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Shadowfax Complaints & Reviews

shadowfax.in
1.8
Updated: Apr 7, 2026
Complaints 1480
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444
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1036
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Shadowfax reviews & complaints page 48

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K
Kaushalnsharma
from Jaipur, Rajasthan
Nov 10, 2021
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Address: A-17 basant vihar main, purani chungi aagra road jaipur

Shadowfax ask online payment before delivery my problem then I was payed online by Paytm to shadowfax 376 rupe but then delivery boy come he was also collect 380rupe total I have pay 376+380=756 rupe but product received only 376 rupe please return my money
Shadowfax customer support has been notified about the posted complaint.
Nov 11, 2021
Updated by Kaushalnsharma Please give me my money return
Nov 11, 2021
Updated by Kaushalnsharma Return my money autherwise I will complaint salo tut mcha rkhi h shadofax double paise tumhare bap ki kmai h
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    M
    Merlin 3142 Dony
    Nov 9, 2021
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    Kindly update me I am sending the courier number SF[protected]FPL
    Shadowfax customer support has been notified about the posted complaint.
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    Dear Merlin,

    Greetings from Shadowfax!

    We sincerely apologize for your experience. Please share details of the issue you faced along with the AWB number at [protected]@shadowfax.in and we assure you of a swift resolution.

    Regards,
    Team Shadowfax
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      P
      Piyush Kharade
      Nov 9, 2021
      Resolved
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      Resolved

      Address: Saivihar Apartment B210, Mangalwar peth Satara

      429/- not return
      Item not delivered

      Action pl.
      Dec 15, 2021
      Complaint marked as Resolved 
      Shadowfax customer support has been notified about the posted complaint.
      Verified Support
      Nov 12, 2021
      Shadowfax Customer Care's response       Dear Piyush,

      Greetings from Shadowfax!

      We are sorry for the inconvenience you have faced. Please share your AWB number with us at [protected]@shadowfax.in to escalate this matter to the right departments and take corrective action.

      Regards,
      Team Shadowfax
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        K
        Keerthana CV
        Nov 9, 2021
        Resolved
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        Resolved

        The delivery person asked for the OTP on phone even before getting me the product. When I denied he has straight away cancelled my prepaid order. Now like a jobless person I have to reach out to the customer care to followup on my package.
        Dec 15, 2021
        Complaint marked as Resolved 
        Shadowfax customer support has been notified about the posted complaint.
        Verified Support
        Nov 12, 2021
        Shadowfax Customer Care's response         Dear Keerthana,

        Greetings from Shadowfax!

        We are sorry for the inconvenience you have faced. We stand committed to a safe and delightful delivery experience. Please share your AWB number with us at [protected]@shadowfax.in to escalate this matter to the right departments and take corrective action.

        Regards,
        Team Shadowfax
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          K
          kalpana e
          Nov 9, 2021
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          Address: Koramangala, bangalore
          Website: Shadowfax courier

          I have returned two products from the hopscotch through shadowfax. on 25th Oct 2021 the delivery boy has picked the 2 items from me (Id[protected] and[protected] around 12pm later he cancelled the pickup and did not give my products back. I didn't get any update from the hopscotch. He called me through the number [protected] then he asked me for the OTP also for two times. first time I got OTP 8692 then I got 1114. After receiving the product he cancelled my pickup . Just do inquiry with the courier boy. Atleast I need my products back. Shadowfax having worst courier boys. I'm getting irritation of online shopping.
          Shadowfax customer support has been notified about the posted complaint.
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            M
            Manisha Gedam
            Nov 8, 2021
            Resolved
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            Address: Siddharth meshram, Vijay silika apartment,near vivekananda typing,shashtri chowk, bhandara- 441904

            I am Manisha Gedam, i was order Alisha pretty saree from meesho by shadowfax courier but cloth is not good but delivery boy came at that time I was not present so I request to you to send delivery boy to receive that parcel from same address and call this no.[protected]
            Dec 13, 2021
            Complaint marked as Resolved 
            Shadowfax customer support has been notified about the posted complaint.
            Nov 08, 2021
            Updated by Manisha Gedam             I am Manisha Gedam, i was order Alisha pretty saree from meesho by shadowfax courier but cloth is not good but delivery boy came at that time I was not present so I request to you to send delivery boy to receive that parcel from same address and call this no.[protected]

            Verified Support
            Nov 08, 2021
            Shadowfax Customer Care's response             Hi Manisha,

            Shadowfax is a last-mile logistics company and does not sell any product. Please contact the seller for the return process.

            Regards,
            Team Shadowfax
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              N
              Naina Pant
              Nov 7, 2021
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              Address: Shadowfax courier service

              I didn't receive my product I had ordered from mesho...
              I have raised complain but it zeros down to shadowfax delivery...
              I want to know Where is my product? Why no phone call was made on that day? Without my telling the delivery code how can the delivery boy deliver? No one can enter inside IIT BOMBAY CAMPUS without permission... There is no permission taken by Shadowfax at our main gate in IIT BOMBAY according to the security...
              It is not Just a matter of some rupees but matter of honesty at your part which u have failed... I will raise a complain about this with the heads of company in larger manner i[censored] don't call me and resolver my issue.
              Naina Pant IIT BOMBAY CAMPUS POWAI MUMBAI 76
              Shadowfax customer support has been notified about the posted complaint.
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                A
                Aksjsdg
                Nov 6, 2021
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                Delivery boy was return my parshal but he is not recive my picup slip
                And not send confirmation message
                Urgent because his not provied my money
                Please recieve my picup slip
                Order picup are 1 month but not receive my payment
                Please urgent
                Please contact
                Urgent

                Urgent
                Shadowfax customer support has been notified about the posted complaint.
                View replies
                Hello,

                Greetings from Shadowfax!

                We sincerely apologize for your experience. Please share details of the issue you faced at [protected]@shadowfax.in and we assure you of a swift resolution.

                Regards,
                Team Shadowfax
                Reply
                Aksjsdg's [Complaint's author] reply, Nov 6, 2021
                Awb number of my product
                R165071967FPL
                Please provied my picup slip
                Urgent
                Aksjsdg's [Complaint's author] reply, Nov 17, 2021
                Koi solution nhi mila
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                  D
                  DR. K.Sharmilaa PT
                  Nov 5, 2021
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                  I ordered in meesho online shopping..i didnt receive the product...it was more than the expected date..ur team changing date of delivery everytime it was around 20days..
                  Shadowfax customer support has been notified about the posted complaint.
                  View replies
                  Hello,

                  Greetings from Shadowfax!

                  We sincerely apologize for your experience. Please share details of the issue you faced at [protected]@shadowfax.in and we assure you of a swift resolution.

                  Regards,
                  Team Shadowfax
                  Reply
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                    2
                    29 T. Sushmitha Chowdary
                    Nov 5, 2021
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                    Address: Anantapur

                    I returned my order due to quality issues to shadow fox agent but he didn't updated my pickup as received now return request time is out and I lost my product and no refund came due to this
                    Shadowfax customer support has been notified about the posted complaint.
                    View replies
                    Hello Sushmitha,

                    Greetings from Shadowfax!

                    We sincerely apologize for your experience. Please share details of the issue you faced at [protected]@shadowfax.in and we assure you of a swift resolution.

                    Regards,
                    Team Shadowfax
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                      T
                      Tabassum sayyed
                      Nov 3, 2021
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                      Address: Pune

                      I order from mesho they showing me the order is shipped to Shadofax courier but it's almost 15 days i did not get my order
                      Shadowfax customer support has been notified about the posted complaint.
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                        I
                        Inbagam S rajhu
                        Nov 3, 2021
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                        Address: R7B007, kg Apartment,, Nagarajapuram to Perur road, vedapatti

                        Naaan meeshovil purchase seithean. but enaku pidikkavillai. athanal return panna muduvu seithean. return seithathum shadowfax il erundhu Awb number send pannanga. but return vaanga yarrum varravillai. Vanga varrathathal onedru cancel agi vittathu. Nengal seitha mistake enaku amount poiduchu
                        Shadowfax customer support has been notified about the posted complaint.
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                          A
                          Aksjsdg
                          Nov 3, 2021
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                          Delivery boy are picup my product but he is not give my picup slip please provied my picup slip
                          And send a confirmation message
                          Product recive are 1 month

                          Please provied my picup slip

                          Street action on delivery boy

                          I saw picup slip and give my payment
                          Shadowfax customer support has been notified about the posted complaint.
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                            B
                            Binoti Das
                            Nov 2, 2021
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                            I have received a product from Limeroad with order number [protected].Invoice no [protected] & GSTIN no 06ABOFA6729M1ZF.The price was 770/ but the delivery boy has taken 870/ from me. I was not aware of the price before but after opening the pack I was surprised to see it.
                            Please look into the matter and refund my money and ask that boy why he is fooling the party.
                            Shadowfax customer support has been notified about the posted complaint.
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                              M
                              Murari Keshri
                              Nov 1, 2021
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                              Address: bhubaneswar

                              Hi Team,

                              I have placed a ordered by messo and which was delivered by your courier company . Delivery boy behavior is not good and very unprofessional . i just tell him to cancel this order at door step and he is started argument with me,
                              Kindly request to you don't hire this unprofessional employee .
                              Please look into this. I am also writing a complaint to delivery partner messo so they can also aware of this.

                              Thanks
                              M K Sahu
                              Shadowfax customer support has been notified about the posted complaint.
                              View replies
                              Hi team,

                              If you needed any further information regarding my issue please let me know .
                              Reply
                              Till now there is no response from your complaint team. Kindly look into this...
                              Reply
                              Dear Murari,

                              Greetings from Shadowfax!

                              We sincerely apologize for your experience. Please share details of the issue you faced at [protected]@shadowfax.in and we assure you of a swift resolution.

                              Regards,
                              Team Shadowfax
                              Reply
                              Murari Keshri's [Complaint's author] reply, Nov 3, 2021
                              HI team,

                              I just asked delivery boy to cancel this request at door step but he started arguing with me and his language was very unprofessional. I really upset this kind of behavior. Please let me know if you want complete shipment details then i share you so you can track the delivery boy and take a proper action against him.
                              when can we expect to get a reply from your team ?
                              Reply
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                                P
                                poomagal
                                from chennai, Tamil Nadu
                                Nov 1, 2021
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                                Tracking num is SF[protected]FPL Didnt receivce a product yet kindly check and tell me
                                Shadowfax customer support has been notified about the posted complaint.
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                                  S
                                  Sunny Leon yy
                                  Oct 31, 2021
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                                  Really don't know what to do it again and I am so much
                                  Shadowfax customer support has been notified about the posted complaint.
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                                    A
                                    Aksjsdg
                                    Oct 30, 2021
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                                    Delivery boy picup my product but he is not provied my picup slip and not send
                                    Sedowfax company confirmation message

                                    Please provied my picup slip and confirmation message currently
                                    I
                                    Am show to messho company and give my payment

                                    Urgent
                                    Shadowfax customer support has been notified about the posted complaint.
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                                      S
                                      sahayogindiaparivar
                                      from sambalpur, Odisha
                                      Oct 30, 2021
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                                      Address: G-8/2,bhakti mandap,burla,sambalpur,odisha

                                      I m order a product from meesho it's deliver by other courier compny thereafter the product quality not match so i returned it by shadowfax courier the delivery partner of meesho ...after 2 days i check the message that mention the product was mismatch so the shadowfax not pick the product then i call meesho they are saying they enquired and reply you 5/6 days ...after 6 days they demand from me a pickup slip and actually they not provide any pickup slip to there customer ...after this happen i contineously contact meesho they not help me anymore ...this type of fraud start by online platform who looted peoples money through this type of game ...please help me
                                      Shadowfax customer support has been notified about the posted complaint.
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                                        L
                                        Lalrinchhani
                                        from Aizawl, Mizoram
                                        Oct 30, 2021
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                                        Address: Zemabawk, Middle School Veng

                                        My order will be delivered today and I get message from shadow fac . I go into link and I just pay 479 and the deliver boy call me and told me my order is in COD payment . Please help
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