Claimed

Snapdeal.com Complaints & Reviews

3.6
Last updated Jan 5, 2024
Complaints 14445
Resolved
9447
Unresolved
4998
Quick Links
Statistics
Share
Contacts

File a complaint to Snapdeal.com

Having problems with Snapdeal.com?

File a complaint and get it resolved by Snapdeal.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Snapdeal.com
Customer Service Contacts

Snapdeal.com Phone Numbers

Phone
+91 11 4637 1100
1592
668
+91 92 1269 2126
1459
1058
+91 88 8825 4614
1051
416

View more phone numbers

Snapdeal.com Website

Snapdeal.com Head Office Address

238, 1st Floor, Okhla Industrial Estate, Phase III
New Delhi
New Delhi District
Delhi
India
110020

Snapdeal.com reviews & complaints page 676

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
samuel morris
from Hyderabad, Telangana
Report
Copy

cancellation of my order without informing

Address:Hyderabad, Andhra Pradesh

I am Samuel Morris i have ordered a product on snapdeal on october 2nd and the order was placed succesfully and i get a mail on sayig due to the festive season the order will be 3-4 day delayed and today out of nowhere they just cancelled my order...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ankitmakraria
from New Delhi, Delhi
Report
Copy

They cancelled my order

Address:Mumbai City, Maharashtra

I booked a ipad mini from snapdeal on diwali sale . one day later i called them to inquire about my order, they said that my order is cancelled and they dont know how . So i asked them to let me talk to some higher peraon so i can ask him that how my order got cancelled they said to me that they will give you the same answere. Now the price of product is also increased and i wanted to gift it to my sister on Birthday but i wont be able to...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ashwrav
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False campaign with fat cash rich promoters

Address:Chennai, Tamil Nadu

Order No: [protected].

Product: MICROMAX LED TV SELLING PRICE IS Rs. 9999

After contacting the SNAPDEAL they replied me with this below mail. This is real breach of confidence by this Online e tailer. Statement claimed by the service provider is false. Also the claim done by company is very childish of "Un able to reach".

"""""Dear Ashwin,
Thank you for...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
U
UPENDRAkumar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online cheating form to avail interest rate thur customer payment

Address:Ahmedabad, Gujarat

Hi, This is regarding the order# [protected] (Order Placed On :[protected]:19:23). It’s been 07 days but I have not received my product yet. I called Snap dealcustomer service on 30th Sep14 and asked the detail why the deliveryinformation is not updated in your portal in order track option . then Customercare Executive confirm that due to some issue at our courier side we are unableto dispatch the product to you and we are escalating...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mahesh Bansal CA
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mental harassment, wastage of time, dubious business practices, cheating and fooling customers

Address:Ghaziabad, Uttar Pradesh

This is how some big companies like Snapdeal work. Snapdeal is one of the largest online shopping platform having reached the greatness in just three years. It has over two crores registered users, has touched gross sales value of Rs. 6000 crores and is front runner in competition with American retailer Amazon in just a short span of time. However, the plight of someone visiting the site for buying something is which I faced in last one...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
V K Sainath
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defect product delivered

Address:Chennai, Tamil Nadu

Hi, I purchased Adidas Trio Pack Assorted Socks from snapdeal worth Rs.136/-(+30 delivery charges). But they are not genuine adidas socks. Quality of product I received is even worse than any footpath socks. Elastic is coming from one pair. I washed another pair to check its quality. It started getting small holes, which will usually come after 1 year or 2 . I didn't expected this type of product form adidas. I already raised...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
saurav262
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No response for the Product Not Delivered after 15 days still waiting

Address:Kolkata, West Bengal

I have bought a Product(Samsung 32EH4003 32) ORDER ID:[protected] through Snapdeal on 23/09/2014 and it was supposed to be picked up for delivery on 24/09/2014.and it was schedule delivery on 29/09/2014, but after 10 days i the product is still awaiting for pick up at the seller location.The worst part is after continuous calling and sending mail to snapdeal customer care, everyday i get a 24Hrs timeline, with no Resolution.Also they are not...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
shubhanshukumar01
from Agra, Uttar Pradesh
Report
Copy

Not got my coupons which i was about to receive

Address:Gorakhpur, Uttar Pradesh

I have bought karbonn android one sparkle v blue from snapdeal.com. My order number is [protected]. Snapdeal said that when i will buy this phone then i will get RS 2000 snapdeal coupon code and RS 200 freecharge.com coupon code. I received this product on 25 september 2014. but till now I have not received codes. everyday i am calling them but they are not helping me. They are just saying we are working on your complain. Please help me to...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
K Shreevibha
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not delivered and Money not refunded- product 2801041445

Address:Bangalore, Karnataka

Dear Sir, I ordered product ( ID: [protected]) from snapdeal on 9th September, which was supposed to be delivered on 15th of september to Bhopal. Due to their internal issues they didn't deliver it. Now since 17th of september they are saying that they will refund me money, and they have not refunded anything yet, in spite of calling again and again. They just say that issue will be resolved in 48 Hours. 9th Sept: order placed 15th...
+11 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rajat virk
from Govardhan, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake supplement sold by snapdeal

Address:Karnal, Haryana

hii i bought nutrex muscle infusion and Arnold iron pump and these both are completely fake as one of them dont have any covering ..and boht have the same website on the bottom of the box which is www.custumblowmolding.com ( you can see this thing on pictures attached with this) as the nutrex and Arnold series both are different brands so they can't have the same website on them and phone number is also mentioned on that box which is a indian...
+2 photos
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
V
vikramr.singh
from Daman, Daman and Diu
Report
Copy

order delivery late

Address:Dadra and Nagar Haveli, Dadra and Nagar Haveli

Sir, my order id no.[protected] order material name v3100 black -3sim full multimedia mobile set. your side give estimate deliver date-03/10/2014 on before yet material not received.please reply fast.other wise my side order cancel. awaiting your reply. vikram singh...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
anujgakhar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SAMSUNG GALAXY S4

Address:New Delhi, Delhi

i bought a samsung galaxy s4 with cod from SNAPDEAL.first they sent DEFECTIVE PRODUCT, took money before opening the courier.when i ask for product RETURN AND ASK FOR REFUND AND they said ther COURIER PARTNER JV EXPRESS WILL PICK UP, THEY ALSO Told THE PERSON SATBIR SINGH WHO WILL COLLECT IT...AND i returned AND ALSO Took A RECEIPT AND GoT IT SIGNED FROM THE EMPLOY... now snapdeal is harrasing me by not refunding my money SINCE A MONTH. as...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Ram's identity
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-delivery of items & lack of proper response

Address:Bangalore, Karnataka

I ordered an item on 24th September 2014 bearing order no [protected]. The promised date of delivery was 28th September 2014. Today, 1st October 2014, i am still in receipt of the item ordered. Yesterday when i called their customer support they took a complaint (Ref No: 9791966) and promised resolution within 24 hours. Today it's still not resolved and when i call them they say i need to wait for couple of more days as it's holiday time and...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Aravind Mohan
from Pune, Maharashtra
Report
Copy

late delivery

Address:Chennai, Tamil Nadu

I made my purchasing with Snap deal on 23rd of September ( order id [protected]).My pathetic story story starts here. Today I am narrating the incident only to educate my fellow Indians to understand the snapdeal process of delivery so that my my brother and sisters will not cut a sorry face in front of their loved ones. As I told earlier the phone I purchased is for brother for his marriage anniversary, the marriage anniversary is on 26th...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
voratv
from Mumbai, Maharashtra
Report
Copy

PRODUCT SUPPLIED AFTER EXPIRY

Address:Mumbai City, Maharashtra

I ordered Ricoh Toner from Snapdeal on[protected]ORDER NO [protected] which was delivered to me on 21-09-14. On opening the outer carton of the parcel I found that the toner was packed in March 2013 but the same was delivered to me after 18 months. As per the Ricoh guideline for using the toner, the same should be used within 12 months of packing for best results. I immediately sent a return request on 24-09-14 to Snapdeal stating that the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hussain1.bangalore
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FAKE PRODUCT DELIVERED (ORDER ID : 2653032502.)

Address:Bangalore, Karnataka

FAKE PRODUCT DELIVERED HI I have got the product from SNAPDEAL (ORDER ID : [protected].), it worked fine first 2 weeks, later the item stopped working after 2 weeks. after continuous approach to snapdeal they have service center number of product they sold . i called service center and disappointed very badly, the product SNAP DEAL selling is totally fake.. they informed that they cannot give any warranty for the product. they Product...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vivek Atsadvantage
from Noida, Uttar Pradesh
Report
Copy

sold defective product as a new product

Address:New Delhi, Delhi

I bought three Dell Vostro 15 3546 from Snapdeal Order no. - [protected]. One of them turned out to be defective with the mouse pad being non-responsive. We logged a complaint with Snapdeal as well as Dell. Both these companies said that once they sell they cannot take it back, they can only repair it. It was strange. They would deliver defective products to consumers & then refuse to replace it!! This is a nice way to clear their defective...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sourirajanks
from bangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

duplicate/ used , DDR1 RAM was sold.

Address:Bangalore, Karnataka

Item details --order id- [protected][protected]th, September[protected] Transcend 1GB DDR1 RAM (JM388D643A-5L) The RAM as sent by snapdeal.com is a duplicate product. In original RAM picture, provided in snapdeal.com website, as below, has "Transcend " name imprinted in each black chip in RAM. http://www.snapdeal.com/product/transcend-1gb-ddr1-ram-jm388d643a5l/545249?utm_source=earth_feed&ut... But...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hydebashis
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

casual in delivery

Don't order anything from Snapdeal.com. I ordered a product on 10 th September. I got a massage from snapdeal that they will deliver my product within 15th September through bluedart courier. But when i tried to track my product on 20th i found that my ordered item was already goneback. The courier company also didnot inform anything.. Snapdeal also didnot show any interest to know whether the product is deliver or not. When i call customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
drsonu
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No refund since 1.5 month

Address:Vadodara, Gujarat

hello, i have purchased reebok floaters from snapdeal.com, but because there was an issue regarding size, i plaaned to return it back. i have followed the exact guidelines for return policy and did whatever i was told from snapdal. i had return it to the bluedart service on 12th august, 2014 as snapdeal had arranged reverse pickup. i had informed to snapdeal that i had returned it as i was told to do so., i was not told to collect...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
3 Comments
Report
Copy