Claimed

Shadowfax Complaints & Reviews

1.8
Updated: Nov 28, 2025
Complaints 1467
Resolved
438
Unresolved
1029
Contacts

File a complaint to Shadowfax

Having problems with Shadowfax?

File a complaint and get it resolved by Shadowfax customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Shadowfax reviews & complaints page 60

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Veda Harish
Jul 4, 2021
Report
Copy

I had ordered a product and when the product arrived for delivery I was not available, so I informed the delivery person to give the product to security and I paid the amount through the link he sent.. but he has not delivered the product to the security.

I have the proof for paying. If required I will send that also.. please take this issue into consideration and refund my amount
Shadowfax customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    L
    leenamadaan93
    Jul 3, 2021
    Report
    Copy

    Address: SONIPAT

    I have order trough meeso site for customer i am seller my contact no is [protected]
    order no is:-#[protected]
    tracking id is:- sf[protected]fpl

    i paid the payment trough upi please confirm where customer caurier & refund my money i paid trough paytm upi
    Shadowfax customer support has been notified about the posted complaint.
    Helpful
    2 other people found this review helpful
    2 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Anirban Middya
      Jul 3, 2021
      Report
      Copy

      Sir I Have Changed The Pickup Date AS I Was Quite Busy that Day. The Delivery Boy Came And Not Given Package to My Mother She Insisted Still Not Given and Went Back And Cancelled My Product Return. Please Resolve It ASAP.
      +2 photos
      Shadowfax customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        B
        bipin c
        Jul 1, 2021
        Report
        Copy

        Address: PERUMANAKANDATHIL, PUTHIYAVILLA

        I am handling Kayamkulam franchise of shadowfax upto April 1.I handover my hub inventory and all item to shadowfax on April 1 .They don't give back my deposite yet after three month time.they don't even reply for my email.My one lakh deposite is still with them.Don't take franchise.They are cheaters.
        Shadowfax customer support has been notified about the posted complaint.
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          somya negi
          Jun 30, 2021
          Report
          Copy

          To whom it refers,
          This is saraah. I had placed an order of a top on 19 June 2021 which had to be delivered by shadowfax . But as they were not able to contact me the order was cancelled.
          My email address is : [protected]@gmail.com
          The order no is SF[protected]FPL
          My contact number is [protected]
          Shadowfax customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            ravi kkk
            Jun 30, 2021
            Report
            Copy

            Address: H.no -180, Byrathi, Near water Tank,, Doddagubbi post

            I would like to return goods. can you plz help me out
            Shadowfax customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              Kd81288
              Jun 30, 2021
              Report
              Copy

              Address: Mumbai
              Website: Shadowfax

              This third rate person has refused pick up first time. Second time picked up and came back and threw parcel back without informing me . Should be complaining to police about such behaviour . He misbehaved and threw return dress back to me first time . HORRRIBLE. Indecent company and no phone number to contact!!!
              Shadowfax customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                T
                Tripathi R
                Jun 30, 2021
                Report
                Copy

                Address: Renuka. Teipathi.. Mahila samakhya Karnataka A black 4th cross Basweaswer nagar haveri district.581110r

                Hi I am ordered by Sanpdeal green kurta. But not good quality. So I am request return. On 15-6-21 . . Ur man come and pick up on 16-6-21.but till date my amount not rebounded. I don't save ur man number. Please help me
                Shadowfax customer support has been notified about the posted complaint.
                Please help my amount refund

                Products return - Comment #3852400 - Image #0
                Helpful
                1 other people found this review helpful
                1 found this helpful
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  Vibhu101
                  Jun 29, 2021
                  Report
                  Copy

                  Shadowfax worst logistics ever dealt with you should stop the company not picking orders at time not have manners of communication just worst company
                  Shadowfax customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Megha Vijayakumar
                    Jun 29, 2021
                    Report
                    Copy

                    I did payment by cash and Gpay for a single Item twice.
                    When will my money get refund?
                    Shadowfax customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      J
                      JAGADEESWARA RAO OP
                      Jun 29, 2021
                      Report
                      Copy

                      A parcel was delivered at my home in my absence. The courier guy charged 774/- from my brother. My brother paid amount through GPAY. I have call the person who delivery and taken amount from brother. He is not telling who asked him to deliver the parcel to my address. I had never ordered the product. Looks like, It's a scam. There's no customer care no of yours where I can contact. Order no SF[protected]FPL
                      Shadowfax customer support has been notified about the posted complaint.
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        Dr Agrawal
                        Jun 28, 2021
                        Report
                        Copy

                        I'm doing return pick up at meesho but this rascal sunit mishra or who ever he is calls me and asks address but he does not come for pick up
                        And than he put wrong messege that quality check is denied
                        So big rascal he is
                        I know name because I called back at the number he called me and I asked why you don't come and put wrong messege ?
                        He cut the phone
                        Shadowfax customer support has been notified about the posted complaint.
                        Remove such a rascal man who calls but do not come for return pick up nad put wrong messege
                        He did this 2 times
                        Later I have to call to meesho customer care for re intiate return pick up
                        So embarrassing this rascal is
                        He called me on 22.6.21
                        Than again on 28.6.21
                        But he did not come for pick up
                        Why such rascals do job ?
                        Search who is this rascal ..my address is shiv society, nandigram

                        They spoil company name
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Ravikant Rathor
                          Jun 28, 2021
                          Report
                          Copy

                          Address: Delhi

                          The company is TOTALLY FRAUD...NEVER EVER WORK FOR THEM...
                          Whether you are an Employee, Rider, or VENDOR.

                          The company never gives payments on time. Don't have any official office outside Bangalore.
                          We have pending payments of more than 2 lakh with them...and we are Delhi based...so can not go to their office frequently...and they not responding us since last 3 months.

                          If by any chance you will get connected to any of their employees, they said nothing in their hand...and they themselves start abusing about the company and top management.
                          Shadowfax customer support has been notified about the posted complaint.
                          Helpful
                          2 other people found this review helpful
                          2 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Muskan Anwar
                            Jun 27, 2021
                            Report
                            Copy

                            I received product 21june 3:44pm
                            And after half hour I put the return order few minutes your customers send me message I will call you after 1hour but not I have not received any call any not pickup my product
                            Tell me what can I do plz get returned my product
                            +1 photos
                            Shadowfax customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              sonu@121
                              Jun 27, 2021
                              Report
                              Copy

                              Sir, i m a delivery partner of shadowfax my name is sonu lal and my id is 980885 .i m from kolkata .i worked near about 14 or 15 days. i completed my 59 order but still my earnings is not showing and i did not get single money ...i lost near about 1000 rupees petrol plus my hardwork ...its not good sir i belong with poor family i thought that i earn from your company but here i only lost my money...
                              Shadowfax customer support has been notified about the posted complaint.
                              Helpful
                              12 other people found this review helpful
                              12 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                somya negi
                                Jun 27, 2021
                                Report
                                Copy

                                To whom it refers,
                                This is somya negi. I had placed an order of a top on 19 June 2021 which had to be delivered by shadowfax . But as they were not able to contact me the order was cancelled.
                                My email address is : [protected]@gmail.com
                                Phone no. Is: [protected] OR [protected]
                                Home address: H.no:106, II RM, MIG flat, GF, SEC-2, RAJENDRA NAGAR, SAHIBABAD, GHAZIABAD
                                please send me the deliverables as soon as possible. Or for more information you can contact me too.
                                The order no is SF[protected]FPL
                                Shadowfax customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  ssaru
                                  Jun 26, 2021
                                  Report
                                  Copy

                                  My order from Clovia (Order ID: 8774108, Booking date: June 13, 2021) was supposed to get delivered yesterday (June 25, 2021) since I got the message from Shadowfax saying "Out for delivery". Without even delivering the package, yesterday night the status was updated as "Delivered". No one from Shadowfax has contacted me till now.
                                  Shadowfax customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    shaloowalia
                                    Jun 26, 2021
                                    Report
                                    Copy

                                    A parcel was delivered at my home in my absence. The courier guy charged 899/- from my father. I had never ordered the product. It's a scam. There's no customer care no of yours where I can contact. Order no SF[protected]FPL

                                    I lodged complaint at your website but no back call. no customer care no. It's a shame how you are scamming lol.
                                    Shadowfax customer support has been notified about the posted complaint.
                                    Helpful
                                    3 other people found this review helpful
                                    3 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      sonu@121
                                      Jun 26, 2021
                                      Report
                                      Copy

                                      Address: 12,purba panchanna gram Kolkata-700100

                                      Sir, i m a delivery partner of shadowfax my name is sonu lal .i worked near about 14 or 15 days. i completed my 59 order but still my earnings is not showing and i did not get single money ...i lost near about 1000 rupees petrol plus my hardwork ...its not good sir i belong with poor family i thought that i earn from your company but here i only lost my money...
                                      Shadowfax customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        Annu251994
                                        Jun 24, 2021
                                        Report
                                        Copy

                                        I did payment by cash and Gpay for a single Item twice.
                                        Please refund my money as the delivery boy said it will refumd within 24 hours but still I'm not getting my money.
                                        ORDER NUMBER:
                                        R[protected]HO
                                        Shadowfax customer support has been notified about the posted complaint.
                                        Helpful
                                        1 other people found this review helpful
                                        1 found this helpful
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit