Sony India Complaints & Reviews

Worst service we ever had from bijapur service center.. No prompt response and no one ready to take responsibility. Many of them are outside during working hours or they are on leaves. We did placed order for a adapter 1 month ago and not yet got confirmation of order placed after paying 50% advance amount. Manager is always outside during working hours.

Front desk lady is not smart enough to handle customer. Even she is too...

I want duplicate bill because the ink on that bill gone... I wish to send me duplicate bill.. Set name sony c5 ultra dual white colour urgent want and only tin number and invoice number is shown on that bill.. Tin no:-[protected] and my invoice number :-slf02a[protected]... Billing name : rahul... Buy it from croma select city mall... Purchase date 22 feb 2016... Iemi number :-[protected] imei 2:- [protected]... I want it urgent...

We have purchased a sony laptop from ezone as follows: purchase date: 13/8/2016, brand:sony laptop, model:svp11213, serial no: 0000425. It started giving display problem from march, 2016 and have following repair history.

1. First service repair date by sony authorized service centre date:23/3/2017.
2. Seconf problem reported to ezone on: 18/4/2017,
3. 2nd repair date after multiple followup by sonny service...

Sony channel always plays the kapil sharma show. For the entire afternoon only one show is telecasted. I would like to suggest that you should not only telecast one particular show but other shows as well. Even on weekends, what we find running on this channel is the kapil sharma show. And this is not the case for sony. Sony hd and sony hd+ telecast only kapil sharma show. Repeat telecast of daily soaps, cid etc should also be telecasted....

I bought a sony tv led32 klv 32r302d1 from adishwar india limited marthahalli, on 22/12/2016. I noticed horizontal line on the screen on 25th april 2017. I gave a complaint to sony and the comlaint no. Is 39131459. An engineer from vigneshwar services bangalore, to whom the complaint was assigned came on 29th and mentioned that the screen is required to be changed. He this screen is to be imported from singapore and they would intimate us....

Athough i got the mobile on 23june 2017 ..from the customer care the same complain is repeating...pls help me to can same brand mobile...pls this is my 4th complain about it. ... Ticket ID:[protected]
SundraPandiyan
On 9may 2017 i brought sony xa1. On 21 may 2017.i got the complaint... And went to services center they updated software and same complain is repeat again on 27 may 2017 i went to center again and they had changed...

I have purchased a sony led tv (Model 50w950d) on 28th jan 2017 from reliance digital at jp nagar, bangalore.
In the month of april, the tv suddenly switched off and didn't turn on. Had registered a compliant with service reference # 39184307. The engineer came and replaced a part after taking over a week of time which is too much. First of all i am not happy about the tv getting this kind of problem just after couple of months of...

I bought a smart TV of SONY in Aug 16 thinking of a great brand from Croma being the good electronic retail. It went faulty within 10 months and that to in a major way. Screen and motherboard was completely faulty. I talked/wrote upto customer care/CEO/MD of SONY and Croma and kept asking for replacement or extended warranty. It was of no use, they compelled me for repairing and finally after 10 days of waiting i had to get it repaired. Response...

Want to log a serious customer service issue with Sony and its service centre. The service centre name is teknika electronics in dombivali east, Thane.
I have bought soundbar since 8 days but there is no one from service centre who has come to install and its lying unused. Have been trying their service centre number since last 8 days but no one picks up the call. The service centre owner rudely says that he is the owner and not installer....

I bought xperia xa on january 2017. The ringer volume notification is showing in between every time and the battery back is very low, the phone will turn off if it comes 15% or 3%. I had given my phone for 3 times in my nearby sony service care kottayam. They will just update phone software then gave back and said now it will be okey, but when i reach home and check for a wile it will be in the same previous condition and the problem is not...

I buy this phone on sunday 18th june 2017 and i was facing hanging problem from next day onwards now is just 23rd june 2017 how can i expect to use this phone for a month, everything was getting open by it owns without clicking.
When i try to get it power of it was not showing that option as well. It was blinking with notiifcation while i am attending call. It was worst experience with sony....

Dear sony,

I had purchased sony led tv klv-40r452a in5 sr no 4347853 before just 3.5 years before dated 21/12/2013 for my home use ar rs. 56, 900/-

But i regret to inform you that in last week suddenly this tv was off in running condition after that i called sony customer care vide service request id 39764174 which was attended by p. S. Electronics nagpur phone no.[protected].

After attending...

Before 5 month ago i have bought sony xperia. Xa ultra mobile phone but during this time android version running is 6.0
Now i want to update my android version. 6.0 to 7.0 & also available on my hand set, but still no any notification come regarding android upgradtion so i call to customer care & talk with regarding android upgrading they told me due to some network problem u will not get notification & not able to provided notification...

I write this mail with immense anguish & disappointment to state that my TV (Sony Bravia W80D Series) in less than a week of being installed has a major display problem. I have purchased two TV sets & one Home Theatre system from Vijay Sales, Andheri West, Mumbai around two months ago however the installation has happened only a week ago. I really wonder how can a globally branded organisation like Sony fail so miserably in quality control...

Sir, we purchased sony bravia led model kdl-48w700c on april 2016, it works one year one month after that it's not working. So we complaint to sony online. He told panel problem. After few days after we contact to sony bravia toll free number. They told panel cost is around 25000/-, they told warranty is over so it cost that much. Please give consesion sir tv works only 1 year. So please give us panel in free of cost please understand my...

I have purchased this sony tv 46 inch at delhi from reliance digital pinnacle mall sec 10 dwarka delhi on 10 oct 2013. Within 44 months the tv screen has gone faulty within the picture jumping vertically at periodic intervals. A complaint was lodged with sony customer care vide complaint no 39992066 dated 13 jun 2017 at bangalore where i am presently posted. The mechanic informed that the panel had gone faulty and it would cost me rs 33000...

21.10.2016 I had purchase of Sony 32" LED TV, KLV-32R412DINS 4114917, with branded Sony against invoice no. 2924/1617/08172, copy attached from Khosla Lalbazar branch, last 5 days it was not working the TV due to main board is damaged as per your technical person's feed back and they told it will be replace the board. but I want to replace the TV as it is only 9 months and TV is not working.

It is highly request to you please...

Sir,
I purchased a sony xperia xa ultra dual (Graphite black) on 24.05.2017.in my phone having heating and charging problem, i made a complaint to sony service centre (Agartala, tripura west) on 05.06.2017 and handed over my phone along with invoice copy to the service centre for replacement. But the authority of sony service centre has not accepted my request in turn they booked a call for repair (St no aijpr2208qst001). On 13.06.2017...

I got touch problem at upper screen
I took cell in april last week within a month t showed up, i had my exams could not go at that time only, i went on june 1 and am even facing the same issue it's been 19 days still no response, and the customer care says the cell is with headquarters and they say to wait on arguing they said senior executive will speak within 8 hours.. Same they are saying since 5 days...

I have brought the mobile sony xa1 for 19999 on 9 th may 2017... I have problem in the mobile that, automatic sound increased in incoming voice call, and automatically went the in silent mode, onces it switch off the problem is perement. I had complain to customer care on 20th may 2017 about the problem they updated the software... And the complain is repeat on 27th may onces again i went to customer care and give they said they want to given...