Shine.com Complaints & Reviews

I have received a call from Shine.com regarding jobs on 29 Aug-23. Initially he was asked to pay 3327.71/ for Resume Booster- which I have paid.

After that Shine team assigned me Mr. Ojha my relationship manager, he called me and again and asked to pay 4673/ for Negotiation Skills - Certification by saying that this is the last payment and we will provide you best job offers.

when i paid this amount he send me another Performa invoice of rupees 6478/- Communication Skills at work place and said sir this is the last payment and you do not have to worry you will get best salary package by this certification.

He said do not worry sir you are from my home town so i will provide the best job offers. So please trust me and pay this amt. as this is last payment.

When i paid 6478/- than he send me again one more Performa invoice of Rs 9989/- for Job and interview guidance training and said sir this is the final payment as we will guide you that how you can crack the interview.

When i denied for this payment he again said sir please trust us as we are the Hindustan Times we are genuine we will provide you the best in market. Do not worry as you are investing money.

when i paid 9989/- he send me again one more Performa invoice of rs 14, 866/- and again said that sir this is the final after this you do not have to pay more.

when i denied that you are doing fraud to me as after every payment you are sending me Performa invoice and saying that this is the last payment slowly slowly you charged me 24, 367.71/- Rs and saying that you will provide me the best. Than he said that sir you can talk to my manager.

Than he transferred the call to his manager and he was also tried to convince me that sir do not worry this your last payment and then we will provide the the best job offers to you.

when i said that no i do not want your services as please cancel my all the orders and provide refund of all my money. he said sir do not worry you are connected with best service provider.

I have also sent mails at [protected]@shine.com for refund my money.

HT Media is very big and reputed company and no one expect from them this kind of fraud from their customers.

Please help to get my order cancel and refund my money back.

I was reached out by Shine.com for processing my resume outside India. They started first asking me to pay 3047which I paid, then they put to another person as dedicated recruiter and he started saying please pay 5192 and then education verification and I refused to pay .I asked them to refund my 3047 he said it’s not possible and try to get the refund however you want . Please help to get the refund of my hard earned money.

Thanks

I received a call requesting payment for a premium service on Shine.com, amounting to Rs 3047.00/-, which I promptly paid. Subsequently, I received another call from an individual claiming to be my relationship manager, who requested an additional payment of Rs 5043.00/-. I complied with this request as well. However, when he asked for an additional payment of Rs 10619.00/-, I became suspicious and realized that they were attempting to defraud me. I refused to make any further payments and demanded a refund. Unfortunately, my request for a refund was denied. I urge authorities to take serious action against Shine.com to prevent other vulnerable individuals from falling victim to such fraudulent schemes.

Thank You.

I have received a call from Shine.com regarding jobs on 29 Aug-23. Initially I was asked to pay 3292/ for Application highlighter- which I have paid. After that Shine team assigned me Nitin (CRM) he called me and again asked to pay 4248/ for Resume booster and Then one by one he (Mob- [protected]) asked me to pay 7434/ (Featured Profile)-, 9558/(Professional Summary)-, ) (Next all payment on 31 Aug-23 which is)- 7762.11(Employment Verification), 7815.11/( Education Verification & LinkedIn Profile Summary)-, 15930/( Senior Level Resume Writing Services)-, 22565.16(Cover Letter) & Partial payment 9106/( Master In Leadership and Strategy Management Training & Certification)- which I have paid. These all payments price not asked me in the one time of initial call. I refused to pay another payment this time. I want my money back into my account as I don't want to take any services from shine.com. Transaction ID is given below for your necessary action please.
1- 3292
2- 4248
3-7434
4-9558
5-7762.11
6-7815.11
7-15930
8-22565
9-9106

Mr. Nitin(CRM) said to me your net is slow all mail has been sent at one time but I have received mail when one payment has been made. After that again mail was received for another payment.

All payment link is not coming one time. New Payment link is coming after every payment. This thing I said to Mr. Nitin(CRM) that when i am doing payment after that again next link is coming on mail for payment but Mr. Nitin Said Your net is slow It never happens that you will pay, you will keep getting new payment link.

I have also mailed to [protected]@shine.com, [protected]@shine.com, [protected]@shine.com, [protected]@shine.com on 1 sep'23 at 8:21 AM that I want to refund my payment and i don't want to any services from shine.com.

Please help me for refund my payment.

It is shameful to note that Shine.com which is a subsidiary of HTMedia is running a sales office filled with scammers. I received a call asking for premium service at a discounted price of Rs 3147 which was paid by me following which I got a call from a person name Shiva Pratap claiming to be my relationship manager and he asked me to pay additional amount of Rs 5192 and Rs 9556 for education and job verification respectively which was not explained in my initial call. Later I was told to pay another Rs 17077.01 for expert counselling and he specified that it will be the last payment however after the payment, I was asked to pay 3 additional payments of Rs 103079 for some courses which I was not interested in. At this point, I wanted to cancel the service however I was told that there would be no refund of any amount and if I dont pay the remaining amount of Rs 103079 I can't avail the services and was convinced unethically to make the entire payment. I am writing here only to claim the refund of the entire amount of Rs 138101 paid by me to Shine.com as its my right since I have not used the services

Dear Team,

My name is Yogesh I had requested for amount refund due to shine com had never informed me about the various value added services during the initial call when representative called me just do the payment of Rs.3292. Following this I was fraudulently compelled to pay another Rs.5192/-, Rs.9556/- and Rs.14807/- and Rs.24779/- through my Credit Card. I never wanted to sign up for any of this services. Other than the initial Rs.3292/- all the other changes have been fraudulent and were take out of deception from the customer care representative. It wasn't informed to me that these charges were no refundable and instead they kept on putting mental pressure and harassed me they there will be no use of previous service and until I pay them for the next one. I need no assistance from Shine.com whatsoever. Kindly refund my hard earned money and we shall never cross path.

Dear Team,

My name is Rajesh Dasari I had requested for amount refund due to shine com had never informed me about registration process during the initial call when representative called me just do the payment of RS.3186/- you will get all services and you will get better job opportunities

Later I got the called from relationship manager Mr Rohit what had started paraphrasing one by one process of payment to be done if I need to get full benefit so i paid till 18k amount at the middle of conversation relationship manager continued sending me to pay more amount which was ending till no where 30k to 40k which is actually not been informed prior before registration this is purely called scam fraud done by shine.com and when requested for refund they said cannot refund the amount until I clear all payments this is really not a right approach to take money from customer

Please help to get my refund amount back

I don't want any service with shine.com

Intially they have contacted and asked to provide services to boost resume and hilghlight it to recruiters but after the payment they are asking to make more payments that were i realized it is scam and not genuine and i have raised a email request and called to consumer services for refund and they are not responding

I have paid 3290rs 08 August 2023 for application boost and resume boost they told me that after payment they will provide options for job on their portal but everything was fraud still am waiting but there is nothing happened there are no any single option job to apply for me now I want my money back but they are talking like money is not refundable their customer care and senior executive told me so many lies before payment please help me out

Its been a Very Bad Decision Trusting Shine.com for taking Recruitment Database Services from you. In the Last 2 Months, This is the 3rd Time that my Database Services have been Restricted and Stopped for No Fault of ours. I am writing to express my deep concern and frustration regarding the recruitment database services provided by Shine.com. Regrettably, the experience has not been in line with our expectations, and I feel compelled to bring this matter to your attention.

Cheated through there hidden charges and before every payment, they said it is last payment you need to pay. They are cheating people in the name of HT media.

On 28 and 31 July, 2023 I received a call from shine.com that they will help in finding a job for me and provide premium services. To create an account, I would have to pay Rs.3327. I made the payment and was connected to another person(Aman).

Aman, Umesh and Virendra asked me to make a few more payments cumulatively worth more than Rs.100000 on incremental stages without revealing the full details of all the payments.

First I was asked to make a payment of Rs. 8151 for educational verification.

Then I was asked to make a payment of Rs. 14724 for company verification.

But then sent another request of Rs. 33746 and said that this is the final payment that you have to make and then the profile would be live. I was reluctant to pay but then I said okay will do it.

But here comes the shocker, finally the executive asked me to make the payment of Rs. 42354 to make the profile live.

And this is when I had it. I just didn't want the service at all. It doens't make sense.

I just said please don't give me the services, to which he said that we don't refund the money. But the profile won't be live until Rs. 42k aprox. is paid.

So, I was left in a limbo and frustation, I can't get the refund, I can't have the profile live. I just want the refund of all the amount I have paid. These are hidden charges and do nothing but dupe the customer.

Date of experience: July 28, 2023

I have applied for a job over Job Portal Shine. After few minutes I received a call from a fraudster stating that she is from Shine and wanted me to click on a link to activate my profile. When I refused, she pinged me with abuses.
She called herself Sonia and from Shine, her number is [protected]. She has deleted all the abuses for which I could not take the screenshot. Her Profile says Shine and its a Business Account.
Shine has revealed my number to such fraudsters and created such a mess, it was my awareness which has saved me else I would have lost money by that fraud. Also if such things are not stopped these people will try fooling so many youngsters who are in need of a job.

Content of Email sent to them on 26th of July'23 is mentioned over here

Hello Shine Team

I was called by the Shine Team today through Multiple Numbers
1.[protected]Tushar)
He has suggested that I buy a Resume Booster Service for which 3657 Inr. I have accepted this service & bought this under the communication that this will help pushing to resume to known companies in Bangalore. Post buying this there was a communication that there will be a dedicated person assigned to handle my account.

2.[protected]Shiva)
He asked me to run through my profile (Resume) and post which he asked me to upgrade to couple of packages with an information that this wouldnt cost thousands of Inr. However the first upgrade came at a price of 5192 Inr. (Education Verfication) which was paid. When asked why this value, Mr Shiva said that he is not aware of pricing and this done by Finance team of Shine.
Once again there is another upgrade package (Job Profile Verification Plus Package) coming at 9556 Inr which came as a Payment Link.
Considering the financial situation I have requested for time for the payment. We need to understand that without prior intimation this money is being asked to be payed.
When asked for time, Mr Shiva has denied and said that the services will not be given.

Post this I have tried communicating this with Mr Tushar, unfortunately he is not picking calls.

I highly doubt the services offered by Shine.Com.
If this was the way in which things were moving then it should have been communicated clearly during the first call.

I request a refund of my money immediately as this is really fishy. Even Naukri.Com is charging a package of 8000 Inr but they are very much transparent. The reason for opting to Shine was it offered a low cost of services.

I believe forcing a person to buy services worth 20000 Inr Immediately without any prior intimation is highly non justifiable and when Mr Shiva was asked to share contact of his manager, his response was everyone in Shine.Com talks the same language.

Couple of questions to Shine.Com:
1. Why terms and conditions are not communicated to Buyer/Candidate at time of taking any service?
2. Why details of package is not communicated very clearly to Candidate?

I sincerely request my money of 3657 Inr+ 5192 Inr be duly returned back as I am not confident of service and see this service as a Money making option.

I have email transactions for the same. Kindly ensure 8849 Inr is refunded to my account immediately.

Kind Regards
Umashankar.G
[protected]

28/july/2023

I have paid Rs 8892/- for 3 service

1 new resume for domain change
2 guidance for domain change
3 job alerts

I had clear discussion befor making single payments for above mentioned 3 services

Now, Shine executive Rajat called me today 28/july/2023 started forcing me to accept wrong service application booster.

What I will do with application booster as I have not received new resume for domain change, guidance for domain change?

What about my above mentioned 3 services I paid Rs 8892/-?

I had clear discussion with shine executive Rishab on call before making payments.
My requirement was need of new
resume for domain change, guidance for domain change & job alerts. He said me to pay only Rs 3292/- but I was not having enough money so he said do partial amount so I did on May 3-2023 Rs 1000/- the second part on May 5-2023 Rs 2292/-. After completing this payment he connected me to Rohit and he said I am your relationship manager I will give you new resume for domain change, guidance for domain change and weekly 2 interview leads but for that you have to pay more amount Rs 5000+tax I agreed without any arguments but I was again not having the said amount so I again did payments in part on June 5-2023 Rs 1500/-, and on June 10-2023, Rs 4100/-. I completed the payment of Rs 8892/- I had call to Rishab now Rishab again said you have to do more extra payments at that time I just started feeling unconscious because according to 1st discussion I just need to pay only Rs 3292/- and after saving money hardly I completed the first demand and Shine executives gave me second amount again I hardly paid 5000+tax to save my first amount Rs 3292/- now third amount they are demanding I felt I had done biggest mistake I just took support of wall balancing me from physically falling on floor then I said Rishab that I am going to complaint this type of Service Shine is providing to customer then he said don't complaint we will provide you requirements but now writers are busy you will get call till july 15 2023 I had patiently taken follow up from July 13 2023, july 16 2023 from their I am non stop taking follow up but no use other executives of shine picks up the phone and says they have done Mails to Shine team soon you will get the call after waiting on call when the call gets connected their is new person says they have done Mails you will get the call after lots of attempts on 24 july I had mailed on [protected]@shine.com from the 24th July I am doing follow up on mails till today I have not my service for which I paid Rs 8892/-. & now I am also attaching mails to this complaint site in that you will also find payment details. My requirement is new resume to change domain guidance for domain change & job alerts & I paid hard earned money for the service.

Regards
Vaibhav Rane
[protected]

Hi….

Hope Team doing well, I did not receive any refund from Shine team till date in my account .
These points I discussed with employee of shine today which are given below on that number : +91 [protected]

1 After some weeks, again call received from shine team member . Request me to take the service . She asked me what happened during call with Shine . I explained her properly .
What had happened...

Hi …
Hope shine team doing well. Today again a call received by me from Shine team to take service again .
I deny for that service to take your Shine service . Clearly told to my client managerShobha and Swati.
I told them, I need my full payment refund as soon as possible
They deny to refund the amount, already given the response to team why I am not intrested to take your service of Shine . During call and payment to shine my ICICI account is noticed toId did not use a single day service . I already told them that during concall of payment to Shine and fraud call is detected and the payments which were given to Shine team on phone is traced by hacker .
I request team and bank to block my account which I used during concall with Shine .
I requested to team to refund my whole amount and I not using your service any and there my account is traced by some one during payment to Shine team .

My client manager Shobha and Swati both and their team members who already in discussion during the con call when I am searching about service what would be best for me . All deny to refund my amount

I expect from Shine team that my whole payment will be refunded as possible in this week .

Sincerely
Vishal Bhalla

I am writing to bring a serious matter of consumer exploitation to your attention, involving my recent experience with Shine.com and their representatives while seeking job assistance services and opportunities for employment abroad.

During my interactions with Shine.com representatives, I was promised job assistance abroad upon making an initial payment of 3047/-. Trusting this assurance, I made the payment using my credit card and opted for EMI, with the belief that it would secure the promised services.

Subsequently, I was contacted by a representative who informed me about the need for an educational verification step to proceed with overseas job opportunities. This step required an additional payment of 5192/-. Assuming it was a necessary requirement, I made the payment as directed.

To my surprise, the situation worsened when another representative communicated with me, demanding a payment of 9556/- for job verification. Despite being assured that there would be no further hidden charges, I felt compelled to make this payment to move forward with the promised job placement.

Regrettably, the distressing experience did not end there. Recently, I received another call requesting a payment of Rs. 10 as a prerequisite for initiating a refund process. Given the previous instances of deceptive practices and seemingly endless payment demands, I did not pay the requested amount, as I feared it might be another fraudulent attempt to extract money from me.

I must express my utmost dismay and disappointment in this matter. I have been misled and subjected to a series o[censored]nexpected financial demands despite being promised transparent and reliable services.

To support my claim, I possess all the transaction IDs for the payments made to Shine.com. These transactions include:

Transaction Date: 20/06/2023
Merchant Name: Shine.com
Transaction Amount: 3122.53
Transaction ID: IN20230620_[protected]_[protected]

Transaction Date: 20/06/2023
Merchant Name: Shine.com
Transaction Amount: 9945.08
Transaction ID: IN20230620_[protected]_[protected]

Transaction Date:20/06/2023
Merchant Name: Shine.com
Transaction Amount: 5192.00
Transaction ID: IN20230620_[protected]_[protected]
I am seeking the intervention of the Indian Consumer Forum to investigate this matter thoroughly and hold Shine.com accountable for their deceptive practices. Moreover, I earnestly request your assistance in ensuring a full refund of the excessive amounts I have paid under false pretenses.

I hope that the Indian Consumer Forum will take prompt action to address this complaint, protect consumers' interests, and prevent others from falling victim to such exploitative practices in the future.

Thank you for your attention to this matter.

Dear Indian Consumer Forum,

I am writing to bring to your attention a concerning experience I have had with Shine.com and their representatives while seeking job assistance services and opportunities for employment abroad.

I was approached by Shine.com representatives who convinced me of their offerings, and I was initially assured that a payment of 3047/- would guarantee job assistance abroad. Relying on this promise, I made the payment using my credit card and opted for EMI.

Subsequently, I received communication from a representative, who informed me about a mandatory educational verification step for overseas job opportunities, which required an additional payment of 5192/-. Trusting the credibility of the service, I made the payment as directed.

To my dismay, the situation escalated when I was contacted again by another representative, stating that job verification was now necessary, with an additional payment demand of 9556/-. Despite being promised no further hidden charges, I felt compelled to make yet another payment to proceed with the promised job placement.

However, the distressing experience did not end there. Recently, I received another call, this time requesting a payment of Rs. 10 as a prerequisite for initiating a refund process. Given the previous instances of deceptive practices and seemingly endless payment demands, I did not pay the requested amount, as I feared it might be another fraudulent attempt to extract money from me.

I am posting this complaint to the Indian Consumer Forum to alert other consumers and seek justice for myself and others who might have fallen victim to similar practices by Shine.com. I request a thorough investigation into this matter and appropriate action against those responsible for these deceptive practices.

Moreover, I implore the Indian Consumer Forum to ensure that I receive a full refund for the excessive amounts I have paid under the false pretense of securing job assistance services abroad.

I hope that this forum will take my complaint seriously and work towards protecting consumers from such exploitative practices in the future. The transparency and accountability of companies operating in India must be upheld to safeguard the interests of consumers.

Thank you for your attention to this matter.

I opened my account in shine.com and got a call from Shine.com on 15/07/2023 as I was looking for a job.

They explained me that I need to pay Rs 3329 for the Application booster program service in which they provide job assistance, profile building and they will appoint a relationship manager that where this whole trap started.

After paying Rs 3359.14 I got the call from the relationship manager name Suraj and he told me that I need to pay for one of their services which is Rs 5192 and after doing this payment also he again told me that I need to pay Rs 9556 for another service so when I raised doubts he said that no this is the process that I need to go through to access their premium service and then after this again he asked for Rs 16706 for the service which he didn't explained to me and he told me that I will guaranteed get a job and if didn't pay I will not. He then said that I need to do just this one more payment and that's it nothing is wrong as he is from prestigious company called shine. Then after completing this one more payment he again told me to pay Rs 24779 for the services and at that time I got frustrated by this step by step payment which they didn't explained earlier at the time and when I told that I need a written mail explaining the whole procedure of the payment structure and he denied that he can't give and even his manager is saying the same thing.
As I have invested so much money I don't have much option as I want a job so I paid Rs 24779 and that time I asked him very specifically that is this the last time I need to pay and he said yes this is last and when I paid it he again said that I need to pay again Rs 32100 which was not communicated and he said that now he communicates it after payment.

And when I confronted him that when I already paid Rs 59562 in total. Is this really acceptable and when I discuss with him about this he told me that then he will not do anything in this case and that my profile will get rejected and not been shortlisted for the companies and he will not do anything and I will be on my own and then I told that I will take whatever necessary action possible to do whatever I can and he told me he don't care.

The whole thing is legit as I got proper transaction bill from shine.com which authenticate that it is from shine.com.

The whole time they mislead me as they didn't explain me the payment structure and when I said I don't have money they said now you are on you own and you need to pay it otherwise the relationship manager will not look into it. When I asked for refund he told me that there will be no refund as this is company policy.

Please I'm seeking for justice as I lost Rs. 59562 as I lost almost all the money in my bank account. I don't have a job and don't know how to survive they took almost all I have and that too a brand like shine.com.

I need refund and nothing else now.

I'm attaching some of the documents related to payment invoice which I received from shine.com please help me.