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shadowfax.in
1.8
Updated: Nov 28, 2025
Complaints 1467
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438
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1029
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Shadowfax reviews & complaints page 53

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ವ
ವೆಂಕಿ ರೆಡ್ಡಿ ಕನ್ನಡಿಗ
Sep 17, 2021
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Address: Dont no

I'm ordered w6+6series watch but send rong itam
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    S
    sandeep mangutkar
    Sep 17, 2021
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    Address: 001/A wing,vitthal mandir road,kashi nagar ghoddev bhayander east, Same

    Samart watch 4you ye company se maine watch order ki thi price 999rs par box me kids ki watch o bhi 30rs ki mili hai delivery boy999cash leke gaya hai.ye company ke upar action leke mujhe mere paise wapas kardo.
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      A
      Arpita Dhariwal
      Sep 16, 2021
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      Address: 2 dhola chotra

      Hume smart watch Ki jegh kids watch aayi hai humare sath fraud hua hai
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        P
        Pranjal 01
        from Ballia, Uttar Pradesh
        Sep 16, 2021
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        In 8/09/21 a delivery patner of yours had taken my return for limeroad and has cancelled it later because of that my limeraod return is showing cancelled but my order has already been picked up by your agent and because of this problem I am not getting back my refund from limeraod
        Shadowfax customer support has been notified about the posted complaint.
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          S
          suresh rao m
          Sep 15, 2021
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          Awb number sf[protected]mao
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            V
            Vinaybali
            from Bengaluru, Karnataka
            Sep 15, 2021
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            Address: Kormangala

            Dear sir/ madam,
            Admin person name Jagdish has been used vulgar words while i was on duty. Its simple issue when order was picked and dropped. App was showing not deliver. Ive requested him to clear so i can get my next Order. He took me personally can do any thing to me. Used vulgar words on parents he went out of the Limit. So FIR will be filed against him if No action taken on him. we are professional due to covid situations job changed i never seen such a low mentality person in any of the Delivery Companies.
            Shadowfax customer support has been notified about the posted complaint.
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              H
              Hema Gopi
              Sep 14, 2021
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              Address: NO. 65/62, 53RD STREET 9TH SECTOR KK NAGAR CHENNAI 600078

              I am supposed to receive the courier from Meesho through shadowfax yet not received but they told it is already delivered pls help me out ... mail me on [protected]@gmail.com
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                N
                nilkanth kotadiya
                Sep 13, 2021
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                Why cancelled...Please deliver the product to consumer.
                +1 photos
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                  N
                  nilkanth kotadiya
                  Sep 13, 2021
                  Resolved
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                  Resolved

                  I shipped the product from surat.but status showing cancelled, what is this...???
                  +1 photos
                  Sep 13, 2021
                  Complaint marked as Resolved 
                  No one contact or mail me and Not...solve
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                    S
                    Shivalib
                    from Mumbai, Maharashtra
                    Sep 12, 2021
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                    My mother was about to receive a package from Kathakalii which was going to be delivered by Shadowfax. When she last checked the order status it was out for delivery and suddenly later in the evening she received a notification that her package has been delivered. We never received the package on our address. Either ShadowFax delivery person delivered it to wrong address or took it himself. Kindly look into the matter. We have paid a good amount for this and we need a refund from shadowfax since this is their negligence. Here is the order number: SF[protected]KR
                    +1 photos
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                      S
                      Shivalib
                      from Mumbai, Maharashtra
                      Sep 12, 2021
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                      Website: www.shadowfax.in

                      My mother was about to receive a package from Kathakalii which was going to be delivered by Shadowfax. When she last checked the order status it was out for delivery and suddenly later in the evening she received a notification that her package has been delivered. We never received the package on our address. Either ShawdowFax delivery person delivered it to wrong address or took it himself. Kindly look into the matter. We have paid a good amount for this and we need a refund from shadowfax since this is their negligence. Here is the order number: SF[protected]KR
                      +1 photos
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                        A
                        AartiVerma
                        Sep 11, 2021
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                        Dear team, I have submitted return request on 9/9/21. But till now no one come for pickup. Kindly arrange my pickup as soon as possible.
                        Why you people are delaying my request.
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                          M
                          Madhura M
                          from Coimbatore, Tamil Nadu
                          Sep 11, 2021
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                          Address: Coimbatore

                          Shadow fax delivery boy spoke very inappropriately and rude towards me. He didn't pick up my return. He isn't interested to do the job. When I asked his name, he hung up and he blocked my number. I can't contact him anymore. I couldn't contact shadow fax too. Their customer care number isnt working as well. Now my return order worth ₹3, 500 is going to waste because of shadow fax. Shame on you guys. Better teach your delivery boy manners or else close your service for once until one day someone sues you for ur manner less cultureless hopeless deliver boys. Shadow fax COIMBATORE you're really worst.
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                            S
                            Siva Krishna Yerra
                            Sep 9, 2021
                            Resolved
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                            Resolved

                            Address: sri sai classic apartment,, bhavani nagar,bhupathiraonagar,, citizen colony ,, old alwal,secunderabad.Telangana.

                            Dear sir

                            I had placed an order for wardrobe organizer through order id[protected].
                            I had received a parcel today which is totally different from the item shown in the picture below find an attachment for your reference.
                            I request you to kindly look into the matter and do the needful at the earliest.
                            If the quality what you had shown in website is the same as I attached hear then I am sorry to say and very much unsatisfied with product quality and design as well.
                            I need the refund to same account which I had transferred the money.

                            Regards
                            Siva Krishna Y
                            M: [protected]/[protected].
                            +2 photos
                            Oct 22, 2021
                            Complaint marked as Resolved 
                            Shadowfax customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 20, 2021
                            Shadowfax Customer Care's response                             Dear Siva,

                            Greetings from Shadowfax!

                            Shadowfax is a last-mile logistics company and does not sell any product. Please contact the seller for the return process.

                            Regards,
                            Team Shadowfax
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                              S
                              SANJIT KR Das
                              Sep 8, 2021
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                              I Susmita Das. TODAY my pick up is fail. RESON IS QUALITY CHECK FAILED.BUT YOUR DELIVERY BOY DID NOT CALL ME AND NO VISITR MY HOME .My pick up Request id R[protected]FPL.So please ensure why your Delivery Boy Pick up is not done.
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                                A
                                ak9958776
                                Sep 8, 2021
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                                Address: venis more siliguri

                                I bought a cloth from meesho then dirty cloth is deliver.then i raise a return request which assign for pickup by shadowfx courier siliguri.then pickup rider come and reject to pickup and say your cloth is dirty, i require neat and clean cloth as shown in comapany advertising image.then i again request to pickup but he always reject.after this ahain raise return requeat with another pin code then returnpickup assign to ecom express .ecom executive come successfully pickup for return.
                                so shadowfx siliguri staff and their associate is useless, so plz close your office or terminate siliguri staff imidietly due to another customer also harassed by shadowfx rider.
                                Shadowfax customer support has been notified about the posted complaint.
                                Sep 08, 2021
                                Updated by ak9958776                                 plz update what your action process.
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                                  V
                                  vivek chotaliya
                                  Sep 5, 2021
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                                  Address: 96-A, Balmukud society, near kargil chowk, punagam, surat

                                  Return order isn't delivery yet.

                                  AWB:R[protected]FPL

                                  Orders no:-[protected]
                                  Shadowfax customer support has been notified about the posted complaint.
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                                  Dear Vivek,

                                  Greetings from Shadowfax!

                                  That's not the experience we want you to have. Kindly share with us the complete issue along with the AWB number by writing to us at [protected]@shadowfax.in so that we can look into it for you.

                                  Regards,
                                  Team Shadowfax
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                                    K
                                    khansm1c
                                    Sep 5, 2021
                                    Resolved
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                                    Resolved

                                    Address: 5-5-826, Jahangir Colony, L. B. Nagar

                                    We have one return item to Allen Solly and one of the guy whose number is [protected] called me at 2 pm and he said within 2 minutes I will be at your home for pick pick-up my order and waiting more than 2 hours he didn't show. When I called so many times he closed the line. What type of guys you are keeping while they does not know how to talk with customers.
                                    Oct 9, 2021
                                    Complaint marked as Resolved 
                                    Shadowfax customer support has been notified about the posted complaint.
                                    Sep 05, 2021
                                    Updated by khansm1c                                     Your courier man called me 2 hours before and now more than 2 hours he didn't show up. This type of illiterate people you are keeping to serve the customers???
                                    Verified Support
                                    Sep 06, 2021
                                    Shadowfax Customer Care's response                                     Dear Shaida,

                                    Greetings from Shadowfax!

                                    We have escalated your issue to our team and shall get this sorted at the earliest. Please allow us some time.

                                    Regards,
                                    Team Shadowfax
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                                      P
                                      [email protected]
                                      Sep 5, 2021
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                                      Address: sonal park,nandu doshini vadi,surat

                                      Sf[protected]fpl
                                      not received my order
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                                        K
                                        Komal Dangre
                                        Sep 4, 2021
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                                        Delivery boy is not good in behaviour. Refused to pick up my product. He did QC fail when I already gave a reason to meesho. And my request is also approved. Again I requested. Next day he doesn't come. And did same thing. Before that he was also picked my product. Not good in behaviour. Refused to come my home.
                                        Shadowfax customer support has been notified about the posted complaint.
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