Shadowfax Complaints & Reviews

This is Imtiyaz ahmad hereby requesting you to deliver my parcel from AJIO as soon as possible as I asked delivery person to cancel my order and in return he asked me for otp to cancel. But my order is showing to be delivered. But I have not received it yet. If not delivered within one day I will lodge a police complaint against the delivery partner.kindly help me out and deliver my parcel as soon as possible ..I called the delivery partner several times but he is not receiving my phone 👎👎👎👎shadowfax…

I asked delivery partner to cancel my order of AJIO with order id FN[protected]* as I was not available at my destination. In return he asked me for Otp to cancel my order and within 2 minutes i received a message that ur order has been delivered although I was unavailable..I make several calls to delivery partner as well as shadow fax team regarding my order but all my efforts goes into vain..The order was supposed to be delivered at Gandhinagar Tiptur Karnataka *572201* ..I request u to help me out otherwise I m gonna raise a police complaint as well by tomorrow.

My Id 643354 is Terminated.
Please activate it kind request.

Hi
On 16 feb 2023, I have requested for two returns on meesho. After some time I received a sms from Shadowfax that my pickup is arrange and this is the otp, after sometime I received a call from shadowfax Courrier partner that mam I'm coming for pickup.
He came and said mam you have 2 product return I said yes 2. Than I hand over the product to him and gave him the otp.
Tracking id- R[protected]FPL
Shadofax Delivery boy no. [protected]

Than I received a sms your pickup is cancelled by the Courrier partner.
Then I call meesho customer care for help. But they totally denied and said we can't do anything in this as we don't have any contact with the courier partner. I have call recordings of meesho executive totally denying for help.
I call the delivery partner several times but he didn't picked my call. Then he send me an sms and talked to me in sms. I said I will complain against you then He said that he will return my product till evening but he didn't came. When I call him back he blocked my no. I call him from another no. But he blocked that no. Too. I can't even contact shadowfax as there is no direct way to contact them. I call the delivery boy from several no. But when he received after listening about the return and my address he is blocking all the. No. And it's been 21 Feb he didn't return my product. It's really a headache now as I'm not getting any help.

Delivery boy rejected my two products ...I received wrong product soo I will returned ...it's amount of rs 1700 and 900

My pickup is done but delivry executive hasn't ensure from there so my status is showing that pickup is not done kindly resolve my issue or i will claim on this matter ??

sir please resolve my issue my pickup is done today itself but status is showing that pickup not done

Wrong product delivered without booking order.

My return product was supposed to be picked up on 12 of February. I received a message that my product is scheduled for pick with the pickup executives number. When I tried reaching out to the pickup executive they told me its a wrong number and he does not work there. Please help on this as my refund is getting delayed because the product is not getting picked up

Awb no :- R[protected]FPL
Product was of Rs 1552/- and i placed order on meesho and i got delivery of completely different product and initiated for a return from customer support help and it's been 3days with 3times pickup attempt .. The shadowfax pickup partner not picking product is ready for pick up and the person is not picking up the product from shadowfax side and he is misguiding me so much and i believed his words and shared...

I have to return a product which I ordered via vanheusen but everytime it was showing pickup failed but no one contacted me. Lastly I myself went to office and given the product.Later it showed QC failed at doorstep.they were saying price tag wasn't there and I am sure that I didn't miss anything before return.I want my money back

There are 4 products which needs to be picked up by shadowfax ordered through meesho but haven't been picked up yet. It has exceeded the given timeline but still no action from shadowfax. Pickup was cancelled on sameday is what I can see when I track the AWB number in website.

My I'd is inactive from two days please activate my account wantedly i didn't done any mistake so please solve my query i have bad situation i need to earn some money requesting you to activate my account please

Since was in Crisis So Couldn't used ny Shawdofax Acc
Please reactivate the account
ID is 752577

I ordered a product on Flipkart Recently, When it out for Delivery The Rider Not Agree to Provide DoorStep Delivery, He called me and told me to go About 5KM far way from my location and Accept This Delivery. I called Flipkart Customer Service and tell Them This Incident, No Doubt Flipkart Team is very Helpful, Flipkart Representative Told me That "We Raised A Complaint and You can Now Call to Him (Rider) and Inform him that we raised complaint against Him, if He Deliver This at door step then okay otherwise we will take further action". When did i call Him(Rider) He was Talking Very Rudely, also he was telling That "you Cannot do Anything, if You can Then do whatever You Want "
this Is not First time i ever experiencing This problem.
2nd :
Before 15 days I ordered a Wire Protector from Flipkart It Was Prepaid order When its Come to Local Shadowfax office They Assign to a Rider (Delivery Boy) and marked it As Delivered in Flipkart (Nothing came to my hand ) no any call from Rider . Then I connect with Flipkart and tell Then This then they Arranged The refund from Seller .
Now Same Incidents I faced 3 Time .
Conclusion: I will suggest Every Ecommerce Platform Like (Flipkart, Amazon, etc ) Do not Deliver any product With these Logistics Agency Like (Shadow fax).
What I am Doing Now After Facing These Type of Problem.
==== Simply I am Going to Police Station and raising a Complaint against Then lets se What Happens . also I am raising Complaint in Consumer Forum Court for Mentally Harassment ===
I am Not Leaving This Metter because Its not only my problem (Now Over)
if anyone faced such issues like this then feel free to comment and do not Hesitate to complain.
thanks
Regards
Lubab Khan

I ordered the Hi watch t800 ultra from tech dynamic shop but I received a old used watch and box seal is also broken so I want my money back from shadowfax #order id :- [protected]

Shadowfax pick up executive Mahendra Hudiwal mobile # +[protected] at Gurgaon has been lying about status updates frequently.

For example, he frequently submits “consumer not contactable” or cancels orders and rejects phone calls when I try to get in touch.

When he did arrive for the pick up today, he lied again about doing any of these and challenged me to complain about him.

I look forward to shadowfax’s reply. I have also written to Decathlon whose product he was supposed to pick up.

I have been asked about the delivery code on call and and still they did not delivered the products and the delivery person is not picking up the call after calling 10-20 times. I have the order I'd:[protected]. It's very disappointing. I wish to get a resolution on this soon.

My old moblie number is missing I well change moblie number

I was supposed to receive my order but the rider was abusing me and was speaking so rudely, , i just asked him about the payable amount of the order and he was just abusing me non stop I am raising this on all social media platforms now because the rider is playing with customer and nobody can see the customer i m adding riders no. [protected]

I was supposed to receive my order but when i received the call from rider and asked him abythe payable amount, , he started abusing me and said he is not gonna deliver my order, he was so rude and unprofessional as well and he claimed that u want my order as open box delivery, , you should not hire these kind of people first of all, I am also raising it to all social media platforms now because I ordered so much online and did not receive any sort of resolution yet, , your riders are playing with us and nobody is here to see the customer I am adding riders no here as well [protected]