Shadowfax Complaints & Reviews

Why cancelled...Please deliver the product to consumer.

Shadowfax customer support has been notified about the posted complaint.

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

Post your Comment

Comment Guidelines

I shipped the product from surat.but status showing cancelled, what is this...???

Sep 13, 2021

Complaint marked as Resolved

No one contact or mail me and Not...solve

Shadowfax customer support has been notified about the posted complaint.

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

Post your Comment

Comment Guidelines

My mother was about to receive a package from Kathakalii which was going to be delivered by Shadowfax. When she last checked the order status it was out for delivery and suddenly later in the evening she received a notification that her package has been delivered. We never received the package on our address. Either ShadowFax delivery person delivered it to wrong address or took it himself. Kindly look into the matter. We have paid a good amount for this and we need a refund from shadowfax since this is their negligence. Here is the order number: SF[protected]KR

Shadowfax customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: www.shadowfax.in

My mother was about to receive a package from Kathakalii which was going to be delivered by Shadowfax. When she last checked the order status it was out for delivery and suddenly later in the evening she received a notification that her package has been delivered. We never received the package on our address. Either ShawdowFax delivery person delivered it to wrong address or took it himself. Kindly look into the matter. We have paid a good amount for this and we need a refund from shadowfax since this is their negligence. Here is the order number: SF[protected]KR

Shadowfax customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear team, I have submitted return request on 9/9/21. But till now no one come for pickup. Kindly arrange my pickup as soon as possible.
Why you people are delaying my request.

Shadowfax customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Coimbatore

Shadow fax delivery boy spoke very inappropriately and rude towards me. He didn't pick up my return. He isn't interested to do the job. When I asked his name, he hung up and he blocked my number. I can't contact him anymore. I couldn't contact shadow fax too. Their customer care number isnt working as well. Now my return order worth â‚¹3, 500 is going to waste because of shadow fax. Shame on you guys. Better teach your delivery boy manners or else close your service for once until one day someone sues you for ur manner less cultureless hopeless deliver boys. Shadow fax COIMBATORE you're really worst.

Shadowfax customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: sri sai classic apartment,, bhavani nagar,bhupathiraonagar,, citizen colony ,, old alwal,secunderabad.Telangana.

Dear sir

I had placed an order for wardrobe organizer through order id[protected].
I had received a parcel today which is totally different from the item shown in the picture below find an attachment for your reference.
I request you to kindly look into the matter and do the needful at the earliest.
If the quality what you had shown in website is the same as I attached hear then I am sorry to say and very much unsatisfied with product quality and design as well.
I need the refund to same account which I had transferred the money.

Regards
Siva Krishna Y
M: [protected]/[protected].

Oct 22, 2021

Complaint marked as Resolved

Shadowfax customer support has been notified about the posted complaint.

Verified Support

Sep 20, 2021

Shadowfax Customer Care's response Dear Siva,

Greetings from Shadowfax!

Shadowfax is a last-mile logistics company and does not sell any product. Please contact the seller for the return process.

Regards,
Team Shadowfax

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I Susmita Das. TODAY my pick up is fail. RESON IS QUALITY CHECK FAILED.BUT YOUR DELIVERY BOY DID NOT CALL ME AND NO VISITR MY HOME .My pick up Request id R[protected]FPL.So please ensure why your Delivery Boy Pick up is not done.

Shadowfax customer support has been notified about the posted complaint.

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: venis more siliguri

I bought a cloth from meesho then dirty cloth is deliver.then i raise a return request which assign for pickup by shadowfx courier siliguri.then pickup rider come and reject to pickup and say your cloth is dirty, i require neat and clean cloth as shown in comapany advertising image.then i again request to pickup but he always reject.after this ahain raise return requeat with another pin code then returnpickup assign to ecom express .ecom executive come successfully pickup for return.
so shadowfx siliguri staff and their associate is useless, so plz close your office or terminate siliguri staff imidietly due to another customer also harassed by shadowfx rider.

Shadowfax customer support has been notified about the posted complaint.

Sep 08, 2021

Updated by ak9958776 plz update what your action process.

Helpful

3 other people found this review helpful

3 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: 96-A, Balmukud society, near kargil chowk, punagam, surat

Return order isn't delivery yet.

AWB:R[protected]FPL

Orders no:-[protected]

Shadowfax customer support has been notified about the posted complaint.

View replies

Shadowfax Customer Care

Sep 6, 2021

Verified Support

Dear Vivek,

Greetings from Shadowfax!

That's not the experience we want you to have. Kindly share with us the complete issue along with the AWB number by writing to us at [protected]@shadowfax.in so that we can look into it for you.

Regards,
Team Shadowfax

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 5-5-826, Jahangir Colony, L. B. Nagar

We have one return item to Allen Solly and one of the guy whose number is [protected] called me at 2 pm and he said within 2 minutes I will be at your home for pick pick-up my order and waiting more than 2 hours he didn't show. When I called so many times he closed the line. What type of guys you are keeping while they does not know how to talk with customers.

Oct 9, 2021

Complaint marked as Resolved

Shadowfax customer support has been notified about the posted complaint.

Sep 05, 2021

Updated by khansm1c Your courier man called me 2 hours before and now more than 2 hours he didn't show up. This type of illiterate people you are keeping to serve the customers???

Verified Support

Sep 06, 2021

Shadowfax Customer Care's response Dear Shaida,

Greetings from Shadowfax!

We have escalated your issue to our team and shall get this sorted at the earliest. Please allow us some time.

Regards,
Team Shadowfax

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: sonal park,nandu doshini vadi,surat

Sf[protected]fpl
not received my order

Shadowfax customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Delivery boy is not good in behaviour. Refused to pick up my product. He did QC fail when I already gave a reason to meesho. And my request is also approved. Again I requested. Next day he doesn't come. And did same thing. Before that he was also picked my product. Not good in behaviour. Refused to come my home.

Shadowfax customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: A1 202 Shree Parshwnagar society kondhwa BK pune 411048 Maharashtra

I have order 6 pouches costing Rs999, but I got some different product which hardly costs Rs60 in market. This is crucial and unbelievable. I want to return my order and please get me my money back.

Shadowfax customer support has been notified about the posted complaint.

View replies

P

Pratibha Pokharna

Sep 4, 2021

Dear customers please do not order any products from this site. This site is totally fake. They show you something else and deliver you very cheap different product. They just want money from you. Hell this site and Hell Shadowfax!

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Phase 1 industry area Chandigarh

I'm Parminder Singh from Mohali.my mobile no is [protected] .in this shadofox Delivery partner app .While i have Use this app then I don't know slot book during no order then I'm offline .Then Team leader block and terminate to my Id .when i have many messge to Team leader but not helpling and Say direct rude behviour my id is not active. So i hope u will solve this problem

Shadowfax customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: Shadowfax

What the hell u r dng I ordered product in 12 of August excepted date was on 21 but wht the happed u can see in attached files today ur deliver person called pankaj ( I dnt knw he tld his original) from [protected] and he asked me to send the otp number that he has sent to me but I denied I asked him to give me the product first but rudely said if I dnt send the otp he will cancel the request i asked him to wait then I'll called meesho customer care but they informed not to disclose the otp so again i tried to call your Shadowfax delivery boy he was disconnecting my calls so I went to check the delivery track he cancelled my order what kind of customer service u r giving I want that product

Shadowfax customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

What the hell u r dng I ordered product in 12 of August excepted date was on 21 but wht the happed u can see in attached files today ur deliver person called pankaj ( I dnt knw he tld his original) from [protected] and he asked me to send the otp number that he has sent to me but I denied I asked him to give me the product first but rudely said if I dnt send the otp he will cancel the request i asked him to wait then I'll called meesho customer care but they informed not to disclose the otp so again i tried to call your Shadowfax delivery boy he was disconnecting my calls so I went to check the delivery track he cancelled my order what kind of customer service u r giving I want that product if not further action will be taken

Shadowfax customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

My return id- RT44805725 for product Carlton London- Chunky heels with ankle strap from Ajio was scheduled for today but due to some constraint I ain't able to make return because I was not present at the address.
But the delivery person with contact no.[protected] and personal contact no.- [protected] try to contact me, I provide him with the actual reason for not able to make return than he assure me and insist me to provide OTP I received with fake assurance that he will re-attempt pick-up by tomorrow. But he played a fowl game, than I received a message that the "quality checked failed" for the product.
This is not the right behaviour you show to your customers.

Oct 10, 2021

Complaint marked as Resolved

Shadowfax customer support has been notified about the posted complaint.

Verified Support

Sep 08, 2021

Shadowfax Customer Care's response Dear Poonam,

Greetings from Shadowfax!

We are glad that your shipment has been picked-up successfully. Thank you for reaching out to us.

Regards,
â€‹â€‹â€‹â€‹â€‹â€‹â€‹Team Shadowfax

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Delivery boy of your company didn't hand me the product and on status is it shown as delivered. I want my product. Its been 4 days I am trying to reach you. Contact me as soon as possible

Shadowfax customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: Shadowfax, Shiprocker and boult

Actually my courrieer has been scheduled for pickup on 13 August 2021, it's not been picked up on that day and I was trying to reschedule the date.. no one from the shadowfax is reachable and even contacting the customer care to reschedule..every time they are saying their customer care executive will reach me for the support and it's not at all happening..this is very irritating and very bad service.

Shadowfax customer support has been notified about the posted complaint.

Aug 31, 2021

Updated by Ramu Vangaviti Pick up is pending since 13 August 2021

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Shadowfax Complaints & Reviews

File a complaint to Shadowfax

Shadowfax reviews & complaints page 54

Shipment cancelled

Post your Comment

Status showing cancelled

Post your Comment

Order not delivered and received notification that it is delivered. Order number: SF140915510KR

Post your Comment

Delivered the order to wrong address

Post your Comment

Not pick-up

Post your Comment

Delivery boy spoke inappropriately and didn't pick up my order

Post your Comment

Wardrobe organizer wrongly sent

Post your Comment

Pick up is not done

Post your Comment

Pickup rider and their associate membr are rude.very very bad behaviour ,termination require d

Post your Comment

Return order isn't delivery yet

Post your Comment

Unethical behavior of courier guy

Post your Comment

Order

Post your Comment

Delivery boy refused to pick up after made a request.

Post your Comment

Got different fake product

Post your Comment

Terminated id without infrom

Post your Comment

Rude Delivery Boy cancelled my order without informing very rudely

Post your Comment

Delivery Boy cancelled my order without informing very rudely

Post your Comment

Chunky heels from ajio

Post your Comment

Shown delivered but not

Post your Comment

Pick up is pending since August 13 2021

Post your Comment

Related businesses