Shine.com Complaints & Reviews

Never disclosed the facts and payments, influenced me with rosy job offers and collected huge money

I got a call from Shine.com whether I need help with my job searching and profile. I have opted for it and they asked me to pay for an amount of 3657/-. Once I've paid for it, a Family guy name Umesh who have been working for 15 years in the company called me and asked me to consider him as a brother and he will lead me to the success path. He explained many other things that was not mentioned in the initial mail and then again asked me to pay for another 5192/- for another set of services. This alarmed me. I searched for similar incidents and found a large volume of people who have been scammed similarly and most of them were asked to pay over 25000/- in total. I asked about this and his tone changed after this. Brother turned to Scammer. When asked for a refund, call was transferred to another guy, who casually and sarcastically said there is no such provision for Job search portals. After this Family guy Umesh brother started taunting me that my cv is outdated, which by the way was in the latest standards. He then talked too harshly and said someone from the current packages team will connect to me and explain the taken packages to me. I want a refund and if you can't do that I will go to farthest when the Law takes me.

As per my first discussion with your employee. they said that you have to pay only 3292 for 1 year Package. after this you dont have to pay any charges and services.You have assingd a RM which call you back tommarow so that i requested you to please refund my money amounting rupees 21910.
and your consion team is not responding my calls.
Application Booster Package
3292
education Verification Plus Package
4673
Mid Level Experienced Professional
5999
career Assessment Test with Expert Counselling
7946

₹8, 119.47
Paid Successfully
Payment Idpay_OW3ufo7f7H5Oly
MethodEMI XXXX-XXXX-XXXX-4040
Paid On08th Jul, 2024 13:22:25 PM IST
₹6, 129.97
Paid Successfully
Payment Idpay_OW3jxkjcu9gGug
MethodEMI XXXX-XXXX-XXXX-4040
Paid On08th Jul, 2024 13:12:17 PM IST
₹4, 775.02
Paid Successfully
Payment Idpay_OW3gQ2a3R2BwOd
MethodEMI XXXX-XXXX-XXXX-4040
Paid On08th Jul, 2024 13:08:55 PM IST
₹3, 363.87
Paid Successfully
Payment Idpay_OVHK0pl86B6JZv
MethodEMI XXXX-XXXX-XXXX-4040
Paid On06th Jul, 2024 13:50:25 PM IS

I was receiving continuous emails from Shine.com for relevant job opportunities, but upon clicking, they required me to pay a subscription fee. After making the payment, I noticed that the emails were fake. When I contacted their support, they said I needed to buy an application highlighter. I purchased this as well, but it did not work. When I called them again, they said I had to verify my experience and insisted I pay for a background verification package. I paid for this too, but later realized I was falling into Shine.com's fraud trap. When I asked them why I wasn't getting any results, they blocked my contact and emails.

After convincing be to take profile booster service on[protected], I was told I will get RM call next day[protected] to explain and support in job search.

On[protected], in the same call - got manipulated/brainwashed/fooled to buy background verification service (Rs.4673) saying it is mandatory and later as that is only educational and now for company verification (Rs. 9680).

This is NOT over, finally told still have to buy resume writing services and professional summary services for Rs.15693.00. This is where we got into argument.
Without the last, none of the services are NEEDED and USEFUL. Relationship manager is NOT upfront in total services needed and cost either by email or during phone discussion.
Also, raised complaint with shine.com customer care number - but they don't raised any complaint number but just escalation and callback within 24 hours only. Not sure they will take action.
In the mean time, another service team lady tried to convince me via call that theses services are needed and refund is NOT possible.
I clearly told them I don't want any services with shine.com and give refund for both background verifications - 4673 + 15693. None of these services will be useful now without the 3rd service they ask me to buy. Now, they both RM and
This is clear manipulation tactic and they should be upfront in total services and cost needed and NOT on part by part basis and increasing overall cost.

My email: [protected]@hotmail.com

Hi team, I received a call from shine.com regarding application booster service of around 4 k on 24th May and mentioned that there are no further payments to me made from my end. I paid 4000 on 24 th may. I received a call on 25th may from relationship manager (Mr Pankaj Sharma) and he continued to send me invoices to pay the amount. I have paid around 13, 000 on 25th may and when I refused to make further payments he immediately said no refund is available. I do not wish to avail any service and want my money back.
Below are the transaction IDs for payments made
IN20240525_996145_151435 for 8376 payment.
IN20240525_996134_150658 for 5192 payment
pay_OEMOtl4lVprHqO - payment I'd for 3328

I opted for paid service of Shine but here's the turn of events happened.
1. Got a call from Shine for paid services and they mentioned to pay Rs.3292.00 for the paid service applicable for one year (Application Booster Package). For this I made the payment ( on 21st May 2024)
2. The next day I got call from the Relationship manager for activating the services and there goes the series of invoice in the incremental order of amount
First Invoice: Education Verification Plus Package Cost Rs. Rs. 4673.00/-
Second Invoice: Job Profile Verification Plus Package Cost Rs. 9556/-
Third Invoice: Senior Level Resume Writing Services Cost Rs. Rs. 15338.00/-
Fourth Invoice: Jobs On the move Cost Rs. 24779.00/-
Fifth Invoice: Job and Interview Assistance, Career Assessment Test with Expert Counselling, Linkedin Profile Summary - Express Cost Rs. 32683.82/-

Up until all the above invoices I ended up paying for them as the Relationship Manager never told that these packages are NOT Mandatory and optional but he portrayed as if these are necessary else I won't be able to get much opportunities. And also he kept on mentioning AFTER EACH INVOICE that this is the last payment after that you don't have pay extra penny. Then came the final attempt to extract the money
Sixth Invoice: Master In Leadership and Strategy Management Training & Certification, Managing Your Career, Interviewing and Hiring Test Cost Rs. 42307.00/-

It was never told to me that the paid service will involve these many costly packages. Also It was NEVER mentioned to me that these are NOT MANDATORY and optional. Also when I denied to pay the sixth invoice then I was told that "If you do not make this payment the we are not responsible if your profiles don't get shortlisted for any job interview process." This looked like my last payment will impact the services I was asked to pay for till Fifth Invoice.

Since I have not at all activated my services and not willing to proceed with this hence I would humbly request to please initiate the refund of my paid money. This was clearly a breach of trust and was kind of forced payment.

Hi,

Please be informed that, a person his name was Peter called from shine.com today from the number [protected] and told about 3 job offers(CTS, Accenture, Omega) and he asked to pay the amount for initiating process 2000 to the number [protected] I've send, again he told like we need to initiate 2 steps pay 5000 I've paid again he asked 8000 I got tension and said i don't want this job refund my amount again he called pay 2000 to close your profile then only we can initiate the refund process I've paid again one lady has talked and said she is HOD we have to follow the company rule so you have to pay 12500 for this refund process totally I've paid 28500 after the both mobile numbers has switched off.

I've done my payments via Gpay, please help me to refund my amount to [protected].

I believed in Shine and registered for my job but now all my amount has gone, is that possible could you please take an action and refund my amount.

Not only for me there are lot of peoples affected by this company this kind of company should not active please take appropriate action and close this company.

I've submitted one photo for the payment, please reach out to me if possible i'll share the photos.

Misguide and mislead to make payment for unwanted modules, which is neither used, nor activated. cancel the order and refund the amount.

why do we need to pay this huge amount which not required to me, everything is hidden,

Why these things is not maintained in the Shine portal before taking this service? why these things are hidden?

Why in a call we need to pay all these amounts? also why don't you have a refund policy
which i have bought and didn't use your service yet or activate your service yet.
As per govt rules we have an option to cancel at any time with in 15 days or any streaming services also have regulation for cancellation
i hope all learning modules also have cancellation policy apply, contact HR ministry
. You are in media industry dont you know this?

Despatie requested for cancellation immediately once the payment done, executes are not even bother to listen, contacted shine.com and sent multiple mail for cancellation on the same day.

Cancel the order and refund, Purchased on Feb 22 till now following up for refund.
1.Resume Booster
Transaction ID: IN20240222_[protected]_[protected]
Order id: CP516058

2.Certification Basic
order id: CP516132
Transaction ID: IN20240222_[protected]_[protected]

3.Communication skills
Order id: CP516135
Transaction ID: IN20240222_[protected]_[protected]

4.Job Search
Order ID: CP516142
Transaction ID: IN20240222_[protected]_[protected]

5.Job Assistence
Order id: CP516152
Transaction ID: IN20240222_[protected]_[protected]

6.Job Interview
Order ID: CP516154
Transaction ID: IN20240222_[protected]_[protected]
Rs. 29019.99

7.Managment skill
order id: CP516154
Transaction ID: IN20240222_[protected]_[protected]

8.Professional Summary
order id: CP516168
Transaction ID: IN20240222_[protected]_[protected]

request for investigate the issue, all the amount transferred to HT media group. no idea still how many people will lose the amount.

I am getting 10 calls from shine on a daily basis. Not sure how they get my number, but this is frustrating. I want the number to be blocked from Shine.com and I don't want their calls anymore.

Thanks,

Total fraud conducted by shine.com employees without informing about hidden charges demand money money and money if not pay harrasment done by there employees first take 3293 on name of application booster package then In name of education verification service 5192 then in name of job profile verification plus package 9556 then now demands more money 15987 total fraud company I want my money back please help.

Shine company call me for Job search assistant paid services.
After payment they started demanding more money and said if you will not pay then your all money will be forfeited and you will not get any services.
It's a total scam. I need my money back

Beware of Deceptive Practices by Shine.com!
I am deeply disappointed and concerned about the deceitful practices of Shine.com, particularly the misleading charges and fraudulent payment acquisition tactics employed by their representatives.
 I purchased “Application Booster Package” from Shine.com after paying Rs.3, 757.00 on[protected].
 On[protected], I was contacted by Sh. Virendra representing Shine.com (Mob. No. [protected]), who claimed to be my "Relationship Manager”. Mr Virendra, discussed with me about my work experience, qualification, etc and advised that two steps is to be taken by Shine.com for getting a desired job by me; first to prepare my Profile as per current need of their corporate client & secondly I have had to participate in an on-line test something like ‘Career Assessment Test’ for which I had to pay some fee. The Fee would be around 5K to 6k excluding GST. He further assured me categorically on my query for requirement of any further payment that NO FURTHER PAYMENT WAS REQUIRED.
 After my payment for Rs.6, 475.00 as discussed & agreed upon, I was contacted by Mr. Virendra and he coerced me into further payments for which he had already sent the link under false pretenses, promising job assistance without disclosing additional charges.
 I found later-on that the link Mr. Virendra sent initially of whom I make payment; had no relationship with our discussion for preparing Profile & On-line Test. I found the name of Product for which my payment was acquired fraudulently was "Job Search Guidance With Job Thought Report".
 Despite Mr. Virendra’s assurance of no further payments required, I was later coerced into for paying Rs.8, 679.00 for another product name "Visual Resume for Senior Professionals & Interviewing and Hiring Test" package”. The name of this package suggests it is same for which discussion was made with me. When I questioned Mr Virendra, why he sent me the link for "Job Search Guidance With Job Thought Report", Sh. Virendra and his associate persistently harassed me for more payments, disregarding my concerns and wasting my time.
 This experience has not only been financially damaging but has also shattered my trust in Shine.com's integrity. After demand for further payment by Mr Virendra; I instantly requested for refund of the unjustifiably obtained money by Shin.com and a thorough investigation into these fraudulent practices.
 After several complaint to all available mails Id of Shine.com & by telecommunications; they sent me a Settlement Deed to sign & if I sign the deed, then they would refund my money.
 The Settlement Deed was fails in totality to accurately reflect the actual reasons for the conflict & falsely includes fabricated clauses i.e. I had opted for those two products and the aforesaid services were already provided to me on 23.03.2024 & 26.03.2024 respectively against the payment of Rs.10, 132.00.
 Shine.com is insisting through mail & over mobile to sign the Settlement Deed containing false and misleading clauses. Instead of straightforwardly refunding the money owed to me, Shine.com insisted on presenting the process as if they were making a generous donation to me, rather than fulfilling their obligation to return the money which is rightfully belongs to me & acquired by them fraudulently. This deceptive practice is unacceptable and highlights the need for caution when dealing with such online job portals.
 I urge you all to exercise caution and vigilance when engaging with platforms like Shine.com, as they may resort to fraudulent tactics to manipulate their users.
Sanjay Tetarbe

Received call from shine.com over helping to get job in reputed companies like wipro, ibm, infosys and so many others.

made me please to make payment of 15480 rupees for 3 different services.

and after that getting calls for taking more services .

shine.com relationship manager guranted me job within 10 days.

but i have not received even a single call.

i want my money back and the time they wasted .

Shine not giving very poor services not bother there clint.
miss Guidance about there charges. Just like a fraud company do they also started doing the same.

I should have seen online reviews before falling prey to sweet talks of the reps. I paid more than 3292 to the first guy and then a account manager talked and got my money 34086 rupees in name of one service after another. As someone who has lost job due to layoff, I was desperate and was nodding my head. He emptied my account and asked for 20k more for final payment. I tried using my credit card and it failed so I told him I will try the next day. By then I casually saw online reviews and was shocked at the scams happening in the name of shine. But I will tell you what happened later. That night I lost my mom due to health issue. With no money in my account as I had paid everything to the scammers of shine. I sent an email politely to call me later as my mom is no more. Four days later my account manager tells me to give me 30 mins despite me telling my mom is no more and I do not have money in my bank account, How inhumane can these people be? All they care is about is MONEY. I feel that Naukri folks are much better as they dont upsell and loot consumers money. Please advise how can I go to court against these people as I know several people in legal and have call recordings against them.

I have registered my package for further job profile.. and than Mr.sunil had called me to complete profile and he send 2 links for payments at that time have clear talk with him that i have clear with him that i will not pay any rupees after that..then your guys confirmed with me that you have not pay any ruppes now ...and trapped me totally ... i have payment and then he had sent one more link for payment...even i have confirmed so he is played with me and send me package details on last ...i have told him a lot but he had not any clear discussion with me...i totally trapped from shine team member with false commitment and fraudster activity happed from shine team member with me..i will fill the consumer court complaint againt this guy and highlight it in media for further.

Rrijuwarsh. L
From Chennai, Tamil Nadu
9th April 29, 2024
Address: Dehradun, Uttarakhand

Shine executives called me on the 6th of April, 2024 to avail the application booster package to which I consented and paid for. Later on the 9th of April, 2024, the Shine executives called regarding the same and said that they would increase visibility and interest among the recruiter, and to do so they mentioned I need to pay 2 payments only. Later on, they asked me to pay for everything and my bill added around 50, 000/-. After every payment, he asked me to pay some more for extra visibility and he did not let me off the call claiming that this was a live process and if stopped, nothing could be done.

Starting with the Education Verification Plus package amounting to
Rs. 4673/- (Transaction ID: N20240409_[protected]_[protected] ) and Job profile verification plus package amounting to Rs. 9556/- (Transaction ID: IN20240409_[protected]_[protected]) and for Resume Writing Service For Entry Level package amounting to Rs.15159 (Transaction ID: IN20240409_[protected]_[protected]) and finally with the package named Job on the move amounting to Rs. 24779 /- (Transaction ID: IN20240409_[protected]_[protected]).

I asked them to cancel all the services they manipulated me into subscribing for it. The executive responded that he couldn't do it and no refund would be provided for the same.

As a student, I can't afford to lose this much money on a bad and manipulative service provided by Shine.com.

I KINDLY REQUEST YOU TO HELP ME RECOVER MY MONEY. THIS IS MY VERY KIND REQUEST.

Thank you.

Rrijuwarsh Loganathan
Ph: [protected]

I have purchased the 1st Service on 29th March 2023 informed by agent that one of the representative will assist you to activate the service.

After that I have got a call saying that the service activation will take an 40-45 min. And also available on call with Laptop saying that all the information regarding your career will be taking and then they will assist for the services.

In that call, I have given all the information about me and my past career. Post that he given that without they forced me to take two more services after that he was forcing me take more services. Then I realised that they are just selling all the services.

After that I stopped all the things and asked on same day that I do not want any services from Shine.com and make the services to me.

Below are the seven transactions:

Order ID: CP522578
Placed on: 29 Mar 2024
Items: 3

Status: Open

Order Details
Team Management Test - Online - 1year
Status: Closed
Job and Interview Guidance Training - Online - Basic - 1year
Status: Closed
Jobs on the Move - 6months
Status: Service in progress
Total Amount
26548.00

Download Invoice
Order ID: CP522573
Placed on: 29 Mar 2024
Items: 2

Status: Open

Order Details
Career Management Essentials - Online - 1year
Status: Closed
Professional Summary - 8-15 years
Status: Service in progress
Total Amount
20177.00

Download Invoice
Order ID: CP522572
Placed on: 29 Mar 2024
Items: 2

Status: Closed

Order Details
Visual Resume for Senior Professionals - 15+ years
Status: Closed
Career Assessment Test with Expert Counselling
Status: Closed
Total Amount
14972.00

Download Invoice
Order ID: CP522568
Placed on: 29 Mar 2024
Items: 3

Status: Open

Order Details
Interviewing and Hiring Test - Online - 1year
Status: Closed
Communication Skills at Work place - Online - Basic - 1year
Status: Closed
Employement Verification
Status: Service in progress
Total Amount
8376.00

Download Invoice
Order ID: CP522567
Placed on: 29 Mar 2024
Items: 2

Status: Open

Order Details
Negotiation Skills - Certifications - Basic - 1year
Status: Closed
Education Verification
Status: Service in progress
Total Amount
5192.00

Download Invoice
Order ID: CP522436
Placed on: 29 Mar 2024
Items: 2

Status: Open

Order Details

After coming to know that its fishy I wrote email asking to cancel my order
As I am not further interested in any of your services I request you to cancel all the services and refund my money at the earliest but no reply and calling me shouting at me and tells no refund.

Email Copy
Prethviraj TK
Mar 30, 2024, 12:03 PM (7 days ago)
to shineteam

As I am not further interested in any of your services I request you to cancel all the services and refund my money at the earliest

I got the call from Shine.com and they insisted frequently in that they will provide Resume building services.

Firstly, I paid 3657 Rupee for Resume booster Services on 1st Apr 2023.

Order ID - CP523066

Later i got call from them that they will build the resume.

And they insisted me to take Job profile verification and Interview test and asked me to make payment of[protected]+9674). And said that this the final amount to be paid. Once i paid the amount they will build my resume.

Order ID - CP523392
Order ID - CP523394

Later they insisted / Forced with repetitive assurance that they will get Job in Multi-National Company with substantial Hike. And induced me to make payment of[protected]+16512+25958). Somehow i fell for the false promise and paid the money.

Order ID - CP523407
Order ID - CP523401
Order ID - CP523415

And after that payment, they induced/forced me again to make one more payment of 37000, which I did not make.

I have not used any of their services. Please help me in getting my money back of 71, 111.