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Shadowfax Complaints & Reviews

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Updated: Nov 28, 2025
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Shadowfax reviews & complaints page 64

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M
Manu daali
May 12, 2021
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Address: Nagarbhavi hub

My paytm is pending sir there are not responding sir
Shadowfax customer support has been notified about the posted complaint.
May 12, 2021
Updated by Manu daali
My paytm is pending sir there are responding
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    Fathima Jafar
    May 11, 2021
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    Address: Chemmalakudy house, chelakulam, pattimatom po 683562

    I have ordered a product from ajio since the item received was not the one I ordered I request for return. And the product is not yet taken.
    +1 photos
    Shadowfax customer support has been notified about the posted complaint.
    May 11, 2021
    Updated by Fathima Jafar
    I received a message that the product will be taken before 11th

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      Mounika Sonu
      May 10, 2021
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      How can you people do that my order is not pickedup but in ajio app it's showing that my order is not picked up..I call that delivery boy and he told that it will take 48hrs to update but it's been 3days atleast give back my products and I have the conversation with delivery boy it's recorded I can forward you that..I have been waiting for your response for so long hope you resolve my problem as soon as possible if not I have a youtube channel I'm gonna post this on my channel for cheating the customers with call records
      +1 photos
      Shadowfax customer support has been notified about the posted complaint.
      May 10, 2021
      Updated by Mounika Sonu
      How can you people do that my order is pickedup but in ajio app it's showing that my order is not picked up..I call that delivery boy and he told that it will take 48hrs to update but it's been 3days atleast give back my products and I have the conversation with delivery boy it's recorded I can forward you that..I have been waiting for your response for so long hope you resolve my problem as soon as possible if not I have a youtube channel I'm gonna post this on my channel for cheating the customers with call records
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        Umar shahahlvi
        May 10, 2021
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        Your company courier boy today he came to my home for delivering the product which i orderd but the behaviour of delivery boy not usless, rabbish, he mis behave with my family
        i want to plz take necessary action against him
        the product delivery at post of
        USMAN KHAN
        LUCKNOW AIRPORT
        UTTAR PRADESH
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          Praju133
          May 9, 2021
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          Address: Shadow fax

          I can't find any helpline number and I got one from Google but even that says it's switched off and I'm very frustrated . I've mailed u for the return of the parcel but there is no reply and I literally don't know how to contact u . And my simcard has been deactivated which gives a lot of issues now . Plz plz do the needful
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            Praju123
            May 9, 2021
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            Website: Shadowfax

            I can't find any of your helpline no and if I call it using Google it says switched off I'm very frustrated . I'm requesting for the return of the product by I don't know how to contact u and I've mailed u regarding this but no reply and my son card has been deactivated plz plz do the needful
            Shadowfax customer support has been notified about the posted complaint.
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              Urmika S
              May 9, 2021
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              Address: No.15, 4Th CROSS, cauvery layout, jalahalli west, Shettyhalli

              This delivery service is not organized, the person collected the pick has updated my return was cancelled and the merchant side also same has been updated, inbetween customer is facing issues, so pathetic at this time of covid situations.

              Pathetic service
              +1 photos
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                N
                Nitish Bajpayee
                from Delhi, Delhi
                May 7, 2021
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                Hi its been 10 days the product is lying in Bangalore.if you cant deliver it let me know i can come and collect.

                Heights of carelessness..cant you just shut down such a service?
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                  Address: Kolkata

                  So they deducted every time amount of inventory and says that it will add after some time bt never adds and not giving the proper payout on time and team leader and hr not responding the call when we r in trouble in field...
                  +1 photos
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                  Arubam Ranjita
                  May 4, 2021
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                  Address: NA

                  Today I ordered food through magicpin app . Then it transferred to shadowfax for delivery . The item was pick up and I was on the road waiting for him. He was on the way . Then the delivery person submit delivered on app without delivering item to me. This is worst experience ever . I tried to call him but he switched off his number. This is your image. I will never ever recommend or suggest your service in future.
                  I am mentioning the delivery person name and number for reference.His name was Chetan Prakash
                  Number was [protected]
                  +1 photos
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                    S
                    Shyam fashion
                    Apr 29, 2021
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                    Address: 233, Laxmi enclave katargam surat

                    Shadow fax ka banda 20 din se picup lene nahi aaraha aur manager call nahi utha raha aur wo msg ka reply nahi de rahe aap ham se kamai kar rahe hai ha ham aap se
                    .. aapko pesa ham log dete hai agar picup karoge to pesa milega varna...kya milega...

                    Arjanly picup karaie ya fir company close kare dijiye bahot company hai sir

                    No. : SF[protected]FPL
                    +1 photos
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                      piyushabharambe
                      Apr 28, 2021
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                      It's 1 month and my parcel is not delivered also it came in my city and without contacting they said that consumer is not receiving calls so we are rescheduling it worst experience
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                        Evangilin
                        Apr 27, 2021
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                        My item not picked up by executive but it's showing 3 successful attempts and put on hold.its order by meshow please resolve this
                        AWB is
                        R[protected]FPL
                        +1 photos
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                          Krishnavenigondi
                          Apr 21, 2021
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                          R[protected]FPL this was my return pick up from damarapalli near guntur but the delivery agent calling from different locations and delaying pick up already complaint raised on meesho at once and shadow fox twice still the issue not resolved everytime they are holding and I have made this request 3rd time still the issue is same
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                            divya6342
                            Apr 19, 2021
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                            Your executives are WORST this is my first time experience where your executive is not contacting me for my product pickup since so many days and when i contacted him he is just delaying it below are the details of my pickup and the exe details
                            +1 photos
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                              1
                              172 Threads
                              Apr 18, 2021
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                              Address: s-172 greater kailash 1 new delhi-110048

                              Dear Team

                              This is not a solution you can come up with, in my previous mails and telephonic conversations i have already mentioned that the parcel was received by my servant in my absence and the delivery guy Jaspal from shadowfax in fact misbehaved with my helper for not signing when at the doorstep my helper refused to accept the package but the field guy forced him to sign on the paper. Also to mention my Domestic helper is illiterate so technically so the POD REMARK was not mentioned due to that and also the package came in our Brand name's courier poly that is 172 THREADS so someone has literally opened the package and changed the products so how is it even possible to judge from the outside if the package looked suspicious?

                              This is a case of CRIME/FRAUDULENT for which both Shadowfax and Shiprocket are responsible for. I again request shiprocket and shadowfax to investigate this matter as it's a serious concern.
                              I have mentioned this complaint on the TWITTER AS WELL so it will be better if you guys come up with a better answer
                              AWB:SF98251179KR
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                                KetanDobariya
                                Apr 17, 2021
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                                Pickup not done of following my 2 orders:
                                AWB: SF[protected]FPL
                                AWB: SF[protected]FPL

                                detail screenshot attached.

                                Kindly arrange pickup for the same as soon as possible
                                +1 photos
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                                  Kancharla Vijaykumar
                                  from Kota, Rajasthan
                                  Apr 15, 2021
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                                  My tracking id is SF[protected]FPL my order came to vijayawada on April 11 th but know also I did not receive my order please give me my order
                                  +1 photos
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                                    Hasan Poonawala
                                    Apr 15, 2021
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                                    Order was sent to Nashik through shadowfax and there seems to be no update its as if the parcel is missing. There is no number to call also to get help. Bad service
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                                      agrawalrk
                                      Apr 14, 2021
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                                      The goods couriered with above reference was to be delivered . But to our surprise the same was not delivered, however on tracking it is noticed that some delivery boy by name Vikash has reportedly delivered the packet by making forge signature of receipent.
                                      The fact is that this boy had not come in the society as apparent from gate log book but still showing as packet delivered .
                                      date of incidence 11.04.21
                                      +1 photos
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