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Shadowfax Complaints & Reviews

1.8
Updated: Jun 3, 2026
Complaints 1482
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444
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Shadowfax reviews & complaints page 60

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J
Jitender978
Jul 12, 2021
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I would like to draw your kind attention that the order in subject line is not delivered to me. But the status is showing delivered.
I got a message in early morning on 9th July 9:20 AM with PIN and OTP that that my product will be delivered today.
But through the whole day I did not get any call from delivery agent.
and in the night approx 8:30 PM I receive message on my mobile number that the product was delivered to me but I did not get any product even in my house in my family and I have talked to my neighbours and they did not receive.

Order :-SF[protected]FPL

Followed up multiple times through emails, call but no response.
Shadowfax customer support has been notified about the posted complaint.
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    Jitender978
    Jul 12, 2021
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    I would like to draw your kind attention that the order in subject line is not delivered to me. But the status is showing delivered.
    I got a message in early morning on 9th July 9:20 AM with PIN and OTP that that my product will be delivered today.
    But through the whole day I did not get any call from delivery agent.
    and in the night approx 8:30 PM I receive message on my mobile number that the product was delivered to me but I did not get any product even in my house in my family and I have talked to my neighbours and they did not receive.

    Order :-SF[protected]FPL

    Followed up multiples through emails call but no one respond.
    Shadowfax customer support has been notified about the posted complaint.
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      Ravilla Nikitha
      Jul 11, 2021
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      Address: No:5/63,Gkm colony,voc street,jawahar nagar,chennai :600082

      Recently i have ordered the product from Meesho. My order number [protected] is not yet been delivered . But i received a message that my order has been delivered from shadowfax. Please check and send me the order. I have paid through prepaid. Please send me the order. Kindly help me
      Shadowfax customer support has been notified about the posted complaint.
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        N
        Nammu22
        Jul 11, 2021
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        Mera product return krne ke baad bhi abhi tk mere paise wapas nhi kiye gye aur call kr ke paise ke bare me puchhne pr batmizi se bat krte h
        Shadowfax customer support has been notified about the posted complaint.
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          S
          Sadhana808
          Jul 9, 2021
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          My order no:[protected], Delivery boy not give product to the customer, but he shows it's delivered...I will give complaint on shadow fax...bcaz i lossed my amount
          Shadowfax customer support has been notified about the posted complaint.
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            Pavan Manju
            Jul 9, 2021
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            Address: 3main nri layout kalkere main road 560016

            Your delivery person cheated me he should give me 300 rs please help he called me with this number [protected]
            +1 videos
            Shadowfax customer support has been notified about the posted complaint.
            Jul 09, 2021
            Updated by Pavan Manju
            Your delivery person cheated me he should give me 300 rs please help he went of he called me this number [protected]
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              Akkuviji
              Jul 8, 2021
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              I have not yet received the product ordered by the Misho app. I realized that you are its courier service and I am going to complain about it. You have also charged me money online
              Shadowfax customer support has been notified about the posted complaint.
              I received a message saying that I bought cash online and the product was delivered, but I did not get the product and the cash went away.
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                N
                Neelam Sarfare
                Jul 8, 2021
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                Address: Building 2(A-3), Unit 415, Millennium Business Park, Mahape, Navi Mumbai -400710, Maharashtra, India.

                Dear Team,

                This is Neelam Sarfare ordered for Women Western Dress in XXL size but got in S size please replace the product asap.
                Shadowfax customer support has been notified about the posted complaint.
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                  _sherdiiil_
                  Jul 7, 2021
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                  Resolved

                  Address: Una himachal pradesh

                  I am a resident of himachal pradesh- una. In the recent days i had many parcels coming, also many for return and exchange. I have been doing this stuff from myntra and nykka fashion. Nykka fashion couriers are delivered by ‘Shadowfax’ in my area. My one parcel of myntra which was to be returned and picked by another courier service reports not to find the parcel in my security guard room. And few days back nykka parcel for return were picked by shadowfax. And it seems there might have been some mistake by the courier boy that he along with nykka fashion parcel had picked my missing myntra parcel also. I am Attaching the images of order details including awb no. Of nykka fashion products whose return was picked by Shadowfax.
                  Please contact me asap.
                  Jul 8, 2021
                  Complaint marked as Resolved 
                  Shadowfax customer support has been notified about the posted complaint.
                  Jul 08, 2021
                  Updated by _sherdiiil_
                  Issue resolved.
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                    V
                    Venkata Kamaraju Madepalli
                    Jul 6, 2021
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                    Status showing Not picked even item submitted to pickup agent, and got a message like pickup is QC failed.
                    Shadowfax customer support has been notified about the posted complaint.
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                      Venkata Kamaraju Madepalli
                      Jul 6, 2021
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                      Showing status NOT picked even submitted the item to pickup agent.
                      Shadowfax customer support has been notified about the posted complaint.
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                        ayush nakashe
                        Jul 5, 2021
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                        Shadowfax is a total fraud company. They do not treat their delivery partners well. I raised several complaints about underpayment on their app but no response. The team leader assigned does not pickup calls. I also didn't got any delivery kit they just told to deliver without kit by our own things.
                        Shadowfax customer support has been notified about the posted complaint.
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                          Aswin ck
                          Jul 5, 2021
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                          Address: Shadow Fax Pvt Ltd. https://maps.app.goo.gl/PkszvcfE8uLDawP87

                          Sir my order crocs RT38717240 i still not picked up
                          Shadowfax customer support has been notified about the posted complaint.
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                            Vasavi sekharmantri
                            Jul 5, 2021
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                            Address: Srikakulam

                            SF[protected]FPL this is the tracking I'd.Previously I ordered one top ..for three times it went out for delivery.Delivery boy called me and said he will deliver it in the evening ..he did this for 3 days and then returned the product and gave feedback that the customer is not available.I ordered one more dress and now also he is doing the same.(From srikakulam, Andhra Pradesh)
                            Shadowfax customer support has been notified about the posted complaint.
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                              J Jack Tough
                              Jul 4, 2021
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                              Address: City tower, dimapur Nagaland
                              Website: Shadowfax

                              I have ordered one T-Shirt from FB's marketplace n I have received wrong product, which I haven't ordered n now I want to return the product so what's the procedure of return policy..
                              Shadowfax customer support has been notified about the posted complaint.
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                                Veda Harish
                                Jul 4, 2021
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                                I had ordered a product and when the product arrived for delivery I was not available, so I informed the delivery person to give the product to security and I paid the amount through the link he sent.. but he has not delivered the product to the security.

                                I have the proof for paying. If required I will send that also.. please take this issue into consideration and refund my amount
                                Shadowfax customer support has been notified about the posted complaint.
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                                  leenamadaan93
                                  Jul 3, 2021
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                                  Address: SONIPAT

                                  I have order trough meeso site for customer i am seller my contact no is [protected]
                                  order no is:-#[protected]
                                  tracking id is:- sf[protected]fpl

                                  i paid the payment trough upi please confirm where customer caurier & refund my money i paid trough paytm upi
                                  Shadowfax customer support has been notified about the posted complaint.
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                                    Anirban Middya
                                    Jul 3, 2021
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                                    Sir I Have Changed The Pickup Date AS I Was Quite Busy that Day. The Delivery Boy Came And Not Given Package to My Mother She Insisted Still Not Given and Went Back And Cancelled My Product Return. Please Resolve It ASAP.
                                    Shadowfax customer support has been notified about the posted complaint.
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                                      bipin c
                                      Jul 1, 2021
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                                      Address: PERUMANAKANDATHIL, PUTHIYAVILLA

                                      I am handling Kayamkulam franchise of shadowfax upto April 1.I handover my hub inventory and all item to shadowfax on April 1 .They don't give back my deposite yet after three month time.they don't even reply for my email.My one lakh deposite is still with them.Don't take franchise.They are cheaters.
                                      Shadowfax customer support has been notified about the posted complaint.
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                                        somya negi
                                        Jun 30, 2021
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                                        To whom it refers,
                                        This is saraah. I had placed an order of a top on 19 June 2021 which had to be delivered by shadowfax . But as they were not able to contact me the order was cancelled.
                                        My email address is : [protected]@gmail.com
                                        The order no is SF[protected]FPL
                                        My contact number is [protected]
                                        Shadowfax customer support has been notified about the posted complaint.
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