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Shadowfax Complaints & Reviews

shadowfax.in
1.8
Updated: Apr 7, 2026
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Shadowfax reviews & complaints page 52

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P
pinki tewary
Oct 5, 2021
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Customer told they are not received any call in your courier service.. but courier boy msg don't receive the call...
So many times same issue ur courier service ..
Shadowfax customer support has been notified about the posted complaint.
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    Manager B
    Oct 5, 2021
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    Address: Ganeshapuram

    Sir product got mismatch wrong product sent as courier
    Shadowfax customer support has been notified about the posted complaint.
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      M
      Maria Roseline
      from Bengaluru, Karnataka
      Oct 5, 2021
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      Address: Koramangala Bangalore

      Order #[protected] is not yet updated to delivered, still stating as out for delivery
      Shadowfax customer support has been notified about the posted complaint.
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        B
        bittu8287
        Oct 5, 2021
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        Address: Plot No. 892, Udyog Vihar Phase - 5, Gurgaon 122016

        Some days back I had ordered from Mi.com and I didn't get my order but it's showing will be cancelled on 1 st October and the payment was prepaid..plz help me to sort out this... my ORDER NUMBER:
        (SF[protected]XIA)
        Shadowfax customer support has been notified about the posted complaint.
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        Some days back I had ordered from Mi.com and I didn't get my order but it's showing will be cancelled on 1 st October and the payment was prepaid..plz help me to sort out this... my ORDER NUMBER:SF[protected]XIA
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          S
          sjdhdjdjdjjdd
          from Varanasi, Uttar Pradesh
          Oct 5, 2021
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          Address: fholwariya manas nagar varanasi

          Dear Team,

          Product not received as original which is mentioned on site picture .

          Why i was received copied product not original .

          This is very worst facilities or meesho app .

          All products are copied everything is fake .
          I ' m claiming to Meesho given me claim 10 lacs my costly time investing .

          I'm very busy man and i was very disturbing to this accident .

          warm
          Abhishek Srivastava
          [protected]
          Shadowfax customer support has been notified about the posted complaint.
          Oct 05, 2021
          Updated by sjdhdjdjdjjdd           I was weast my time i 'm claiming to 10 lcas rupees to Meesho .
          I 'm going to High court if you not given ne claim Meesho .

          I was weast my valuable time .
          Oct 05, 2021
          Updated by sjdhdjdjdjjdd           find fake product

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            J
            Jainy Nandu
            Oct 4, 2021
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            Address: 323 C Bharat Kunj Heights, Chandawarkar Lane Matunga

            This guy has picked up my product and I haven't received and messages or call before or after picking up my product
            Shadowfax customer support has been notified about the posted complaint.
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              R
              Risa Pal
              Oct 3, 2021
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              Address: Bidhannagar, saptarshi park, Bijoyniketan Apartment A-1, near dolphin tower, Durgapur-6, paschim bardhaman, West Bengal, pin-713212 Name Aparna Bhatt

              I ordered a product on 24 th September it's estimate delivery date was 30 th September today is 3rd oct I didn't get my product

              My order [protected]
              AWB SF SF[protected]KR.
              Shadowfax customer support has been notified about the posted complaint.
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                P
                Pselvam22
                from New Delhi, Delhi
                Oct 3, 2021
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                I have initiated return from meesho, and it was scheduled on 28th but as of now no executive has came from shadowfax

                I have sent several mail to shadowfax regarding my pickup

                Also customer service is not responding my calls

                If my pickup not happens by today evening i will escalate this matter to higher level
                Shadowfax customer support has been notified about the posted complaint.
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                  H
                  Hemasree Nallappareddy
                  Oct 3, 2021
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                  Website: Meesho

                  Some days back I had ordered from meesho and I didn't get my order but it's showing will be delivered on 1 st October and the payment was prepaid..plz help me to sort out this asap
                  Shadowfax customer support has been notified about the posted complaint.
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                    D
                    Dpmeesho
                    Oct 2, 2021
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                    I ordered a dress for my customer in Meesho. It's not delivered.. but it's showing the status as delivered. Pls help in the matter

                    How it's possible to update the delivery status without pin and secret code, then what's the purpose of pin and secret code??

                    Tracking number: SFL[protected]FPL

                    Thanking you,
                    Look at Me Fashions
                    Shadowfax customer support has been notified about the posted complaint.
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                      D
                      Dpmeesho
                      Oct 2, 2021
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                      I ordered a dress for my customer in Meesho.. the delivery was not happened but updated as delivered.. its a prepaid order pls help me

                      Tracking number. SFL[protected]FPL
                      Shadowfax customer support has been notified about the posted complaint.
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                        U
                        utsa saha
                        Oct 1, 2021
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                        Address: Kolkata

                        Akash Roy, your courier agent picked up an item for returning the same to AJIO but it is not yet delivered.
                        Shadowfax customer support has been notified about the posted complaint.
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                        Dear Utsa,

                        Greetings from Shadowfax!

                        We sincerely apologize for your experience. Please share details of the issue you faced at [protected]@shadowfax.in and we assure you of a swift resolution.

                        Regards,
                        Team Shadowfax
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                          M
                          Manya Bhutyani
                          Oct 1, 2021
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                          Address: 305/25 Gandhi Nagar,Rohtak

                          Some days back I had ordered from meesho and I didn't get my order but it's showing it has been delivered and the payment was prepaid..plz help me to sort out this asap.
                          Shadowfax customer support has been notified about the posted complaint.
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                          Dear Manya,

                          Greetings from Shadowfax!

                          We sincerely apologize for your experience. Please share details of the issue you faced at [protected]@shadowfax.in and we assure you of a swift resolution.

                          Regards,
                          Team Shadowfax
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                            M
                            mattela
                            Oct 1, 2021
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                            Hi Team,

                            When I am writing this email not satisfying of your services

                            Please be informed that, I have placed return order this product #R[protected]MY however the delivery come to pickup he was not coming to my place and he was argument with me and even he not pick up my product.

                            Still that return product in my hand only, could you please help me to get this product return.

                            Note: please improve your services and train your delivery boys to speck with nice language with costumers
                            Shadowfax customer support has been notified about the posted complaint.
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                              M
                              Manjeeta1501
                              Sep 30, 2021
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                              Website: Shadowfax

                              Product has been picked up by the delivery guy on 26th sep but yet i didn't receive any confirmation on app it is showing out for pickup and other day i.e. again a delivery called and asked for the that has already been taken on 26 th sep i told him about this that product had already been picked up and then he asked for otp and cancelled the product. The product was of lenskart and they said that the product was not received by us. Please tell me what should i do know. Why don't you provide any acknowledgment slip or any thing else. It was totally a fraud
                              Shadowfax customer support has been notified about the posted complaint.
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                                S
                                SherSanket
                                from Chandrapur, Maharashtra
                                Sep 30, 2021
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                                Address: Mayo hospital, nagpur

                                Worst unproffessional service from shadowfax, i have placed my order for return through AJIO. But everyday not a single pickup agent tries to contact me and everyday they postpone the schedule for pickup which they have mentioned earlier.
                                Shadowfax is worst, they really don't care about someone's money
                                Shadowfax customer support has been notified about the posted complaint.
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                                  K
                                  Khushbu Singla
                                  Sep 29, 2021
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                                  Worst shadow fax courier..very disappointed..why u gave tracking no..when that no did nt give any information about the product
                                  Shadowfax customer support has been notified about the posted complaint.
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                                    J
                                    Jade101
                                    Sep 29, 2021
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                                    Website: www.shadowfax.in

                                    I never complain but this time I was forced to lodge a complain. The package has arrived in mu City 4 days ago and still I haven't gotten my package. There is no proper contact number given so the CUSTOMERs can get any updates, all the numbers are either switched off, or invalid. Absolutely ## services you're providing. Im regretting even buying the products.

                                    And for ### sake provide us a contact number that actually ## works! Jesus!
                                    Shadowfax customer support has been notified about the posted complaint.
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                                      N
                                      Naaz Zeeshan
                                      from New Delhi, Delhi
                                      Sep 27, 2021
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                                      Snapdeal took the payment and didn't even deliver my order, just sent the delivered message after taking the money and didn't send my order
                                      Shadowfax customer support has been notified about the posted complaint.
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                                        S
                                        Shalaka Pawaskar
                                        Sep 26, 2021
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                                        Address: Vikhroli, Mumbai

                                        My package was picked up on 19 sep 2021, but still hasn't been delivered. Tracking shows it's still not delivered and hasn't moved since 19 sep.

                                        Order no:- R[protected]NIO
                                        Shadowfax customer support has been notified about the posted complaint.
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