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Shadowfax Complaints & Reviews

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Updated: Jan 24, 2026
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Shadowfax reviews & complaints page 52

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S
sjdhdjdjdjjdd
from Varanasi, Uttar Pradesh
Oct 5, 2021
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Address: fholwariya manas nagar varanasi

Dear Team,

Product not received as original which is mentioned on site picture .

Why i was received copied product not original .

This is very worst facilities or meesho app .

All products are copied everything is fake .
I ' m claiming to Meesho given me claim 10 lacs my costly time investing .

I'm very busy man and i was very disturbing to this accident .

warm
Abhishek Srivastava
[protected]
Shadowfax customer support has been notified about the posted complaint.
Oct 05, 2021
Updated by sjdhdjdjdjjdd
I was weast my time i 'm claiming to 10 lcas rupees to Meesho .
I 'm going to High court if you not given ne claim Meesho .

I was weast my valuable time .
Oct 05, 2021
Updated by sjdhdjdjdjjdd
find fake product

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    J
    Jainy Nandu
    Oct 4, 2021
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    Address: 323 C Bharat Kunj Heights, Chandawarkar Lane Matunga

    This guy has picked up my product and I haven't received and messages or call before or after picking up my product
    Shadowfax customer support has been notified about the posted complaint.
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      R
      Risa Pal
      Oct 3, 2021
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      Address: Bidhannagar, saptarshi park, Bijoyniketan Apartment A-1, near dolphin tower, Durgapur-6, paschim bardhaman, West Bengal, pin-713212 Name Aparna Bhatt

      I ordered a product on 24 th September it's estimate delivery date was 30 th September today is 3rd oct I didn't get my product

      My order [protected]
      AWB SF SF[protected]KR.
      Shadowfax customer support has been notified about the posted complaint.
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        P
        Pselvam22
        from New Delhi, Delhi
        Oct 3, 2021
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        I have initiated return from meesho, and it was scheduled on 28th but as of now no executive has came from shadowfax

        I have sent several mail to shadowfax regarding my pickup

        Also customer service is not responding my calls

        If my pickup not happens by today evening i will escalate this matter to higher level
        Shadowfax customer support has been notified about the posted complaint.
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          H
          Hemasree Nallappareddy
          Oct 3, 2021
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          Website: Meesho

          Some days back I had ordered from meesho and I didn't get my order but it's showing will be delivered on 1 st October and the payment was prepaid..plz help me to sort out this asap
          Shadowfax customer support has been notified about the posted complaint.
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            D
            Dpmeesho
            Oct 2, 2021
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            I ordered a dress for my customer in Meesho. It's not delivered.. but it's showing the status as delivered. Pls help in the matter

            How it's possible to update the delivery status without pin and secret code, then what's the purpose of pin and secret code??

            Tracking number: SFL[protected]FPL

            Thanking you,
            Look at Me Fashions
            Shadowfax customer support has been notified about the posted complaint.
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              D
              Dpmeesho
              Oct 2, 2021
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              I ordered a dress for my customer in Meesho.. the delivery was not happened but updated as delivered.. its a prepaid order pls help me

              Tracking number. SFL[protected]FPL
              Shadowfax customer support has been notified about the posted complaint.
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                U
                utsa saha
                Oct 1, 2021
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                Address: Kolkata

                Akash Roy, your courier agent picked up an item for returning the same to AJIO but it is not yet delivered.
                Shadowfax customer support has been notified about the posted complaint.
                Dear Utsa,

                Greetings from Shadowfax!

                We sincerely apologize for your experience. Please share details of the issue you faced at [protected]@shadowfax.in and we assure you of a swift resolution.

                Regards,
                Team Shadowfax
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                  M
                  Manya Bhutyani
                  Oct 1, 2021
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                  Address: 305/25 Gandhi Nagar,Rohtak

                  Some days back I had ordered from meesho and I didn't get my order but it's showing it has been delivered and the payment was prepaid..plz help me to sort out this asap.
                  Shadowfax customer support has been notified about the posted complaint.
                  Dear Manya,

                  Greetings from Shadowfax!

                  We sincerely apologize for your experience. Please share details of the issue you faced at [protected]@shadowfax.in and we assure you of a swift resolution.

                  Regards,
                  Team Shadowfax
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                    M
                    mattela
                    Oct 1, 2021
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                    Hi Team,

                    When I am writing this email not satisfying of your services

                    Please be informed that, I have placed return order this product #R[protected]MY however the delivery come to pickup he was not coming to my place and he was argument with me and even he not pick up my product.

                    Still that return product in my hand only, could you please help me to get this product return.

                    Note: please improve your services and train your delivery boys to speck with nice language with costumers
                    Shadowfax customer support has been notified about the posted complaint.
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                      M
                      Manjeeta1501
                      Sep 30, 2021
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                      Website: Shadowfax

                      Product has been picked up by the delivery guy on 26th sep but yet i didn't receive any confirmation on app it is showing out for pickup and other day i.e. again a delivery called and asked for the that has already been taken on 26 th sep i told him about this that product had already been picked up and then he asked for otp and cancelled the product. The product was of lenskart and they said that the product was not received by us. Please tell me what should i do know. Why don't you provide any acknowledgment slip or any thing else. It was totally a fraud
                      Shadowfax customer support has been notified about the posted complaint.
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                        S
                        SherSanket
                        from Chandrapur, Maharashtra
                        Sep 30, 2021
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                        Address: Mayo hospital, nagpur

                        Worst unproffessional service from shadowfax, i have placed my order for return through AJIO. But everyday not a single pickup agent tries to contact me and everyday they postpone the schedule for pickup which they have mentioned earlier.
                        Shadowfax is worst, they really don't care about someone's money
                        Shadowfax customer support has been notified about the posted complaint.
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                          Khushbu Singla
                          Sep 29, 2021
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                          Worst shadow fax courier..very disappointed..why u gave tracking no..when that no did nt give any information about the product
                          Shadowfax customer support has been notified about the posted complaint.
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                            J
                            Jade101
                            Sep 29, 2021
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                            Website: www.shadowfax.in

                            I never complain but this time I was forced to lodge a complain. The package has arrived in mu City 4 days ago and still I haven't gotten my package. There is no proper contact number given so the CUSTOMERs can get any updates, all the numbers are either switched off, or invalid. Absolutely ## services you're providing. Im regretting even buying the products.

                            And for ### sake provide us a contact number that actually ## works! Jesus!
                            Shadowfax customer support has been notified about the posted complaint.
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                              Naaz Zeeshan
                              from New Delhi, Delhi
                              Sep 27, 2021
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                              Snapdeal took the payment and didn't even deliver my order, just sent the delivered message after taking the money and didn't send my order
                              Shadowfax customer support has been notified about the posted complaint.
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                                S
                                Shalaka Pawaskar
                                Sep 26, 2021
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                                Address: Vikhroli, Mumbai

                                My package was picked up on 19 sep 2021, but still hasn't been delivered. Tracking shows it's still not delivered and hasn't moved since 19 sep.

                                Order no:- R[protected]NIO
                                Shadowfax customer support has been notified about the posted complaint.
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                                  life path
                                  Sep 25, 2021
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                                  Address: Trichy-

                                  Hello
                                  I have complained against to delivery boy, he's name saravanan selvaraj (contact no. [protected]) he asked otp, we asked for what? He told once give your otp we could delivery to your address because it's prepaid order. Ok this first time also new delivery partner, so we gave... But he called again if you want your order come and take I tell u where. We are asked, you u should delivery to our address, he is telling nit possible i[censored] want come otherwise I ll called. Again got otp he said this otp for tomorrow will delivery... Ok I given, after got a message your order was cancelled. Then I cal to him not pickup.
                                  Beware from sadowfax delivery... Be careful all cheater are working... Worst👎👎👎👎👎
                                  Shadowfax customer support has been notified about the posted complaint.
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                                    S
                                    sherry zacharia
                                    Sep 24, 2021
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                                    The worst delivery service ever. Delivery agent is irresponsible enough to return the ordered product without my consent. Delivery boy didnt contacted me and even didn't knock the door. I doubt whether he came or not. Anyway current status is shown as product delivery has got cancelled. What the hell is this??!!!
                                    Shadowfax customer support has been notified about the posted complaint.
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                                      Shahana Shaanu
                                      from Chennai, Tamil Nadu
                                      Sep 24, 2021
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                                      Product didn't received but status showing as Delivered

                                      I have order one kurti in Meesho, I didn't received the product it was not delivered to me but in the status it is showing as Delivered...I haven't received any OTP nor any call from the courier services...I need my product to be delivered to me...This is my Order ID SF[protected]FPL...
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                                      larryleezy
                                      from New Delhi, Delhi
                                      Sep 23, 2021
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                                      Address: 1st floor, Appek Building, 93/A, 4th B Cross Rd, 5th Block, Koramangala, Bengaluru, Karnataka 560095

                                      The agent had his mask loosely hanging around his neck. on being requested to wear it properly, he said that it was just there because the police would fine for non-compliance. I refused to open the door till he wore his mask, to which he raised the mask to cover his mouth.
                                      On repeated pleas to wear his mask properly for me to open the door to receive my package, he challenged me to raise this up with the company and complain against him. in his words, "Try and complain. Nothing will happen to me. You wont be able to do anything." He rang my bell five times but throughout didn't bother to cover his nose with the mask, despite several requests. Finally took a picture of him with the mask off and he again threatened me to raise a ticket with the company and also threatened to leave without the package.
                                      It's a serious concern on my end as the person who initially received the package was a senior citizen and he refused to take his health into consideration/see how he was putting others' lives in danger.

                                      Also goes to show the extent to which the delivery agents have been trained in following covid protocols. Didn't ask him anything outside of what is considered mandatory and harmful to my health as well as those around me.
                                      Shadowfax customer support has been notified about the posted complaint.
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