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Shadowfax Complaints & Reviews

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Last updated Apr 20, 2024
Complaints 1404
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1st floor, Appek Building, 93/A, 4th B Cross Rd, 5th Block, Koramangala
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Karnataka
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560095

Shadowfax reviews & complaints page 61

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U
Umar shahahlvi
May 10, 2021
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I'm complaining about courier person (delivery boy)

Your company courier boy today he came to my home for delivering the product which i orderd but the behaviour of delivery boy not usless, rabbish, he mis behave with my family
i want to plz take necessary action against him
the product delivery at post of
USMAN KHAN
LUCKNOW AIRPORT
UTTAR PRADESH...
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P
Praju133
May 9, 2021
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Requesting for an return plz

Address:Shadow fax

I can't find any helpline number and I got one from Google but even that says it's switched off and I'm very frustrated . I've mailed u for the return of the parcel but there is no reply and I literally don't know how to contact u . And my simcard has been deactivated which gives a lot of issues now . Plz plz do the needful...
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Praju123
May 9, 2021
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Requesting for a return

Website:Shadowfax

I can't find any of your helpline no and if I call it using Google it says switched off I'm very frustrated . I'm requesting for the return of the product by I don't know how to contact u and I've mailed u regarding this but no reply and my son card has been deactivated plz plz do the needful...
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Address:No.15, 4Th CROSS, cauvery layout, jalahalli west, Shettyhalli

This delivery service is not organized, the person collected the pick has updated my return was cancelled and the merchant side also same has been updated, inbetween customer is facing issues, so pathetic at this time of covid situations.

Pathetic service...
+1 photos
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N
Nitish Bajpayee
from Delhi, Delhi
May 7, 2021
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R114462184FPL AWB no

Hi its been 10 days the product is lying in Bangalore.if you cant deliver it let me know i can come and collect.

Heights of carelessness..cant you just shut down such a service?...
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Address:Kolkata

So they deducted every time amount of inventory and says that it will add after some time bt never adds and not giving the proper payout on time and team leader and hr not responding the call when we r in trouble in field...
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A
Arubam Ranjita
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Delivery person fraud

Address:NA

Today I ordered food through magicpin app . Then it transferred to shadowfax for delivery . The item was pick up and I was on the road waiting for him. He was on the way . Then the delivery person submit delivered on app without delivering item to me. This is worst experience ever . I tried to call him but he switched off his number. This is your image. I will never ever recommend or suggest your service in future.
I am mentioning...
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Address:233, Laxmi enclave katargam surat

Shadow fax ka banda 20 din se picup lene nahi aaraha aur manager call nahi utha raha aur wo msg ka reply nahi de rahe aap ham se kamai kar rahe hai ha ham aap se
.. aapko pesa ham log dete hai agar picup karoge to pesa milega varna...kya milega...

Arjanly picup karaie ya fir company close kare dijiye bahot company hai sir

No. : SF[protected]FPL...
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P
piyushabharambe
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Not delivering

It's 1 month and my parcel is not delivered also it came in my city and without contacting they said that consumer is not receiving calls so we are rescheduling it worst experience...
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E
Evangilin
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On hold pickup item

My item not picked up by executive but it's showing 3 successful attempts and put on hold.its order by meshow please resolve this
AWB is
R[protected]FPL...
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R[protected]FPL this was my return pick up from damarapalli near guntur but the delivery agent calling from different locations and delaying pick up already complaint raised on meesho at once and shadow fox twice still the issue not resolved everytime they are holding and I have made this request 3rd time still the issue is same...
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D
divya6342
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Pickup of my ajio order

Your executives are WORST this is my first time experience where your executive is not contacting me for my product pickup since so many days and when i contacted him he is just delaying it below are the details of my pickup and the exe details...
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1
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Rto;Mismatched

Address:s-172 greater kailash 1 new delhi-110048

Dear Team

This is not a solution you can come up with, in my previous mails and telephonic conversations i have already mentioned that the parcel was received by my servant in my absence and the delivery guy Jaspal from shadowfax in fact misbehaved with my helper for not signing when at the doorstep my helper refused to accept the package but the field guy forced him to sign on the paper. Also to mention my Domestic helper...
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K
KetanDobariya
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Pickup issue

Pickup not done of following my 2 orders:
AWB: SF[protected]FPL
AWB: SF[protected]FPL

detail screenshot attached.

Kindly arrange pickup for the same as soon as possible...
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K
Kancharla Vijaykumar
from Kota, Rajasthan
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Delivery of my order

My tracking id is SF[protected]FPL my order came to vijayawada on April 11 th but know also I did not receive my order please give me my order...
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H
Hasan Poonawala
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Missing parcel

Order was sent to Nashik through shadowfax and there seems to be no update its as if the parcel is missing. There is no number to call also to get help. Bad service...
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The goods couriered with above reference was to be delivered . But to our surprise the same was not delivered, however on tracking it is noticed that some delivery boy by name Vikash has reportedly delivered the packet by making forge signature of receipent.
The fact is that this boy had not come in the society as apparent from gate log book but still showing as packet delivered .
date of incidence 11.04.21...
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Address:Jhumritelaiya

I ordered from meesho but the product was delivered and the delivery boy marked cancelled and after that he delivered also.but the status not changed from last 15 days.mu margin of 600 is still pending.delivery boy number [protected]
I have all the proofs.second thing order returned but refund not processed.
Your delivery boy always put wrong status which creates mess problem issues.he marked delivered cancelled whatever he...
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I have placed an order from Hopscotch and shipment was shipped to shadowfax. My order with tracking Id AWB No SF99134418HO is not yet delivered but showing as delivered on 3rd April. Can anyone deliver the product after 9:54 PM? and Not received any call and received SMS saying that 9:54PM in the night that your order has been delivered but in the meantime no call or no message and there was no customer care number from Hopscotch to call...
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Dears,
Still we did not receive our product so how can you show deliver successfully on dated 01 April 2021.

At the time of order placing we have entered incorrect mobile no ([protected]) by mistake, after receiving notification massage from your end we have provided correct contact no many time but we did not receive any call or massage ([protected]).

So please check where is gap and resolve this issue...
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