6500. But i got repair it 950 from outside. Here engineer told me that charging jack was not working hence changed. Now my phone is working well n i m writing this complaint through it only. Now i want reimburse...

Job sheet number [protected]
Worst service experience.
The approval for the screen replacement takes 10 days alone and another 5 days to carry out repairs.
Have been asked to wait 'patiently' until 29th to hear from the service centre.
The so called fragile plasticy flagship phone s8, can't even take a 2 feet fall.
So much for wasting 54, 000 on a piece of acclaimed flagship under the much advertised 'never...

I m holder of above said machine since 17/03/2005. It is working excellent. But for the last one weak it is giving problem and stops on some function for a long long time and either it has to stop and restart or has to start from spin function. I have also complaint on toll free number and at chandigarh customer care but no body bothers. Please help...

I had given my set to customer service centre in jammu, j & k for battery change.. They have damaged my phone screen. I have lodged complaint on customer care and i have been assured many times that i will receive call back by higher management. Never received same.. My registered no is [protected]. I have been following from last 2 months but no resolution. Request to resolve this issue at earliest.. Sameer...

Our tv isn’t working properly from last 15 days and i had complained about it in our regional samsung customer service centre they are not responding to it nor they have sent any service man and they are even arguing and saying it’s non of their business is this how you guys provide service to your customers while selling your products you say customers satisfaction is our motto but i am totally disappointed and really frustrated with...

Samsung is giving built in airtel set top box in its smart tv but there is no proper service provided by airtel. They are unable to provide airtel digital tv connection even after 03 days of installation of tv. Right after installation of tv i contacted airtel and was told that airtel connection will be provided to me by the nect day but later i got no response from them. Without the airtel connection, the tv is useless. It's really disappointing....

My samsung fridge stopped working on tuesday june 12. I complained immediately. Samsung sent me a text message right away, providing the name and number of the technician, who was to make a visit the same day. He did not show up. The next morning, i called said technician, who mentioned that he was unwell and samsung would send someone else. Superb. I had been promoted to samsung’s head of hr! I called the customer service number again....

We have bought certain electronic items including samsung washing machine from snehanjali electronics and trading pvt ltd (Shop no 1, next to grand hotel, near golden nest circle, bhyander east, 401105) store on 29th may 2018. Bill no. Bhyt/395/2018b.
On 30th may 2018 evening delivery guys delivered washing machine. For our surprise delivery boys unpacked the washing machine against the normal practice of opening of the same by service...

I bought a mobile of samsung from poorvika mobiles showroom ambattur, model purchased was samsung j7 and poorvika said warranty from mobile 17company is 1 year that is samsung. Mobile purchased on 11/06/17 and it got repaired on 10/06/18 evening, the shops of service center was not open int the evening. We went next day with original bill and they say warraty expired. However 10th is sunday, evening its not open. Now they are saying mother...

Dear sir/madam,
I would like to inform you that i had purchased a washing machine on 29/05/2015. Coast was 24500 including all taxes.
Being a mechanical engineer i am complaining you about the life period of this commodity. It should run minimum 5 years with out heavy fault.
After purchasing there was minor error fault but this time it is a major fault i observed. Machine is not working due to jamming of shaft/motor.br...

Dear Sir/Maam,

With kind respect I want to inform you that I purchased my new Samsung galaxy j7 prime gold (16Gb) on October 2017, soon after 6 month from purchase date it starts getting auto on / off during charging of phone which might be a software problem. So, regarding this issue I submitted my phone to your authorized Samsung service center Agra ([protected]) under the bill no. [protected] dated on 26.04.2018.
...

I never expected from my brand but still facing so many problems in my led.. U guyz every time promised for getting any problem but still it so on.. Again last tym screen problem for red blue line disappeared adn after that sensor problem and again its screen red blue line disappearing i dont know what u guyz are doing.. Not happy for your service you guyz are totally worst service giving never expected.. So irritated this tv is not worth...

Sir my name is yunus mahamad shaik i was employ in samsung threw super well services in 1-2-2006 to[protected]. Iam putting all efforts to withdraw my pf amount. But no respond from super well services employee. And phone also not working. I hope that it will be taking as serious. Iam again send you filled 19, 10c, 15g forms last month dated[protected]. Along with cancelled check.
My pf no. Dl/1139/4365....

I had come across service issues with my refrigerator for excess cooling and creating problems on consistence cooling and for the same i had requested samsung team to service the product.

I happen to understand from the service engineer that the spare part for this refrigerator has been discontinued and its not serviceable. I bought this refrigerator for around 30k and now seems to be waste box with serving its purpose. br...

We purchased ww60m204k0s front loading with smart check & touch led panel 6.0kg ww60m204k0s on[protected] at veejay world of electronics, anantapur. From the date of purchase to 3 months it works fine after 3 months we stared facing problems with this product continuously we contacted to the customer care they sent technician, technician solve the issue after that again we faced another issue like this we continuously faced the problems lot...

I went to the Samsung Service Center located at "391, Okkiam, 5, Old Mahabalipuram Road, Thoraipakkam, Chennai, Tamil Nadu 600097, India" to purchase tempered glass and case for my S9+ mobile. The service center employee (Abdul), sold me a very low quality tempered glass for Rs. 2300, didn't give me a bill, didn't accept payment via card and rather got it as a Paytm transfer. The glass broke when i kept it in my pant pocket. When i removed...

I have purchased samsung double door fridge in aug 2016, i am having the low cooling issue in my product. I have log a complain, after 3 days engineer came and told me that gas is not available, need to refill the gas and cost is arround 2000 rs, i told him that gas is also cover in compressor warrenty then why you are charging the same and he told it is not related with compressor. Can you tell me why it is difference with compressor. Even...

I have a samsung mobile j7max, 4m d 2nd day d fone started heating very much nd i couldn't use it coz it was not being operated. I went 2 service centre dey told me 2 change d mobile after i got d new fone it also have d same problem... Hang, button not working, auto shutting down, heating etc etc... Same problem having since purchased d fone... Nd whenever i go to service centre dey say 4 any problem, sorry mam software problem... I got...

My complaint no[protected]. Logged on 11th june 2018. Promised date of service engineer visit is on 12th june 2018. Today it is 13th june 2018. No calls received from their end yet. I tried reaching their customer care no[protected] but i am not getting any proper response, asking me to wait for some more time and not sure about the exact date and time. Really very disappointing customer service. Their commitment during purchase regarding...

We purchased a samsung double door refrigerator on july 14, 2013 from srs electronics, rdc ghaziabad.. The refrigerator came with 10 years warranty on compressor, however, even before completing 5 years, compressor has begun to create problems. Even after registering complaint once and paying for the gas filling charges, in month's time again, the compressor has stopped working and the refrigerator has stopped cooling.

Since,...