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Shadowfax Complaints & Reviews

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Updated: Jun 3, 2026
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Shadowfax reviews & complaints page 58

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R
Ramesh9100
Aug 4, 2021
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Hey,

I do get message from Shadowfax that Your order is going to delivered today but I never ordered it. Don't know why?

Thanks
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    K
    KP Kurian
    Aug 3, 2021
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    Return Id by ajio - RT40763570
    I had returned a product from ajio and was confirmed that a person from shadow fax would pick it up.
    I get message everyday but the concerned person has not been coming to pick it up. I just get a missed call from him and then a message saying "could not attempt".

    Yesterday when I received the call I was told he would come to pick up but again got the message "pick up failed".

    Please get my product picked.
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      Nirar Punj
      Aug 3, 2021
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      I recieved a text in the morning that your order is going to be dilevered today and it is out for delivery at COD and I haven't ordered anything
      Luckily I was not duped by these guys and sent away the courier back without paying anything

      Please beware of these scams
      Shadowfax customer support has been notified about the posted complaint.
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        Tanya Baweja
        Aug 3, 2021
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        I receive fail attempt pickup calls but nobody calls for pickup.
        This is unprofessional
        Shadowfax customer support has been notified about the posted complaint.
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          Krupali Chitroda
          Aug 2, 2021
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          How is return is qc failed? when nobody came to pick it up? help me!! i want to return to ajio and get full refund!!!
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            R
            Renuka Nagar
            Aug 2, 2021
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            Address: 3520, Pkt-2, sec-3

            I hve not ordered anything but something came on my address & they took money also
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              S
              Syirf
              Aug 2, 2021
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              Receiving calls daily from Shadowfax for a COD order which I didn't even order. It's agreeable that they only deliver what is been sent by the seller. But a same order which I declined already saying it wasn't mine ?? They should send it back to the sender or do anything with the product, but not disturb me daily for something which isn't mine . Moreover, they do not have a phone number, neither are they replying back to my emails. So frustrated of seeing them calling in my busy schedules.
              Shadowfax customer support has been notified about the posted complaint.
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                C
                Chandraleena Ahmed
                Jul 31, 2021
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                Website: Ajio

                I had scheduled a return pickup of three items of order ID #FL[protected]. The delivery agent picked up three items and marked the items returned for two items only. As a result I got refund for two items and the third one is pending.
                Please contact the delivery agent as he has stolen the third item. https://tracker.shadowfax.in/#/track/3F7EDCEBA55857797F[protected]B9D71/Rev/ for Details and Acknowledgement Slip - Shadowfax.
                This is the reference link.
                Shadowfax customer support has been notified about the posted complaint.
                Jul 31, 2021
                Updated by Chandraleena Ahmed
                Please contact me as soon as possible. I want my refund for the third item. The delivery agent marked refund for only two items instead of three.
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                  Behera umesh
                  Jul 31, 2021
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                  Address: Bargarh

                  Your delivery boy asking OTP with out deliver the persal
                  Shadowfax customer support has been notified about the posted complaint.
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                    D
                    Devansh1234
                    Jul 30, 2021
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                    Address: C-162, Pushpanjali enclave Pitampura New Delhi

                    We didn't order anything but we received an unknown parcel and they have taken money.

                    SF[protected]FPL
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                      D
                      Devansh1234
                      Jul 30, 2021
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                      Address: C-162, Pushpanjali enclave, Pitampura,New Delhi Pitampura

                      We didn't order anything but we received an unknown parcel and they have taken money.
                      Shadowfax customer support has been notified about the posted complaint.
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                        Shalu Rajpoot
                        Jul 30, 2021
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                        Address: supertech ecovillage 1

                        Hi team,

                        I have not received my package. The shipment delivery date is 26 july and no its 30th july. Still m waiting for my package. I have contacted shadowfax mulitple time but not received any information. Why the people is not able to deliver my shipment. What is the issue with this???this is pathetic service i got shadowfax. give me my order otherwise process my refund
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                          Rekss
                          Jul 29, 2021
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                          My order is delayed from 5days. For the order I have postponed all my works and waiting for the order. But these people are least interested in delivering the order. Not receiving the call and messages. And it's showing cancelled.
                          Shadowfax customer support has been notified about the posted complaint.
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                            C
                            Chetna patidar
                            Jul 28, 2021
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                            Hello today was my pickup date and when the delivery man came he told me there are some quality issues but there’s not . He has no knowledge about the product, he’s creating an issue unnecessarily.I have given him the exact product then also he’s denying to take and when I called him I explained him, he just hanged up my call on my face even i called him twice so what should i do now?
                            Shadowfax customer support has been notified about the posted complaint.
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                              Chetna patidar
                              Jul 28, 2021
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                              Hello today was my pickup date and when the delivery man came he told me there are some quality issues but there’s not . He has no knowledge of the product and creating this issue unnecessarily.I have given him the exact product then also he’s denying to take and when I called him I explained him, he just hanged up my call on my face even i called him twice so what should i do no?
                              Shadowfax customer support has been notified about the posted complaint.
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                                Chetna patidar
                                Jul 28, 2021
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                                Hello today was my pickup date and when the delivery man came he told me there are some quality issues but there’s not .He does not have the knowledge of product and he’s unnecessarily creating an issue .I have given him the exact product then also he’s denying to take and when I called him I explained him, he just hanged up my call on my face even i called him twice so what should i do now?
                                Shadowfax customer support has been notified about the posted complaint.
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                                  S
                                  Sangita magare
                                  Jul 28, 2021
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                                  First I ordered a kurti dress material but they gave me pink color dress material where as I want orange color dress material. In whatsapp the group name AAPKI DUKAN gave me dress material for ₹500 the order delivery man came from shadowfax and gave me the pink color dress material, so I returned the pink color dress material and told the whatsapp man to return it and give the orange one but the delivery boy came and took the pink color dress material and I wait for 2 weeks but the orange dress material not came.. And my ₹500 are still pending & they did not refunded me.
                                  Shadowfax customer support has been notified about the posted complaint.
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                                    Reetu 09
                                    Jul 27, 2021
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                                    Address: Hno 1150/21 prem nagar rohtak haryana

                                    Wrong product deliver
                                    Shadowfax customer support has been notified about the posted complaint.
                                    A big problem of shadowfax is no customer complaint no provided and not eesolved anyone complain ..its a fraud company..they didnt help people
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                                      S
                                      shubham333
                                      Jul 27, 2021
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                                      Hello sir/mam I'm creat a return paytm soundbox but your company not provide me any tracking ID and confirmation sms on my mobile number so please provide me a tracking ID on my mobile number .

                                      my mobile number is [protected]
                                      Name :- shubham bharti
                                      Add :- allahabad trivenipuram
                                      email:- [protected]@gmail.com
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                                        Aisha Sk
                                        Jul 25, 2021
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                                        Hi I placed an order 3products from limeroad I received only two items I paid full amount of 3 products but I didn't received another one plz check nd solve as soon as possible oreder num [protected]
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