Shadowfax Complaints & Reviews

I would like to return 2 products which I ordered through the official website of forever 21.

The AWB numbers are as follows
[protected] &[protected]
Thanks

The delivery agents of shadowfax called yesterday after waiting for the long 12 days and told that the need extra money to pick up the order from my home. I agreed for that because I was very much frustrated and I want to give away the products so that I can get my money back.

Unfortunately due to some emergency I was not home in the evening yesterday( waiting for them since morning no one came till evening and for the past 12 or 13 days). So I let them know that I won't be available. And asked for the pick up today. And I am pausing all the engagements and sitting home and waiting for them to pick it up.

And today I am not able to contact them.

They are testing my patient level. I am so fed up with shadowfax delivery service. The same kind of issues happened with this courier service before also. Very bad service including the customer service. Not able to contact them now.

I urgently need to return the package as soon as possible. Otherwise I won't get the refund from the olus website.

Hope the Problem get solved as soon as possible

It's a worst courier service

My supplier id 279129 and my 1st experience with you is so bad about your courier service is use less bcz I don't get any single call from your side My order are not picked up yet
Sub Order no. [protected]_1

The sizzling deals payout on 22/12/2021 was rs 55 including incentives, but I only recieved 35rs per order which sums up to be 525rs for 15 orders. I have to be paid 825 rs in total for Wednesday's payout, please see to it that I am paid accordingly, i also have a screenshot that shows the sizzling payout deal ad

Hi my order number[protected] was picked up yesterday.
However after sometime i got a msg from shadow fax that the pickup has failed due to quality check fail.

I told this to the delivery executive, and he told that the pickup is successful and so dont worry about it.

Then i got another msg from madura peter England that my pickup has failed.

The package is in good condition with tags intact. So there is no question of qc fail. Also otp was mentioned correctly by me.

Please update me on this asap, because my package is with shadow fax, and i Haven't got a refund on my product from peter England madura, because its showing the return has failed at doorstep, but item is with shadow fax.

I have order an meesho app but did not delivery of shadowfax Courier boy is calling night they tell delivery your order TOMMROW but I am not received my order...

Without attempting for pick up of my Return AJIO product...following text received for 2 days...and no attempt of pick up made...

We tried reaching you today for pickup of Women Lightly .. from AJIO. You may reach us at[protected] PIN 9378 - Shadowfax

Ajio Return ID- RT53827427

I ordered a product in Meesho to the tune of Rs.1000/-. Since there was no one to receive the product, it was taken back by the delivery person from Shadowfax. When contacted, he said he would deliver the next day. However, it was not delivered. There was no response on the number also. Request you to take suitable action so that the product is delivered immediately

I had a return pickup initiated for my peter England order from shadow fax.
Order no.[protected].

The executive had picked up the order successfully, but i got a text saying my item had failed quality check, when instead evrything was fine and return was done successfully.

He insisted that evrything is fine, and gave me his number if anything happens.

I told the deliver guy about the sms and asking why is it showing as failed, to which he replied he is new and will sort the issue after he reaches the center afterwards.
I am waiting on a resolution, as i have got multiple texts from peter england and even shadow fax showing me my return was not picked up.

Please solve the issue, my return item is with the delivery guy, and was picked up successfully.

Received a wrong one kindly take back the product and refund

The product is not delivered from meshoo which was marked as delivered on 13th dec, it was a prepaid product

A prepaid order from Meesho (order #[protected]) was shipped through shadowfax (tracking ID: SF[protected]FPL) and it was falsely updated as delivered on 24th November whereas I was not even contacted to attempt delivery. And already paid amount also, If he updated it as cancelled order then also I could get at least a refund. I am contacting Meesho again and again as well as writing complaint message and mail to shadowfax. Now I am helpless; neither I got the product nor the money. Please help asap!🙏🏻😭

Hi
I had a pickup scheduled for 29th Nov and I asked the person to collect it either before 10AM or after 6 PM but he denied to do so. Then I asked him to reschedule it for Saturday. And he agreed but no pickup attempted after that and it is cancelled without informing me. I even talked to a sales executive girl and she guaranteed to reschedule the pickup and get it done ASAP but again nothing. Am trying to contact shadowfax from last 20 days but no response.
Help me with this.

Nagamalliswari K, Shadowfax Tracking ID: SF[protected]FPL. An delivery scheduled on 20th December from Meesho by your shadowfax delivery executive. By the time he reached my location I'm not able to answer his call. Later I phoned him he told me that he is coming on same day evening but he couldn't make it. He updated the status as DELIVERED. Next day December 21st We are trying to reach his number but this time call was answered by some computer generated voice and asking for registered mobile number and pin. Several time I've tried with given details eventually its saying wrong credentials. Could you please look after with given details for my product delivery. I hope will receive a favorable response. THANK YOU.

Your delivery partner pickup from my customer 2product but my seller received only one product.

I am complaining for the delivery of the product. I've ordered four items from snapdeal and i received only two. But after the delivery of two items i received a message that all the four items were delivered but I haven't received it. The delivery time was Dec 16 11.55 a.m. This was a prepaid delivery. Now I'm not getting either or missing items. Please do the needful.

Dera Sir/madam
I haven't received order from last two weeks.
Pl. Do something at your end.
Thanking you.
Regards
Kabita rata Roy.

Dear Team,
This is to bring to your notice that one of your agent had taken payment 3times through online mode now we are asking him to refund he is not answering calls and Messages from last 5days his name is Akash from Mysore and his contact number is [protected] so please check and tell him to refund us our amount.

My meesho seller panel shadowfax return parcel is not delivered to me, but it's showing all parcels delivered in my meesho return panel and also meesho seller panel team is not taking any action from shadowfax team, please find attached file of return order id's and tracking id.

Order id Create Return Date Delivered Return Date Courier Partner Awb Number
[protected]_1 11-Dec-21 20-Dec-21 Shadowfax R[protected]FPL
Customer Return
[protected]_1 11-Dec-21 20-Dec-21 Shadowfax R[protected]FPL
Customer Return
[protected]_1 11-Dec-21 20-Dec-21 Shadowfax R[protected]FPL
Customer Return
[protected]_1 11-Dec-21 20-Dec-21 Shadowfax R[protected]FPL
Customer Return
[protected]_1 10-Dec-21 20-Dec-21 Shadowfax R[protected]FPL
Customer Return
[protected]_1 12-Dec-21 19-Dec-21 Shadowfax R[protected]FPL
Customer Return
[protected]_1 10-Dec-21 16-Dec-21 Shadowfax R[protected]FPL
Customer Return

These all trackind id's showing delivered on messho seller panel but, we dont received any parcel, kindly investigate and update asap.

E-Mail id:- [protected]@gmail.com
Company Name : Khatu Shyam Enterprises
Contact number: [protected], [protected]

I was to receive a parcel yesterday but i didn’t and unfortunately it shows it was delivered and not to my address to someone else’s address. I was said i’ll receive a call from you’ll in an hour but i haven’t since yesterday. I have already paid for the item.