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Shadowfax Complaints & Reviews

1.8
Updated: Nov 28, 2025
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Shadowfax reviews & complaints page 51

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R
Raj Daroch
Oct 7, 2021
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Address: Stesalit Ltd plot no.42 baddi district solan , himachal pradesh

I Tilak Raj from baddi district solan . himachal pradesh, I purchased a ladies kurta, my product is reached nearby shadowfox office on 30-09-21. delivery boy two time contact me and he say product is delivered next day but he is not come, now my order is show back and it's expected delivery date is 07-10-21
+1 photos
Nov 8, 2021
Complaint marked as Resolved 
Shadowfax customer support has been notified about the posted complaint.
Verified Support
Oct 08, 2021
Shadowfax Customer Care's response
Dear Raj,

Greetings from Shadowfax!

We sincerely apologize for your experience. Please share details of the issue you faced along with the AWB number at [protected]@shadowfax.in and we assure you of a swift resolution.

Regards,
Team Shadowfax
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    J
    JSK@1107
    Oct 7, 2021
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    Address: New no.15 East Puduvai Nagar,chrompet,chennai -44

    Ordered a product and we were waiting for the delivery.yesterday 5th Oct Azaruddin from Shadowfa came for delivery since we were out of home we could not receive but informed to get the delivery at 11am on 06th i.e. today.when delivery was not made at 11am today, called the same no. But this time different guy picked up the call and the way he spoke for the delivery was very arrogant and NOT customer friendly and moreover he disconnected the call while talking.Did not expect this kind of very poor delivery response from Shadowfax.
    Shadowfax customer support has been notified about the posted complaint.
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      S
      sumitbrothr
      Oct 6, 2021
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      This is to inform you that this man Gaurav Kumar claims to be HR of shadowfax. His number is [protected]
      He called me today and explained that they required delivery boy. And told all process.
      Then I asked about his office. He said there is 8 office in delhi. He said he is calling from head office. He said they will charge you 600 for delivery bag n joining fee. And he said he will not charge from me. Then I understood something is fissy. Then I asked what is the process to join he said
      He required pan card adhar card driving license. And you need to download app from playstore. Then 3-4 formality you will be joined. Then I said i ll go office send me address i ll pay 600 there. He said send me hi on whatsapp. Then I asked about office Address then he said 8 office hai. Mne kaha sbke address bhejo.
      Usne computer ka screenshot bheja. Fir main usko bola show me your face on video call and send me ID card. He said he is not permitted. So here confirmed fake fraud. 420.
      His number is [protected]
      Maine uski video call kia usne bina pick kiye kaat dia 3-4 bar aisa hi kiya. Fir usne muje block kar dia.
      Maine dusre number se usko message kia. Screenshot dekho attached kiya h

      I posted a similar complaint against sanjay patil aka shaik allahbaks but no action taken so far. He is cheating and doing online fraud. Link de ra hu us complaint ka bhi.

      https://www.consumercomplaints.inmyntra-com-job-fraud-by-sanjay-patil-aka-shaik-...

      He cheated and loot money of another guy link dusra niche de ra hu check kro

      https://www.consumercomplaints.inmyntra-com-job-fraud-by-ravi-patil-sanjay-patil...
      +14 photos
      Shadowfax customer support has been notified about the posted complaint.
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        S
        sumitbrothr
        Oct 6, 2021
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        Hi

        This is to inform you that this man Gaurav Kumar claims to be HR of shadowfax. His number is [protected]
        He called me today and explained that they required delivery boy. And told all process.
        Then I asked about his office. He said there is 8 office in delhi. He said he is calling from head office. He said they will charge you 600 for delivery bag n joining fee. And he said he will not charge from me. Then I understood something is fissy. Then I asked what is the process to join he said
        He required pan card adhar card driving license. And you need to download app from playstore. Then 3-4 formality you will be joined. Then I said i ll go office send me address i ll pay 600 there. He said send me hi on whatsapp. Then I asked about office Address then he said 8 office hai. Mne kaha sbke address bhejo.
        Usne computer ka screenshot bheja. Fir main usko bola show me your face on video call and send me ID card. He said he is not permitted. So here confirmed fake fraud. 420.
        His number is [protected]
        Maine uski video call kia usne bina pick kiye kaat dia 3-4 bar aisa hi kiya. Fir usne muje block kar dia.
        Maine dusre number se usko message kia. Screenshot dekho attached kiya h

        I posted a similar complaint against sanjay patil aka shaik allahbaks but no action taken so far. He is cheating and doing online fraud. Link de ra hu us complaint ka bhi.

        https://www.consumercomplaints.in/myntra-com-job-fraud-by-sanjay-patil-aka-shaik...

        He cheated and loot money of another guy link dusra niche de ra hu check kro

        https://www.consumercomplaints.in/myntra-com-job-fraud-by-ravi-patil-sanjay-pati...
        +13 photos
        Shadowfax customer support has been notified about the posted complaint.
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          C
          chandu417
          from Bengaluru, Karnataka
          Oct 6, 2021
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          Address: Bangalore, Karnataka

          100%Fraud app any one can join by giving wrong documents ... Give yur frnd DL pan card and join as a partner login numb [protected] name darshan but doccument submitted as chandra shekar .. Soon i will get FIR ON THIS CASE
          Shadowfax customer support has been notified about the posted complaint.
          Deactivate this account immediatly
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            S
            Swapna21
            from Parbhani, Maharashtra
            Oct 6, 2021
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            I had a pick up order scheduled on 5 th Oct 2021 I got the message "We tried reaching you today for pickup of Nirlon Non Sti.. from Swapnaja Nilekar. You may reach us at[protected] PIN 7103 - Shadowfax" but the person going to pick up did not call the customer and sent this message and I call that person he said his bike was damaged so it will take some time to pick up that order. So I request you to help your employees as soon as possible when they have such problems. So that customers like us don't have to wait and get stressed.
            Shadowfax customer support has been notified about the posted complaint.
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              S
              Sudip Bandopadhyay1
              Oct 5, 2021
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              My Suborder no. [protected], regd. Mobile number [protected] ( other contact number-[protected]) is placed for return request on 29th September 2021. But, still not picked up by SHADOWFAX who has been scheduled for pick up the product.

              Do the needful at the earliest.

              Further, executive at Whatsapp chatt are also not very much effective to solve the issue.

              Regards,
              Sudip Bandopadhyay
              Contact number-[protected]
              Regd. Mobile number- [protected]
              Shadowfax customer support has been notified about the posted complaint.
              same problem here, they are cheatres
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                P
                pinki tewary
                Oct 5, 2021
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                Customer told they are not received any call in your courier service.. but courier boy msg don't receive the call...
                So many times same issue ur courier service ..
                Shadowfax customer support has been notified about the posted complaint.
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                  M
                  Manager B
                  Oct 5, 2021
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                  Address: Ganeshapuram

                  Sir product got mismatch wrong product sent as courier
                  Shadowfax customer support has been notified about the posted complaint.
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                    M
                    Maria Roseline
                    from Bengaluru, Karnataka
                    Oct 5, 2021
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                    Address: Koramangala Bangalore

                    Order #[protected] is not yet updated to delivered, still stating as out for delivery
                    Shadowfax customer support has been notified about the posted complaint.
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                      B
                      bittu8287
                      Oct 5, 2021
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                      Address: Plot No. 892, Udyog Vihar Phase - 5, Gurgaon 122016

                      Some days back I had ordered from Mi.com and I didn't get my order but it's showing will be cancelled on 1 st October and the payment was prepaid..plz help me to sort out this... my ORDER NUMBER:
                      (SF[protected]XIA)
                      Shadowfax customer support has been notified about the posted complaint.
                      Some days back I had ordered from Mi.com and I didn't get my order but it's showing will be cancelled on 1 st October and the payment was prepaid..plz help me to sort out this... my ORDER NUMBER:SF[protected]XIA

                      MI.com - Comment #3903114 - Image #0
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                        S
                        sjdhdjdjdjjdd
                        from Varanasi, Uttar Pradesh
                        Oct 5, 2021
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                        Address: fholwariya manas nagar varanasi

                        Dear Team,

                        Product not received as original which is mentioned on site picture .

                        Why i was received copied product not original .

                        This is very worst facilities or meesho app .

                        All products are copied everything is fake .
                        I ' m claiming to Meesho given me claim 10 lacs my costly time investing .

                        I'm very busy man and i was very disturbing to this accident .

                        warm
                        Abhishek Srivastava
                        [protected]
                        +2 photos
                        Shadowfax customer support has been notified about the posted complaint.
                        Oct 05, 2021
                        Updated by sjdhdjdjdjjdd
                        I was weast my time i 'm claiming to 10 lcas rupees to Meesho .
                        I 'm going to High court if you not given ne claim Meesho .

                        I was weast my valuable time .
                        Oct 05, 2021
                        Updated by sjdhdjdjdjjdd
                        find fake product

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                          J
                          Jainy Nandu
                          Oct 4, 2021
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                          Address: 323 C Bharat Kunj Heights, Chandawarkar Lane Matunga

                          This guy has picked up my product and I haven't received and messages or call before or after picking up my product
                          Shadowfax customer support has been notified about the posted complaint.
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                            Risa Pal
                            Oct 3, 2021
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                            Address: Bidhannagar, saptarshi park, Bijoyniketan Apartment A-1, near dolphin tower, Durgapur-6, paschim bardhaman, West Bengal, pin-713212 Name Aparna Bhatt

                            I ordered a product on 24 th September it's estimate delivery date was 30 th September today is 3rd oct I didn't get my product

                            My order [protected]
                            AWB SF SF[protected]KR.
                            Shadowfax customer support has been notified about the posted complaint.
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                              Pselvam22
                              from New Delhi, Delhi
                              Oct 3, 2021
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                              I have initiated return from meesho, and it was scheduled on 28th but as of now no executive has came from shadowfax

                              I have sent several mail to shadowfax regarding my pickup

                              Also customer service is not responding my calls

                              If my pickup not happens by today evening i will escalate this matter to higher level
                              Shadowfax customer support has been notified about the posted complaint.
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                                H
                                Hemasree Nallappareddy
                                Oct 3, 2021
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                                Website: Meesho

                                Some days back I had ordered from meesho and I didn't get my order but it's showing will be delivered on 1 st October and the payment was prepaid..plz help me to sort out this asap
                                +2 photos
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                                  D
                                  Dpmeesho
                                  Oct 2, 2021
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                                  I ordered a dress for my customer in Meesho. It's not delivered.. but it's showing the status as delivered. Pls help in the matter

                                  How it's possible to update the delivery status without pin and secret code, then what's the purpose of pin and secret code??

                                  Tracking number: SFL[protected]FPL

                                  Thanking you,
                                  Look at Me Fashions
                                  Shadowfax customer support has been notified about the posted complaint.
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                                    Dpmeesho
                                    Oct 2, 2021
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                                    I ordered a dress for my customer in Meesho.. the delivery was not happened but updated as delivered.. its a prepaid order pls help me

                                    Tracking number. SFL[protected]FPL
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                                      U
                                      utsa saha
                                      Oct 1, 2021
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                                      Address: Kolkata

                                      Akash Roy, your courier agent picked up an item for returning the same to AJIO but it is not yet delivered.
                                      Shadowfax customer support has been notified about the posted complaint.
                                      Dear Utsa,

                                      Greetings from Shadowfax!

                                      We sincerely apologize for your experience. Please share details of the issue you faced at [protected]@shadowfax.in and we assure you of a swift resolution.

                                      Regards,
                                      Team Shadowfax
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                                        Manya Bhutyani
                                        Oct 1, 2021
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                                        Address: 305/25 Gandhi Nagar,Rohtak

                                        Some days back I had ordered from meesho and I didn't get my order but it's showing it has been delivered and the payment was prepaid..plz help me to sort out this asap.
                                        Shadowfax customer support has been notified about the posted complaint.
                                        Dear Manya,

                                        Greetings from Shadowfax!

                                        We sincerely apologize for your experience. Please share details of the issue you faced at [protected]@shadowfax.in and we assure you of a swift resolution.

                                        Regards,
                                        Team Shadowfax
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