Sangeetha Mobiles Complaints & Reviews

I ordered a product on online platform of Sangeetha Mobiles..they promised that they delivered the product within 2 hrs... that's why I ordered via online platform...but they didn't delivered the product on time...I gave the time for 48hrs..but they again failed to deliver the product.. that's why I cancelled the product... after I requested to cancel the product via mail...they didn't started the cancellation process yet.. it's already 10 days since I requested for the cancellation...I called customer care number so so so so many times...but they didn't respond to my calls and I mailed to [protected]@sangeetha.com for so so many times...but they didn't respond to mails also... finally I didn't get my product and I didn't get my money also it's not a small amount nearly 60k amount..by choosing Sangeetha i wasted both my time and energy...so I am requesting people to don't purchase any products from Sangeetha..there service is worst of worse.

I by mistake dropped into a Sangeetha store to purchase a mobile (Samsung M02) yesterday i.e. 27th Aug 2021. I told them it is a gift and need not open it trusting there would not be any issues with the piece. I gifted it and within 2 hours the person says the phone gets heated up like an oven, I immediately called the store and informed them about this and they mentioned I need to get the phone back.
I was so embarrassed and had to apply for permission at the office went all the way to his house and got the phone back just to hear that I need to use the phone for 24 hours and then check if there is still an issue. The executive reset the settings and gave the phone back to me. I kept the phone for charge and within 2 hours I called them back saying the phone is still having issues. The executive asked me to get the phone back at 9:45 am today i.e. 28th Aug 2021, and promised would return a new phone by afternoon, but while I checked with the store the executive says he would get this phone serviced and would get back this phone by afternoon.
I told them I need to speak to the Store Manager who happily receives the store executive's phone but while I called says he is in a meeting would call in the afternoon. I called customer care to explain this issue and their seniors also are busy and asked me to drop an email.
If everyone in Sangeetha mobiles is busy why have customer Support?
My issues:
1. I purchased the phone at 10 am, got the billing done at 3 pm for 8000/- whereas i paid 8500/-, the balance 500/- they said they would give me headphones and no bills for that. 2. I have raised the alarm before my billing is done, why have i not been replaced with a new mobile?3. Do I need to visit a hundred times to just buy one phone?4. I even asked if I can upgrade and buy a better phone but they strictly said we will rectify this phone and give no replacement.
Can someone senior please get in touch with me in case you did not understand this issue.
Invoice # DI/KTR/170

Dear Sangeetha Mobiles,
I purchased Mobile Phone from Sangeetha Mobiles MG Palya Store Bommanahalli Bangalore. Where the Sales person Promised me for 10% Cashback with written commitment in Documents with Seal. But it is almost 5 months over and still I didn't get my cashback.As per committed date it has to be credited in 90days.
Today I visited the Sangeetha Store. They said there is no such cashback and that store also closed from MG Palya Bommanahalli.
Kindly get me my cash back or I will return my mobile and get my money back.

Please find the below details of the SalesPerson and attached documents.
Name: Ajay Kumar
Mobile No.[protected]
Store Name: MG Palya Bommanahalli

Dear team,
I have purchased a new Samsung Galaxy S21 Ultra 5G handset at your esteem Franchise at Koppal and cleared full amount. Your promoters have delivered me a handset without generating invoice, I asked them to give me invoice, so they call me to store frequently and neglecting us. This is worst service I have ever met with your Sangeeta mobiles Gadag Road, branch Koppal 583-231Dear team one thing to be noted that, they are forcing me to avail insurance benefits, I am not interested with that, your promoters are demanding me to pay amount, I paid full amount again asking me to pay, this is not good service, dear team focus on your promoters and give better service to customers, and I hope that it never repeat this with further days, dear team resolve my problem on priority basis and issue me Handset invoice as soon as possible. Do the needful and oblige.
Thanking you

Regards,
Umair chouthai
[protected]

I have purchased a mobile Brand Oppo, F17Pro, during Divali season on 28/11/2020, they have promised Cash back of 1500 on my ICICI Credit card with in 180 days and price drop protection if the mobile price drops within 30 days, the mobile price dropped by 2000 in the next 25 days and hence i am eligible for the price drop protection also. When i visited the store they said you need to get a message to avail the price drop protection but i didnt get any message and mail from sangeetha . i started following up with them since May 2021 but never had a response regarding my issue. this is all a type of cheating public with wrong advertisements.

No response to mails and No response even if we visit store in nandini layout

Sir mobile book kiya hu par koi update nhi ho rha na vourier detale aaya hai order id- SAN[protected]
Please send coureur detale

I have ordered Realme C21(4GBRAM, 64GB Storage) mobile phone on 10.07.2021 from sangeetha online store vide order no: SAN[protected]. But till date i.e.i 14.07.21, I have not received the order and I have contacted customer care and sangeetha mobile Allocated store at Bangalore, but their is no response from their side. Very poor response and bad service.

Charging is slow and battery backup is bad and device gets heated

Hi Team, I ordered a mobile: one plus 9r in Sangeetha mobiles app on last July 4th, 20221 and didn't receive th order till now. No one is providing proper resolution and I dropped a mail for cancellation even no one replies to the mail. It's been a torture for me calling and mailing daily. I tried to contact through phone, mail, whatsapp but no use.

I got my mobile Display damage, I have complained against that with Sangeetha mobile, on 14/06/2021.
But now company is not responding and if I called customer care, customer care executive was giving irrelevant answer, and now not taking cal,

Bought a mobile in sangeetha mobiles vadapalani branch... they told me 6 months warranty for display and 1 year warranty for 50% discount... now they are not claiming telling silly reasons and cheated me

Very worst service from Sangeetha mobiles .. still they have not delivered the phone almost 2days.. they committed within 4hours .. ### service ..

I ordered redmi note 10 aqua green instead of frost white by mistake and I asked for colour change they said we will this was before billing and after 3 days now they are telling they can't change the colour and cancellation process because it is already shipping customer care executive telling we will update you whenever I call to them same reply and most of the time they will cut the call am really very dissatisfied and disappointed

I ordered redmi note 10 aqua green instead of frost white by mistake I ordered and before billing I informed customer service team they said we will update soon literally I called them n number of times they said will change and updated you that is before billing and I mailed so many times not even single reply but billing processed after all these now they are telling we can't change because products already shipping am very disappointed and frustrated this is very bad impact worst experience ever

I have placed a order at Sangeetha mobiles at 20/5/21 and it’s been a week and there is no response from the shop and when I tried to call customer care they are not responding properly then I requested to cancel the order and there is no reply from the support please help me to refund my money

There is nobody you can contact after paying money online.

Support mail id rejecting mails.

Customer care no, if cutting the call as soon as it connects a representative

store from whre phone is to be delivered is out of service.

Sangeetha store people in bangalore not picking the call.

they have taken the money, promised for 1 day delivery and its 4 days no info.

They should not allow purchasring if they are not working in lockdown.

Fraud case.

Not giving money back 50000

Defective product was received on ordering via Sangeetha Mobiles.

Neither a refund or a replacement is being processed by the support team.

Defective product received via online order at Sangeetha Mobiles.

It's been over 1 week, neither a refund or a replacement is being processed by the support team!.

I have made the payment to Razorpay software but didn't get update in order details.
I ordered Redmi Note 10 4fb RAM and 128gb storage Black colour one.

Please let me know if payment will be done to you by Razorpay or not. Will I get my mobile or not.

Regards,
Geeta Kumari
[protected]