Shadowfax Complaints & Reviews

Hi good evening team as I put a request to pick up the puma return in puma application, and it is assigned to Shadowfax, but after so many attempt your delivery partner didn't come to pick up the return and whenever he came, he said he never picked up the puma return and make it close by saying that return is canceled by the customer and this is happening from last one month. I'm continuously trying to get in touch with Shadowfax, but I am not getting a any revert
No call from your customer support as many time I fill the form [protected] this is my contact number for anyone superior in Shadowfax. Please give me a call so that I explain you everything what your delivery partner do it with the customer because this is very bad experience with Shadowfax.

I'm a Registered delivery partner in shadowfax technologies when I have joined they didn't inform me about any charges which are going to be deducted after on boarding but when I on-boarded and started earning after a week they deducted amount of ₹500 from my total earnings of that week and then paid me less payout. Even after complaining and generating ticket they are telling me that these are on boarding charges which they didn't inform me about while I joined. Although I felt these charges are basically usual for every company so I didn't go for any complain but after 2 weeks the company deducted more rupees 500 from my hard earned earnings saying that they are platform usage charges. They didn't informed me anything about platform usage charges being deducted and now they're telling that it's our policy to deduct platform usage charges. It's the month end and I have to pay my credit card bills and at times like this company is deducting money from my pay without even informing which I've already earned delivering multiple orders. After considering vehicle maintenance and petrol charges I am the one going in the losses. They're not even paying proper attention to my complaint since 10 days. Whatever the customer's are rating and providing tips even those are eaten by the company. Distance calculated by the company for the first mile that is my location to restaurant and last mile that is from restaurant to delivery location is totally wrong where each time it shows 0.5 - 1 km less for which payout is also released less while the distance remains same hence incurring loss. This is also a very big gamble by the Shadow Fax company to bag hard earned money of the delivery partner.

My id was inactive yesterday due to MDND as I take order from store sudden my phone was switched off then I didn't deliver those order and come to home because I don't know where to deliver those order please activate my id
My id :- 2678137

I am a seller on meesho i have an RTO return from shadowfax but it shows the products was delivered with OTP can’t send you POD but “I didn’t received the product” i told to delivery boy he saying this is not my headache the last time the product is in rewari here the tracking id i got from meesho (SF[protected]FPL ) please resolve this. This will cost me complete loss of my product and further i can stop using the services form shadowfax.
Thanks

Respected Sir/Madam I would like to inform you that my account has been terminated without any valid reason and that i have completed the order with due respect please kindly reactivate my account .. My I'd is 2539530

I want to return the product purchased bcz of wrong product deliver but delivery partner not pickup saying quality error my product id is[protected]_1 i want my money

My ID is blocked due to customer cancelation after the order picked up because of delay it's not my fault please reactivate my ID sir next time I'll deliver as soon as possible

My ID is blocked due to customer cancelation after the order picked up because of delay it's not my fault please reactivate my ID

I've ordered for a return of a product bought from Meesho. The initial date of return was scheduled on 1st November 2022 by a rider from Shadowfax. The courier service provided me a number of the rider but when I tried to contact the rider, everytime it said the number you're trying to contact is busy but in the tracking section of Shadowfax, they mentioned the customer was not contactable. I complained it to the customer care of Shadowfax, they said by 2nd November my product would be collected from me. They assigned me the same rider who never contacted me. I want the issue to be resolved as early as possible.

Delivery boy didn’t deliver the order yet however the order is showing as delivered. When called him, he said he will bring it next day. And the next day never came. Now he is not even answering the phone calls. Please look into this. This is the third time I am facing this issue.

I ordered a product on meesho online shopping platform but that parcel received me completely changed then I'm return my parcel but Shadowfax courier partner are says give me some money otherwise I'm not done your pickup when i complained her senior then he talk me like abusive. So i wanna complain on this type of behaviour.
I hope you will be get in touch with me and resolving my problems.
Thank you

My shadowfax delivery boy I'd is
2007821
My name is Suresh patel
My I'd is not working my I'd is blocked for the some reasons last delivery was not given to customer becouse my mobile was stolen (chori hogaya tha ) hence I can not delivered last parsel
Plzz Activate my I'd or unblock my I'd as soon as possible (thoda jaldi kijiya mara pasa nokri nahi ha

I worked as a delivery partner when I stopped but I kept getting calls every day. Hub alloting shipments to me without my permission.so please deactivate my account

This is regarding my recent order from the CreD store which was supposed to be delivered on 13th October 2022. The current status of my order is Delivered but the product has not been delivered to me. I'm trying to reach their customer support for 4 days but failed to reach them.

My order details are below
Order ID: 18268
Tracking ID: SF86778823KR

I ordered healthOxide whey protein on oct 2 but now its oct16 still the product hasn't reached me, its keep on delaying for so many days. Awb no of product is SF86431442KR

Without any call or OTP they send me the massage that they deliver the product. But I didn't get any product.

Without any call or OTP they send me massage that they deliver the product

I have ordered for pickup since 9 th Oct and they have delayed it 3 times now my payment is done.for pickup they are sending me number of delivery boy and the delivery boy telling the pickup is not assigned to him.I WANT THE REFUND.
R[protected]FPL

[protected] is this my mobile number
1869962 this is my I'd pls activate this

My return parcel was returned on 5th oct 2022 but still not received by seller.
AWB no : R[protected]KR

High level of carelessness. My refund is stuck due to this