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shadowfax.in
1.8
Updated: Nov 28, 2025
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Shadowfax reviews & complaints page 48

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B
Binoti Das
Nov 2, 2021
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I have received a product from Limeroad with order number [protected].Invoice no [protected] & GSTIN no 06ABOFA6729M1ZF.The price was 770/ but the delivery boy has taken 870/ from me. I was not aware of the price before but after opening the pack I was surprised to see it.
Please look into the matter and refund my money and ask that boy why he is fooling the party.
Shadowfax customer support has been notified about the posted complaint.
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    M
    Murari Keshri
    Nov 1, 2021
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    Address: bhubaneswar

    Hi Team,

    I have placed a ordered by messo and which was delivered by your courier company . Delivery boy behavior is not good and very unprofessional . i just tell him to cancel this order at door step and he is started argument with me,
    Kindly request to you don't hire this unprofessional employee .
    Please look into this. I am also writing a complaint to delivery partner messo so they can also aware of this.

    Thanks
    M K Sahu
    Shadowfax customer support has been notified about the posted complaint.
    View replies
    Hi team,

    If you needed any further information regarding my issue please let me know .
    Reply
    Till now there is no response from your complaint team. Kindly look into this...
    Reply
    Dear Murari,

    Greetings from Shadowfax!

    We sincerely apologize for your experience. Please share details of the issue you faced at [protected]@shadowfax.in and we assure you of a swift resolution.

    Regards,
    Team Shadowfax
    Reply
    Murari Keshri's [Complaint's author] reply, Nov 3, 2021
    HI team,

    I just asked delivery boy to cancel this request at door step but he started arguing with me and his language was very unprofessional. I really upset this kind of behavior. Please let me know if you want complete shipment details then i share you so you can track the delivery boy and take a proper action against him.
    when can we expect to get a reply from your team ?
    Reply
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      P
      poomagal
      from chennai, Tamil Nadu
      Nov 1, 2021
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      Tracking num is SF[protected]FPL Didnt receivce a product yet kindly check and tell me
      Shadowfax customer support has been notified about the posted complaint.
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        S
        Sunny Leon yy
        Oct 31, 2021
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        Really don't know what to do it again and I am so much
        Shadowfax customer support has been notified about the posted complaint.
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          A
          Aksjsdg
          Oct 30, 2021
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          Delivery boy picup my product but he is not provied my picup slip and not send
          Sedowfax company confirmation message

          Please provied my picup slip and confirmation message currently
          I
          Am show to messho company and give my payment

          Urgent
          Shadowfax customer support has been notified about the posted complaint.
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            S
            sahayogindiaparivar
            from sambalpur, Odisha
            Oct 30, 2021
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            Address: G-8/2,bhakti mandap,burla,sambalpur,odisha

            I m order a product from meesho it's deliver by other courier compny thereafter the product quality not match so i returned it by shadowfax courier the delivery partner of meesho ...after 2 days i check the message that mention the product was mismatch so the shadowfax not pick the product then i call meesho they are saying they enquired and reply you 5/6 days ...after 6 days they demand from me a pickup slip and actually they not provide any pickup slip to there customer ...after this happen i contineously contact meesho they not help me anymore ...this type of fraud start by online platform who looted peoples money through this type of game ...please help me
            Shadowfax customer support has been notified about the posted complaint.
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              L
              Lalrinchhani
              from Aizawl, Mizoram
              Oct 30, 2021
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              Address: Zemabawk, Middle School Veng

              My order will be delivered today and I get message from shadow fac . I go into link and I just pay 479 and the deliver boy call me and told me my order is in COD payment . Please help
              Shadowfax customer support has been notified about the posted complaint.
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                N
                Neha Tanwar vlog
                Oct 30, 2021
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                Address: Delhi

                Your ### delivery boy canceled my shipment without asking me and again I request meesho to deliver my order again on 27thoct then again he canceled my shipment without even asking me on.the problem begins on 24th oct he call me and told me mam its raining outside ill give you your order tomorrow i said ok then he ask me to give him otp he send to my no. Ill denied and told him sir when you give me my parcel ill give you delivery otp but without taking product how can i give you otp and he cut the call and canceled my shipment and again i request meesho to resend my order and on 27th and on29 October he call me on 9:41 pm when i picckup the call he immidiatly cut the call and cancel my shipment without even asking me i call him 4 time he cut my call and blocked my no. And my order no. Is ([protected]) neha tanwar from meesho delivery boy no.[protected] shadowfax.in
                Shadowfax customer support has been notified about the posted complaint.
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                  N
                  Neha Tanwar vlog
                  Oct 30, 2021
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                  Website: Shadowfax and meesho

                  Your ### delivery boy canceled my shipment without asking me and again a request you to deliver my order again he again canceled my shipment without even asking me on 24th oct he call me and told me mam its raining outside ill give you your order by tomorrow i said ok then he ask me to give him otp he send to my no. Ill denied and told him sir when ypu give me my parcel ill give ypu delivery otp but with taking product how can i give ypu otp and he cut the call and canceled my shipment and again i request meesho to resend me or 29 October he cancel my shipment without even asking me what the hell is this meesho my order no. Is ([protected]) neha tanwar delivery boy no.[protected] shadowfax.in
                  Shadowfax customer support has been notified about the posted complaint.
                  Oct 30, 2021
                  Updated by Neha Tanwar vlog                   Your ### delivery boy canceled my shipment without asking me and again I request meesho to deliver my order again on 27thoct then again he canceled my shipment without even asking me on.the problem begins on 24th oct he call me and told me mam its raining outside ill give you your order tomorrow i said ok then he ask me to give him otp he send to my no. Ill denied and told him sir when you give me my parcel ill give you delivery otp but without taking product how can i give you otp and he cut the call and canceled my shipment and again i request meesho to resend me or 29 October he cancel my shipment without even asking me ill call me 4 time he cut my call agai. And again my order no. Is ([protected]) neha tanwar from meesho delivery boy no.[protected] shadowfax.in
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                    R
                    Ranvir Katoch
                    Oct 29, 2021
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                    Dear sir,
                    This is inform you that that above said PACKAGE is returned due to non order supply.
                    Please help for stock return.

                    Regards
                    Shadowfax customer support has been notified about the posted complaint.
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                    I do not place the order and the company Ankit international without order he send the bedsheet is there any order

                    Please show
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                      A
                      Aksjsdg
                      Oct 29, 2021
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                      Delivery boy was come to picup order but delivery boy was not provied picup slip

                      Provied my picup slip or
                      Provied message to confirmation on picup

                      Please urgent I am show picup slip with meesho company

                      Okk
                      Shadowfax customer support has been notified about the posted complaint.
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                        A
                        ARYA MUNNA
                        Oct 28, 2021
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                        Address: 8/319 vijay avenue 3rd street, Shankrapuram sithalapakkam

                        Misbehaving delivery boy
                        Shadowfax customer support has been notified about the posted complaint.
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                          P
                          PATIL tradelink
                          Oct 28, 2021
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                          Delivery still not done awb SF[protected]KR
                          Shadowfax customer support has been notified about the posted complaint.
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                            P
                            PATIL tradelink
                            Oct 27, 2021
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                            AWB : SF[protected]KR is not delivered yet, you guys making fool to customers
                            Shadowfax customer support has been notified about the posted complaint.
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                              M
                              Manusha Gowda
                              from Hosur, Tamil Nadu
                              Oct 26, 2021
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                              My order id SF[protected]FPL didnt receive but yet u shows as delivered. What kind of courier service is tiz. Mines is prepaid order that too deliver partner shows as delivered. Is this the way u reapond to the customer.
                              Shadowfax customer support has been notified about the posted complaint.
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                                N
                                Nikitaagr
                                from Raipur, Chhattisgarh
                                Oct 26, 2021
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                                Website: shadowfax.in

                                My awb no. Is R[protected]FPL
                                the worst customer service you have.. It was a return order from meesho the said first time pickup failed.. How can be pickup failed when no one came to pick my order and most important i never got a call.. Second time the said qc failed.. When i myself packed the same thing how can it be different or quality check failed. This is unacceptable.. I am a jewellery seller and i am never ever suggesting my entrepreneur friends or anyone to use shadowfax.. Worst experience
                                +1 photos
                                Shadowfax customer support has been notified about the posted complaint.
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                                same thing happend with me and they picked the product but not submit it. and there website shows it's QC failed and they not picked ...the new type of fraud started in online market
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                                  N
                                  Nitika Ajay Gupta
                                  Oct 25, 2021
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                                  Address: H. No 532 new shastri nagar pathankot

                                  Defected frame of sunglasses I've received...
                                  Shadowfax customer support has been notified about the posted complaint.
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                                  Dear Nitika,

                                  Greetings from Shadowfax!

                                  We sincerely apologize for your experience. Please share details of the issue you faced at [protected]@shadowfax.in and we assure you of a swift resolution.

                                  Regards,
                                  Team Shadowfax
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                                    J
                                    juneth Shah
                                    Oct 24, 2021
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                                    SF[protected]SDM this is my tracking ID and it's taking too much time
                                    Shadowfax customer support has been notified about the posted complaint.
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                                    Dear Juneth,

                                    Greetings from Shadowfax!

                                    We sincerely apologize for your experience. Please share details of the issue you faced at [protected]@shadowfax.in and we assure you of a swift resolution.

                                    Regards,
                                    Team Shadowfax
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                                      D
                                      Dipa Boro
                                      Oct 24, 2021
                                      Resolved
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                                      Resolved

                                      Address: ulubari kachari basti near boxing club, house no 111

                                      Recently i ordered a white shoes from meesho and they provide it from Shadowfax. but i hv received pink colour and size was not fits me well so i decided to return my exchange product in 19/10/21 my order number is R[protected]FPL i have returned it to the delivery boy successfully around 1/2pm and then after that they sent me a message that my qc is failed and also they said that i haven't sent them the product but the truth is they received it from me. i have a number of the delivery boy as well. i need my exchange product back or otherwise give me money back that's it.
                                      Dec 3, 2021
                                      Complaint marked as Resolved 
                                      Shadowfax customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 28, 2021
                                      Shadowfax Customer Care's response                                       Dear Dipa,

                                      Greetings from Shadowfax!

                                      We tried reaching you on your mobile number but were unsuccessful as the call went unanswered. Please share with us your convenient time by writing to us via [protected]@shadowfax.in for us to connect with you.

                                      Regards,
                                      Team Shadowfax
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                                        B
                                        Bhaskar jannu
                                        from Hyderabad, Andhra Pradesh
                                        Oct 24, 2021
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                                        Hi sir
                                        My ID is old
                                        But not login please helf me login ID is rejoin show
                                        Shadowfax customer support has been notified about the posted complaint.
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