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Shine.com Complaints & Reviews

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Shine.com reviews & complaints page 7

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Jan 20, 2024
Jan 27, 2024
This thread was updated on Jan 27, 2024
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On 20/01/2024, at 03:30 p.m., I received a call ([protected]) from an agent Shivangi. She told me to pay a sum of ₹3327.71, and I will get a year's free service from Shine. I did accordingly.

But on the same date, at 6:00 p.m., I received another call from another agent([protected], this time a male agent who declared himself as my relationship manager), who told me to pay a one-time sum (he did not clarified the sum), so that I may get a better service from Shine.

At first he told me to pay ₹5192.00 and then ₹9556.00, and when I proceeded to pay, he told that I had to pay both simultaneously. I did accordingly and also sent him screenshots of the payment.
But then after confirming the payment he started describing me various kinds of things and again asked for a sum of ₹16000, and when I asked the need and reason to pay, he started arguing and misbehaving and I had to cut the call with a loss of ₹18075.71.

In conclusion, I would like to say that this kind of so-called 'service' is actually a kind of CHEATING Or FRAUD and I do not want such a 'service' from Shine. Please refund my money.

With regards,
Tushar Kanti Sinha
Dumka, Jharkhand
Mobile No- [protected]
Mar 5, 2024
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Jan 22, 2024
Shine.com Customer Care's response
Dear Sir,

We take customer satisfaction seriously and are glad to hear from you.

First, we would like to apologize for the frustration you've been experiencing recently. We want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us to improve our services.

We will respond to you shortly and we request you to bear with us in the interim. Thanking you and assuring you of our best services at all times.

Regards,
Team Shine
Jan 23, 2024
Updated by [email protected]
Respected Sirs,
Today, dated 23.01.2024, again I received a call from [protected] (this time again a male agent), who said that he will refund my money on the condition that I have to pay the GST and also asked for my account number. So in the name of GST he took 4 payments from me- ₹1626.00, ₹1626.00, ₹1925.00, ₹3600.00. I did accordingly.

But still after fulfilling the condition I did not got the refund and the agent cut the call saying that he will call later.

So please help and refund all my money as soon as possible.

With regards,
Tushar Kanti Sinha
Mobile No- [protected]
Verified Support
Jan 27, 2024
Shine.com Customer Care's response
Dear Sir,

Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

This is to bring your kind notice that the details do not belong to shine learning regarding the refund. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com. Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

Regards,
Team Shine
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    Rahul0912
    Jan 20, 2024
    Mar 29, 2024
    This thread was updated on Mar 29, 2024
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    Right now one guy named as Lucky senior sales person talked with me. While talking with him I told him that I have trust issue on job offering after money, because as I have suffered once in the same way. Simplilearn took money from me on job guarantee program but didnt provide me a single interview.During discussing on all these in the mid of the conversation he told " I HAVE NO CONFIDENCE TO CRACK AN INTERVIEW".After which I told him "how could you say that I have given 5 to 6 interviews and all those I have cracked. And you didnt have provide me a single one then how could you judge me." I took this as an Insult.

    My phone number is [protected]. Shine.com called me on 20 jan around 5:00 5:15 pm.
    May 8, 2024
    Complaint marked as Resolved 
    Shine.com customer support has been notified about the posted complaint.
    Verified Support
    Mar 29, 2024
    Shine.com Customer Care's response
    Dear Sir,

    We wanted to provide you with an update regarding your recent order. Unfortunately, our system is currently unable to track the status of your order using the information provided. To assist you further and ensure that we resolve this matter promptly, could you please share the registered details associated with your order?

    Please provide us with any relevant details such as order number, transaction ID, or any other information that could help us locate your order in our system. Once we have the necessary information, we will promptly investigate the status of your order and provide you with an update.

    Your satisfaction is our top priority, and we are committed to resolving this issue as quickly as possible. We apologize for any inconvenience this may have caused and appreciate your cooperation in providing the requested information.

    Thank you for your understanding and patience. Should you have any questions or concerns, please don't hesitate to contact us.

    Regards,
    Team Shine
    Dear Sir/Ma'am,

    We would like to assist you in tracking your order. However, we have encountered a challenge in locating your order using your name alone. To ensure we can provide you with accurate and timely information, we kindly request that you share your registered details with us.

    Regards,
    Team Shine
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      Prathamesh Phulpagar
      Jan 15, 2024
      Mar 29, 2024
      This thread was updated on Mar 29, 2024
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      Address: hariyana

      I have purchase 3k pack and they are forcing me to punches more 5k package I said I can't take it.
      now they are refused to give me that 3k support and not responding at all.
      cutting call on my face and talking in anger.
      I want my refund
      May 8, 2024
      Complaint marked as Resolved 
      Shine.com customer support has been notified about the posted complaint.
      Verified Support
      Mar 29, 2024
      Shine.com Customer Care's response
      Dear Sir,

      We wanted to provide you with an update regarding your recent order. Unfortunately, our system is currently unable to track the status of your order using the information provided. To assist you further and ensure that we resolve this matter promptly, could you please share the registered details associated with your order?

      Please provide us with any relevant details such as order number, transaction ID, or any other information that could help us locate your order in our system. Once we have the necessary information, we will promptly investigate the status of your order and provide you with an update.

      Your satisfaction is our top priority, and we are committed to resolving this issue as quickly as possible. We apologize for any inconvenience this may have caused and appreciate your cooperation in providing the requested information.

      Thank you for your understanding and patience. Should you have any questions or concerns, please don't hesitate to contact us.

      Regards,
      Team Shine
      Dear Sir/Ma'am,

      We would like to assist you in tracking your order. However, we have encountered a challenge in locating your order using your name alone. To ensure we can provide you with accurate and timely information, we kindly request that you share your registered details with us.

      Regards,
      Team Shine
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        Abhishek1008
        Jan 15, 2024
        Mar 29, 2024
        This thread was updated on Mar 29, 2024
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        Hi Team,

        I have received a call from a sales guy Rohit who tricked and misleaded him in making the payments of Rs 149847 on Jan 12.After that Iam running pillar to post to get my amount back.

        I get a call gain tdy from the same guy and he proudly says the money will not be refunded and you can do whatever you want.

        I have filed cyber complaint and also going to a legal way.

        I have asked a senior escalation manager from shine.com to give me a call but have not received a call and none of my mails has been answered.
        Apr 29, 2024
        Complaint marked as Resolved 
        Shine.com customer support has been notified about the posted complaint.
        Verified Support
        Mar 29, 2024
        Shine.com Customer Care's response
        Dear Sir,

        We wanted to provide you with an update regarding your recent order. Unfortunately, our system is currently unable to track the status of your order using the information provided. To assist you further and ensure that we resolve this matter promptly, could you please share the registered details associated with your order?

        Please provide us with any relevant details such as order number, transaction ID, or any other information that could help us locate your order in our system. Once we have the necessary information, we will promptly investigate the status of your order and provide you with an update.

        Your satisfaction is our top priority, and we are committed to resolving this issue as quickly as possible. We apologize for any inconvenience this may have caused and appreciate your cooperation in providing the requested information.

        Thank you for your understanding and patience. Should you have any questions or concerns, please don't hesitate to contact us.

        Regards,
        Team shine
        Dear Sir,

        We understand the importance of a timely resolution, and we are committed to providing you with the best possible assistance.

        Allow us some time to thoroughly investigate and work on resolving the matter. Our dedicated team will reach out to you shortly with an update and, if necessary, further steps to address your concern.

        We value your patience and cooperation during this process. If you have any additional information or details you would like to share, please feel free to respond to this email.

        Regards,
        Team Shine
        Abhishek1008's [Complaint's author] reply, Jan 16, 2024
        my email address is [email protected]
        Your team calls and says that they will refund only 67000 and not the full amount and they do not even know that I have raised a consumer complaint.

        Are you people serious about the complaint?I have also sent an email to your ceo Akhil gupta yesterday.

        I want the total refund of the amount of Rs 149847 by today
        Dear Sir,

        The resolution has been already provide to you and we wanted to bring to your attention a matter of security and privacy regarding the contact details you have shared.

        For your safety and to prevent potential misuse, we kindly request that you remove your contact details from any public or unauthorized platforms where they may be accessible. This precautionary measure is crucial in safeguarding your personal information and ensuring that it is not exploited.

        If you require any assistance or have concerns about specific platforms or instances where your contact details may be visible, please let us know, and we will be more than happy to support you in resolving this matter promptly.

        Your privacy and security are o[censored]tmost importance to us, and we appreciate your prompt attention to this request.

        Thank you for your understanding and cooperation.

        Regards,
        Team Shine
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          Subhasis12345
          from Delhi, Delhi
          Jan 14, 2024
          Mar 29, 2024
          This thread was updated on Mar 29, 2024
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          Address: Shine Gurgaon

          Mr.Vicki Goel of Shine.com has sold me services and an entire package of more than 1.30 Lacs in a misleading manner so insensitively to me a 56 Yr old person who has lost his job. I at least want refund of my money for the courses that he has sold to me saying that what you have studied 25-30 years back is not valid today in the job market. And later on in one follow up call he said that there is no need to study - we will put this in your portfolio that you are pursuing these courses to impress the prospective companies. PLEASE arrange for a refund of the Courses at least. Thanks. Subhasis Mahapatra (M)[protected]
          May 3, 2024
          Complaint marked as Resolved 
          Shine.com customer support has been notified about the posted complaint.
          Verified Support
          Mar 29, 2024
          Shine.com Customer Care's response
          Dear Sir,

          We have already assigned you the Service Account Manager to assist you with any queries or concerns you may have regarding our services. Your Service Account Manager is well-equipped and capable of addressing your grievances and providing you with the guidance and support you need.

          Please feel free to communicate directly with your Service Account Manager for any assistance you may require. They are here to support you and will do their utmost to address your concerns in a timely and efficient manner.

          Regards,
          Team Shine
          Dear Sir/Ma'am,

          We would like to assist you in tracking your order. However, we have encountered a challenge in locating your order using your name alone. To ensure we can provide you with accurate and timely information, we kindly request that you share your registered details with us.

          Regards,
          Team Shine
          Subhasis12345's [Complaint's author] reply, Jan 15, 2024
          Dear Sir,

          Thank you for sharing the details.

          Will arrange a call from the concerned team who will contact you and address your issues.

          Regards,
          Shobha
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            Kingsley23
            Jan 13, 2024
            Mar 29, 2024
            This thread was updated on Mar 29, 2024
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            I bought 2 services by Shine which I did not want in the first place but somehow they managed to force me into buying it. On Aug 1, I paid Rs.3197 for Application Highlighter and then on Aug 3, I paid Rs.5192 for Education verification totaling of a Rs.8389/- LOSS to me since no service has been given. Later I ask for refund and they say HT Media has no refund policy but they will exchange for some other service but nothing has been done till. Just recently I got another call to pay some 4K for another service, so they are continuing to CHEAT PEOPLE who are vulnerable and looking for job!. SHINE is a FRAUD company, do NOT fall for their scheming phone calls!
            May 2, 2024
            Complaint marked as Resolved 
            Shine.com customer support has been notified about the posted complaint.
            Verified Support
            Mar 29, 2024
            Shine.com Customer Care's response
            Dear Sir,

            We wanted to provide you with an update regarding your recent order. Unfortunately, our system is currently unable to track the status of your order using the information provided. To assist you further and ensure that we resolve this matter promptly, could you please share the registered details associated with your order?

            Please provide us with any relevant details such as order number, transaction ID, or any other information that could help us locate your order in our system. Once we have the necessary information, we will promptly investigate the status of your order and provide you with an update.

            Your satisfaction is our top priority, and we are committed to resolving this issue as quickly as possible. We apologize for any inconvenience this may have caused and appreciate your cooperation in providing the requested information.

            Thank you for your understanding and patience. Should you have any questions or concerns, please don't hesitate to contact us.

            Regards,
            Team Shine
            Dear Sir/Ma'am,

            We would like to assist you in tracking your order. However, we have encountered a challenge in locating your order using your name alone. To ensure we can provide you with accurate and timely information, we kindly request that you share your registered details with us.

            Regards,
            Team Shine
            Kingsley23's [Complaint's author] reply, Jan 15, 2024
            My orders are : Order ID: CP480593 and Order ID: CP481034. My Profile info : Kingsley Fernandes
            Project Manager It. Email ID [email protected]
            Dear Sir,

            Thank you for sharing the details.

            Will arrange a call from the concerned team who will contact you and address your issues.

            Regards,
            Team Shine
            Your Shine agent just shared an email with an Alert to be safe from Fraudsters. But where is the compensation of my Rs.8389/- spent on Shine.com ??? Is that Alert shared meaning that you are the FRAUDSTER? Shine.com CHEATS & SCAMMERS!!!
            Dear Sir,

            We have already shared the concern with the service account manager, they are working on it.

            Email has been already shared with you with all the details. Please look into it and revert.

            Regards,
            Team Shine
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              MahimaJain12121
              Jan 11, 2024
              Mar 29, 2024
              This thread was updated on Mar 29, 2024
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              Hello, Please find below details on incident.
              Date: 10th Jan 2024
              Description: I received a call from Shine. com's executive yesterday morning. He asked me to buy some premium services which costed around INR 3792 and said there would be no other charges. I got another call in evening from their relationship Manager named Suresh who was very arrogant, impolite and rude asking for another INR 5194 saying it would cover resume verifications and other diff thins. On paying that he sent me another request for INR 9566 for resume verification and said we can't proceed till you pay this amount. When I denied on the payment he started being rude, almost harassed me for making the payment. I want no services from shine and want my money back.
              Sharing email address for tracking: [protected]@iimidr.ac.in
              May 2, 2024
              Complaint marked as Resolved 
              Shine.com customer support has been notified about the posted complaint.
              Verified Support
              Mar 29, 2024
              Shine.com Customer Care's response
              Dear Ma'am,

              We have already assigned you the Service Account Manager to assist you with any queries or concerns you may have regarding our services. Your Service Account Manager is well-equipped and capable of addressing your grievances and providing you with the guidance and support you need.

              Please feel free to communicate directly with your Service Account Manager for any assistance you may require. They are here to support you and will do their utmost to address your concerns in a timely and efficient manner.

              Regards,
              Team Shine
              Dear Sir/Ma'am,

              We would like to assist you in tracking your order. However, we have encountered a challenge in locating your order using your name alone. To ensure we can provide you with accurate and timely information, we kindly request that you share your registered details with us.

              Regards,
              Team Shine
              MahimaJain12121's [Complaint's author] reply, Jan 12, 2024
              My registered email id is [email protected]. What are the other details you want?
              Dear Ma'am,

              With reference to your services, we tried to contact you to confirm the services purchased by you, and to explain the overall process of the services but the call was disconnected, we tried again but were unable to get through.

              Hence, we request you to kindly provide us a convenient time slot for tomorrow.

              So that we can get in touch with you and explain the process of the services.

              Regards,
              Team Shine
              MahimaJain12121's [Complaint's author] reply, Jan 18, 2024
              Hi, I am not satisfied with any explanation that your agent provided. Again, they were very rude, didn't want to hear my concerns. I don't want to use any services since they were sold to me using fradulent tactics. Kindly refund my money.
              MahimaJain12121's [Complaint's author] reply, Jan 18, 2024
              Team Shine,

              I got a call from one of your executives who said they can refund my money back if I pay them an extra GST amount 18% on a personal phone number which is a big red flag. I am failing to understand your processes and how everything seems like fraud in your company. Please refund my amount ASAP.
              Dear Mahima,

              Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

              This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

              Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

              Regards,
              Team Shine
              MahimaJain12121's [Complaint's author] reply, Jan 22, 2024
              What about my refund and the harassment that your executives did? I don't want to use any services from you that were sold to me by fraudulent method. Kindly refund my money.
              Dear Mahima,

              Refer to your discussion with our concern team on welcome call, the services was activated on the basis of your consideration.

              We request you to please utilize the service and take a maximum benefit of it.

              Regards,
              Team Shine
              MahimaJain12121's [Complaint's author] reply, Jan 24, 2024
              Hello Team Shine, I don't want to take any services. Your executive on the welcome call was very arrogant, didn't address any of my concerns nor did pretend to listen to them. As I repeat, Money was extracted in a very fraudulent manner through harassments' and torture. Please refund my money and train your executives on how to talk to customers.

              In case you don't wish to refund my money, Let me know so I can take things to next level legally.
              Dear Ma'am,

              We want to emphatically state that we have not engaged in any form of dishonesty or cheating. As a service provider, our core values revolve around delivering excellence, honesty, and accountability in all our interactions.

              Our dedication to your satisfaction is unwavering, and we want you to feel confident in your partnership with us. We are transparent in our communication, diligently fulfilling our responsibilities, and ensuring that our services are delivered with the utmost professionalism.

              Regards,
              Team Shine
              MahimaJain12121's [Complaint's author] reply, Jan 29, 2024
              Hello team shine,

              I haven't noticed any excellence, honesty or accountability in any conversations with your executives. All they have showed is ruthlessness, dishonesty and fraudulent tactics. Please check you call records on how your executives have behaved and train them on selling services, since you claim to be a service provider. I have the call records, and before I take them to social media or legal authorities please process my refund. Also, after selling services, your relationship managers don't call? This is the kind of relationship and service that you provide?
              Dear Mahima,

              Refer to your compliant, the issue has been shared with the concern team member, they will get back to you shortly.

              Regards,
              Shobha
              MahimaJain12121's [Complaint's author] reply, Jan 30, 2024
              Hi, I haven't received any calls yet.
              Dear Ma'am,

              Will check and will arrange a call on priority.

              Regards,
              Team Shine
              MahimaJain12121's [Complaint's author] reply, Feb 2, 2024
              Hi Team Shine,

              I don't want to use services/associate with your company after all the fraudulent tactics and misbehavior from your executives. I need my money back.
              Dear Ma'am,

              Refer to your complaint, we had arranged a call from the concerned team member and they addressing your all issues.

              Regards,
              Team Shine
              MahimaJain12121's [Complaint's author] reply, Feb 7, 2024
              Hi Team Shine, My issues are not addressed. Please note no amount of explanation can beat the fact that I was sold the services in a fraudulent manner. Please refund my money.
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                Jan 9, 2024
                Jan 11, 2024
                This thread was updated on Jan 11, 2024
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                Website: Shine.com

                I got a call yesterday from Shine.com, that they can help me find a better job and coerced me to do a transaction of Rs. Rs 3292. Now this morning on 9th Jan, their relationship manager called me and coerced me to do two more transactions in the name of some service, for Rs. 5192 and Rs. 9556. He told me that these two are the last payments, after that I won't be required to pay anything.
                But once these payments were done, he started coercing me for another transaction of 15000.
                I refused, and told them that I don't want to take their services and requested them to refund my amount.
                He said they will not refund.

                Please help me in getting my refund.
                My details are as follows:
                Manoj Kumar Sharma
                Ph. [protected]
                Email. manoj.k.[protected]@gmail.com

                Regards,
                Manoj Kumar Sharma
                +4 photos
                Feb 11, 2024
                Complaint marked as Resolved 
                Shine.com customer support has been notified about the posted complaint.
                Verified Support
                Jan 11, 2024
                Shine.com Customer Care's response
                Dear Sir,

                The resolution has been already provide to you and we wanted to bring to your attention a matter of security and privacy regarding the contact details you have shared.

                For your safety and to prevent potential misuse, we kindly request that you remove your contact details from any public or unauthorized platforms where they may be accessible. This precautionary measure is crucial in safeguarding your personal information and ensuring that it is not exploited.

                If you require any assistance or have concerns about specific platforms or instances where your contact details may be visible, please let us know, and we will be more than happy to support you in resolving this matter promptly.

                Your privacy and security are o[censored]tmost importance to us, and we appreciate your prompt attention to this request.

                Thank you for your understanding and cooperation.

                Regards,
                Team Shine
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                  Hasrath
                  Jan 9, 2024
                  Mar 29, 2024
                  This thread was updated on Mar 29, 2024
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                  Fraud /scam job offers

                  Today (08/01/2023) morning, I registered on Shine job portal. In the afternoon, a person named Siddharth called me from‪ +[protected]‬ and asked me to register with ₹1400, assuring me that he would place me in MNCs like IQVIA, COGNIZANT, and OMEGA. They promised an offer in IQVIA, and I had an interview where I was asked to pay nearly ₹23490. They assured me that this amount would be refunded by 7 pm today.

                  After...
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                  YograjVerma
                  from Lucknow, Uttar Pradesh
                  Jan 6, 2024
                  Jan 9, 2024
                  This thread was updated on Jan 9, 2024
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                  Website: www.shine.com

                  My name is Yograj Verma, i registered on shine.com 03.Jan.2024. I received a call from Shine.com representative on "03-Jan-2024", wherein he explained me about Paid services of shine.com with Nominal price of Rs.3292/-,
                  initially i showed no interest but then he started flattering about the services offered by them,
                  wherein he said they will assign a dedicated "Relationship Manager" for me and
                  he will closely work with me to help me to get new Job within few months with this nominal fees only
                  and i don't have to make any further payment.
                  So, i paid this Rs.3292/- and then he said they will assign a Relationship Manager
                  and he will call me to get more information about my Job requirement and will help me to find job accordingly as per my preference soon.
                  By 06.Jan.2024, "Suraj Singh" (Relationship Manager) called me from Mobile number "+91-[[protected]]" on "06-Jan-2024" at 2:00pm IST
                  and initially he asked me about my Job preference and post 20 minutes discussion,
                  he told me in order to avail good Job, i would have to get 2 services(2nd & 3rd payment mentioned below)
                  of Rs.5192/- & Rs. 9556/- and i would get service from excellent shine.com for lifetime.
                  So, with hesitance, I paid next 2 payments as he said this is last payment and they will ask for no further payment
                  but post this he again said i would have to avail another service(4th payment mentioned below)
                  by paying Rs.16, 518/- then i told this so wrong and i ask him to connect to his manager,
                  I spoke to his manager, he said this service is must to get good job, if i don't avail this
                  then other other 3 bought services would have no meaning and will get "forfeit".
                  So, reluctantly and in compulsion, i made 4th payment as well
                  but post that again they asked me to avail another service for Rs.24, 779/-(Fifth Payment mentioned below)
                  to which i denied as this time i understood something fishy here.
                  So, i requested him to connect to his manager again and then i requested his manager this is clear wrong
                  and i need full refund to which they denied and said there is not refund system in shine.

                  Below are payment i made to shine.com:-
                  First payment (Paid) -- Rs.3292/- (Product :- Education Verification Plus Package)
                  Second payment (Paid) -- Rs.5192/- (Product :- Job Profile Verification Plus Package)
                  Third payment (Paid) -- Rs.9556 /- (Product :- Senior Level Resume Writing Service & Professional Summary)
                  Fourth payment (Paid) -- Rs.16, 518/- (Product :- Jobs on the Move: 180 Days)
                  Fifth payment (I denied as understood something fishy here)-- Rs.24, 779/- (Product :-Jobs on the Move: 180 Days)
                  +1 photos
                  Feb 9, 2024
                  Complaint marked as Resolved 
                  Shine.com customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 09, 2024
                  Shine.com Customer Care's response
                  Dear Sir

                  Thank you for choosing Shine Learning for your service needs.



                  We greatly appreciate your trust in our company, and we are committed to delivering the best possible service to meet your expectations.



                  Regarding your recent service purchase, we have attempted to reach out to you in order to confirm the services you have acquired and provide a comprehensive explanation of the service process. However, our attempts to contact you via phone were unsuccessful.



                  To ensure you have a clear understanding of the service you've availed, we kindly request you to provide us with a convenient time when we can contact you. This will allow us to connect with you and provide you with all the necessary information regarding the service and its process.

                  Your satisfaction is o[censored]tmost importance to us, and we look forward to assisting you further. Please share your availability so that we can coordinate a time for a productive conversation.



                  Thank you for your cooperation.

                  Regards,
                  Team Shine
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                    I
                    iamvishuu
                    from Mahemdavad, Gujarat
                    Jan 5, 2024
                    Mar 29, 2024
                    This thread was updated on Mar 29, 2024
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                    DND for all means of Communication

                    Website: shine.com

                    Kindly unsubscribe me or DND me from all the means of communication from Shine.com. Also delete my account with shine.

                    I've tried to unsubscribe from the email, but the portal doesn't allow the same. Also sent mail to support but no answer from their side....
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                    S
                    SakshiGVY
                    from Nashik, Maharashtra
                    Jan 1, 2024
                    Jan 9, 2024
                    This thread was updated on Jan 9, 2024
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                    Urgent: unethical conduct and coercion by shine services

                    Recently, I received a call from Shine Services wherein they claimed a payment of Rs 4000 in the name of GST. Subsequently, I was informed that an additional amount of Rs 4750 is required for the completion of a pending service. Upon refusing to make this additional payment, I received a text message from one of their employees stating, "There is no use of doing complaints. File as many complaints as you can; it won't return your...
                    +4 photos
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                    Rohini peddi
                    Jan 1, 2024
                    Mar 29, 2024
                    This thread was updated on Mar 29, 2024
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                    Hi i got call from shine.com her name is swetha phone number [protected], regaring Wipro job process she asking registration fee 1800 i paid after that she told to scheduled interview at 12 pm i cleared after she asked for certification process fee 5500 i paid after payroll process they charged 9700 i rejects is not responding my mails and phones call please take necessary's action for her i want to returns my amount please .i sent screen shots also please find below
                    +5 photos
                    Jan 1, 2024
                    Complaint marked as Resolved 
                    not resolve the my complaints
                    Shine.com customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 29, 2024
                    Shine.com Customer Care's response
                    Dear Rohini,

                    Dear Sir,

                    Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                    This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                    Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

                    Regards,
                    Team Shine
                    hi these people are fully taken money again please consider these very cural people

                    Regrading job I am paying money - Comment #4133954 - Image #0
                    Regrading job I am paying money - Comment #4133954 - Image #1
                    Dear Sir,

                    Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                    This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                    Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

                    Regards,
                    Team Shine
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                      c123dana
                      from Hyderabad, Telangana
                      Jan 1, 2024
                      Mar 29, 2024
                      This thread was updated on Mar 29, 2024
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                      Hi Team,

                      Based on the call i got i was told if i pay indian rupees 3197, Shine will offer services regarding resume marketing and preparation of resume, there would be no extra charges by any means
                      But to my surprise when i got a call from relationship manager he asked me to pay 5000 for document verification which is not informed, am not interested to go ahead with shine on these grounds, please refund my money so that we can depart like friends, else i should consider this as mis information and a kind of cheating.You can check the call recording on these things.
                      Apr 29, 2024
                      Complaint marked as Resolved 
                      Shine.com customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 29, 2024
                      Shine.com Customer Care's response
                      Dear Sir/Ma'am,

                      We wanted to provide you with an update regarding your recent order. Unfortunately, our system is currently unable to track the status of your order using the information provided. To assist you further and ensure that we resolve this matter promptly, could you please share the registered details associated with your order?

                      Please provide us with any relevant details such as order number, transaction ID, or any other information that could help us locate your order in our system. Once we have the necessary information, we will promptly investigate the status of your order and provide you with an update.

                      Your satisfaction is our top priority, and we are committed to resolving this issue as quickly as possible. We apologize for any inconvenience this may have caused and appreciate your cooperation in providing the requested information.

                      Thank you for your understanding and patience. Should you have any questions or concerns, please don't hesitate to contact us.

                      Regards,
                      Team Shine
                      Dear Sir/Ma'am,

                      We would like to assist you in tracking your order. However, we have encountered a challenge in locating your order using your name alone. To ensure we can provide you with accurate and timely information, we kindly request that you share your registered details with us.

                      Regards,
                      Team Shine
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                        H
                        harshikachauhan
                        Dec 30, 2023
                        Mar 29, 2024
                        This thread was updated on Mar 29, 2024
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                        Resolved

                        I just received a call from [protected] in which some person named Arpita (probably) asked if I had submitted my resume on your site. As i hadn’t and had just unsubscribed from the emails, I replied that I did not.
                        To this the caller said ‘then did your father submit your resume’. This phrase was very insulting and disrespectful and disgusting, especially if it’s said by someone from the customer service industry. I must request you to go through the depth of it and remove such people from your company. I expect an apology from the employee for the same. This is very upsetting and I am disappointed and disgusted by such behaviour.
                        I need clarification from your team and an apology for the same.
                        May 7, 2024
                        Complaint marked as Resolved 
                        Shine.com customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 29, 2024
                        Shine.com Customer Care's response
                        Dear Ma'am,

                        We wanted to provide you with an update regarding your recent order. Unfortunately, our system is currently unable to track the status of your order using the information provided. To assist you further and ensure that we resolve this matter promptly, could you please share the registered details associated with your order?

                        Please provide us with any relevant details such as order number, transaction ID, or any other information that could help us locate your order in our system. Once we have the necessary information, we will promptly investigate the status of your order and provide you with an update.

                        Your satisfaction is our top priority, and we are committed to resolving this issue as quickly as possible. We apologize for any inconvenience this may have caused and appreciate your cooperation in providing the requested information.

                        Thank you for your understanding and patience. Should you have any questions or concerns, please don't hesitate to contact us.

                        Regards,
                        Team Shine
                        Dear Sir/Ma'am,

                        We would like to assist you in tracking your order. However, we have encountered a challenge in locating your order using your name alone. To ensure we can provide you with accurate and timely information, we kindly request that you share your registered details with us.

                        Regards,
                        Team Shine
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                          Rahul572
                          from Pune, Maharashtra
                          Dec 28, 2023
                          Jan 9, 2024
                          This thread was updated on Jan 9, 2024
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                          Resolved

                          Website: www.shine.com

                          I fell into the trap o[censored]nfair trade practice and hence demand all my money back. I must label all the transactions done to shine.com as an online fraud for the reasons as mentioned below.

                          Why shall I call this transactions as Fraud:

                          Shine.com has engaged in deceptive practices, repeatedly requesting payments under the false pretense of providing a lifetime service. Despite making multiple payments totaling Rs 36, 000, I am not taking any of your services.

                          If it is not a fraud, then there is no issue in refunding my money back in case I don't want to avail any of your services.

                          Misleading Statements:

                          The representatives of Shine.com have consistently assured me that each payment was the "last" and "only" payment required for a lifetime subscription. These statements were misleading and served as a tactic to extract additional funds.

                          Refusal to Refund:

                          Upon realizing the fraudulent nature of their actions and the lack of services rendered, I requested a refund. However, Shine.com has refused to provide any refund, citing the absence of a refund policy.

                          Threats and Intimidation:

                          In addition to their refusal to refund, Shine.com has resorted to threats and intimidation when questioned about their business practices. This behavior further adds to the severity of the situation.

                          Persons involved who made me to do all payments in phone call:

                          Suraj: [protected]

                          Sanjay: [protected]
                          Feb 9, 2024
                          Complaint marked as Resolved 
                          Shine.com customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 29, 2023
                          Shine.com Customer Care's response
                          Dear Sir/Ma'am,

                          We would like to assist you in tracking your order. However, we have encountered a challenge in locating your order using your name alone. To ensure we can provide you with accurate and timely information, we kindly request that you share your registered details with us.

                          Regards,
                          Team Shine
                          Dec 30, 2023
                          Updated by Rahul572
                          Hi, Please tell me where and how can share more details.
                          I have already mailed to shine.com and their compliance team, but is not hearing back there.
                          Verified Support
                          Jan 09, 2024
                          Shine.com Customer Care's response
                          Dear Sir,

                          Please share the detail at [protected]@shine.com

                          Regards,
                          Team Shine
                          Hi My Details are as follows:
                          Name: Rahul Kumar
                          Mobile No.: [protected]
                          email Id: rahul.kumar.[protected]@iitbombay.org
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                            Laksh1996
                            Dec 23, 2023
                            Feb 22, 2024
                            This thread was updated on Feb 22, 2024
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                            Resolved

                            Warning: Shine.com's Systematic Scam Exposed Rs. 149,971.01 Gone

                            It’s a Scam, I have made a fool of myself and made a payment totaling 149, 971.01/- rs

                            Shine.com: is running a scam where they are hiding the charges for the services, and once you pay for one service, they will keep asking for more money for more services. I have become the victim of this scam, and the details of the payments I made are below.

                            1st Payment: 5257/-
                            Service name :
                            1. Resume Boosterbr...
                            +7 photos
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                            pkapoor2510
                            from Delhi, Delhi
                            Dec 23, 2023
                            Dec 25, 2023
                            This thread was updated on Dec 25, 2023
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                            Resolved

                            I got a call on 22nd Dec 2023 from Shivanthali (+91 [protected]) who informed me about the paid services from Shine worth around 3, 000. I trusted and got myself registered after which she assured that I would receive a call in the evening from the relationship manager who would be managing my profile here onwards and guide me towards the entire process of recruitment.

                            I got a call on the same day in the evening from Shiva (+91 [protected]) who asked me about my experience and job preferences. He told me that I would be guided towards the entire process and various services would be provided to me during this process. Soon after this he started raising some invoice for some service with amount of around 4, 000 which would be for employee verification process then immediately after making payment he informed that the invoice was in two parts and I need to make the payment of both parts in order to have the service active. The second part was for 9, 000.

                            Even after this he raised more invoices for additional services all in two parts and with higher amounts. In total I have deposited around 1, 50, 000. Now today I have been trying to reach out since morning but no one is taking the calls or responding. I need refund urgently. We are not fools here. We can stretch this to next level if they need. But these tricks are not going to pay off.
                            Jan 25, 2024
                            Complaint marked as Resolved 
                            Shine.com customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 25, 2023
                            Shine.com Customer Care's response
                            Dear Ma'am,

                            Greetings from shine learning.

                            Refer to your complaint, we would like to notify you that your all the services has been activated on the basis of your verbal consent.

                            We kindly ask for the chance to showcase our expertise and dedication by providing you with our top-notch services. Our team is fully prepared to go above and beyond to ensure that your expectations are not only met but exceeded. By choosing us, you are partnering with a company that is focused on delivering results that matter.

                            Allow us to work with you to create tailored solutions that align perfectly with your unique needs. We are confident that once you experience our services firsthand, you will recognize the advantages and benefits that come from working with us.

                            Please consider this as our sincere appeal for the opportunity to serve you. We are more than willing to address any questions, concerns, or specific requirements you may have. Your trust is o[censored]tmost importance to us, and we are committed to earning it through our actions and dedication.

                            Thank you for considering our request. We eagerly await the chance to prove ourselves as a partner dedicated to your success.

                            Regards,
                            Team Shine
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                              SakshiGVY
                              from Nashik, Maharashtra
                              Dec 21, 2023
                              Dec 23, 2023
                              This thread was updated on Dec 23, 2023
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                              On 21/12/2023, an amount of Rs. 4000 was deducted from my account under the pretext of GST by Shine. Seeking resolution, I paid this amount in good faith, only to be further deceived.

                              Subsequently, I was informed of an additional payment of Rs. 4750, supposedly due to the activation of a service worth Rs. 16750, which was not disclosed initially. This constitutes an outrageous demand and is indicative of deceptive practices that are unacceptable.

                              Upon raising my concerns, I was transferred to a senior representative who pretend scolding the initial agent, a tactic that raises serious questions about the integrity of your company's practices.

                              I demand immediate and comprehensive action on the following:

                              A thorough and transparent investigation into the unauthorized charges totaling Rs. 8750.
                              A complete refund of the unjustly deducted amount of Rs. 8750.
                              An official statement explaining the circumstances surrounding these unauthorized charges and outlining corrective measures to prevent a recurrence.
                              Assurance that my personal and financial information is secure and will not be misused.
                              I have attached screenshots and recordings providing evidence of these transactions for your reference. The attached files clearly depict the unjust charges and the ensuing attempts to manipulate the situation.

                              As a member of a middle-class family, these actions are causing severe financial distress. I am not alone in facing these issues, as it appears that many others are falling victim to similar fraudulent activities.

                              I implore you to take immediate and decisive steps to address this matter and ensure a prompt resolution. If necessary, I am prepared to take legal action to protect my rights and interests.

                              I trust that you will treat this matter with the urgency and seriousness it deserves. I look forward to a swift resolution and your immediate attention to this issue
                              +3 photos
                              +4 videos
                              Shine.com customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 23, 2023
                              Shine.com Customer Care's response
                              Dear Sir/Ma'am,

                              We would like to assist you in tracking your order. However, we have encountered a challenge in locating your order using your name alone. To ensure we can provide you with accurate and timely information, we kindly request that you share your registered details with us.

                              Regards,
                              Team Shine
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                                Sara Saiyed
                                Dec 21, 2023
                                Mar 29, 2024
                                This thread was updated on Mar 29, 2024
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                                Resolved

                                I was asked to pay rs. 29 for scheduling my interview, then they did not provide me with any job interview, and they were making silly excuses for not processing my application further.
                                And the name of the person contacting me was Abhinav Sharma. I something is not done for this, i will complain against shine services. And the boy was using a very rude tone, he even threatened yo hack my bank accounts
                                +5 photos
                                May 5, 2024
                                Complaint marked as Resolved 
                                Shine.com customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 29, 2024
                                Shine.com Customer Care's response
                                Dear Sir,

                                Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                                This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                                Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

                                Regards,
                                Team Shine
                                Dear Sir,

                                Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                                Also, many civil and criminal proceedings in Delhi High Court and with police authorities have been initiated by our company to control these activities which are pending adjudication. Being a responsible company, we wish to support you in all ways possible and assist you to find out the fraudsters involved in duping you to make payments for services.

                                We would like to inform you that these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this on our own newspaper Hindustan Times.

                                Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

                                Regards,
                                Team Shine
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