Sony India Complaints & Reviews

I had lodge a service complaint on dtd 17 may 2017 at sony customer care at id 39498428 for tv repair, i have had received service persons contact details, but till today service person not visited & no any solution.
I have been in contact with sony service customer care unit, they also assured about service person, but still its not happened.

It could be lead to spoil a brand name sony service. I need why such delayed...

It was very bad phone i am fed up with this in 1 year because of so many problems i will submitted 5 times in sony care but again its not work properly again same types of problem i am complaining for the replacing it or upgrading it but more after 7 days there was no response when i call to customer care then it can hold my call again and again and waste my more than 25 minutes but there are no answer of my question and again it will give...

Respected sir/madam,
I had purchased the KDL-50W900B smart tv from chromo store of Ashram Road branch in Ahmedabad, Gujarat back in 2015. At the time we were not in position to set the tv on the wall. At that time that two technician named Piyush whose mobile number is +91 [protected] and Mitesh whose mobile number is +91 [protected] said us that whenever in future you need to mount the tv on wall just call us back. I still have the...

Dear sir
I have purchased your product sony led kdl-42w700b having serial no 3254274. It goes non functional after 3years and three months. I have approached to the nearest authorised sony service center. On inspection they noticed led screen not displaying nothing. But power supply is ok. They told me to replace control panel that costs approx 23500/ rs. So high amount for repairing. My question to the sony industry is it failure...

It is regarding my lcd tv at b-7-6 chander nagar ghaziabad. I contacted their vashali service centre for more than two months back. Your vaishali ghz centre representative came taken visiting charges and assured 2 months back to replace speakers and taken 2000 rupees as advance. But no body has turned up so far neither speakers replaced nor money refunded. On phone they are very alusive.....

I purchased sony led tv model klv-32w622e screen size 80centimetre on date 14may 2017 from sony centre gurugram. But when i checked and measured the screen size at home i found the screen size is 73centimetre so it is wrong product as per specification. Please help me against i got specified products with correct screen size. My contact number is [protected]
Name:vijay raj dixit...

Have sony xperia xa dual which i bought six months ago. Touch screen is not properly working and it got some patches on screen. Have still six months warranty period. Went to kg sony service centre at coimbatore they saying some reason and cannot claim from warranty and need to pay 4500/-for changing display. Then y they saying warranty guaranty etc etc... Have attached bill copy kindly go through it and i need proper soluton. Thank you...

Hello,

I am using Sony Xperia XA Ultra Dual Sim mobile. I am facing lot of issues with the mobile. I mean Heating issue, then changing of back camera to from camera option is grade out, then battery drain. I am using the phone for last 3 months. Then I visit the service center for fixing the issue. They just format my mobile and give it to me. After that I am facing the issue "Screen Overlay Detected" then till now heating...

We purchased led 46" kdl-46w700 on december 2014. We had taken extended warranty for the tv on the date of purchase as well.

The tv suddenly stopped functioning on april 2016 with problems in its screen. We promptly registered a complaint with the local sony service centre. The tv was replaced by sony india on 27.5.2016 with a klv 48w562d. Now, on 5.5.2017 the tv, klv 48w562d, stopped functioning. Now there is only sound and...

Hi
I call to local servervice center to check my TV set "Sony Bravia"

"Service Center Name: Sree Laxmi Services, Service Center Address: Gopabandhu Nagar, PO - Charampa Bhadrak Orissa, Service Center Contact Number:[protected]"

They came and took Rs12500/- to exchange my TV set and provide me a Job card and tail me to get the new set within 15 days. But till now no service has provided. Now they are...

Hi sony,

This is in regards with my new phone sony xperia xa that i purchased in december 2016. Since then i was facing heating issues and 2 months ago the phone turned off. Then, i took this phone to the nearest authorized service center in lajpat nagar, new delhi as my phone is under warranty. They repaired and gave it back. But, phone didnt work and again turned off after few days. Then this time service center kept phone...

It is saddening that inspite of various complaints to customer care as well as to the sony authorised service centre at shastri nagar delhi regarding job no. J70792631 dated[protected], no concrete action has been taken to attend to our problem. It was only after assurance from the assistants at the service centre that the memory of the ps3 can be increased to 250gb, we left our ps3 at the centre. Now, after repeated calls from our side,...

Dear sir / madam,

Reg. T v - sony 43w800 d purchased on 11th may 2017. From service they have alloted the service number 39405988. They have promised to come on 12th evening but till now no one is not turned back and they are telling coming in half an hour. Please look it in this matter.
This is not far how long we will wait.
Please let me know
Thanks
Mvns murthy...

Purchased from Hyderabad nitih infotech Pvt limited and installed on 16.4.2017 only. The sound quality is weak and very Poor sound even at volume 75-80. The dealer says that I have selected wrong Tv. The Tv asks for password every time I go to you tube and also disconnects from internet on its own very often. half screen is appearing in blue colour for ten to twenty seconds every time channel is changed sometimes for long time also. Unfortunate...

I have purchase new phone m5 on 15 may 2016, i am facing some problem
Of battery discharge & hanging & other issue after some time three
Time replace my handset (Sony m5 duel) from
Ony company
I am facing some problem from new handset. Next day submitted my new
Handset so repair in 1 month
(Genius service center udaipur raj.) to call your handset has been
Ready so im pick my handset so aging...

Kind Attn: M/s Sony India Pvt Ltd,
Dear Sir / Madam,
I would like to draw your attention towards problem I faced after purchasing Sony XA Ultra mobile. I Purchased Sony Xperia XA Ultra DS Black (IMEI No: [protected]) on 11.09.2016 from M/s Smart Solutions, Jaipur. Mobile worked well till 2-3 months, after that it started giving lots of problems . Camera stopped working, android problems, speaker volume decreased, call...

Hi, My account is registered with mobile number [protected], today you charged 49/- for premium account without my permission.

I did not authorize you for auto debit from my paytm account while registering. So need to know why you charged me 49/-

2ndly even after deducting the amount, i am still not given access to premium account.

This is serious case of Fraud and Cyber Theft. Please correct this...

Dear sir
My name is rahul bhardwaj and my email id is [protected]@gmail.com, your company has just charge 49 rs from my paytm wallet without my permission this is not acceptable. No customer complaint id or number is mention in your site, what kind of jole is this. I want my fund back and deactivate this service from my account otherwise i will go to consumer court....

Dear team,

This is to birng in to your notice that i have sony xperia mobile and i have given to the sony service centre located as mentioned below :

Active techno care
M 9, 10 yashwant plaza station road
Indore 573202 madhya pardesh.
Phone :[protected]

I visited above address as on may 8th 2017 also got the job number : w[protected].
Model number : e2363
Imei...

Sony mobile xperia xa ultra graphite black, serial no: b133 purchsed from vijay sales mumbai - opera house branch.
Date of purchase 06/11/2016
First problem faced on very next day of purchase was mic, could not hear anything on call and loud speaker. Went to service centre to launch complaint but got rectified without raising service request.
After just completion of month, touch screen, heating and battery issue started...