Shadowfax Complaints & Reviews

There are 4 products which needs to be picked up by shadowfax ordered through meesho but haven't been picked up yet. It has exceeded the given timeline but still no action from shadowfax. Pickup was cancelled on sameday is what I can see when I track the AWB number in website.

My I'd is inactive from two days please activate my account wantedly i didn't done any mistake so please solve my query i have bad situation i need to earn some money requesting you to activate my account please

Since was in Crisis So Couldn't used ny Shawdofax Acc
Please reactivate the account
ID is 752577

I ordered a product on Flipkart Recently, When it out for Delivery The Rider Not Agree to Provide DoorStep Delivery, He called me and told me to go About 5KM far way from my location and Accept This Delivery. I called Flipkart Customer Service and tell Them This Incident, No Doubt Flipkart Team is very Helpful, Flipkart Representative Told me That "We Raised A Complaint and You can Now Call to Him (Rider) and Inform him that we raised complaint against Him, if He Deliver This at door step then okay otherwise we will take further action". When did i call Him(Rider) He was Talking Very Rudely, also he was telling That "you Cannot do Anything, if You can Then do whatever You Want "
this Is not First time i ever experiencing This problem.
2nd :
Before 15 days I ordered a Wire Protector from Flipkart It Was Prepaid order When its Come to Local Shadowfax office They Assign to a Rider (Delivery Boy) and marked it As Delivered in Flipkart (Nothing came to my hand ) no any call from Rider . Then I connect with Flipkart and tell Then This then they Arranged The refund from Seller .
Now Same Incidents I faced 3 Time .
Conclusion: I will suggest Every Ecommerce Platform Like (Flipkart, Amazon, etc ) Do not Deliver any product With these Logistics Agency Like (Shadow fax).
What I am Doing Now After Facing These Type of Problem.
==== Simply I am Going to Police Station and raising a Complaint against Then lets se What Happens . also I am raising Complaint in Consumer Forum Court for Mentally Harassment ===
I am Not Leaving This Metter because Its not only my problem (Now Over)
if anyone faced such issues like this then feel free to comment and do not Hesitate to complain.
thanks
Regards
Lubab Khan

I ordered the Hi watch t800 ultra from tech dynamic shop but I received a old used watch and box seal is also broken so I want my money back from shadowfax #order id :- [protected]

Shadowfax pick up executive Mahendra Hudiwal mobile # +[protected] at Gurgaon has been lying about status updates frequently.

For example, he frequently submits “consumer not contactable” or cancels orders and rejects phone calls when I try to get in touch.

When he did arrive for the pick up today, he lied again about doing any of these and challenged me to complain about him.

I look forward to shadowfax’s reply. I have also written to Decathlon whose product he was supposed to pick up.

I have been asked about the delivery code on call and and still they did not delivered the products and the delivery person is not picking up the call after calling 10-20 times. I have the order I'd:[protected]. It's very disappointing. I wish to get a resolution on this soon.

My old moblie number is missing I well change moblie number

I was supposed to receive my order but the rider was abusing me and was speaking so rudely, , i just asked him about the payable amount of the order and he was just abusing me non stop I am raising this on all social media platforms now because the rider is playing with customer and nobody can see the customer i m adding riders no. [protected]

I was supposed to receive my order but when i received the call from rider and asked him abythe payable amount, , he started abusing me and said he is not gonna deliver my order, he was so rude and unprofessional as well and he claimed that u want my order as open box delivery, , you should not hire these kind of people first of all, I am also raising it to all social media platforms now because I ordered so much online and did not receive any sort of resolution yet, , your riders are playing with us and nobody is here to see the customer I am adding riders no here as well [protected]

I am one of the customers of yours. First of all i need to know that whether is this door delivery service or not??? Why am asking is that people ordering things that they want through online is to get at their door steps otherwise we can buy things from outside right but here the query is the customer agents are not delivering the products at door steps instead they are asking the customers to come to their places to get the ordered products if the customers unable to go to their places they returning the products which is ordered by customers. I really don't know how could they do that without our consideration. I strongly agree that if we are not at the location or don't want products or i[censored]nable to receive then they can cancel the products or can reschedule to next day as their wish but without our permission how can they do this to us. I've ordered some products and the delivery agent called me to quire the address to deliver then I said this is my address when will you come but he said to me that to come to their place to receive but I regret then what he did is not deliver the product to me and cancelled my product as his wish. This is how happening here... And his name is Ediga udhay kumar goud

Writing from Madurai, Thirupalai. There is a delivery person named mariammal associated with shadowfox who is extremely rude and incompetent. She keeps yelling out names from the street, she never bothers to get out of her vehicle, she refuses to ring the door bell . Even if her calls go unanswered she doesn’t move from her vehicle n continues to scream from the road . When I asked her not to shout from the road she talks back saying she is not a mad person to scream from the road and it’s my duty to come out of the house to collect the package n it’s not her job to ring the bell. I’m not going to buy anything from any platform that engages shadowfox and also I’ll continue to reject the delivery if mariammal continues to deliver to my home.

With regards to above subject matter
I paid for my order through online today
Through shadowfax track page there is options comes like pay now
I paid through that
And money also debited but delivery agent says that
No amount paid

It’s really worst service I never going order through AJIO
Very worst service

I need my product or money back
I’m attaching required documents regarding this
Or else I’ll complaint against this in consumer court

Being a reputed company shouldn’t do services like this

I am Harpreet Kaur meesho reseller my contact no is [protected] Maine meesho se 2 suits ka order Kiya tha payment online ki thi meesho pe fake remarks daal kiya apne k 30 ko delivery ho gya courier par mere customer ko courier nhi mila

I ordered meesho product but i received completely different product so requested for exchange. On 31 dec shadowfax executive came for pickup and took product with him. Later in evening I received notification return cancelled and status on shadowfax was showing as Pick up is QC Failed. Tracking number is R[protected]FPL.
I have attached screenshot of status. Kindly look into this matter and resolve ASAP. Thank you.

I ordered a product from meesho but I received completely wrong product so I requested for exchange. Today shadow executive came to my place and picked up the product. But the current shadow status is showing as Pick up is QC Failed. My tracking number is R[protected]FPL.It is my humble request either update the status or give me a call back. Thank you

I am Nazim Raza Husain from Nagpur maharashtra.my rider id is 2514467.order not receiving.and also in offer day not receiving orders.akaal padh gya hai jaise.this is happening since 1 month.

[27/12, 19:58] Tarun Aggarwal: Good evening sir,
It's sumit Gupta, my rider id is 2681627, today around 12:30, I have been assigned an order from Apollo 24*7 vaishali sec 5, I reached the destination and Fl id and otp were shared between us. I commuted from shalimar garden and the amount of this delivery was ₹49.00 after sometime the shopkeeper confided that he is short of medicine..I tried to cancel this order from my end but failed. As a result I contacted customer care and he told me to share return otp. I did so. But neither this order has been added into my account nor this amount. Infact the customer care behaved very rude.
Secondly yesterday I played spin on wheel and fortunately I won Rs 20 for which I was told that this amount would be added in my next order. This is a matter of 26.12.2022.
But customer care is not taking care of all these things.
With great hope iam knocking your door. Please do the needful and get my money into my account.
I shall remain indebted to you..
Have a wonderful evening !
Thanks & regards,
Sumit Gupta[protected]
[27/12, 19:59] Tarun Aggarwal: The timing was around 12 for my first complaint.

Hi team,
Please delete my ID link with [protected]...

At first delayed the delivery then they lost the package. If can't handle delivery why to run courier service....