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Shadowfax Complaints & Reviews

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Updated: Nov 28, 2025
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Shadowfax reviews & complaints page 60

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K
Kd81288
Jun 30, 2021
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Address: Mumbai
Website: Shadowfax

This third rate person has refused pick up first time. Second time picked up and came back and threw parcel back without informing me . Should be complaining to police about such behaviour . He misbehaved and threw return dress back to me first time . HORRRIBLE. Indecent company and no phone number to contact!!!
Shadowfax customer support has been notified about the posted complaint.
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    Tripathi R
    Jun 30, 2021
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    Address: Renuka. Teipathi.. Mahila samakhya Karnataka A black 4th cross Basweaswer nagar haveri district.581110r

    Hi I am ordered by Sanpdeal green kurta. But not good quality. So I am request return. On 15-6-21 . . Ur man come and pick up on 16-6-21.but till date my amount not rebounded. I don't save ur man number. Please help me
    Shadowfax customer support has been notified about the posted complaint.
    Please help my amount refund

    Products return - Comment #3852400 - Image #0
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      Vibhu101
      Jun 29, 2021
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      Shadowfax worst logistics ever dealt with you should stop the company not picking orders at time not have manners of communication just worst company
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        Megha Vijayakumar
        Jun 29, 2021
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        I did payment by cash and Gpay for a single Item twice.
        When will my money get refund?
        Shadowfax customer support has been notified about the posted complaint.
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          J
          JAGADEESWARA RAO OP
          Jun 29, 2021
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          A parcel was delivered at my home in my absence. The courier guy charged 774/- from my brother. My brother paid amount through GPAY. I have call the person who delivery and taken amount from brother. He is not telling who asked him to deliver the parcel to my address. I had never ordered the product. Looks like, It's a scam. There's no customer care no of yours where I can contact. Order no SF[protected]FPL
          Shadowfax customer support has been notified about the posted complaint.
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            D
            Dr Agrawal
            Jun 28, 2021
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            I'm doing return pick up at meesho but this rascal sunit mishra or who ever he is calls me and asks address but he does not come for pick up
            And than he put wrong messege that quality check is denied
            So big rascal he is
            I know name because I called back at the number he called me and I asked why you don't come and put wrong messege ?
            He cut the phone
            Shadowfax customer support has been notified about the posted complaint.
            Remove such a rascal man who calls but do not come for return pick up nad put wrong messege
            He did this 2 times
            Later I have to call to meesho customer care for re intiate return pick up
            So embarrassing this rascal is
            He called me on 22.6.21
            Than again on 28.6.21
            But he did not come for pick up
            Why such rascals do job ?
            Search who is this rascal ..my address is shiv society, nandigram

            They spoil company name
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              R
              Ravikant Rathor
              Jun 28, 2021
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              Address: Delhi

              The company is TOTALLY FRAUD...NEVER EVER WORK FOR THEM...
              Whether you are an Employee, Rider, or VENDOR.

              The company never gives payments on time. Don't have any official office outside Bangalore.
              We have pending payments of more than 2 lakh with them...and we are Delhi based...so can not go to their office frequently...and they not responding us since last 3 months.

              If by any chance you will get connected to any of their employees, they said nothing in their hand...and they themselves start abusing about the company and top management.
              Shadowfax customer support has been notified about the posted complaint.
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                Muskan Anwar
                Jun 27, 2021
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                I received product 21june 3:44pm
                And after half hour I put the return order few minutes your customers send me message I will call you after 1hour but not I have not received any call any not pickup my product
                Tell me what can I do plz get returned my product
                +1 photos
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                  S
                  sonu@121
                  Jun 27, 2021
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                  Sir, i m a delivery partner of shadowfax my name is sonu lal and my id is 980885 .i m from kolkata .i worked near about 14 or 15 days. i completed my 59 order but still my earnings is not showing and i did not get single money ...i lost near about 1000 rupees petrol plus my hardwork ...its not good sir i belong with poor family i thought that i earn from your company but here i only lost my money...
                  Shadowfax customer support has been notified about the posted complaint.
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                    S
                    somya negi
                    Jun 27, 2021
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                    To whom it refers,
                    This is somya negi. I had placed an order of a top on 19 June 2021 which had to be delivered by shadowfax . But as they were not able to contact me the order was cancelled.
                    My email address is : [protected]@gmail.com
                    Phone no. Is: [protected] OR [protected]
                    Home address: H.no:106, II RM, MIG flat, GF, SEC-2, RAJENDRA NAGAR, SAHIBABAD, GHAZIABAD
                    please send me the deliverables as soon as possible. Or for more information you can contact me too.
                    The order no is SF[protected]FPL
                    Shadowfax customer support has been notified about the posted complaint.
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                      S
                      ssaru
                      Jun 26, 2021
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                      My order from Clovia (Order ID: 8774108, Booking date: June 13, 2021) was supposed to get delivered yesterday (June 25, 2021) since I got the message from Shadowfax saying "Out for delivery". Without even delivering the package, yesterday night the status was updated as "Delivered". No one from Shadowfax has contacted me till now.
                      Shadowfax customer support has been notified about the posted complaint.
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                        shaloowalia
                        Jun 26, 2021
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                        A parcel was delivered at my home in my absence. The courier guy charged 899/- from my father. I had never ordered the product. It's a scam. There's no customer care no of yours where I can contact. Order no SF[protected]FPL

                        I lodged complaint at your website but no back call. no customer care no. It's a shame how you are scamming lol.
                        Shadowfax customer support has been notified about the posted complaint.
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                          sonu@121
                          Jun 26, 2021
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                          Address: 12,purba panchanna gram Kolkata-700100

                          Sir, i m a delivery partner of shadowfax my name is sonu lal .i worked near about 14 or 15 days. i completed my 59 order but still my earnings is not showing and i did not get single money ...i lost near about 1000 rupees petrol plus my hardwork ...its not good sir i belong with poor family i thought that i earn from your company but here i only lost my money...
                          Shadowfax customer support has been notified about the posted complaint.
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                            Annu251994
                            Jun 24, 2021
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                            I did payment by cash and Gpay for a single Item twice.
                            Please refund my money as the delivery boy said it will refumd within 24 hours but still I'm not getting my money.
                            ORDER NUMBER:
                            R[protected]HO
                            Shadowfax customer support has been notified about the posted complaint.
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                              T Haripriya
                              Jun 24, 2021
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                              Address: Labour colony, vd puram, near SBI bank sitara center

                              I am T Haripriya, i ordered product from meesho app and the delivered date shown as[protected] but i could not recieved the product but your delivery partner update the status as delivered i already raise a complaint at help center about this issue from yesterday but till now i didnt get any response from your side i lost my patience please loot at into this issue and my product tracking id is: SF[protected]FPL please solve the issue as soon as possible
                              Shadowfax customer support has been notified about the posted complaint.
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                                janu54
                                Jun 24, 2021
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                                Sir/mam, my order for AWB NUMBER : SF[protected]FPL has to be delivered to me Before 25th of this Month . So, i request you to deliver my product as soon as possible as it is urgent
                                +1 photos
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                                  Adiaxom
                                  Jun 23, 2021
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                                  Address: GUWAHATI

                                  It is very surprise that i from last 7 days no one come and pick up the parcel though every day am getting message that today they will pick up the order.it was a wrost service i have ever seen. i must say that its wrost courier service provider.
                                  Order No : R[protected]FPL
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                                    Balaisha
                                    Jun 21, 2021
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                                    Hello,
                                    Today i received a parcel from unknown person and paid and got. But i told to deliver execute too but he not accepted that is not fair. I have not ordered why i want to pay and collect things. Kindly take action on it and please find the person who ordered this.
                                    Your order Stylish Printe.. from [protected] has been delivered by Shadowfax To Doorstep [protected], 6341#. Track: https://exp.shadowfax.in/N4RtWs
                                    Please take action ASAP.
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                                      Ravisshaw
                                      Jun 21, 2021
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                                      Address: jagatpur netaji pally near gopal bhavan

                                      It's been more than a month that I haven't recieved any money and your all support members are not helpful, inexperienced and unprofessional. Please help me with this situation.
                                      +2 photos
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                                        Kiran Kumarg
                                        Jun 21, 2021
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                                        Address: Bangalore

                                        SF[protected]FPL my product is not yet delivered iam waiting almost 3 week, but not yet delivered
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