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Shadowfax Complaints & Reviews

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Updated: Oct 26, 2025
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Shadowfax reviews & complaints page 47

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D
DR. K.Sharmilaa PT
Nov 5, 2021
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I ordered in meesho online shopping..i didnt receive the product...it was more than the expected date..ur team changing date of delivery everytime it was around 20days..
Shadowfax customer support has been notified about the posted complaint.
Hello,

Greetings from Shadowfax!

We sincerely apologize for your experience. Please share details of the issue you faced at [protected]@shadowfax.in and we assure you of a swift resolution.

Regards,
Team Shadowfax
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    29 T. Sushmitha Chowdary
    Nov 5, 2021
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    Address: Anantapur

    I returned my order due to quality issues to shadow fox agent but he didn't updated my pickup as received now return request time is out and I lost my product and no refund came due to this
    Shadowfax customer support has been notified about the posted complaint.
    Hello Sushmitha,

    Greetings from Shadowfax!

    We sincerely apologize for your experience. Please share details of the issue you faced at [protected]@shadowfax.in and we assure you of a swift resolution.

    Regards,
    Team Shadowfax
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      T
      Tabassum sayyed
      Nov 3, 2021
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      Address: Pune

      I order from mesho they showing me the order is shipped to Shadofax courier but it's almost 15 days i did not get my order
      Shadowfax customer support has been notified about the posted complaint.
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        I
        Inbagam S rajhu
        Nov 3, 2021
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        Address: R7B007, kg Apartment,, Nagarajapuram to Perur road, vedapatti

        Naaan meeshovil purchase seithean. but enaku pidikkavillai. athanal return panna muduvu seithean. return seithathum shadowfax il erundhu Awb number send pannanga. but return vaanga yarrum varravillai. Vanga varrathathal onedru cancel agi vittathu. Nengal seitha mistake enaku amount poiduchu
        Shadowfax customer support has been notified about the posted complaint.
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          Aksjsdg
          Nov 3, 2021
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          Delivery boy are picup my product but he is not give my picup slip please provied my picup slip
          And send a confirmation message
          Product recive are 1 month

          Please provied my picup slip

          Street action on delivery boy

          I saw picup slip and give my payment
          Shadowfax customer support has been notified about the posted complaint.
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            B
            Binoti Das
            Nov 2, 2021
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            I have received a product from Limeroad with order number [protected].Invoice no [protected] & GSTIN no 06ABOFA6729M1ZF.The price was 770/ but the delivery boy has taken 870/ from me. I was not aware of the price before but after opening the pack I was surprised to see it.
            Please look into the matter and refund my money and ask that boy why he is fooling the party.
            Shadowfax customer support has been notified about the posted complaint.
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              M
              Murari Keshri
              Nov 1, 2021
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              Address: bhubaneswar

              Hi Team,

              I have placed a ordered by messo and which was delivered by your courier company . Delivery boy behavior is not good and very unprofessional . i just tell him to cancel this order at door step and he is started argument with me,
              Kindly request to you don't hire this unprofessional employee .
              Please look into this. I am also writing a complaint to delivery partner messo so they can also aware of this.

              Thanks
              M K Sahu
              Shadowfax customer support has been notified about the posted complaint.
              Hi team,

              If you needed any further information regarding my issue please let me know .
              Till now there is no response from your complaint team. Kindly look into this...
              Dear Murari,

              Greetings from Shadowfax!

              We sincerely apologize for your experience. Please share details of the issue you faced at [protected]@shadowfax.in and we assure you of a swift resolution.

              Regards,
              Team Shadowfax
              Murari Keshri's [Complaint's author] reply, Nov 3, 2021
              HI team,

              I just asked delivery boy to cancel this request at door step but he started arguing with me and his language was very unprofessional. I really upset this kind of behavior. Please let me know if you want complete shipment details then i share you so you can track the delivery boy and take a proper action against him.
              when can we expect to get a reply from your team ?
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                P
                poomagal
                from chennai, Tamil Nadu
                Nov 1, 2021
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                Tracking num is SF[protected]FPL Didnt receivce a product yet kindly check and tell me
                Shadowfax customer support has been notified about the posted complaint.
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                  S
                  Sunny Leon yy
                  Oct 31, 2021
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                  Really don't know what to do it again and I am so much
                  Shadowfax customer support has been notified about the posted complaint.
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                    A
                    Aksjsdg
                    Oct 30, 2021
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                    Delivery boy picup my product but he is not provied my picup slip and not send
                    Sedowfax company confirmation message

                    Please provied my picup slip and confirmation message currently
                    I
                    Am show to messho company and give my payment

                    Urgent
                    Shadowfax customer support has been notified about the posted complaint.
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                      S
                      sahayogindiaparivar
                      from sambalpur, Odisha
                      Oct 30, 2021
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                      Address: G-8/2,bhakti mandap,burla,sambalpur,odisha

                      I m order a product from meesho it's deliver by other courier compny thereafter the product quality not match so i returned it by shadowfax courier the delivery partner of meesho ...after 2 days i check the message that mention the product was mismatch so the shadowfax not pick the product then i call meesho they are saying they enquired and reply you 5/6 days ...after 6 days they demand from me a pickup slip and actually they not provide any pickup slip to there customer ...after this happen i contineously contact meesho they not help me anymore ...this type of fraud start by online platform who looted peoples money through this type of game ...please help me
                      Shadowfax customer support has been notified about the posted complaint.
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                        Lalrinchhani
                        from Aizawl, Mizoram
                        Oct 30, 2021
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                        Address: Zemabawk, Middle School Veng

                        My order will be delivered today and I get message from shadow fac . I go into link and I just pay 479 and the deliver boy call me and told me my order is in COD payment . Please help
                        Shadowfax customer support has been notified about the posted complaint.
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                          Neha Tanwar vlog
                          Oct 30, 2021
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                          Address: Delhi

                          Your ### delivery boy canceled my shipment without asking me and again I request meesho to deliver my order again on 27thoct then again he canceled my shipment without even asking me on.the problem begins on 24th oct he call me and told me mam its raining outside ill give you your order tomorrow i said ok then he ask me to give him otp he send to my no. Ill denied and told him sir when you give me my parcel ill give you delivery otp but without taking product how can i give you otp and he cut the call and canceled my shipment and again i request meesho to resend my order and on 27th and on29 October he call me on 9:41 pm when i picckup the call he immidiatly cut the call and cancel my shipment without even asking me i call him 4 time he cut my call and blocked my no. And my order no. Is ([protected]) neha tanwar from meesho delivery boy no.[protected] shadowfax.in
                          Shadowfax customer support has been notified about the posted complaint.
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                            Neha Tanwar vlog
                            Oct 30, 2021
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                            Website: Shadowfax and meesho

                            Your ### delivery boy canceled my shipment without asking me and again a request you to deliver my order again he again canceled my shipment without even asking me on 24th oct he call me and told me mam its raining outside ill give you your order by tomorrow i said ok then he ask me to give him otp he send to my no. Ill denied and told him sir when ypu give me my parcel ill give ypu delivery otp but with taking product how can i give ypu otp and he cut the call and canceled my shipment and again i request meesho to resend me or 29 October he cancel my shipment without even asking me what the hell is this meesho my order no. Is ([protected]) neha tanwar delivery boy no.[protected] shadowfax.in
                            Shadowfax customer support has been notified about the posted complaint.
                            Oct 30, 2021
                            Updated by Neha Tanwar vlog
                            Your ### delivery boy canceled my shipment without asking me and again I request meesho to deliver my order again on 27thoct then again he canceled my shipment without even asking me on.the problem begins on 24th oct he call me and told me mam its raining outside ill give you your order tomorrow i said ok then he ask me to give him otp he send to my no. Ill denied and told him sir when you give me my parcel ill give you delivery otp but without taking product how can i give you otp and he cut the call and canceled my shipment and again i request meesho to resend me or 29 October he cancel my shipment without even asking me ill call me 4 time he cut my call agai. And again my order no. Is ([protected]) neha tanwar from meesho delivery boy no.[protected] shadowfax.in
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                              R
                              Ranvir Katoch
                              Oct 29, 2021
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                              Dear sir,
                              This is inform you that that above said PACKAGE is returned due to non order supply.
                              Please help for stock return.

                              Regards
                              Shadowfax customer support has been notified about the posted complaint.
                              I do not place the order and the company Ankit international without order he send the bedsheet is there any order

                              Please show
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                                Aksjsdg
                                Oct 29, 2021
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                                Delivery boy was come to picup order but delivery boy was not provied picup slip

                                Provied my picup slip or
                                Provied message to confirmation on picup

                                Please urgent I am show picup slip with meesho company

                                Okk
                                Shadowfax customer support has been notified about the posted complaint.
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                                  ARYA MUNNA
                                  Oct 28, 2021
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                                  Address: 8/319 vijay avenue 3rd street, Shankrapuram sithalapakkam

                                  Misbehaving delivery boy
                                  Shadowfax customer support has been notified about the posted complaint.
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                                    PATIL tradelink
                                    Oct 28, 2021
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                                    Delivery still not done awb SF[protected]KR
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                                      PATIL tradelink
                                      Oct 27, 2021
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                                      AWB : SF[protected]KR is not delivered yet, you guys making fool to customers
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                                        Manusha Gowda
                                        from Hosur, Tamil Nadu
                                        Oct 26, 2021
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                                        My order id SF[protected]FPL didnt receive but yet u shows as delivered. What kind of courier service is tiz. Mines is prepaid order that too deliver partner shows as delivered. Is this the way u reapond to the customer.
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