Sony India Complaints & Reviews

Sony service centre which in kanpur under na name of suvtec swaroop nagar kanpur, i ask him sony 48kdlw700c ac adaptor what is the cost the guy says 4600 rs

And same part is in lucknow sony care which is in badshah nagar the cost of 48kdlw700c ac adopter is for 3500rs

Well being sony custmer is feeling like we are a curse why we brought sony led tv our home. I do regustered comolainy on 1st of july till date...

Sir, we bought a tv sony bravia 43 inch at 25 th june and connected on 27th june now we have an idea to change to 49 inch can u replace the item. i need ur suggestion,
i much eager about ur answer kindly send the details for me at earlier
25.06.2017 at sathya agency
madurai
43 inch sony bravia (tremenduluos effect)
with bajaj finserv emi
12800 paid...

First i was request to repair my sony led tv on 16 june. Repairing engineer come from f1 info solutions & services pvt ltd ; e2-223; shastri nagar at my home on 17 june (Service request id[protected]. Engineer told me my tv motherboard is not working, after long wait he change my motherboard on 1st july ’17. That day evening again my tv is not working. Then i complain again on 1st july ’17 (Service request id[protected]. He come again on...

Dear Sony would like to raise a complaint against your services.I Kavan Mehta have been purchased a Led TV on 18th of June from Vijay Sales Thane (Ghod Bunder) Thane and your people have still attended it for installation of TV and have already lodged a complaint to Vijay Sales but getting only answers from them that they would be coming soon.The Sales person from Sony person called up yesterday also (05.07.2017) and today also that they...

Dear Sony i would like to raise a complaint against ur services.I Dheeraj Kumar have been purchased a Sony Xperia XA Ultra Dual Lime Gold on 12th of February2017 from BASE 39 IMEI NO [protected] from the beaning it has manufacturing problem during the warranty period its battery was not working Properly its drain out very fast or So Much Heating & for This I had submitted it in service center 4-5 times each time it was repaired Software...

Dear Sony wuld like to raise a complaint against ur services.I mangesh Shinde have been purchaed a Led TV on 18th of June frm chroma vashi Navi Mumbai and ur people still not come for installation of TV and already lodged complaint to chroma bt still didnt get solution..and its very bad experience, so would like to return ur product.Every day I have to take follow up then after there is no solution.Pls same product take back n refund my tv...

Hi,

This is regarding service id 40429683.
I am sorry but I need to address regarding the frustrating service and customer care response. Last 2-3 days I have been told that service engineering will visit
my place but till date i dont find any such response.

The seniors people in customer care dont turned up for any assurance. Looks I am as customer been cheated in the name of service.
I...

My mobile phone Sony xperia xa f3116 purchas date 28 January 2017.my phone display problem don't repair service centers.my service center address LG -1B KANCHAN SAGAR SQURE POINT AB ROAD OLD PALASIA INDORE (M.P) 452003.
my phone imei no.
1st : [protected]
2nd : [protected]
please repair my phone company warranty.
my phone is not be demages......

Kdl -42w650a in5() sl no 4323879
this is the model no
42 inches led tv
remote not working
my mob no [protected]
this is happend from last 2 days
i tried to book through mobile but not succeeded
thats why i booked through this site
my address is
116 b sector 12 ukkunagaram visakhapatnam...

We have purchased Sony mart LED TV feom Vijay sales office at Thane Ghodbandar Road on June 30, 2017.We have received TV on July 1, 2017.TV pur chased is smart LED TV 32 inches.No phone call is received from them.It seems that they forgot to install.The invoice issued is in my name i.e. Abhishek Vijay Gagpalliwar.My address D-4, Flat no 102, Rutu Estate CHS, Patlipada, Ghodbandar Road Thane West)-400607.My cell phone no is +91-[protected]....

Dear Sir,

we are not able to connect the internet and mobile to TV. I have given complaint in 16/05/2017 . Complaint number 39488801. Till now problem has not rectified . No one is give proper Response in Customer care . every time they told me person will come with in 48 hours . But till now problem not solved.
please Replace the Product and send me new product same .
Regards..
Madhusudhan reddy...

I bought sony l e d t v from ganesh electronics pondicherry on 26.06.2017. I was told that installation will be done in3 days. But even after 1 week no one has contacted or has come for installation. They got the amount so they ignore their installation service responsibility. I will not recommend sony to anybody.
Customer name m. Bala gopal
S. No 3017472
Contact no [protected]...

I have above mobile imei [protected] from 29/12/2015, from the begning it has manufaacuring problem during the warranty period its sereen was not working for i had submitted it in service centre 4-5 times each time it was repaired and returned to m and last time itwas kept for almost 1n 1/2 month and assured me that now this will work propperly despite of several request it was neither replaced nor taken back by your service centre. Still...

Yesterday on 30/06/2017, your company representative servicew engineer mr. Ankur install above model led tv at night.
I observed one white dot on screen in s/on condition of tv.
Regarding white dot in screen on s/on condition of tv i informed to mr. Ankur, servicew engineer and mr gaurav of croma, noida-logix mall-a135, logix city centre, unit no.-11, sector-32, noida.
Photo i have send to mr. Ankur
You are requested...

Hi, I have purchased sony bravia Sony LED 102cm KLV-40W672E (Sony LED 102cm KLV-40W672E) from CROMA, Season Mall, Pune on 24-Jun-2017. It got delivered on 26-Jun-17. I got message from sony that New Sai Pune[protected] has been assigned for installation. I waited for one day for call from them. When I didnt get any call from them I talked to Croma customer care and Sony customer care about "I am not getting call New Sai Pune and When...

Hello sony team..

I would like to share my recent experience with sony.

Myself big fan of sony products. From 2008 i purchased more than 10 sony mobile for me and all types of electronic device for my home of sony like tv, home thareter, camera.. Speakers.. Etc.

But in future i never purchase any sony products or never recommend to any one about sony...

In my last 10 yr i never...

I had purchased xperia m4 e2363 in september 16. Phone has issues in ear speaker and mic since inception. Gradually ear speaker stopped working.

I approached service center where more than 10 days have passed and they are saying tomorrow, or day after tomorrow. Even quality of photos is not as demonstrated by the vendors. Even after spending 19000/- the phone is of substandard quality.

Further staff at service...

I bought sony led tv 24 " and sony is only looting people, making fool by selling cheap product. I m very disappointed because there is only three year gone my tv damage. And your customer care executive says give service charge and visiting charge. What is dis nonsense.. Y your product so cheap. My sister also bought sony tv same problem arise and customer service executive says we will not only for one customer. Haraam ki kamaai kab tak...

Ticket id:[protected]
Sundrapandiyan
On 9may 2017 i brought sony xa1. On 21 may 2017. I got the complaint... And went to services center they updated software and same complain is repeat again on 27 may 2017 i went to center again and they had changed all my devies and gave on 27 june 2017... And the complain is reapting again and again so please... Changed my mobile pls...

Dear team,

Nine days has been passed after logging a complaint to tv replacement.

Complain id = 40125083

One month back we have purchased 49 inches sonya bravia tv at 62000 rs and after one months got display issue.
Last sunday 17-jun-2017 technician visited and told there is and mother board issue and need to replace but we requested for television replacement.

Now nine...