Sony India Complaints & Reviews

We had purchased a sony bravia lcd tv from the nearby harsha showroom in the year 2013. It's been nearly 4 years since and the tv was working just fine, but since the past few days the tv is not working properly. I called the nearby sony service centre twice and waited for more than 5 hours today but no one came because of which i had to miss my important meeting today. I request that the company might take immediate action against this inconvenience...

I have a sony mdr-xb550ap stereo headphone with mic.
Curently i am having a complaint about this mentioned headphone mentioned below
- left side low bass responce.

I have visited sony service station at thiruvalla sony authorised service center

But i am very disappointed by the technicians that they have not identified any complaint and they all are trying to deny the warranty due to less technical...

I brought the mobile phone on 9 may 2017
I had complain about automatic silant and automatic sound increased in call... I had complain this about in customer care on 20 may 2017 they said it's software problem... And same complain is repeat again and on 27 may 2017.. I went to customer service again they said that they given to the head quarters... Since i did not got the phone...

I have been purchase led from sony, with below details, during using it there is coming complaint of screen lining, double images, screen blank

Model no. Klv32ex330in5
Serial no:- 3293563,
Tollfree grivence cell:-[protected],
Sonyindia. [protected]@ap. Sony.com

Purchase detail:-
Thakur trading, chattarpur
S. No:- 825,
Book no.:- 17,
Dt:- 28/10/2012,...

I have purchased an led 32 inch tv on 2016 it is within warranty now today the usb port is not working i cale dthe custoer care asked them to send techncian as it is within warranty they refused to send technician and droped the hon intentionally paese take action against the company hep m asap. My contact no is [protected] take action agaist the company asap thse bloody companies only know to snatch money from customers...

I bought this cell & there was issue with the cell it use to switch off & restart again every 5 mins. I went to the service center after lots of complaining my cell was replaced & i had to ask for the stand by phone. Then after 3/4 days they replaced the cell & i got the new cell. But the again the same story & then email was not working they the cell back stating it has to be send to company's head office to update the software of the email....

I bought a sony bravia hd tv model – klv-48w562d on 20th aug 2016 from croma showroom situated at crown interiors mall, faridabad.

All of sudden its started hanging on 10th june 2017 and screen was washed out completely on 11th june 2017. I called sony customer support and lodged a complaint, engineer arrived 2nd day and said that screen is completely faulty.
He came with screen today and replaced it, within 30 mins...

I brought this phone because it having 23mp rear camera but camera quality is very poor they not captured details sharply
I think camera lens having problem
It works like 13 mp camera so please let me know when you solve my problem
And also touch screen is not working right side corner for the top...
So please i want to know when you solve my problem......

Job no: w[protected]

I have purchased a sony xa1 mobile on[protected]. The touch started giving problems on the very next day.

I was unable to type few letters on the left side, i took the phone to the dealer poorvika mobiles to which they informed, i will have to go to service centre to get the phone serviced.

I was off town on a business trip and was able to go to the service centre only on...

In continuation of my earlier complaints, again i would like to express my woes suffered by me in the hands of sony india company. I had given my ps3 for exchange to ps4 on dated 24/5/17 vide my cheque of amount 11000/-, whose clearance message has been received by me. But despite several visits and calls to both the service centre at shastri nagar and customer care center, no action has been taken on their part. I request to all concerned...

Dear consumer care,
This is in reference to our massive issues going with sony.

We are using sony 32” led screen 3-4 no’s on daily basis, as wireless display and we connect to our laptops through wifi direct and easily do the screen mirroring without any issues. Our all led’s are of sony make and we only buy sony brand as we have a good trust in the brand.

Recently, we have purchased one more sony...

Dear sir/madam,

I bought sony xperia m5 dual phone our only mobile store.in my phone having front camera and heat problem, so went to sony service center on 15/05/2017, i submitting the invoice copy. Those told me this phone is out of warranty, you want to do pay the amount. But i bought www.onlymobiles.com 10 month back only (I have invoice copy also), how it is out of warranty in my phone.

The sony service...

Dear concerned,

I arunendrra ganguly have submitted demand draft of rs 690/- at your dombivali branch for the replacement of damaged tv model no klv-32r482b in5 serial no 3343620 but till date i have not the replacement of the tv. Whenever i call they give excuse that replacemnet of tv will be given next week but next week never comes and they directly say go and talk to the company if you want

I need a resolution...

I have purchased sony bravia model 43w77e, from sony center-nancy electronics thane on friday 12th of june 2017 & assured to install it by saturday. But near about 72 hours are gone & still the service for installation & demo is not provided by them. They are continuously tell me that the people from mangalmurti service center thane are not available.

Please do the needful...

My order id : es388820 combo od sony 10000 mah power bank with mouse. I received a duplicate and used product with not working powerbank. Immediately refund my amount. Dont cheat peoples....

I bought Sony MBH20 Bluetooth headset recently. I am not able to connect to Lenovo k3 note mobile.
Please let me know what I need to do to connect to Lenovo k3 note mobile.
Is there any problem with the bluetooth version for this mobile.
Can I fix it using any mobile app.
Please revert as soon as possible.
This is working with iPhone 6s but wanted to use with Lenovo k3 note mobile.
Please help...

I have purchased the sony ht-rt3 home theatre on 4th june 2017 and booked appointment for installation on 10th june 2017. After so many follow-up calls to sony service centre i did not receive any person who comes for installation. Service centre executive only gave words of sure installation on same day, but two day has been passed and yet not received any support. I took leave from office and waited two days for this but it's embarrassed...

Sir, i have purchased sony xperia xa1 on 12th may 2017, it has started its malfunction from 19th onwards i. E, touch problem. Due to my personnel work personal work i was not to attend the nearest service centre till 23rd. On 23rd i have submitted my mobile for replacement, but the concerned people have not accepted my request in turn they have a booked a call (W[protected] for repair. They are suggesting that the replacement can be done...

Hi, we purchased sony led w800c tv on sep 2015. But our tv screen is showing blur lines. When we went to sony center they say display panel issue and asked about where you bought. We said caravans store. Then they said if we you bought from sony center you will be having 2years display warranty. But in clipart also providing 2 years panel warranty. We have bought the tv for more than 60k. So please replace the panel and give. I have attached...

Sir, i had deposited dd dated 01.06.2017 for rs.44, 990/- drawn on bank of baroda, agra[protected] for purchase of led from sony center, sanjay place, agra. I was told that delivery is made only after confirmation from the bank for credit of dd in the a/c as per policy of the company. Then finally, delivery of led model no. Scl40r352e (E)- was made vide invoice 479 dt 07.06.17 morning.

I was ensured for the installation...