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Shadowfax Complaints & Reviews

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Updated: Oct 26, 2025
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Shadowfax reviews & complaints page 61

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A
Anukriti Dwivedi
Jun 14, 2021
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Rampuram, Shyam nagar delivery man, who delivers order for meesho to my house. He is really rude and untolerable. I don't know he has problem in waiting even for 2 minutes. Starts saying anything. Please change him.
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    shaanshines
    Jun 14, 2021
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    Address: feelkhana, hyderabad

    We at motilal jewellers got a return shipment yesterday, which was refused to deliver without a stamp, on the phone he showed a msg that stated it was a merchant shipment take stamp or signiture, for which we were ready to sign but the delivery person was adamant that we need stamp or else we will not issue the package. the paper on which he asked stamp was an untitled paper where only our details were printed no letterhead or any details of shadowfax, stamp is used on official papers and not on plain papers, the person even refused to give phone number of the local office. I need my shipment delivered and need and official apology from shadowfax.
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      M
      Monisha Dev
      from Bhubaneshwar, Odisha
      Jun 14, 2021
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      I have ordered mask set from meesho which needs to be delivered in rajendranagar UP but delivered in dishad garden. The product is not delivered, please look into this matter
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        A
        Jun 13, 2021
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        Address: Binnypet, Bengaluru 560023

        With reference to the above subject I have not received my products DAMENSCH innerwear 4 qty and status with order id SF[protected]GRS showing it has been delivered

        Abhishek
        [protected]
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          H
          Hanasyd
          Jun 11, 2021
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          My hopscotch parcel, delivered through shadowfax, was supposed to be delivered to me on 3rd n 4th june, but till todays date,
          I m very upset with this service o[censored]rs
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            G
            GANESH CHOWDHARY YELAMANCHILI
            from Eluru, Andhra Pradesh
            Jun 11, 2021
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            Address: Plot no 10 maruthinagar bodupal, Boduppal, Hanuman Temple

            I gave an order in body cupid on 31 may and it is showing delivered on 4th June in shadowfax but not delivered to me
            So many complaints raised but no response
            I am filing complaints in consumer forums today

            Respond immediately order id 58162 bodycupid product

            Regards
            Ganesh yelamanchili

            [protected]
            +3 photos
            Shadowfax customer support has been notified about the posted complaint.
            Jun 11, 2021
            Updated by GANESH CHOWDHARY YELAMANCHILI
            Product not delivered misused by delivery person and not delivered to me and no response from shadowfax since one week

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              S
              Snehakshi Dey
              Jun 10, 2021
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              I want to bring to your attention that your courier service is so pathetic that I can't express, it's the worst courier service I have received in my entire life, I was about to receive one of the product from flipkart unfortunately it was not done after 10 days asp well, when I cancelled the order they are not returning the item to seller as well, I need to get the refund right or you people stole the item as mentioned by and review given by many people that shadowfax steal people's delivery items as well, I guess you people stole the same, I will make sure I will post this on social media and I have a lot of followers. Pathetic service on the top of that customer service is pathetic, management is worse, you might be worst. The ceo itself is a cheater
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                S
                suman gill
                from Delhi, Delhi
                Jun 10, 2021
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                Address: H.No-105/6 Sunder Nagar Narwana Road Jind JIND, HARYANA 126102
                Website: AJIO

                Hi Team,

                Yesterday your Return pick-up agent need to pick up one product of AJIO which has AWB--[protected]. But by mistake, the wrong product was is given. I request you to kindly give my product back. I have already raised a complaint on the AJIO side. Kindly take it on high priority and give me my product back.
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                  A
                  Amod Dev
                  Jun 10, 2021
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                  Address: Gurgaon

                  Hi

                  Our 3 orders are pending for Delivery from March 2021 and regularly we are trying to contact with shadowfax but not getting proper response yet. It's been 3 months but they are not delivering these return to our seller address.

                  AWB No. SF33344874R
                  AWB No. SF39109261R
                  AWB No. SF39102424R
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                    J
                    jaya sravani
                    Jun 9, 2021
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                    Original amount of the product 221/-, but delivery have taken 271/- from please return my money
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                      S
                      sarathkumar456
                      Jun 9, 2021
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                      Sir/mam, my order for AWB NUMBER : SF[protected]FPL has not been delivered yet to me since 4 days . So, i request you to deliver my product TODAY as soon as possible as it is urgent.
                      +1 photos
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                        Phoringpampa
                        Jun 8, 2021
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                        Shadowfax courier cancelled many of my orders without any reason. Even they don't call to the customer, but says delivery partner was unable to deliver . Please receive my complaint and take a step.
                        +1 photos
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                          Doras shopyee
                          Jun 8, 2021
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                          My tracking id is SF98489049KR. Ordered date 24.05.2021. But still it is not delivery. very very slow process. No more tracking update for a long days. Need to deliver the product immediately.
                          +1 photos
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                            Z
                            Zanuli khan
                            Jun 8, 2021
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                            Address: Sajida nagar karbla road Bhopal
                            Website: Shadowfax

                            Hello 25 may को ऑर्डर cencle किया था
                            27 को pickup भी करलिया गया लेकिन अभी तक मेरा refund नही मिला है
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                              C
                              Chandrika N
                              Jun 7, 2021
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                              This is to bring to your notice that I ordered through MEESSHO for Rupees 447/- on COD basis. while making a payment to the delivery agent through Google pay. Due to some issue the payment was made twice through Google pay and atlast cash payment was made as agent was in hurry. After after some time in the both the Google pay transaction amount was deducted from my account
                              This came to my notice after two days.When I tried calling the deliver agent.At first the person received the call and made hassle statement that it will get credited in 15 days and disconnected the call. When tried later he never received the calls.
                              I sent a message to the help desk, but just received a message stating "Greetings from Shadowfax! We are sorry for the inconvenience caused. Our team is looking into it right away and will get in touch with you shortly. Thanks for your patience."
                              Till now not even a call or message has been received from the help desk.
                              Request you resolve the issue ASAP.
                              Regards,
                              Customer
                              Halasuru,
                              Bangalore.
                              Shadowfax customer support has been notified about the posted complaint.
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                                supk16
                                Jun 7, 2021
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                                I have ordered from Meesho, a kurta set on 25th may 21.. and product has been lined through Shadowfax for shipment but i haven't received any product till today i.e. 7th June 21.
                                The original delivery date was 31st may only but then it changed to 4th June and again to 6th June.
                                But i didn't get my order even on 6 June.
                                I have never seen this kind of worse delivery company ever...

                                The amazing fact is, my order is in their warehouse of Jaipur from 10 days.. which is max 4kms away from my home, where they have to deliver the order..!

                                They literally checked all my patience levels.. Their customer support is of no use, as no one answers calls there..
                                Please help me to get my order or refund it immediately.

                                My shadowfax courier tracking id is -
                                SF[protected]FPL
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                                  A
                                  Anjum Akhtar Siddiqui
                                  Jun 5, 2021
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                                  Return of a order from meesho

                                  I ordered a kurta set from meesho and it was little tight to me so I request a return .the courior boy from shadowfax company came and picked the order but he was so fraud, he updated that I have cancelled the return and he escaped with my kurta set.messho did not help me and they advised me to contact shadow fax company and asked for pickup slip .I want my money back the courior boy and company is responsible for all this .I have a call...
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                                  J
                                  Janki166
                                  Jun 5, 2021
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                                  Address: A-166, 1FL, SHIVDARSHAN SOCIETY-1. SHERI NO.-7. NEAR SAVALIYA CIRCLE, PUNA-SIMADA ROAD, PUNA GAM YOGI CHOWK, SURAT. Pin code 395010 SURAT

                                  Shadowfax courier boy pickup lene nahi ata he
                                  +1 photos
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                                    V
                                    Vasummadhi
                                    Jun 4, 2021
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                                    Address: Gujarat

                                    I have bought a saree (buy one get one offer). I have received only one saree. Kindly send me another saree. If not take the product and return my money. Purchase order number[protected] .
                                    I have raised 4 complaints but response from your side.
                                    In the order itself it is shown 2 items.
                                    See the attached file.
                                    +1 photos
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                                      C
                                      Chresty
                                      Jun 3, 2021
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                                      Address: RGB -254 FIRST FLOOR DDA FLATS RAGHUBIR NAGAR Near to akhil Bhartiya netrahin sangh GALI NO:7

                                      It is to inform on May 16, 2021 one product was picked from:RGB -254 FIRST FLOOR DDA FLATS RAGHUBIR NAGAR
                                      Near to akhil Bhartiya netrahin sangh
                                      GALI NO:7
                                      Under tracking I'd:R[protected]FPL
                                      Order I'd:[protected]
                                      There were 2 gowns pickup but later seller claimed he received only one gown in return..also didn't refunded money.I actually want the pickup slip
                                      Contact no.-[protected]
                                      [protected]
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