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Shadowfax Complaints & Reviews

1.8
Updated: Jan 24, 2026
Complaints 1476
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442
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Shadowfax reviews & complaints page 51

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D
debasis143
from Bhubaneswar, Odisha
Oct 11, 2021
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Address: Bhubaneswar, Odisha

My Product has mismatched. so i returned my product but till time i have not refund my money i.e 499/-. Who provides services now their contact number switch off or blocked my number. The service provider number is +[protected] & +91 [protected]. please help me to refund my amount.
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    Samreen Zal ahra
    Oct 10, 2021
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    Respected Sir/Ma'am,
    My Name is Samreen, I Ordered Jivika Petite Women Women Kurta Sets (Blue Kaftan) From Meesho On 28th September 2021 and Sender Sent It. But Due Size Issue I Put It On The Exchange On Lower Size. Pickup was done on[protected], It Should Be Delivered By Tommorow.
    I Waited Whole Day For My Delivery. But Nor The Delivery Executive Called Nor Msged Me. Last Time I Checked on 23:30 p.m On[protected], the delivery was yet to be made. And On 10th Oct 2021, At 02:00 A.m It Showed That My "Product Have Been Delivered". I didn't received my product and it was paid order.
    I don't know where the heck my product gone, I tried to shadowfax customer care but failed to get any help. If This Continues I Am Afraid I Have To Sue You For This, Because It Was Your Responsibility To Take Care That Our Product Should Be Delivered To It's Rightful Owner.And My Issue Has Not Been Resolved Yet.
    Thank you
    Kindly Reach Out To Me ASAP.

    Regards,
    Samreen

    Tracking ID : SF[protected]FPL
    Shadowfax customer support has been notified about the posted complaint.
    Oct 10, 2021
    Updated by Samreen Zal ahra
    Respected Sir/Ma'am,
    My Name is Samreen, I Ordered Jivika Petite Women Women Kurta Sets (Blue Kaftan) From Meesho On 28th September 2021 and Sender Sent It. But Due Size Issue I Put It On The Exchange On Lower Size. Pickup was done on[protected], It Should Be Delivered By Tommorow.
    I Waited Whole Day For My Delivery. But Nor The Delivery Executive Called Nor Msged Me. Last Time I Checked on 23:30 p.m On[protected], the delivery was yet to be made. And On 10th Oct 2021, At 02:00 A.m It Showed That My "Product Have Been Delivered". I didn't received my product and it was paid order.
    I don't know where the heck my product gone, I tried to shadowfax customer care but failed to get any help. If This Continues I Am Afraid I Have To Sue You For This, Because It Was Your Responsibility To Take Care That Our Product Should Be Delivered To It's Rightful Owner.And My Issue Has Not Been Resolved Yet.
    Thank you
    Kindly Reach Out To Me ASAP.

    Regards,
    Samreen

    Tracking ID : SF[protected]FPL
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      S
      Samreen Zahra
      Oct 10, 2021
      Resolved
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      Resolved

      5 hours ago

      Respected Sir/Ma'am,

      My Name is Samreen, I Ordered Jivika Petite Women Women Kurta Sets (Blue Kaftan) From Meesho On 28th September 2021 and Sender Sent It. But Due Size Issue I Put It On The Exchange On Lower Size. Pickup was done on[protected], It Should Be Delivered By Tommorow.

      I Waited Whole Day For My Delivery. But Nor The Delivery Executive Called Nor Msged Me. Last Time I Checked on 23:30 p.m On[protected], the delivery was yet to be made. And On 10th Oct 2021, At 02:00 A.m It Showed That My "Product Have Been Delivered". I didn't received my product and it was paid order.

      I don't know where the heck my product gone, I tried to shadowfax customer care but failed to get any help. If This Continues I Am Afraid I Have To Sue You For This, Because It Was Your Responsibility To Take Care That Our Product Should Be Delivered To It's Rightful Owner.

      Thank you

      Kindly Reach Out To Me ASAP.

      Regards,

      Samreen

      Tracking ID : SF[protected]FPL
      Oct 10, 2021
      Complaint marked as Resolved 
      My Problem is not resolved pls help me to resolve, it was paid order. Delivery Executive Delivered To Someone. Please I Beg You.
      Shadowfax customer support has been notified about the posted complaint.
      Oct 10, 2021
      Updated by Samreen Zahra
      5 hours ago

      Respected Sir/Ma'am,  

      My Name is Samreen, I Ordered Jivika Petite Women Women Kurta Sets (Blue Kaftan) From Meesho On 28th September 2021 and Sender Sent It. But Due Size Issue I Put It On The Exchange On Lower Size. Pickup was done on[protected], It Should Be Delivered By Tommorow. 

      I Waited Whole Day For My Delivery. But Nor The Delivery Executive Called Nor Msged Me. Last Time I Checked on 23:30 p.m On[protected], the delivery was yet to be made. And On 10th Oct 2021, At 02:00 A.m It Showed That My "Product Have Been Delivered". I didn't received my product and it was paid order. 

      I don't know where the heck my product gone, I tried to shadowfax customer care but failed to get any help. If This Continues I Am Afraid I Have To Sue You For This, Because It Was Your Responsibility To Take Care That Our Product Should Be Delivered To It's Rightful Owner.

      Thank you 

      Kindly Reach Out To Me ASAP.

      Regards,  

      Samreen

      Tracking ID : SF[protected]FPL
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        S
        Samreen Zahra
        Oct 10, 2021
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        Address: 300/5 okhla Main market, Jamia nagar

        Respected Sir/Ma'am,

        My Name is Samreen, I Ordered Jivika Petite Women Women Kurta Sets (Blue Kaftan) From Meesho On 28th September 2021 and Sender Sent It. But Due Size Issue I Put It On The Exchange On Lower Size. Pickup was done on[protected], It Should Be Delivered By Tommorow.

        I Waited Whole Day For My Delivery. But Nor The Delivery Executive Called Nor Msged Me. Last Time I Checked on 23:30 p.m On[protected], the delivery was yet to be made. And On 10th Oct 2021, At 02:00 A.m It Showed That My "Product Have Been Delivered". I didn't received my product and it was paid order.

        I don't know where the heck my product gone, I tried to shadowfax customer care but failed to get any help. If This Continues I Am Afraid I Have To Sue You For This, Because It Was Your Responsibility To Take Care That Our Product Should Be Delivered To It's Rightful Owner.

        Thank you

        Kindly Reach Out To Me ASAP.

        Regards,

        Samreen

        Tracking ID : SF[protected]FPL
        Shadowfax customer support has been notified about the posted complaint.
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          M
          Maria Roseline
          from Bengaluru, Karnataka
          Oct 10, 2021
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          Address: Koramangala Bangalore

          They haven't updated the status of delivery. Its been almost a week, still Order #[protected] is out for delivery. They delivered the product last week on 03rd October, 2021, I was not able return the product as the status is still the same.
          Shadowfax customer support has been notified about the posted complaint.
          Oct 11, 2021
          Updated by Maria Roseline
          No action has been taken by the concerned team
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            J
            Jeno Prabhu
            Oct 9, 2021
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            Address: Selvi Tower 1, 4 E, Vijaya shanthi aptment, chettipedu near saveetha medical College Pincode- 602105 9786523333

            Pls sir my products not received long days ago product tracking number: SF[protected]FPL . So pls take action.
            Shadowfax customer support has been notified about the posted complaint.
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              S
              saranya jeffy
              Oct 9, 2021
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              Order #[protected]

              product got picked up but not updated on the messho app. It is been 3 days. Didn't get the refund. Meesho also not taking things seriously. Yesterday I called the customer service to update the status, but that messho representative didn't save it. Altogether worst experience.

              Please solve the issue.
              Shadowfax customer support has been notified about the posted complaint.
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                F
                frustratedbuyer121
                Oct 8, 2021
                Resolved
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                Resolved

                Address: delhi

                From 15 days, i am contacting them for pickup, they updated pickup status as customer not contactable, cheaterssssssssssss
                Nov 8, 2021
                Complaint marked as Resolved 
                Shadowfax customer support has been notified about the posted complaint.
                Verified Support
                Oct 08, 2021
                Shadowfax Customer Care's response
                Dear Sir/Madam,

                Greetings from Shadowfax!

                We sincerely apologize for your experience. Please share details of the issue you faced along with the AWB number at [protected]@shadowfax.in and we assure you of a swift resolution.

                Regards,
                Team Shadowfax
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                  R
                  Ritikajjw
                  from Kolkata, West Bengal
                  Oct 7, 2021
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                  The pickup person took 3 T-shirt’s .got refund for 1 and he didn’t gv the other 2 to the company ..n I’m not getting my refund .
                  I have all the details
                  Shadowfax customer support has been notified about the posted complaint.
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                    R
                    Raj Daroch
                    Oct 7, 2021
                    Resolved
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                    Resolved

                    Address: Stesalit Ltd plot no.42 baddi district solan , himachal pradesh

                    I Tilak Raj from baddi district solan . himachal pradesh, I purchased a ladies kurta, my product is reached nearby shadowfox office on 30-09-21. delivery boy two time contact me and he say product is delivered next day but he is not come, now my order is show back and it's expected delivery date is 07-10-21
                    Nov 8, 2021
                    Complaint marked as Resolved 
                    Shadowfax customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 08, 2021
                    Shadowfax Customer Care's response
                    Dear Raj,

                    Greetings from Shadowfax!

                    We sincerely apologize for your experience. Please share details of the issue you faced along with the AWB number at [protected]@shadowfax.in and we assure you of a swift resolution.

                    Regards,
                    Team Shadowfax
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                      J
                      JSK@1107
                      Oct 7, 2021
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                      Address: New no.15 East Puduvai Nagar,chrompet,chennai -44

                      Ordered a product and we were waiting for the delivery.yesterday 5th Oct Azaruddin from Shadowfa came for delivery since we were out of home we could not receive but informed to get the delivery at 11am on 06th i.e. today.when delivery was not made at 11am today, called the same no. But this time different guy picked up the call and the way he spoke for the delivery was very arrogant and NOT customer friendly and moreover he disconnected the call while talking.Did not expect this kind of very poor delivery response from Shadowfax.
                      Shadowfax customer support has been notified about the posted complaint.
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                        S
                        sumitbrothr
                        Oct 6, 2021
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                        This is to inform you that this man Gaurav Kumar claims to be HR of shadowfax. His number is [protected]
                        He called me today and explained that they required delivery boy. And told all process.
                        Then I asked about his office. He said there is 8 office in delhi. He said he is calling from head office. He said they will charge you 600 for delivery bag n joining fee. And he said he will not charge from me. Then I understood something is fissy. Then I asked what is the process to join he said
                        He required pan card adhar card driving license. And you need to download app from playstore. Then 3-4 formality you will be joined. Then I said i ll go office send me address i ll pay 600 there. He said send me hi on whatsapp. Then I asked about office Address then he said 8 office hai. Mne kaha sbke address bhejo.
                        Usne computer ka screenshot bheja. Fir main usko bola show me your face on video call and send me ID card. He said he is not permitted. So here confirmed fake fraud. 420.
                        His number is [protected]
                        Maine uski video call kia usne bina pick kiye kaat dia 3-4 bar aisa hi kiya. Fir usne muje block kar dia.
                        Maine dusre number se usko message kia. Screenshot dekho attached kiya h

                        I posted a similar complaint against sanjay patil aka shaik allahbaks but no action taken so far. He is cheating and doing online fraud. Link de ra hu us complaint ka bhi.

                        https://www.consumercomplaints.inmyntra-com-job-fraud-by-sanjay-patil-aka-shaik-...

                        He cheated and loot money of another guy link dusra niche de ra hu check kro

                        https://www.consumercomplaints.inmyntra-com-job-fraud-by-ravi-patil-sanjay-patil...
                        Shadowfax customer support has been notified about the posted complaint.
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                          sumitbrothr
                          Oct 6, 2021
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                          Hi

                          This is to inform you that this man Gaurav Kumar claims to be HR of shadowfax. His number is [protected]
                          He called me today and explained that they required delivery boy. And told all process.
                          Then I asked about his office. He said there is 8 office in delhi. He said he is calling from head office. He said they will charge you 600 for delivery bag n joining fee. And he said he will not charge from me. Then I understood something is fissy. Then I asked what is the process to join he said
                          He required pan card adhar card driving license. And you need to download app from playstore. Then 3-4 formality you will be joined. Then I said i ll go office send me address i ll pay 600 there. He said send me hi on whatsapp. Then I asked about office Address then he said 8 office hai. Mne kaha sbke address bhejo.
                          Usne computer ka screenshot bheja. Fir main usko bola show me your face on video call and send me ID card. He said he is not permitted. So here confirmed fake fraud. 420.
                          His number is [protected]
                          Maine uski video call kia usne bina pick kiye kaat dia 3-4 bar aisa hi kiya. Fir usne muje block kar dia.
                          Maine dusre number se usko message kia. Screenshot dekho attached kiya h

                          I posted a similar complaint against sanjay patil aka shaik allahbaks but no action taken so far. He is cheating and doing online fraud. Link de ra hu us complaint ka bhi.

                          https://www.consumercomplaints.in/myntra-com-job-fraud-by-sanjay-patil-aka-shaik...

                          He cheated and loot money of another guy link dusra niche de ra hu check kro

                          https://www.consumercomplaints.in/myntra-com-job-fraud-by-ravi-patil-sanjay-pati...
                          Shadowfax customer support has been notified about the posted complaint.
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                            C
                            chandu417
                            from Bengaluru, Karnataka
                            Oct 6, 2021
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                            Address: Bangalore, Karnataka

                            100%Fraud app any one can join by giving wrong documents ... Give yur frnd DL pan card and join as a partner login numb [protected] name darshan but doccument submitted as chandra shekar .. Soon i will get FIR ON THIS CASE
                            Shadowfax customer support has been notified about the posted complaint.
                            Deactivate this account immediatly
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                              Swapna21
                              from Parbhani, Maharashtra
                              Oct 6, 2021
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                              I had a pick up order scheduled on 5 th Oct 2021 I got the message "We tried reaching you today for pickup of Nirlon Non Sti.. from Swapnaja Nilekar. You may reach us at[protected] PIN 7103 - Shadowfax" but the person going to pick up did not call the customer and sent this message and I call that person he said his bike was damaged so it will take some time to pick up that order. So I request you to help your employees as soon as possible when they have such problems. So that customers like us don't have to wait and get stressed.
                              Shadowfax customer support has been notified about the posted complaint.
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                                Sudip Bandopadhyay1
                                Oct 5, 2021
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                                My Suborder no. [protected], regd. Mobile number [protected] ( other contact number-[protected]) is placed for return request on 29th September 2021. But, still not picked up by SHADOWFAX who has been scheduled for pick up the product.

                                Do the needful at the earliest.

                                Further, executive at Whatsapp chatt are also not very much effective to solve the issue.

                                Regards,
                                Sudip Bandopadhyay
                                Contact number-[protected]
                                Regd. Mobile number- [protected]
                                Shadowfax customer support has been notified about the posted complaint.
                                same problem here, they are cheatres
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                                  pinki tewary
                                  Oct 5, 2021
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                                  Customer told they are not received any call in your courier service.. but courier boy msg don't receive the call...
                                  So many times same issue ur courier service ..
                                  Shadowfax customer support has been notified about the posted complaint.
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                                    Manager B
                                    Oct 5, 2021
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                                    Address: Ganeshapuram

                                    Sir product got mismatch wrong product sent as courier
                                    Shadowfax customer support has been notified about the posted complaint.
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                                      Maria Roseline
                                      from Bengaluru, Karnataka
                                      Oct 5, 2021
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                                      Address: Koramangala Bangalore

                                      Order #[protected] is not yet updated to delivered, still stating as out for delivery
                                      Shadowfax customer support has been notified about the posted complaint.
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                                        bittu8287
                                        Oct 5, 2021
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                                        Address: Plot No. 892, Udyog Vihar Phase - 5, Gurgaon 122016

                                        Some days back I had ordered from Mi.com and I didn't get my order but it's showing will be cancelled on 1 st October and the payment was prepaid..plz help me to sort out this... my ORDER NUMBER:
                                        (SF[protected]XIA)
                                        Shadowfax customer support has been notified about the posted complaint.
                                        Some days back I had ordered from Mi.com and I didn't get my order but it's showing will be cancelled on 1 st October and the payment was prepaid..plz help me to sort out this... my ORDER NUMBER:SF[protected]XIA
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