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Shadowfax Complaints & Reviews

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Updated: Oct 26, 2025
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Shadowfax reviews & complaints page 54

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R
Rahul747
Aug 25, 2021
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Dear Sir/Madam My Shipment No. is SF[protected]FPL and SF[protected]FPL. I have order by Messho app and i have canceled the order so i have request you to do not deliver these two orders. My registered number for these orders [protected]
Shadowfax customer support has been notified about the posted complaint.
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    R
    ravicalm95
    from Delhi, Delhi
    Aug 24, 2021
    Mar 10, 2023
    This thread was updated on Mar 10, 2023
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    Fake order delivered at my place by shadowfax team

    This is the first time in my life that I, along with my mother, have been dumped by Shadowfax.

    Beware of them! They aren't into legit business. They support fake companies that send orders anonymously, especially by cash on delivery.

    It was my mother who had taken their order in anticipation of me ordering something online.

    She even tried calling me before picking up an order from the delivery...
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    S
    San8289
    Aug 24, 2021
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    Address: House No. 88, Gali No. 10, Village Dhirpur

    Tracking number R[protected]FPL

    Status:- delivered

    But its not delivered to me..
    +1 photos
    Shadowfax customer support has been notified about the posted complaint.
    I have not get any solutions from shadowfax
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      S
      sameersngh16
      Aug 24, 2021
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      The order id SF[protected]FPL that product are not delivered to me but the status are shown delivered and and also nobody contact me
      Shadowfax customer support has been notified about the posted complaint.
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        Atuln1
        Aug 23, 2021
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        Very disappointed by shadowfax. I have ordered a product through Meesho and the delivery was assigned to Shadowfax. The payment was already done through online method. It's been 10 days I haven't received the product but shadowfax is showing status as delivered. I have also raised complaint on Meesho and on shadowfax support but still no response.
        It's high time now it is a case of FRAUD.. how can you take money from us and not delivered the product.
        Kindly deliver the product or return the amount else I will take strict action against you.

        Order no. - SF[protected]FPL
        Shadowfax customer support has been notified about the posted complaint.
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          Diasukhramani
          Aug 23, 2021
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          I stay in kalyan 421301, the person that picks up my parcel is very rude.since i cant disclose the number here, i wont. The person was even rude to the elders at my home for no reason.
          I'm gonna stop sgipping parcels through shadowfax from now onwards.
          Shadowfax, action must be taken against this! Or i wont spare the person
          Shadowfax customer support has been notified about the posted complaint.
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            G
            gurpreet.alwar
            from Delhi, Delhi
            Aug 23, 2021
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            Hi

            I didnt order anything but i got one courier (kurti and plazzo) as COD. I was not at home so my family member received the order and paid the amount Rs 850. Later i checked that i also got message and that message was having delivery PIN as well but that was not asked during order delivery.

            After that i tried to reach Shadowfax customer care but they always say " we will get back to you in 24 hours but even after a week i didnt get any call from shadowfax". Tried delivery boy number mentioend in message. that number is invalid Registered online complaint on shadowfax but didnt get any response. its a scam. I need my money back from shadowfax. Got the message below:
            Arriving Today: Your Manzoor order with partner[protected] PIN 9179. Track and opt for contactless delivery:https://tracker.shadowfax.in/#/track/86CAB8CF4390EA1D57A181B1081C5889/F... .Please share the delivery code 8234 with the delivery partner for confirmation on status. - Shadowfax
            Shadowfax customer support has been notified about the posted complaint.
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              Z
              ZAYEEM RUKNUDDIN
              Aug 22, 2021
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              I booked the shipment through shiprocket.
              SF[protected]KR
              Intercity destination and it didn't get delivered yet.
              Worst service..other service partner delivered next day.. improve your service to build the customer trust
              Shadowfax customer support has been notified about the posted complaint.
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                C
                Cozy
                Aug 21, 2021
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                Shipment despatched thru' Shadowfax from Tamilnadu vide Order SF[protected]SDM dated 3.8.21 for delivery at Pune. The shipment collected by the courier on 3.8.21 and reached Mumbai on 10.08.2021. Since then the same is stuck and remain unmoved. Since shipment contains urgently required Health product the matter was taken up with them almost daily without any effect inspite of the repeated assurance for early delivery by Shadofax.
                I have also requested them to return it to the sender i[censored]nable to deliver to the consignee as the product has an expiry date. But my repeated request fall on deaf ear of Shadowfax.
                Don't know how to wake Shadowfax for a positive result, really disappointed.
                Shadowfax may take action to deliver or return the shipment at the earliest instead of keeping the package with them.
                Shadowfax customer support has been notified about the posted complaint.
                i also fed up by shadow fx courier which location is siliguri-734001.
                a lot of people felt very very bad behaviour from shadowfx siliguri.very very bad courier service in india.
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                  C
                  Cozy
                  Aug 21, 2021
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                  Shipment despatched they're Shadowfac from Tamilnadu vide Order SF[protected]SDM dated 3.8.21 for delivery at Pune. The shipment collected by the courier on 3.8.21 and reached Mumbai on 10.08.2021. Since then the same is stuck and unmoved. Health product is shipped vide above and requirement is very urgent. So observing the same matter was taken up with them almost daily without any effect inspite of the assurance for early delivery by Shadofax.
                  I have also requested them to return it to the sender i[censored]nable to deliver to the consignee since product has an expiry date. But my repeated request fall on deaf ear.
                  Don't know how to wake Shadowfax for a positive result, really disappointed.
                  Shadowfax may take action to deliver or return the shipment at the earliest instead of keeping the package with them.
                  Shadowfax customer support has been notified about the posted complaint.
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                    J
                    Janhavi Jayant
                    Aug 21, 2021
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                    Ordered Product is not delivered yet.
                    8 days complete but I am not recieve my parcel
                    Shadowfax customer support has been notified about the posted complaint.
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                      P
                      Poonamjais
                      Aug 21, 2021
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                      Address: BHAGAT SINGH NAGAR NO. 2 RAJARAM LANE NEW LINK R

                      SF[protected]FPL this is my tracking id... I still did not recived my parcel... The courier executive dont came at my place to serve... And when I called him. He said I'll come tomorrow... Like this 10 days gone... And now when I called to company thy are saying to pay ₹5 . I dnt know why thy are doing this to me Or every custmer... This is kind of Harresament... Pls look into this. Either no one will chooose to courior thr product with this pathetic service... Worst experience ever...
                      Shadowfax customer support has been notified about the posted complaint.
                      Yes never gonna use or recommend anyone to use Shadowfax service.
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                        Bunu Adhya
                        Aug 21, 2021
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                        When your pick up boy came to take the order he behaved so rudely and refused to take it cheap services you and that meesho have
                        Shadowfax customer support has been notified about the posted complaint.
                        i also seems like u.a return pickup order given to shadowfx by meesho but when rider sometime come and without come refused to pickup that product.i also complain in meesho but they only assure not resolve.may be required block shadow fx courier and their associate member by meesho.very very low service in india.
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                          chandrika akurathi
                          Aug 19, 2021
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                          Address: Urmilaben nileshbhai vekariya

                          I received an order which is not placed by me it is S DJ Shed Purple shirt
                          Shadowfax customer support has been notified about the posted complaint.
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                            Mithi14
                            Aug 18, 2021
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                            I have ordered a jeans from Meesho they are delivering that through Shadowfax... Suddenly my order status was keeped on hold they are saying it's because I want open delivery... I waited for 3 to 4 days ... But the status is same then I paid them so that they can continue my order... Next day they the status was running on time... But at the time of delivery the did not contacted me and cancelled my order without my permission... And also not returning my amount... And saying they don't have the money... And they cannot do anything and Shadowfax is also not answering any calls
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                              Nechuzzzz
                              Aug 18, 2021
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                              Long long delay for delivering the product. I[censored] dont need to deliver the products. Then close down your service. Thats better. Worst service.. Because of this courier service, meesho and other online apps rating will go down.
                              Shadowfax customer support has been notified about the posted complaint.
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                                ak9958776
                                Aug 17, 2021
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                                Address: my address siliguri,pin code 734001,

                                Shadowfx courier of siliguri which pin code is 734001 is very very bad servicer in india.i bought a product from meesho then product is too dirty then submit for return that product then meesho assign to shadowfx courier for pickup but courier boy come and cheak product and demand like as new photo like shining and without any issue.then a lot of say thhat due to dirty and different color causes i submit return then he rudly answered like a company owner.is courier service is worst in india by this office staff.so plz suspend all this type of staff of shadowfx otherwise after some time shadowfx courier may be closed.
                                Shadowfax customer support has been notified about the posted complaint.
                                It's true exactly this happened with me he saw the torn dresses and refused to take it and I didn't got any refund daily I am calling meesho
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                                  Vinoda Chavan
                                  Aug 17, 2021
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                                  Address: Belgaum

                                  I had a return request from Ajio where they assigned a delivery guy from shadofax delivery service. When the delivery guy arrived he took another 2 products which were for exchange from that same package and when I asked about it, he said Ajio will send the exchange products after he receives it and then he never returned. Finally when the exchange products came from Ajio I realised the guy from shadowfax delivery was a fraud who took my 2 products and switched off his phone
                                  Here's his number - [protected]
                                  His name - Anthony karvalho
                                  Shadowfax customer support has been notified about the posted complaint.
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                                    L.V. Thalapathy Shyaam
                                    Aug 17, 2021
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                                    My friend has wrongly ordered this product so please cancel this order pleaseee
                                    Shadowfax customer support has been notified about the posted complaint.
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                                      Refo
                                      Aug 16, 2021
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                                      I am very disappointed. The delivery person is very bad. He harras me. I don't want to see that person. I don't know his name. But he know my name and my phone number. He message me in midnight. He called me some nicknames, oneday i ordered some things, I send my brother to picked up the courier. The next delivery the delivery man said please send your brother please you come. I want to talk you. He said. What is this. This is your company manners? Very shame on your delivery person. Don't sent that person again. I don't know his name. But his age is above 45. He delivery in meenambalpuram, madurai. Please take action for this. This may cause some police case. Mind it that delivery person. Kindly send response. I hope you will take action.
                                      Shadowfax customer support has been notified about the posted complaint.
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