Sony India Complaints & Reviews

I purchaed my tv on 11 may 2014
Sercices were done on following dates-
1. 11 april 2015
2. 19 april 2015
3. 11 july 2016
4. 6 aug 2016
5. 31 aug 2016
6. 27 dec 2016
7. 4 may 2017

Every time after repairing there is a new fault or the same previous one.

My tv is in warrantee as i have done amc (2 years extended warranty) issued by sony
So it makes...

This is regarding a 26"led tv which i had given in your service centre named neosa electronics private limited, 158, s p mukherjee road, kolkata - 700026 on 19.02017. Job reservation no. Tcn-153 after a few days from the day i had handed over the defective tv, from the service centre over telephone they contacted me and informed that l have to pay rs 9500.00 for repairing and i had to deposit min rs 4000.00 to take up the repairing job. I...

Brevia tv. Klv-32ex400 in5. Purchased on[protected]. With victory digital shoppe, 4-7-93 mainroad, habsiguda. Hyderabad 500007. Iam observing red colour on tv monitor. Since 2 weeks. On 9-5-2017at16-45hours informed, customer care [protected]. My complaint not acknoledged.. Please arrange, technician. My address. Dr. D. Obulaiah. Flat;403.12-5-149/7. Vijayapuri. Tarnaka. Secunderabad.500017. Mobile.[protected]....

Sir i have your company led 32 inches of braviea model. For the last few days it is not working properly. Complaint was lodged but the person who visited says that as the product has been stopped by the company and they are unable to provide resolution. As the spares are not available. Please advise me that the amount spent on your product has been wasted. Now what should be done with the product. Thanks....

Sir,
I given a mobile for repairing of battery at N R I electronics Ghaziabad that is authorised by sony india, Further i want to say that i given my mobile as on 18/04/2017 that time they told me that 3-4 days are required for replace the battery, thereafter I contact many time but there response is not positive.I am facing many problems without mobile.
So you are requested to take necessary action.
I will be very thankful...

I have sony tv and sony home theater music system. At the time of purchase, the tv and home theater music system were inter connected. So the tv sound was enjoyed in home theater system. But after some time the interconnection was disturbed and now both are independent. Tv sound i can listen through tv only and not through home theater system. Only dvds and cds which i operate in blue ray dvd player, can listen through home theater....

Hi,

I'm Aditya, I complained about my Sony Bravia KDL-46EX720 from the last two months and waiting for a solution. At the end as a last resort I emailed service head in the hope of finding a solution but I'm still being troubled and thrown around without any proper solution.

I've been suffering with my the from the past 5 years as I've serviced it 3 times in the past 5 years almost every year with screen blurring...

We purchased led tv sony make two years back... When we put on the tv, it works for 15mts. After that it shuts down automatically nd red light blinks for 8times. What might be the problem. Kindly look into it nd resolve my problem. We bought it for 100000... It worked just 2 years only.. Even we can not trust sony company. Before this also we has sony tv it navel gave me any problems....

Reference : pradeep patil

I bought a sony led tv (Klv-40w562d) from suyog rajendra digital, sangli (Pincode 416416) on 13/02/2017.
Bill no is[protected].
While purchasing, i used axis ban credit card & seller assured that there is tie-up between sony & axis bank and so when converted total purchase amount rs. 50900/- into six emis, it will be divided by six.
But, my axis bank statement shows emi is rs 8859/-.br...

I had visited sony authorized service center at chaitanya electronic... There team was really not helping our problems... Given the my sony mobile for repair on 28april 17 but still time they not call me for esstimed amt. Or any for about my mobile issue... When i visited after 7 day's they are giving me bullsheet or sensless reason... Engineers are not available so ur mobile was not checked... So im asking them ur engineers not available...

Sony xperia M4 AQUA, get switched off after coming from care center as I clicked to update the software through notification panel.now phone is not getting on.
My phone no. Is [protected]
My care center ID : W[protected]
Plz clear my problem and help me to get out of this problem....

This is the third time sony has blocked my ip address. Last two times also they didnt give any reason for blocking my ip. Because of this i cant play online games.
I want my ip address to be unblocked soon. Also i need a valid reason from sony why it is doing so. My ip address is : 124.40.246.85
My contact email id : [protected]@gmail.com

Sony customer care is also very slow. They ask too much time to resolve...

My phone has been theft on 30 apr 17 in the evening time at new delhi railway station details are given below:-
Imei no[protected]
[protected]
Sim use bsnl, jio no-[protected], [protected]
Sony mobile c5 ultra dual (Ec450) i request you to please track my mob phone and lodge a complaint to avoid any miss happening this phone in life please sir...

This is with regard to a Sony Camera HDR PJ340B I bought on 22nd Nov’2014 paying a fortune due to the passion for photography. But, within a year the camera started giving problems of intermittently getting out of focus and continuous shaking and due to my extremely busy schedule couldn’t take it to Sony Service Centre till Nov’16 when after submission I was told the same has been repaired and I collected it back after repair. As the...

Respected sir/madam,

I like to watch kuch rang pyar ke aise bhi show but i cant able to watch it on night time shedule so i used to watch repeat telecasts at morning but i cant able to watch all episodes as sony tv cant air regularly on morning tme period like monday and friday. Please its humble request do air all the episodes regularly in morning....

The usb jack of our sony bravia tv is not functioning properly. After we purchased it, we did not get any demo regarding how to use the usb jack or watch movies from external device. When we connect the pendrive it says usb cannot recognize. Neither pendrive, camera or any other external drive is getting detected. Please resolve the issue as early as possible.

Contact: [protected], [protected]...

Hi,
Its very unfortunate to share on customer services of Sony. I believe, Sony provides one of the best quality service across the world but its really the service which I have experienced was broken my heart.
Summary, I bought a new TV and contacted customer service on 29th April-17 for installation at Warangal -TS, but says there is no service in Warangal. Moreover, the way they said and spoken its really sounds like very...

I bought a sony xperia c4 dual on nov 2015, during the warranty period the touch malfunction problem occurs with in 4 months and sony service center replaced touch under warranty. After that the same problem occurred on june month and they again replaced under warranty. Now the same problem occurs but they are does not considering me because my warranty expired. There is a problem in xperia c4 dual as manufacturing defect. But sony does not...

Sir, I have purchased Sony Bravia 32 " LCD in 2010 from Sony Centre of Meerut.(32"LCDTV). Now multiple wrinkles develop across the Screen. Also from yesterday onwards a bubble like smoky eruption developed across the screen and it is spreading rapidly and picture is having white back ground.i purchased the TV at a cost of Rs.32, 000/- and well protected with voltage stabilizer. It is highly disgusting to know that your service centre seeks...

I have given my sony vio laptop for repair as the keyboard was not working at m/s digital care bhubaneswar which is the authorized service centre. The laptop was handed over vide job no - J62653942 dated 19.10.2016. Advance given rs 5000/-. After two months in dec'16 one day i found that the service centre was locked permanently. The service centre did not feel to inform also and return the laptop and advance amount. After telephoning various...