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Shadowfax Complaints & Reviews

shadowfax.in
1.8
Updated: Oct 26, 2025
Complaints 1452
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Shadowfax reviews & complaints page 62

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V
VaishGnana
Jun 3, 2021
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Address: 7,kambarStreet,BalaKrishnagar, Thiruvottriyur

I am not received my package. I rising issue for past 2 days and trying to contact any of your staffs. But not received my package and also not received call from your customer care..

Really very very bad service from this courier

Immediately need a response from you
Shadowfax customer support has been notified about the posted complaint.
Jun 03, 2021
Updated by VaishGnana I need my package immediately or any response from you
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    Subhashree9090
    Jun 1, 2021
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    Website: Shadowfax.com

    I want my product to be cancelled
    Tracking ID SF[protected]FPL
    Please help me to cancel the product
    Shadowfax customer support has been notified about the posted complaint.
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      F
      Frod company
      May 29, 2021
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      Address: C-15 Vikas Nagar phase-2 budh bazar uttam Nagar, Near Mata chandna devi hospital

      Dear sir,
      My order number is[protected] I did not receive my order and the order is showing delivered in the status.
      Please short out issue.
      The courier person is lying I have not receive any order yet.
      Courier person name: anuj khurana
      Mobile no [protected]
      Fraud courier company
      3 days ago no response your side.
      Sir, I went to the courier company. That packet is also not there. The delivery boy has kept the packet with him and has left the job.
      Shadowfax customer support has been notified about the posted complaint.
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      Shadowfax tracking number SF[protected]HO
      Reply
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        S
        Singhkamini
        May 29, 2021
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        I have ordered one dress from meesho, and. Delivery came on 27th, but due to some work i was unable to pick that call, after that it was kept on hold, till now it is not resolved
        Shadowfax customer support has been notified about the posted complaint.
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          A
          Amrinder nath
          May 29, 2021
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          Address: KDRSTORE 145 TC3D R.k Handloom haryana 132103, 06FYWPK6214H1ZZ

          I saw my order but wrong delivery . I am not comfortable this order . My order in cash on delivery . But no mantion contact no., E mail id and no returns and refunds options . Pls my help and action this company fraud and miss guide our customers . My payment is - 480rs
          Shadowfax customer support has been notified about the posted complaint.
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            C
            CLASSY MISSY
            May 29, 2021
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            Address: 46, keshav park soc, sarthana jakatnaka

            I am from meesho supplier .. supplioer id 26060.. i am from surat..
            shadofax return curier return parcel hub in surat (saroli)

            shadofax manager :- imran bhai *[protected]

            order no.. awb no.. DAYS CROSSED
            31474562 R[protected]FPL 25
            [protected] R[protected]FPL 59
            [protected] R[protected]FPL 21
            [protected] R[protected]FPL ( I HAVE NOT RECEIVED THIS RETURN PARCEL SYESTEM SHOWN ON DELIVERED)

            IF I DOES NOT RECEIVED THIS SOLUTIONS TODAY I WILL DO LEGAL COMPLIANT ON CONSUMER CIVIL.. CURIER BOY WAS NOT DELIVERD THE PARCEL... AND DOING FRAUD WITH ME...
            Shadowfax customer support has been notified about the posted complaint.
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            I have not received this 4 order then i will be complaint on consumer dispute... now i will take legal way query..
            Reply
            CLASSY MISSY's [Complaint's author] reply, May 29, 2021
            I am no more wait...third quality services found...some parcel 58 days crossed still not received...

            In this 4 parcel...1 parcel i have not received this parcel...and status shown on delivered... shadofax company doing fraud.. now..i will take legal actions..i will be complaint on consumer dispute for legal actions
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              P
              PriyaRakshan
              May 29, 2021
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              Address: Arani

              R[protected]FPL this is order for which return was approved on may7th
              Due to pandemic situations the courier persons said that they are not picking the order as of now.. but today may29th I received a message that the order pickup got cancelled and worst thing is I am not able to initiate return again
              Please help
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                F
                Faizall
                May 28, 2021
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                I order large French fries from McDonald's. They accepted my order and placed it via Shadowfax. But i didn't receive my order; and on the tracking it is showing "your order has been cancelled".
                Neither they've delivered nor they have given me the refund.
                Please help!
                +1 photos
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                  H
                  Hakkai
                  May 26, 2021
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                  My dad ordered a Samsung f12 from Flipkart and gave its partnership to shadow fax for 5 days it is giving excuses I hope someone will listen to this and make an effort
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                    V
                    vamshi nadh
                    May 25, 2021
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                    Payout issue

                    Address: EAST MARREDPALLY

                    I worked in shadow fax delivery executive, They credited my payout to my bank account, But due to credit limit exceeding issue transaction failed, The amount was reversed to shadow fax, I cleared my bank issue, Now shadow fax is not clearing my issue though I contacted their chat team, it's been four months I didn't get my payout till now....
                    +2 photos
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                    Ammi Jas Mandavia
                    May 24, 2021
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                    Address: Suraj apartments, Telephine exchnage square, Nagpur, Maharashtra - 440008

                    The status shows RTS in progress which ws last updated on 15/05/2021 and no further update after that. Its been more number of days, but still Shadowfax are very slow in delivering the product.

                    And I am being charged for late dispatch amounting Rs. 120/- . Who will pay that amount?

                    Attached screenshort.
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                      P
                      Palak Singh Roll no.122
                      May 23, 2021
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                      As my product size was not fit that's why I returned the product but on 20 may i got message where written We regret to inform that your order Tommy Hilfiger.. from Myntra has failed quality check but no delivery have visited then how my qc failed😠if my problem will not resolve i will do FIR on your company
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                        M
                        Mahesh Kumar Singrodiya
                        May 23, 2021
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                        Address: M-4 shiv path Sanjay colony rpa road Jaipur rajasthan
                        Website: Shadowfax

                        I return the wrong product and delivery boy not answering the call please help
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                          samreen alam
                          May 22, 2021
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                          Address: 15- c d. D. A flats Shastri park

                          Product not same to picture please I'm return and cash payment
                          +1 photos
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                            Pavithra Murali
                            May 21, 2021
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                            Address: 3/11, Bharathi Colony, Angeripalayan road, Gandhi Nagar Post, Tirupur 641603

                            I received a text message that they have delivered my products but I haven't received any and there is no phone call or any such thing. It's a prepaid order and now I am worried.
                            Shadowfax customer support has been notified about the posted complaint.
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                              A
                              Ankitbhai
                              May 21, 2021
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                              Hello sir/mam, my parcel not pickup since .Last 3 days no one's coming for the pickup, if i am calling to the shadowfax rider for pickup, he said me that i have not got the pickup request call the shadowfax main office, and when i am calling to main office he told me that i send request, this way all company not give me proper answer due to that my all order breached . Plz i request you please do not penalized for any order .I also attach the proof of not pickup manifest and coureir.
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                                A
                                A.D.Jadhav
                                May 20, 2021
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                                I put an order for return on 9tb May 2021.After lots of delay the parcel is picked up on 19th May, 2021 by shadow fax.But I didn't get message of pick up and doesn't display on tracking website that product picked up instead of that displays as on hold.
                                Please look into this matter.Update status and message us.And I want my refund as fast as possible.
                                Tracking ID-R[protected]FPL
                                +2 photos
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                                  M
                                  Meghab05
                                  May 19, 2021
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                                  Address: Left side last house, Gali beside Karishma cloth, Post office road, kargil chowk

                                  Sir mene kal 2 parcels return kiye. Jisme ek parcel ka refund process sham tak ho gya.. dusre wale ka refund process hone ke jagah mujhe meesho app me show kr rha hai ki return initiate hi nai hua..
                                  Isme apke courier boy ka hi galti hai..apke courier boys imandar nahi hai. Plz iska ache se pta lagaye or mera refund processed karwaye plz.
                                  Baiman ladko ko kam nahi de.
                                  Isse apka mera sabka nuksan ho sakta hai
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                                    A
                                    A.D.Jadhav
                                    May 18, 2021
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                                    I put an order for return on meesho on 9th May 2021.Return approved and assigned to shadow fax courier service.Pickup agent not made call to customer neither went to pick up.and while tracking it is showing that customer initiated delay and customer is not contactable.This is entirely false and wrong.10days passed but not pick up has done.Please as soon as possible, pick up the product.I made mail to you but not responded with proper reply.
                                    Tracking ID-R[protected]FPL
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                                      A.D.Jadhav
                                      May 18, 2021
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                                      I put my order for return on 9th May, 2021 on meesho app.The return and refund approved but till today i.e.18th May, 2021, pickup not done.Pick up agent of shadowfax courier service not called to my customer nor tried for pickup.And while I am tracking the process, he remarking as customer initiated delay or customer not contactable.I made email to shadow fax courier agency as well but not responded properly.This is mispractice and fraud by pick up agent.Please as soon as possible pickup the product.
                                      R[protected]FPL-Tracking id
                                      +3 photos
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