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Shadowfax Complaints & Reviews

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Updated: Jan 24, 2026
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Shadowfax reviews & complaints page 58

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S
Syirf
Aug 2, 2021
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Receiving calls daily from Shadowfax for a COD order which I didn't even order. It's agreeable that they only deliver what is been sent by the seller. But a same order which I declined already saying it wasn't mine ?? They should send it back to the sender or do anything with the product, but not disturb me daily for something which isn't mine . Moreover, they do not have a phone number, neither are they replying back to my emails. So frustrated of seeing them calling in my busy schedules.
Shadowfax customer support has been notified about the posted complaint.
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    C
    Chandraleena Ahmed
    Jul 31, 2021
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    Website: Ajio

    I had scheduled a return pickup of three items of order ID #FL[protected]. The delivery agent picked up three items and marked the items returned for two items only. As a result I got refund for two items and the third one is pending.
    Please contact the delivery agent as he has stolen the third item. https://tracker.shadowfax.in/#/track/3F7EDCEBA55857797F[protected]B9D71/Rev/ for Details and Acknowledgement Slip - Shadowfax.
    This is the reference link.
    Shadowfax customer support has been notified about the posted complaint.
    Jul 31, 2021
    Updated by Chandraleena Ahmed
    Please contact me as soon as possible. I want my refund for the third item. The delivery agent marked refund for only two items instead of three.
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      Behera umesh
      Jul 31, 2021
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      Address: Bargarh

      Your delivery boy asking OTP with out deliver the persal
      Shadowfax customer support has been notified about the posted complaint.
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        D
        Devansh1234
        Jul 30, 2021
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        Address: C-162, Pushpanjali enclave Pitampura New Delhi

        We didn't order anything but we received an unknown parcel and they have taken money.

        SF[protected]FPL
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          Devansh1234
          Jul 30, 2021
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          Address: C-162, Pushpanjali enclave, Pitampura,New Delhi Pitampura

          We didn't order anything but we received an unknown parcel and they have taken money.
          Shadowfax customer support has been notified about the posted complaint.
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            S
            Shalu Rajpoot
            Jul 30, 2021
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            Address: supertech ecovillage 1

            Hi team,

            I have not received my package. The shipment delivery date is 26 july and no its 30th july. Still m waiting for my package. I have contacted shadowfax mulitple time but not received any information. Why the people is not able to deliver my shipment. What is the issue with this???this is pathetic service i got shadowfax. give me my order otherwise process my refund
            Shadowfax customer support has been notified about the posted complaint.
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              Rekss
              Jul 29, 2021
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              My order is delayed from 5days. For the order I have postponed all my works and waiting for the order. But these people are least interested in delivering the order. Not receiving the call and messages. And it's showing cancelled.
              Shadowfax customer support has been notified about the posted complaint.
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                C
                Chetna patidar
                Jul 28, 2021
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                Hello today was my pickup date and when the delivery man came he told me there are some quality issues but there’s not . He has no knowledge about the product, he’s creating an issue unnecessarily.I have given him the exact product then also he’s denying to take and when I called him I explained him, he just hanged up my call on my face even i called him twice so what should i do now?
                Shadowfax customer support has been notified about the posted complaint.
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                  Chetna patidar
                  Jul 28, 2021
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                  Hello today was my pickup date and when the delivery man came he told me there are some quality issues but there’s not . He has no knowledge of the product and creating this issue unnecessarily.I have given him the exact product then also he’s denying to take and when I called him I explained him, he just hanged up my call on my face even i called him twice so what should i do no?
                  Shadowfax customer support has been notified about the posted complaint.
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                    Chetna patidar
                    Jul 28, 2021
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                    Hello today was my pickup date and when the delivery man came he told me there are some quality issues but there’s not .He does not have the knowledge of product and he’s unnecessarily creating an issue .I have given him the exact product then also he’s denying to take and when I called him I explained him, he just hanged up my call on my face even i called him twice so what should i do now?
                    Shadowfax customer support has been notified about the posted complaint.
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                      S
                      Sangita magare
                      Jul 28, 2021
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                      First I ordered a kurti dress material but they gave me pink color dress material where as I want orange color dress material. In whatsapp the group name AAPKI DUKAN gave me dress material for ₹500 the order delivery man came from shadowfax and gave me the pink color dress material, so I returned the pink color dress material and told the whatsapp man to return it and give the orange one but the delivery boy came and took the pink color dress material and I wait for 2 weeks but the orange dress material not came.. And my ₹500 are still pending & they did not refunded me.
                      Shadowfax customer support has been notified about the posted complaint.
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                        Reetu 09
                        Jul 27, 2021
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                        Address: Hno 1150/21 prem nagar rohtak haryana

                        Wrong product deliver
                        Shadowfax customer support has been notified about the posted complaint.
                        A big problem of shadowfax is no customer complaint no provided and not eesolved anyone complain ..its a fraud company..they didnt help people
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                          shubham333
                          Jul 27, 2021
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                          Hello sir/mam I'm creat a return paytm soundbox but your company not provide me any tracking ID and confirmation sms on my mobile number so please provide me a tracking ID on my mobile number .

                          my mobile number is [protected]
                          Name :- shubham bharti
                          Add :- allahabad trivenipuram
                          email:- [protected]@gmail.com
                          Shadowfax customer support has been notified about the posted complaint.
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                            Aisha Sk
                            Jul 25, 2021
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                            Hi I placed an order 3products from limeroad I received only two items I paid full amount of 3 products but I didn't received another one plz check nd solve as soon as possible oreder num [protected]
                            Shadowfax customer support has been notified about the posted complaint.
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                              pramod bojja prasad
                              from Bengaluru, Karnataka
                              Jul 25, 2021
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                              Shadowfax is a delivery partner for Ajio.
                              We have raised return pick up for several times. The deliver person does not come to us place but calls up and ask for OPT stating he will pick up the product in 5 mins but he does not pick up. He updates the ticket as closed without picking the product.
                              Today he called but I could not answer however immediately I called in 2 mins. He answers rudely and says why you didn’t pick now I cannot come.
                              Refused to come and pick the product. I have the recording of the call.
                              Can someone take action on thr irresponsible people. I
                              Shadowfax customer support has been notified about the posted complaint.
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                                Address: Mumbai

                                This courier company is running a pan-India scam of fake orders.

                                1. First you will receive an SMS saying your order from will be delivered today. There will be a link to track the shipment.

                                2. This link will not work and you can't track it on www.shadowfax.in website with any AWB number or anything given in the SMS.

                                3. Within one hour you will get a phone call asking for directions to your home...
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                                Anup Konwar
                                Jul 24, 2021
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                                Fraud

                                Website: Xiaomi.com

                                I ordered the product from xiaomi.com and I can't receive my product...I ordered on 7 th July and now it's 24 th July And The Shadow Fax Service Making excuse and extending date but can't deliver the product...
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                                Anup Konwar
                                Jul 24, 2021
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                                Address: Arbis & Associates, Gankpara road near mountain shadow,Ghuwahati Assam 781017

                                I ordered from xiaomi.com and they give the product to shadow fax company and now they making excuses for the delivery date extending and they can't deliver the product on their given date and asking for more days but I can't receive...I ordered my phone on 7th July and now it's 24th July but I can't receive my product
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                                  D
                                  dhanabati hijam
                                  Jul 24, 2021
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                                  Traking id ; SF[protected]FPL is not cancelled. Please delivered my product after lockdown. No problem with me.
                                  Shadowfax customer support has been notified about the posted complaint.
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                                    M
                                    Mithuna
                                    Jul 23, 2021
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                                    Address: Shadowfax kannur

                                    I have ordered products from clovia app (order number 9022273 and 9022315). The item reached in my destination city on 13th july. But still not delivered. I want my item immediately. Please take action necessarily.
                                    Shadowfax customer support has been notified about the posted complaint.
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