Claimed

Shadowfax Complaints & Reviews

1.8
Updated: Sep 26, 2026
Complaints 1491
Resolved
444
Unresolved
1047
Contacts

File a complaint to Shadowfax

Having problems with Shadowfax?

File a complaint and get it resolved by Shadowfax customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Shadowfax reviews & complaints page 13

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
bharath5963
Jun 26, 2023
Apr 23, 2024
This thread was updated on Apr 23, 2024
Report
Copy

Sir, Kindly Re-Shedule My Order AWB NUMBER : SF[protected]FPL and Deliver it to me Today Evening as i was Unavailable Today Morning.. So, Kindly Deliver My Order Today Evening Itself Without any Further Delays.. Since it is really Urgent.
Shadowfax customer support has been notified about the posted complaint.
Dear Bharath,

Greetings from Shadowfax!

Your issue has been escalated and our team is working to resolve it soon. Please allow us some time to get back to you with an update.

Regards,
Team Shadowfax
Dear Bharath,

As per the update received from our team, your shipment has been cancelled by your end. Do let us know if we can help you in any other way.

Regards,
Team Shadowfax
Helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    B
    bharath5963
    Jun 24, 2023
    Dec 16, 2025
    This thread was updated on Dec 16, 2025
    Report
    Copy

    Sir, Kindly Speed Up My Package AWB NUMBER : SF[protected]FPL and Deliver it to me as Soon as Possible Today Itself As I Need My Order Urgently.. So, Kindly Deliver My Order Without any Further Delays.. Since it is really Urgent.
    Shadowfax customer support has been notified about the posted complaint.
    Dear Bharath,

    Greetings from Shadowfax!

    Your issue has been escalated and our team is working to resolve it soon. Please allow us some time to get back to you with an update.

    Regards,
    Team Shadowfax

    
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      prasad palwankar
      Jun 21, 2023
      Dec 16, 2025
      This thread was updated on Dec 16, 2025
      Report
      Copy

      Website: tracker.shadowfax.in/#/track/5B7F8C88F9E7C9883EAAB5BBA8D965A8/Fwd

      I HAVEN'T RECEIEVE MY ORDER THOUGH IT SHOWS IT REACHES EVEN AFTER 3 DAYS PASSED

      THEY STATED THAT :-Monday, 19 Jun

      07:37 AM Shipment is received at Shadow fax's Ahmedabad AMD_Makarba facility

      BUT UNFORTUNATELY NO DELIEVERY BOY COMES TO DELIEVER TODAY DATE IS[protected]
      Shadowfax customer support has been notified about the posted complaint.
      Dear Prasad,

      Greetings from Shadowfax!

      Your issue has been escalated and our team is working to resolve it soon. Please allow us some time to get back to you with an update.

      Regards,
      Team Shadowfax
      Dear Prasad,

      As per the update received from our team, your shipment has been delivered successfully. Do let us know if we can help you in any other way.

      Regards,
      Team Shadowfax
      Helpful
      Found this helpful?
      2 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        rqp
        from Thane, Maharashtra
        Jun 1, 2023
        Dec 16, 2025
        This thread was updated on Dec 16, 2025
        Report
        Copy

        Address: Katrap, Near Mc Donald, Shri Heights Building, Shop No 2, Badlapur, Tal - Ambernath, Dist - Thane.

        I ordered a dress combo from meesho.
        I didn't get my order SF[protected]FPL delivered but delivery agent has shown status of my products as delivered. So, I have not been given my products or not my payment refund, So please my refund amount 975/- on urgent.

        Delivery boy name - Pramod Ghadge
        Delivery boy mobile no - [protected] & [protected]
        Shadowfax courier address - Katrap, Near Mc Donald, Shri Heights Building, Shop No 2, Badlapur, Tal - Ambernath, Dist - Thane.
        Shadowfax customer support has been notified about the posted complaint.
        Dear Customer,

        Greetings from Shadowfax!

        Thank you for helping us with your details. We will look into this right away and get back to you with an update at the earliest.

        Regards,

        Team Shadowfax

        
        Sir, Kindly Speed Up My Package AWB NUMBER : SF[protected]FPL and Deliver it to me as Soon as Possible TODAY ITSELF as I Need My Order Urgently ...So, Kindly Deliver My Order Without any Further Delays.. Since it is really Urgent.
        Sir, Kindly Speed Up My Package AWB NUMBER : SF[protected]FPL and Deliver it to me as Soon as Possible As I Need My Order Urgently.. So, Kindly Deliver My Order Today Itself Without any Further Delays.. Since it is really Urgent.
        Dear Sir/Ma'am,

        We regret to inform you that your shipment has been lost in transit. Request you connect with the client for refund related assistance.

        Regards,
        Team Shadowfax

        
        Dear Sir/Ma'am,

        As per the update received from our team, your shipment has been delivered successfully. Do let us know if we can help you in any other way.

        Regards,
        Team Shadowfax
        Helpful
        Found this helpful?
        5 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          rqp
          from Thane, Maharashtra
          May 29, 2023
          Dec 16, 2025
          This thread was updated on Dec 16, 2025
          Report
          Copy

          Address: Ambernath East, Pin 421501

          I was ordered a dress combo from meesho.
          I didn't get my order SF[protected]FPL delivered but delivery agent has shown status of my products as delivered.

          Delivery boy name - Pramod Ghadge
          Delivery boy mobile no -
          [protected] &[protected]
          Shadowfax customer support has been notified about the posted complaint.
          Dear Sir/ma'am,

          Greetings from Shadowfax!

          Our team would like to investigate into this. Please share your AWB number, so that we can take this up with the concerned team.

          Regards,
          Team Shadowfax
          rqp's [Complaint's author] reply, May 30, 2023
          AWB No is SF572189750FPL
          Please send my order or refund amount
          Parcel Amount is 975/-
          I ordered a dress combo from meesho.
          I didn't get my order SF[protected]FPL delivered but delivery agent has shown status of my products as delivered. So, I have not been given my products or not my payment refund, So please my refund amount 975/- on urgent.

          Delivery boy name - Pramod Ghadge
          Delivery boy mobile no - [protected] & [protected]
          Shadowfax courier address - Katrap, Near Mc Donald, Shri Heights Building, Shop No 2, Badlapur, Tal - Ambernath, Dist - Thane.
          rqp's [Complaint's author] reply, Jun 7, 2023
          I ordered a dress combo from meesho.
          I didn't get my order SF572189750FPL delivered but delivery agent has shown status of my products as delivered. So, I have not been given my products or not my payment refund, So please my refund amount 975/- on urgent.

          Delivery boy name - Pramod Ghadge
          Delivery boy mobile no - 8087790013 & 7248903585
          Shadowfax courier address - Katrap, Near Mc Donald, Shri Heights Building, Shop No 2, Badlapur, Tal - Ambernath, Dist - Thane.
          Sir, Kindly Speed Up My Package AWB NUMBER : SF[protected]FPL and Deliver it to me as Soon as Possible As I Need My Order Urgently.. So, Kindly Deliver My Order Today Itself Without any Further Delays.. Since it is really Urgent.
          Sir, Kindly Speed Up My Package AWB NUMBER : SF[protected]FPL and Deliver it to me as Soon as Possible As I Need My Order Urgently.. So, Kindly Deliver My Order Without any Further Delays.. Since it is really Urgent.
          Helpful
          1 other people found this review helpful
          1 found this helpful
          5 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            Nilesh117
            from Muzaffarpur, Bihar
            May 28, 2023
            Dec 16, 2025
            This thread was updated on Dec 16, 2025
            Report
            Copy

            Address: pokharaira, saraiya, muzaffarpur, bihar
            Website: phonepay bussiness

            The delivery boy call me for delivery otp and when i say that when you come to me and give me my product then i will tell you the otp but he say when you share otp then i will deliver this but still i dont get the product.
            Shadowfax customer support has been notified about the posted complaint.
            Dear Nilesh,

            Greetings from Shadowfax!

            You are important to us, and we would like to ensure a prompt resolution for this issue. Please share your AWB number and registered mobile number with us. We assure you of a quick solution.

            Regards,
            Team Shadowfax
            Sir, Kindly Speed Up My Package AWB NUMBER : SF[protected]FPL and Deliver it to me as Soon as Possible TODAY ITSELF as I Need My Order Urgently ...So, Kindly Deliver My Order Without any Further Delays.. Since it is really Urgent.
            Sir, Kindly Speed Up My Package AWB NUMBER : SF[protected]FPL and Deliver it to me as Soon as Possible As I Need My Order Urgently.. So, Kindly Deliver My Order Today Itself Without any Further Delays.. Since it is really Urgent.
            Dear Nilesh,

            As per the update received from our team, your shipment has been delivered successfully. Do let us know if we can help you in any other way.

            Regards,
            Team Shadowfax
            Sir, Kindly Speed Up My Package AWB NUMBER : SF[protected]FPL and Deliver it to me as Soon as Possible Today Itself As I Need My Order Urgently.. So, Kindly Deliver My Order Without any Further Delays.. Since it is really Urgent.
            Helpful
            Found this helpful?
            5 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              Manesh D Bajaj
              May 20, 2023
              Apr 23, 2024
              This thread was updated on Apr 23, 2024
              Report
              Copy

              AWB SF[protected]PIC... shipment was picked up on the 15th May 2023 from the seller but not delivered to the buyer and the status of the order is showing order cancelled. The seller claims he has not received the product. The parcel is worth 11k to 12k.
              Shadowfax customer support has been notified about the posted complaint.
              Dear Mahesh,

              Your issue has been escalated and our team is working to resolve it soon. Please allow us some time to get back to you with an update.

              Regards
              Team Shadowfax
              Manesh D Bajaj's [Complaint's author] reply, May 23, 2023
              I am sorry but I would like to get clearity and also resolution.
              Sir, Kindly Speed Up My Package AWB NUMBER : SF[protected]FPL and Deliver it to me as Soon as Possible TODAY ITSELF as I Have not Received My Order Since the Last 10 Days...So, Kindly Deliver My Order Without any Further Delays.. Since it is really Urgent.
              Sir, Kindly Speed Up My Package AWB NUMBER : SF[protected]FPL and Deliver it to me as Soon as Possible TODAY ITSELF as I Have not Received My Order Since the Last 10 Days...So, Kindly Deliver My Order Without any Further Delays.. Since it is really Urgent.
              The status of the order is cancelled. WHERE IS THE PRODUCTS PICKED UP BY SHADOWFAX. Kindly look into it its 14 days today.
              HELLO
              It is nearly 20 days since all this problem has started but i havent got any response from @shadowfax courier company... I have various people who can guarntee that the parcel was picked up from the seller but has not yet reached me... This is very important as the goods are nearly worth 11000rs.
              I WILL BE FILLING A CASE AGAINST @shadowfax for running this scam and stop these type of fake companies to show their faces.
              Sir, Kindly Speed Up My Package AWB NUMBER : SF[protected]FPL and Deliver it to me as Soon as Possible As I Need My Order Urgently.. So, Kindly Deliver My Order Without any Further Delays.. Since it is really Urgent.
              Helpful
              Found this helpful?
              7 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                deepa.g
                May 20, 2023
                Dec 16, 2025
                This thread was updated on Dec 16, 2025
                Report
                Copy

                I have a return parcel of Meesho.

                Retrun traking id dtd 13.05.2023: R[protected]FPL

                Shadowfax assigned for pick up but executive not coming for pick up and saying no. your team us cancelling my request by mentioning wrong reason that customer wants to cancel.

                till date parcel not picked up.

                now return window closed on meesho. because of your useless logistic services, i have lost my money.
                Shadowfax customer support has been notified about the posted complaint.
                Dear Deepa,

                Greetings from Shadowfax!

                Our team would like to investigate into this. Please share your AWB number and registered mobile number, so that we can take this up with the concerned team.

                Regards,
                Team Shadowfax

                
                Hi Deepa

                Our team would like to investigate into this. Please share your AWB number (via Messenger) so that we can take this up with the concerned team.

                Regards
                Team Shadowfax
                Dear Deepa,

                Greetings from Shadowfax!

                Our team would like to investigate into this. Please share your AWB number (via Messenger) so that we can take this up with the concerned team.

                Regards,
                Team Shadowfax

                
                Dear Deepa,

                Greetings from Shadowfax!

                Our team would like to investigate into this. Please share your AWB number, so that we can take this up with the concerned team.

                Regards,

                Team Shadowfax

                
                Dear Deepa,

                Greetings from Shadowfax!

                Our team would like to investigate into this. Please share your AWB number, so that we can take this up with the concerned team.

                Regards,

                Team Shadowfax
                Our team would like to investigate into this. Please share your AWB number, so that we can take this up with the concerned team.
                Our team would like to investigate into this. Please share your AWB number (via Messenger) so that we can take this up with the concerned team.
                Our team would like to investigate into this. Please share your AWB number (via Messenger) so that we can take this up with the concerned team.
                Our team would like to investigate into this. Please share your AWB number, so that we can take this up with the concerned team.
                Sir, Kindly Speed Up My Package AWB NUMBER : SF[protected]FPL and Deliver it to me as Soon as Possible TODAY ITSELF as I Have not Received My Order Since the Last 10 Days...So, Kindly Deliver My Order Without any Further Delays.. Since it is really Urgent.
                Helpful
                1 other people found this review helpful
                1 found this helpful
                10 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  X
                  xmfl
                  May 18, 2023
                  Report
                  Copy

                  I have returned product with tracking ID R[protected]AJI on shadowfax on march 29, but ajio reshipped me product with tracking IDR[protected]FPL from shadowfax, when I tracked this on shadowfax it asked for OTP with registered no.79XXXXXXX6, my registered no. is83XXXXXXX2, bcz of this I haven't recieved refund I have recieved someone else's product, please check where is my product also check qR[protected]FPL who's product is this provide correct information n correct product which I have returned to ajio so that I can get my money refund, bcz of your mistake I lost my money
                  Shadowfax customer support has been notified about the posted complaint.
                  Dear Sir/Ma'am,

                  Greetings from Shadowfax!

                  Your issue has been escalated and our team is working to resolve it soon. Please allow us some time to get back to you with an update.

                  Regards,
                  Team Shadowfax

                  
                  check adress, AWB, tracking ID, registered phone everything is different
                  Dear Sir/Ma'am,

                  As per the team's update, the pickup has been assigned under the Non-Quality Control parameter as we are not responsible for any debit. Please contact your client for further assistance.

                  Regards,
                  Team Shadowfax
                  
                  Sir, Kindly Speed Up My Package AWB NUMBER : SF[protected]FPL and Deliver it to me as Soon as Possible TODAY ITSELF as I Have not Received My Order Since the Last 10 Days...So, Kindly Deliver My Order Without any Further Delays.. Since it is really Urgent.
                  Helpful
                  Found this helpful?
                  4 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    sreelakshmivishnu
                    May 16, 2023
                    Report
                    Copy

                    No update available where the product is ? Showing in transit ...delivery date was 15th...but customer not received it...please deliver the courier

                    Customer name - Abhilash
                    Tracking id - SF[protected]AEP
                    Shadowfax customer support has been notified about the posted complaint.
                    Hi Abhilash,

                    Our team would like to investigate into this. Please share your AWB number, so that we can take this up with the concerned team.

                    Regards,
                    Team Shadowfax
                    Sir, Kindly Speed Up My Package AWB NUMBER : SF[protected]FPL and Deliver it to me as Soon as Possible TODAY ITSELF as I Have not Received My Order Since the Last 10 Days...So, Kindly Deliver My Order Without any Further Delays.. Since it is really Urgent.
                    Helpful
                    Found this helpful?
                    2 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      Keerthana18
                      from Bengaluru, Karnataka
                      May 15, 2023
                      Report
                      Copy

                      My order number is SF58847602FPL.
                      It's a cash on delivery order. Delivery partner scammed me. After delivering the product to me, he updated the status as order canceled. I want to return the product but I'm unable to do so as the status is updated as canceled. His contact number is [protected]. If I call him again and ask him to change the status as delivered also, he is not responding back.
                      Take action against him and change my order status as delivered at the earliest.
                      Shadowfax customer support has been notified about the posted complaint.
                      Sir, I Request You to Kindly Speed Up My Package AWB NUMBER : SF[protected]FPL and Deliver it to me as Soon as Possible Today Itself .. Since it is really Urgent.
                      Dear Keerthana,

                      Greetings from Shadowfax!

                      Our team would like to investigate into this. Please share your valid AWB number and registered mobile number, so that we can take this up with the concerned team.

                      Regards,
                      Team Shadowfax
                      Helpful
                      Found this helpful?
                      2 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        B
                        Bharadwaj0007
                        from Hyderabad, Telangana
                        May 11, 2023
                        Report
                        Copy

                        Website: Shadowfax

                        Hai, my name is Bharadwaj and I'm a rider of shadowfax from hyderabad, I have this type of service not responding to riders late response, and getting extra distance for every order, always long distance orders no updates worst service I have ever seen please update the app and don't give extra distance.

                        Literally, for every order we are getting extra distance and very long distance orders 😡😡😡

                        My mail id : [protected]@gmail.com
                        Shadowfax customer support has been notified about the posted complaint.
                        Sir, Kindly Speed Up My Package AWB NUMBER : SF[protected]FPL and Deliver it to me as Soon as Possible TODAY ITSELF as I Have not Received My Order Since the Last 10 Days...So, Kindly Deliver My Order Without any Further Delays.. Since it is really Urgent.
                        Sir, Kindly Speed Up My Package AWB NUMBER : SF[protected]FPL and Deliver it to me as Soon as Possible ...So, Kindly Deliver My Order Without any Further Delays.. Since it is really Urgent.
                        Sir, Kindly Speed Up My Package AWB NUMBER : SF[protected]FPL and Deliver it to me as Soon as Possible TODAY ITSELF as I Have not Received My Order ...So, Kindly Deliver My Order Without any Further Delays.. Since it is really Urgent.
                        Helpful
                        Found this helpful?
                        3 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          manushi1234
                          from Thiruvananthapuram, Kerala
                          May 10, 2023
                          Report
                          Copy

                          Sir, My Package AWB NUMBER : SF[protected]FPL Has not yet Delivered to me, So I Request You to Kindly Speed Up My Package and Deliver it to me as Soon as Possible .. Since it is really Urgent.
                          Shadowfax customer support has been notified about the posted complaint.
                          Your issue has been escalated and our team is working to resolve it soon. Please allow us some time to get back to you with an update.
                          Sir, Kindly Speed Up My Package AWB NUMBER : SF[protected]FPL and Deliver it to me as Soon as Possible TODAY ITSELF as I Have not Received My Order Since the Last 10 Days...So, Kindly Deliver My Order Without any Further Delays.. Since it is really Urgent.
                          Sir, Kindly Speed Up My Package AWB NUMBER : SF[protected]FPL and Deliver it to me as Soon as Possible TODAY ITSELF as I Have not Received My Order Since the Last 10 Days...So, Kindly Deliver My Order Without any Further Delays.. Since it is really Urgent.
                          Sir, Kindly Speed Up My Package AWB NUMBER : SF[protected]FPL and Deliver it to me as Soon as Possible ...So, Kindly Deliver My Order Without any Further Delays.. Since it is really Urgent.
                          Helpful
                          Found this helpful?
                          4 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Rinita G
                            May 1, 2023
                            Report
                            Copy

                            I ordered a dress from meesho.It says that it'll be delivered in 4 may. Today is 1 may. I'm out of town for my exam.Delivery boy called me.I couldn't pick up the phone because I was in exam hall.Later I called him back.He started showing me mood.I kept my calm.I told him to cancel the order because I was not in my town.He told me not to order again and cursed me.I would not order from meesho again and tell everyone to do so.You guys don't know how to do business.Quit it.My family has business, even if the customer is angry we don't disrespect them.Today you lost many customers. Delivery boy's phone number -[protected]
                            Please tell him to behave himself or I will make a complaint in the police for harassment.
                            Shadowfax customer support has been notified about the posted complaint.
                            Dear Rinita,

                            Greetings from Shadowfax!

                            We are sorry for the inconvenience caused. Please share your AWB number and registered mobile number with us so that we can get this sorted on priority.

                            Regards,
                            Team Shadowfax
                            Dear Rinita G,

                            Greetings from Shadowfax!

                            We are sorry for the inconvenience caused. Please share your AWB number and registered mobile number with us so that we can get this sorted on priority.

                            Regards,
                            Team Shadowfax
                            Helpful
                            Found this helpful?
                            2 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              L
                              LekshmiSree91
                              from Trivandrum, Kerala
                              Apr 29, 2023
                              Report
                              Copy

                              Delivery partner is intentionally delaying the product delivery. Even though the product is out for delivery, he won't deliver it. While calling he is saying that he can't deliver your product.Very rude and arrogant delivery partner Sreekumar N.([protected])
                              Why are you keeping such employees.
                              Shadowfax customer support has been notified about the posted complaint.
                              Dear Sir/Ma'am,

                              Greetings from Shadowfax!

                              We are sorry for the inconvenience caused. Please share your AWB number and registered mobile number with us so that we can get this sorted on priority.

                              Regards,
                              Team Shadowfax
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Pakkhhii
                                from Mumbai, Maharashtra
                                Apr 28, 2023
                                Dec 16, 2025
                                This thread was updated on Dec 16, 2025
                                Report
                                Copy

                                Morning I received the sms from shadowfex that the parcel is out for delivery. Afternoon i received the message that it is delivered. It got updated in the app aswell (ajio) . However no parcel was delivered.
                                Shadowfax customer support has been notified about the posted complaint.
                                Dear Pakkhhii,

                                Greetings from Shadowfax!

                                We are sorry for the inconvenience caused. Please share your AWB number and registered mobile number with us so that we can get this sorted on priority.

                                Regards,
                                Team Shadowfax
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  shashank.rockcena
                                  from Gurugram, Haryana
                                  Apr 27, 2023
                                  Dec 16, 2025
                                  This thread was updated on Dec 16, 2025
                                  Report
                                  Copy

                                  Address: Gurgaon
                                  Website: www.decathlon.in

                                  Hi,

                                  I had placed return request for 6 articles of Decathlon. The Shadow fax rider picked up all the 6 articles on 15th April, but refund was received for 4 items only. 2 items which are the highest priced in the whole order (INR 1499 and and INR 1999) were not received by Decathlon.
                                  On 18th April, I received msg from Shadowfax that they could not reach me for pick up. Then again on 19th and 21st April, I again got SMS from Shadowfax that a pick up with AWB R28699766DCN is due. The same rider came to pick up and asked for those 2 articles, I reminded him that he had picked those up already and he said he will mention that I am not cooperating for the return pick up, and went away. It has been almost a week and no refund received. Decathlon is saying the pick is not yet successful, while the articles were already picked up on 15th April.

                                  Decathlon Order ID for which refund not received is 15322605.
                                  Other AWBs which were picked up by the same Shadowfax rider were : R[protected]DCN and R[protected]DCN

                                  Please help me get my Refund of INR 3498/-.
                                  Shadowfax customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    G
                                    Gaurav.gkp.1
                                    Apr 27, 2023
                                    Dec 16, 2025
                                    This thread was updated on Dec 16, 2025
                                    Report
                                    Copy

                                    "Fraud company with fraud employees"
                                    Tracking id is R[protected]AJI, R[protected]AJI, R[protected]AJI. My all three orders were picked successfully on 12th April.And shadowfax employee stole my all three packets in transit. No customer support
                                    Shadowfax customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      ShilpaU
                                      Apr 27, 2023
                                      Dec 16, 2025
                                      This thread was updated on Dec 16, 2025
                                      Report
                                      Copy

                                      Address: W-1 building, Bopal Ambli road, Ahemdabad

                                      My product Tracking Id is R[protected]FPL Luke boys t shirt picked up by agent on Monday 24/04/23 and he said msg for picked up and refund will be came after i reached at my office and register but till date he has not contacted me and on next day other person from shadowfax came and ask for same pick up and i told him yesterday your agent came and picked up but till date he has not registered now status showing in meesho i cancelled my pick up and i lost my refund and also my product i thought fraud done by shadowfax, kindly help
                                      Shadowfax customer support has been notified about the posted complaint.
                                      Dear Shilpa,

                                      Greetings from Shadowfax!

                                      We are sorry for the inconvenience caused. Please share your AWB number and registered mobile number with us so that we can get this sorted on priority.

                                      Regards,
                                      Team Shadowfax
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        sajid4537
                                        Apr 27, 2023
                                        Apr 23, 2024
                                        This thread was updated on Apr 23, 2024
                                        Report
                                        Copy

                                        My Package AWB NUMBER : SF[protected]FPL Has not yet Delivered to me Since 10 Days, So I Request You to Kindly Speed Up My Package and Deliver it to me as Soon as Possible TODAY ITSELF.. Since it is really Urgent.
                                        Shadowfax customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit