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shadowfax.in
1.8
Updated: Oct 26, 2025
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Shadowfax reviews & complaints page 58

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V
Vigneshwari Kathir
Jul 20, 2021
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Ordered a saree before 20days but not delivered yet.. already spoken to 3 customer care agents they assured that I will receive today but days are passing I dint receive that
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    Avantika Sarkar
    Jul 18, 2021
    Aug 21, 2023
    This thread was updated on Aug 21, 2023
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    Address: borosehana road near bibhutibhushan halt

    My order was in COD mode but later when I track my order shadowfax has used to show the pay it online.
    Then I paid it by using my phonepay but later it disappeared and my money has debited from my account, and nothing has updated
    So does the delivery boy will charge me by COD
    +1 photos
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    Hello bro...kya aapka payment ho gya tha double payment to ni krna pda
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    Did delivery partner charge you for the order again?
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    I paid payment in online mode but parsal is not delivered.
    Parsal was cancelled

    I paid my order money by online method - Comment #4120004 - Image #0
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      M
      Maila Shilpa
      Jul 17, 2021
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      Hi...

      We have received an Order ( [protected]_1) from T Trishnaa which is not booked or order by us...

      Destination code : HYD_Malakp

      Return code : 39500, 93786

      Request you to take the product back and return the money Rs 700.

      Thanks,
      [protected]
      +1 photos
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        P
        Priya15119981
        Jul 17, 2021
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        Order ID
        SF[protected]FPL

        This order was shipped on 6th July and it was rescheduled on 16th July .customer has rescheduled it due to some reason.They lost the courier person number and they did not get any call on 16th July.. I immediately need the courier delivery person number for this order id.
        Send me the courier person number to [protected]
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          J
          Jaseera Rashad
          Jul 16, 2021
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          Address: A and s

          Two items were returned within a week. One from a hopscotch and one from ajio. The call came in the morning three days ago. He said he would come to pick it up that day but did not come.Then the message was sent as follows.We tried reaching you today for pickup of Faux Fur Chunk.. from AJIO. You may reach us at[protected] PIN 9529 - Shadowfax. The message was the same today.But I did not get a call today. So solve my problem
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            B
            barbiejoo45
            Jul 14, 2021
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            Address: Shadowfax,vizag
            Website: www.shadowfax.in

            My track num is r[protected]fpl..The delivery man refused to come home and pick up the order and cancelled the order with my concern himself..I have again made a pick up order the next day and the same delivery man cancelled it stating quality check .He didn't even come to my home and collected the order..He did this for 2 days and while calling he was every rude.I have complained it in shadowfax but they were not responding..Please look in to it.
            Shadowfax customer support has been notified about the posted complaint.
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              C
              Caleb Jones Shibu
              Jul 14, 2021
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              Address: poojapura, Trivandrum, 695012

              Hi,

              Order no: R[protected]AJI

              I placed a return order on the 8th of July. Till now, my item hasn't been picked up. No agent has contacted me so far. Please, I need to return this item to Ajio.
              Shadowfax customer support has been notified about the posted complaint.
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              Thank you! Shadowfax did call me up and they picked up my order. The issue seems to be resolved.
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                S
                sirijasthi
                Jul 14, 2021
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                Address: Gudiwada, Andhra Pradesh
                Website: www.shadowfax.in

                Date of Incident : 14/07/2021
                Client Number : [protected]
                Description : Delivery Executive denied to come and pick up the order from 3rd floor of Apartment in Gudivada. He disrespected me and spoke in the local language (as ve in telugu)& threatened me that he will go away if I dont come down .

                Resolution : I need the same delivery partner with his manager to come and say sorry or else he is to be charged with necessary action for disrespecting me as per Indian Constitution
                Shadowfax customer support has been notified about the posted complaint.
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                  S
                  sai kondepati
                  Jul 13, 2021
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                  Address: Rajahmundry

                  I ordered UCB slides in a jio the shadowfax agent will deliveried the product.I have return the product .the shadowfax agent will take it back item successfully.I doesn’t get any pickup message or any refund amount for that product
                  Please send my money back
                  The return ID:-RT39595194
                  +1 photos
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                    T
                    Taumin
                    Jul 12, 2021
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                    Address: Kanakpur part 2, silchar, Kanakpur

                    Recently i have ordered the product from Meesho. My order pin 9246 is not yet been delivered . But i received a message... and currier man doesn't recieved my call, [protected]
                    Please give my product as soon as possible
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                      J
                      Jitender978
                      Jul 12, 2021
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                      I would like to draw your kind attention that the order in subject line is not delivered to me. But the status is showing delivered.
                      I got a message in early morning on 9th July 9:20 AM with PIN and OTP that that my product will be delivered today.
                      But through the whole day I did not get any call from delivery agent.
                      and in the night approx 8:30 PM I receive message on my mobile number that the product was delivered to me but I did not get any product even in my house in my family and I have talked to my neighbours and they did not receive.

                      Order :-SF[protected]FPL

                      Followed up multiple times through emails, call but no response.
                      Shadowfax customer support has been notified about the posted complaint.
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                        Jitender978
                        Jul 12, 2021
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                        I would like to draw your kind attention that the order in subject line is not delivered to me. But the status is showing delivered.
                        I got a message in early morning on 9th July 9:20 AM with PIN and OTP that that my product will be delivered today.
                        But through the whole day I did not get any call from delivery agent.
                        and in the night approx 8:30 PM I receive message on my mobile number that the product was delivered to me but I did not get any product even in my house in my family and I have talked to my neighbours and they did not receive.

                        Order :-SF[protected]FPL

                        Followed up multiples through emails call but no one respond.
                        Shadowfax customer support has been notified about the posted complaint.
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                          R
                          Ravilla Nikitha
                          Jul 11, 2021
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                          Address: No:5/63,Gkm colony,voc street,jawahar nagar,chennai :600082

                          Recently i have ordered the product from Meesho. My order number [protected] is not yet been delivered . But i received a message that my order has been delivered from shadowfax. Please check and send me the order. I have paid through prepaid. Please send me the order. Kindly help me
                          +1 photos
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                            N
                            Nammu22
                            Jul 11, 2021
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                            Mera product return krne ke baad bhi abhi tk mere paise wapas nhi kiye gye aur call kr ke paise ke bare me puchhne pr batmizi se bat krte h
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                              S
                              Sadhana808
                              Jul 9, 2021
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                              My order no:[protected], Delivery boy not give product to the customer, but he shows it's delivered...I will give complaint on shadow fax...bcaz i lossed my amount
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                                P
                                Pavan Manju
                                Jul 9, 2021
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                                Address: 3main nri layout kalkere main road 560016

                                Your delivery person cheated me he should give me 300 rs please help he called me with this number [protected]
                                +1 videos
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                                Jul 09, 2021
                                Updated by Pavan Manju                                 Your delivery person cheated me he should give me 300 rs please help he went of he called me this number [protected]
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                                  A
                                  Akkuviji
                                  Jul 8, 2021
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                                  I have not yet received the product ordered by the Misho app. I realized that you are its courier service and I am going to complain about it. You have also charged me money online
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                                  I received a message saying that I bought cash online and the product was delivered, but I did not get the product and the cash went away.

                                  Didn't received products - Comment #3857064 - Image #0
                                  Didn't received products - Comment #3857064 - Image #1
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                                    N
                                    Neelam Sarfare
                                    Jul 8, 2021
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                                    Address: Building 2(A-3), Unit 415, Millennium Business Park, Mahape, Navi Mumbai -400710, Maharashtra, India.

                                    Dear Team,

                                    This is Neelam Sarfare ordered for Women Western Dress in XXL size but got in S size please replace the product asap.
                                    Shadowfax customer support has been notified about the posted complaint.
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                                      _
                                      _sherdiiil_
                                      Jul 7, 2021
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                                      Resolved

                                      Address: Una himachal pradesh

                                      I am a resident of himachal pradesh- una. In the recent days i had many parcels coming, also many for return and exchange. I have been doing this stuff from myntra and nykka fashion. Nykka fashion couriers are delivered by ‘Shadowfax’ in my area. My one parcel of myntra which was to be returned and picked by another courier service reports not to find the parcel in my security guard room. And few days back nykka parcel for return were picked by shadowfax. And it seems there might have been some mistake by the courier boy that he along with nykka fashion parcel had picked my missing myntra parcel also. I am Attaching the images of order details including awb no. Of nykka fashion products whose return was picked by Shadowfax.
                                      Please contact me asap.
                                      +2 photos
                                      Jul 8, 2021
                                      Complaint marked as Resolved 
                                      Shadowfax customer support has been notified about the posted complaint.
                                      Jul 08, 2021
                                      Updated by _sherdiiil_                                       Issue resolved.
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                                        V
                                        Venkata Kamaraju Madepalli
                                        Jul 6, 2021
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                                        Status showing Not picked even item submitted to pickup agent, and got a message like pickup is QC failed.
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