Shadowfax Complaints & Reviews

Address: A1 202 Shree Parshwnagar society kondhwa BK pune 411048 Maharashtra

I have order 6 pouches costing Rs999, but I got some different product which hardly costs Rs60 in market. This is crucial and unbelievable. I want to return my order and please get me my money back.

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Pratibha Pokharna

Sep 4, 2021

Dear customers please do not order any products from this site. This site is totally fake. They show you something else and deliver you very cheap different product. They just want money from you. Hell this site and Hell Shadowfax!

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Address: Phase 1 industry area Chandigarh

I'm Parminder Singh from Mohali.my mobile no is [protected] .in this shadofox Delivery partner app .While i have Use this app then I don't know slot book during no order then I'm offline .Then Team leader block and terminate to my Id .when i have many messge to Team leader but not helpling and Say direct rude behviour my id is not active. So i hope u will solve this problem

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Website: Shadowfax

What the hell u r dng I ordered product in 12 of August excepted date was on 21 but wht the happed u can see in attached files today ur deliver person called pankaj ( I dnt knw he tld his original) from [protected] and he asked me to send the otp number that he has sent to me but I denied I asked him to give me the product first but rudely said if I dnt send the otp he will cancel the request i asked him to wait then I'll called meesho customer care but they informed not to disclose the otp so again i tried to call your Shadowfax delivery boy he was disconnecting my calls so I went to check the delivery track he cancelled my order what kind of customer service u r giving I want that product

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What the hell u r dng I ordered product in 12 of August excepted date was on 21 but wht the happed u can see in attached files today ur deliver person called pankaj ( I dnt knw he tld his original) from [protected] and he asked me to send the otp number that he has sent to me but I denied I asked him to give me the product first but rudely said if I dnt send the otp he will cancel the request i asked him to wait then I'll called meesho customer care but they informed not to disclose the otp so again i tried to call your Shadowfax delivery boy he was disconnecting my calls so I went to check the delivery track he cancelled my order what kind of customer service u r giving I want that product if not further action will be taken

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My return id- RT44805725 for product Carlton London- Chunky heels with ankle strap from Ajio was scheduled for today but due to some constraint I ain't able to make return because I was not present at the address.
But the delivery person with contact no.[protected] and personal contact no.- [protected] try to contact me, I provide him with the actual reason for not able to make return than he assure me and insist me to provide OTP I received with fake assurance that he will re-attempt pick-up by tomorrow. But he played a fowl game, than I received a message that the "quality checked failed" for the product.
This is not the right behaviour you show to your customers.

Oct 10, 2021

Complaint marked as Resolved

Shadowfax customer support has been notified about the posted complaint.

Verified Support

Sep 08, 2021

Shadowfax Customer Care's response Dear Poonam,

Greetings from Shadowfax!

We are glad that your shipment has been picked-up successfully. Thank you for reaching out to us.

Regards,
Team Shadowfax

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Delivery boy of your company didn't hand me the product and on status is it shown as delivered. I want my product. Its been 4 days I am trying to reach you. Contact me as soon as possible

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Website: Shadowfax, Shiprocker and boult

Actually my courrieer has been scheduled for pickup on 13 August 2021, it's not been picked up on that day and I was trying to reschedule the date.. no one from the shadowfax is reachable and even contacting the customer care to reschedule..every time they are saying their customer care executive will reach me for the support and it's not at all happening..this is very irritating and very bad service.

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Aug 31, 2021

Updated by Ramu Vangaviti Pick up is pending since 13 August 2021

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I have placed order on 10 aug it's delivery date have been crossed but till now they haven't delivered by shadow

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Address: 17 Mahendr roy Lane Kolkata 700046, 17 Mahendr roy Lane Kolkata 700046

I'm Dip.. from Kolkata.. im Shadowfax delivery boy.. i'hv completed 50 orders.. but till now i didn't get my payment.. ihv complaint through ap. But i didn't get any reply from company.. please help me sir/madam...

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My return pick up was scheduled on 28 Aug 2021. Delivery boy called and asked for OTP, saying he need to check how many articles are to be picked up. I shared the OTP with him. after that he said I am coming but didnot turned up. Moreover I received the message from ajio that I have requested to reschedule pick up as it was not ready with me. His mobile number was[protected]

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Address: 111/cs-52 prtap nagar sanganer jaipur

Meesho oder no is [protected]-1

shadowfax traking id is sf[protected]fpl

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My peter england t-shirt was supposed to be picked up. (Order No.- R[protected]TDN). It kept on getting rescheduled and no-one called fot pick up. Now I'm shown that it is cancelled after 3 successful atempts. But, they have never called. I issued complaint with help center. It shows that they'll call in 1 hour but, the call never came. No idea what kind of service is this.

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Address: House No 88, Gali no 10, Vill. Dhirpur, Near Nirankari Colony

I am supplier on Meesho, and a parcel from customer was coming to me via shadowfax, parcel was taken from customer on 3rd August, at 9 pm on 19th August I got a call from delivery boy and said today will not be able to deliver the packet since it is late night, then he updated the tracking status to Delivered.
Today is 27th August and till now I have not received my parcel, delivery boy has not cheated with me.

I want my all costing of that parcel, If I don't get any reply in 2 days then I will file case against shadowfox in court.
.
Sandeep kumar
[protected]
.
Tracking No. R[protected]FPL

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Aug 30, 2021

Shadowfax Customer Care's response Dear Sandeep,

Greetings from Shadowfax!

Apologies for the inconvenience caused. We have noted your details and forwarded to the concerned team. We request your patience in this regard.

Regards,
Team Shadowfax

Aug 30, 2021

Updated by Sun8289Pooja I don't want to take my parcel anymore, I want full amount of that parcel now

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Address: Kolkata

FOR URGENT HELP: Delivery Boy repeatedly not delivering the package with tracking id SF[protected]FPL and wrongly posting the delivery status as cancelled !! This has happened twice on Aug 24 and again on Aug 26 despite reporting the matter of Aug 24. No action has been taken against the Delivery boy and this encourages the Delivery boys to boldly harass customers. Absence of in-person contacts also promotes such harassment. Delivery boy has the number[protected] PIN 8960

Please can you check immediately, take actions, and help to deliver the package safely and with quality.

Oct 3, 2021

Complaint marked as Resolved

Shadowfax customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2021

Shadowfax Customer Care's response Dear Shri,

Greetings from Shadowfax!

Apologies for the inconvenience caused. We have noted your details and forwarded to the concerned team. We request your patience in this regard.

Regards,
Team Shadowfax

Verified Support

Sep 01, 2021

Shadowfax Customer Care's response Dear Shri,

Greetings from Shadowfax!

As per the update received from our team, your complaint has been resolved. Do let us know if we can help you in any other way.

Regards,
Team Shadowfax

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Address: no.34 kadapa road lakshmi puram chennai -99

Dear sir we have order the tablet .but today i have received the courier but in side i side photo frame only . i want return the items pls help me urgent i have the pay money also in delivery boy my mobill no [protected]

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Dear Sir/Madam My Shipment No. is SF[protected]FPL and SF[protected]FPL. I have order by Messho app and i have canceled the order so i have request you to do not deliver these two orders. My registered number for these orders [protected]

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This is the first time in my life that I, along with my mother, have been dumped by Shadowfax.

Beware of them! They aren't into legit business. They support fake companies that send orders anonymously, especially by cash on delivery.

It was my mother who had taken their order in anticipation of me ordering something online.

She even tried calling me before picking up an order from the delivery...

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Address: House No. 88, Gali No. 10, Village Dhirpur

Tracking number R[protected]FPL

Status:- delivered

But its not delivered to me..

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Sun8289Pooja

Aug 27, 2021

I have not get any solutions from shadowfax

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The order id SF[protected]FPL that product are not delivered to me but the status are shown delivered and and also nobody contact me

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Very disappointed by shadowfax. I have ordered a product through Meesho and the delivery was assigned to Shadowfax. The payment was already done through online method. It's been 10 days I haven't received the product but shadowfax is showing status as delivered. I have also raised complaint on Meesho and on shadowfax support but still no response.
It's high time now it is a case of FRAUD.. how can you take money from us and not delivered the product.
Kindly deliver the product or return the amount else I will take strict action against you.

Order no. - SF[protected]FPL

Shadowfax Complaints & Reviews

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Shadowfax reviews & complaints page 54

Got different fake product

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Terminated id without infrom

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Rude Delivery Boy cancelled my order without informing very rudely

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Delivery Boy cancelled my order without informing very rudely

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Chunky heels from ajio

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Shown delivered but not

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Pick up is pending since August 13 2021

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Delay of delivery

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Payment related

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Pickup not done and wrong status updated

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Not pick up

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Cancelled the pick up with wrong status

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Delivered person not return my packer and status show its deliver

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Delivery Boy repeatedly not delivering package with tracking id SF148515416443FPL and wrongly posting status as cancelled

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Fake item received

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Canceled Order

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Fake order delivered at my place by shadowfax team

Delivered person not return my packer and status show its delivered

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Product are not delivered to me but shown delivered

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Product not delivered but showing status as delivered

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