Sangeetha Mobiles Complaints & Reviews

Hi.
Let me tell you, i have lots of complaints about you.
1. I have ordered the mobile online, as you promised it's supposed to be delivered in two days. That did not happen.
2. The customer care/service is very poor, worst. They give same update every day, it means, they are not playing any role here. Disgusting.
3. There is no update on my order and there is not an link/option provided for cancelling the order.
4. When you do not have plan, capacity, and even particular mobile is out of stock, why did you accept the order online?
San[protected]

Dharanesh

I ordered samsung m30s on july 22 amount is debited from my card which is 15800 but in track my order it is showing payment is pending. I don't know whether my product is ordered or not. This is not fair, i want response as soon as possible

I ordered samsung galaxy m30s today. My order id san[protected]. Transaction is successful and amount is debited from my account, but status in your website is showing as payment pending. Whether my product is ordered or not? When it will be delivered?

I recently ordered redmi note 9 pro max on 13 july 2020 at 15:09:55 pm. But even after my complete payment for my online delivery, i didn't receive any msg/email/order status from your end. Need a proper explanation from your side. I almost paid 17, 999 which got deduced from my bank balance but had no effect in the website and it still shows the order is pending. This is not what a reputed mobile services should do. I need you to resolve this as soon as possible.

This Sangeetha mobile store is watse..this store play on customer..no order status..no refund status..no confirmation..
Waste of time...no delivery status..
Not support to customers..no one lifted calls...
Minimum 12 days completed but no refund

Pattukkottai section sangeetha mobiles Hdfc emi section staff was such a irresponsible person. He dont have any knowledge about loan. He always doing only mobile pubg game and net surfing...here i ll not go to sangeetha mobiles

Its been one month i am following up for my order #san[protected] for iphone se. I cancelled the order before three weeks since they do not have the item in stock with them. Till date, the amount is not yet refunded.

I have ordered for mobile on 27/6/2020. My order no. Is san[protected]. After sending mail and screenshots of payment proofs then only they confirmed the order. It has to be delivered within 5-7 days but still no updates are given. Even after repeated mails and multiple calls, no one responded. Pathetic customer service. No i regret for placing order in this and scared whether atleast my money will come back or not. They are not even responding to cancel the order and there is no other option to cancel in website other than mailing them. Now i'm totally worried after seeing other complaints. Will my mobile or atleast my money be sent to me?

Ordered a phone on june 18th.
They called back and verified the address.
No update since then.
When i checked with them yesterday the response was that they are unable to ship it to my location.
If they are unable to ship then why don't inform it earlier than accepting the order?
Yesterday i asked for cancellation and no response on that.
They don't pick calls on the customer care number.
I need the phone asap or cancellation withfull refund.

Hello team,

I ordered moto mobile on 31st may and after several follow-ups got a tracking id of blue dart. While tracking
It says the shipper has cancelled but in app it says the mobile got delivered.
Could you plz sort this issue at earliest.

San[protected] order number

I made purchase of samsung A20 mobile on 29th May 2020 I
Order no id SAN[protected]
Repeated contacting but unable to get response.Mosf of the times theyfont pick the call .incase they pick They simply tell will revert with details but never they call you back.Becoz of the delay I had to buy from some other shop. I have rewirdyrd to cancel my order and pay back my money, for which no response.
I intend taking legal course as the company is not responding.
Hope they respond or else...

I have ordered samsung a51 mobile. They said they will deliver it by 2 hours.
Still no response from them.

Order id : san[protected]

Order date :[protected]

I'm literally worried about the money. At least pick the call.

Hi,

I've recently order the phone for my online classes.
I've paid the full amount and have received no response so far.
My order no san[protected]
Now i've read all the complaints, i was terrified with my mistake.

I need phone asap
Plz refund my money.

Thanks
Anil

Hi Team,

I ordered a mobile online yesterday and the order number is SAN[protected].

I am a trainer in Hexaware Chennai and I am in need of this mobile to conduct the virtual training.

No one has called me related to this order.

Kindly assist.

Now they tell me that the store is closed and it can be delivered only after the lockdown.

However, I have been following up with the Sangeetha Mobiles Ashok Nagar branch for four days and no one has helpmed me.

I am trying to call the manager on his number [protected] but he is not picking the call.

kinldy assist.

Its urgent.

Regards,
Donald Franklin Almeida
[protected]

Dear Team,

Order ID: SAN[protected]

We have been placed order for Samsung Galaxy A2 core on 7th June 2020.It has been 12 days now we have keep on tried customer service multiple times but no response provided.We placed this order for an urgency and 12 days is really frustrating. We would need a mobile immediately as we already paid for the mobile. No proper response from customer service team.

Kindly prioritize and deliver the mobile ASAP as we do not need delay further. If you are going to delay it please do refund the amount
It's already 12 days from the date of purchase. We have contacted blue dart courier service with reference which provided by you 3 days back they were confirming that only pickup has been registered and no drop location provided yet until yesterday . And also they are confirmed that in this lock down situation they cannot give assurance for delivery ..We have ordered on 7th June but you have registered for pick up just 3 days before.. Why that much delay and why are you showing wrong information in your site . Today status showing as pickup was cancelled by shipper and again we contacted bluedart they said sangeetha mobiles cancelled the pickup.. From tomorrow lockdown is going to start in chennai.. Then whom will be responsible for this order? We have already paid the amount and the cancellation charges is 5 percent .Why do we want to pay for your mistake?

I want to talk with an higher official and the agent Sathish has given confirmation but no call from their end as he is an irresponsible agent giving false commitment.

I would need my order immediately, else refund my full amount. I would never pay cancellation charges for your irresponsible mistakes.

For a single mobile order it's already 12 days and now also no proper solution and confirmation. But in your site providing wrong information as within 2 hours delivery.

Too much annoyed

Regards,
Ramakrishna

U people were really irresponsible... I want to claim my phone. I just bought 4 months before only... U peoples are really irritating me.. How long should i wait to claim my phone... Is this a way u peoples were respond to the guest... A great applause the team...🤬.. Still now no response from your side.. Is this my job... I have lootz of wrk to do... Just claim my phone... Before this week

I have ordered a vivo y 95 mobile two days back and it's still the order placed status. I called customer care and got a reply saying will update you with tracking id when we receive it. After seeing all this complaints, i'm literally worried about my order and and money. Request you to look into this asap.

I have ordered smartphone till date not delivered and not refund no body responding properly

I have ordered on 23rd may and status of my order is still showing as just "order placed" nothing else.. I have called on customer care no.[protected] to cancel the order atleast 20 times but everytime they said "i will contact the concern department and get back to you with the update but they never called. I emailed them on [protected]@sangeethamobiles.com
[protected]@sangeethamobiles.com no. Of times
But they are also replying the same thing that we will update you soon

My order no. Is san[protected]

Please help me to get the refund.
My e-mail [protected]@gmail.com

Hi i purchased mobile at sangeetha (Besanth nagar branch) on 12th of june under damage protection clime offer. But now is missed my original bill and phone box. But is registered all the details in sangeetha app.

And mobil model is sansung a10 2gb 32gb blue and and the imei # [protected] invoice number ssi/1920/ady/17

Pls suggest on this to do the clime process.