Shadowfax Complaints & Reviews

Hi Team,

When I am writing this email not satisfying of your services

Please be informed that, I have placed return order this product #R[protected]MY however the delivery come to pickup he was not coming to my place and he was argument with me and even he not pick up my product.

Still that return product in my hand only, could you please help me to get this product return.

Note: please improve your services and train your delivery boys to speck with nice language with costumers

Product has been picked up by the delivery guy on 26th sep but yet i didn't receive any confirmation on app it is showing out for pickup and other day i.e. again a delivery called and asked for the that has already been taken on 26 th sep i told him about this that product had already been picked up and then he asked for otp and cancelled the product. The product was of lenskart and they said that the product was not received by us. Please tell me what should i do know. Why don't you provide any acknowledgment slip or any thing else. It was totally a fraud

Worst unproffessional service from shadowfax, i have placed my order for return through AJIO. But everyday not a single pickup agent tries to contact me and everyday they postpone the schedule for pickup which they have mentioned earlier.
Shadowfax is worst, they really don't care about someone's money

Worst shadow fax courier..very disappointed..why u gave tracking no..when that no did nt give any information about the product

I never complain but this time I was forced to lodge a complain. The package has arrived in mu City 4 days ago and still I haven't gotten my package. There is no proper contact number given so the CUSTOMERs can get any updates, all the numbers are either switched off, or invalid. Absolutely ## services you're providing. Im regretting even buying the products.

And for ### sake provide us a contact number that actually ## works! Jesus!

Snapdeal took the payment and didn't even deliver my order, just sent the delivered message after taking the money and didn't send my order

My package was picked up on 19 sep 2021, but still hasn't been delivered. Tracking shows it's still not delivered and hasn't moved since 19 sep.

Order no:- R[protected]NIO

Hello
I have complained against to delivery boy, he's name saravanan selvaraj (contact no. [protected]) he asked otp, we asked for what? He told once give your otp we could delivery to your address because it's prepaid order. Ok this first time also new delivery partner, so we gave... But he called again if you want your order come and take I tell u where. We are asked, you u should delivery to our address, he is telling nit possible i[censored] want come otherwise I ll called. Again got otp he said this otp for tomorrow will delivery... Ok I given, after got a message your order was cancelled. Then I cal to him not pickup.
Beware from sadowfax delivery... Be careful all cheater are working... Worst👎👎👎👎👎

The worst delivery service ever. Delivery agent is irresponsible enough to return the ordered product without my consent. Delivery boy didnt contacted me and even didn't knock the door. I doubt whether he came or not. Anyway current status is shown as product delivery has got cancelled. What the hell is this??!!!

I have order one kurti in Meesho, I didn't received the product it was not delivered to me but in the status it is showing as Delivered...I haven't received any OTP nor any call from the courier services...I need my product to be delivered to me...This is my Order ID SF[protected]FPL...

The agent had his mask loosely hanging around his neck. on being requested to wear it properly, he said that it was just there because the police would fine for non-compliance. I refused to open the door till he wore his mask, to which he raised the mask to cover his mouth.
On repeated pleas to wear his mask properly for me to open the door to receive my package, he challenged me to raise this up with the company and complain against him. in his words, "Try and complain. Nothing will happen to me. You wont be able to do anything." He rang my bell five times but throughout didn't bother to cover his nose with the mask, despite several requests. Finally took a picture of him with the mask off and he again threatened me to raise a ticket with the company and also threatened to leave without the package.
It's a serious concern on my end as the person who initially received the package was a senior citizen and he refused to take his health into consideration/see how he was putting others' lives in danger.

Also goes to show the extent to which the delivery agents have been trained in following covid protocols. Didn't ask him anything outside of what is considered mandatory and harmful to my health as well as those around me.

The agent had his mask loosely hanging around his neck. on being requested to wear it properly, he said that it was just there because the police would fine for non-compliance. I refused to open the door till he wore his mask, to which he raised the mask to cover his mouth.
On repeated pleas to wear his mask properly for me to open the door to receive my package, he challenged me to raise this up with the company and complain against him. in his words, "Try and complain. Nothing will happen to me. You wont be able to do anything." He rang my bell five times but throughout didn't bother to cover his nose with the mask, despite several requests. Finally took a picture of him with the mask off and he again threatened me to raise a ticket with the company and also threatened to leave without the package.
It's a serious concern on my end as the person who initially received the package was a senior citizen and he refused to take his health into consideration/see how he was putting others' lives in danger.

Also goes to show the extent to which the delivery agents have been trained in following covid protocols. Didn't ask him anything outside of what is considered mandatory and harmful to my health as well as those around me.

I ordered saree from meesho they assigned product delivery to shdowfax which is worst courier services everseen.i didn't get my product but it is showing it is delivered.my tracking I'd is SF[protected]FPL.plx take immediate action

My AWD number SF[protected]FPL order number [protected]
It is a prepaid order.. Customer not recived.. But in tha status delivered product.. So please solve this problem

Hello,
In your website, the order SF[protected]FPL says it is delivered but I haven't received it yet.
Please help me

AWB No.: SF[protected]KR
Recently there was some issue, which I'm not aware of, due to which the first attempt for this AWB No. was not successful and is showing undelivered. However, I have requested for a re-attempt at delivery for about 4 times now. Everytime it shows request failed. We are running 5 days late for delivery, please look into it. Either get the package delivered to the customer, or return it back to us.

Very very bad experience with delivery boy he asked me to come and collect the parcel and refused to deliver at my doorstep and if I fail to collect the product he said he will cancel it...

I had ordered an parcel of puma slippers with flipkart with awb number: SF83476688FLP, the delivery agent is so rude that he didn't even respond me through calls and not picking my calls and just cancel the order without further information, I have his number[protected]. Just resolve this issue, he cancel my same order twice.

SF[protected]BIA

please deliver it urgently

request

Wrong product received no response from them