Sony India Complaints & Reviews

I gave my device (XPERIA Z1) to authorised sony service centre (Innovation Computers) NAGPUR on 8th march for power key, volume key, repair... Sony service centre receptionist said you will have have to submit your device for new battery, micro usb port cover repair, power volume key PCB.The actual problem was power volume key PCB, But the receptionist said you will have to repair the battery as it failed the calibration, and also micro usb...

The same common problem of sony LED TVs..my to also got. I have purchased my to on 1-1-2013 and its 4 years its life over. Colour got faded and screen gets blur. Technician visited after complaint says..something Ly panel problem without even touching to..so this is a common problem In sony..he suggested to replace panel..which may cost around 10k. Sony is **** don't go for sony LED ..rather than u can opt for samsung or LG better service,...

I purchase a led sony bravia tv, after 6 month a little crack like development seen in right lower corner but that time screen was working properly after some time it start flecring but over warranty one year expired.
But service centra giving me estimated cost 10300 for desplay replacement if desplay available in company othervise he will given new set in payment of 75% of mrp.
I have already raised this issue to sony tv through...

Hello Sony Team,

After attempting to fix the issue of my phone Xperia Z3 Compact, I had submitted my phone to the nearest service centre at Metal Tech Andheri West Mumbai.

They have provided to me an estimate cost of ₹23000/- for the replacement of the motherboard which seems to be an unrealistic quote given to a problem to the problem that has been occurred on your defective piece of equipment.
br...

I has purchased Sony led TV model 40w562d, on dated 02/06/2016. atlist three times my TV display not working. Your care person came repair the problem but still date problem as it is, today same problems face.

Please hardly request to you solve the problems, otherwise collect your TV.

I am very tired to your led TV and coustomer care officer.

I hope you are understand my problems.
Please...

I have bought Sony HT-RT 3 from Snap deal in January . Twice i have requested for the installation in January and month of Feb but no one came from the service centers ( F1 SOLUTIONS PVT LTD ). Only once i got a call from a Guy named PANKAJ mob no- [protected] i told him to com on Monday he said OK then on Monday he refused to come. now today morning i raise a request again through customer care and the same guy PANKAJ ( F1 Solutions pvt ltd...

My mobile sony xa ultra is handging problem and eroor any app i use and automatically restart my phone black display i am sony service enerudhna i gave my phone and after servie enter 6 time my phone software and ater not solve my eroor i am 6 to time going to servie cneter and hey say ur problem is solve not to again generate this problem bt after 1 day continue this problrm and my phone now 15 days in head oie and not to surly when ome...

Sir, i am k. C. Anil kumar last 13.03.20117 morning i gave my mobile z5 model no. E6883 to m/s. Madona sevice centre, vytilla, kerala. I am the first person to enter the office and i returned from 11.30 am after giving the mobile. They told me they will inform the position of mobile immediately. But they didn't inform me anything yet. I tried to contact them several time and they told me to wait for a minutes. But they don't response yet...

We are loyal sony consumers for past 20 yrs. We purchased the model klv-24p413d about a year ago. On mar 13, suddenly the video stopped working — only audio was working. Sony service personnel visited & claim that we have to pay for fixing the problem!! The warranty copy is attached. It clearly states that
"without purchase invoice, this warranty is valid upto mar 2017"
We are shocked at the response of sony personnel. We...

SonyLiv online services provides access to movies, episodes of earlier TV shows, etc. It has a premium service, where by paying money, we can watch shows and movies online.

Yesterday (March 12, 2107), I paid Rs. 49 through PayTM to SonyLiv Premium Service for one month. The amount was paid but, when I tried to play movie, again I am asked to pay for Premium account. What happened to the money I paid last night? I am unable...

I have purchased sony Pendrive of 16 GB since 3 months. I was using it and in between suddenly it stopped working. It shows its properties but i am unable to delete my files from r care but they are blaming me that i must have done something and they are not giving me the proper service. So its my kind request to you that please give me proper service as soon as possible.
I am waiting for your reply....

I'm not satisfied with your electronic products, i bought sony m4 aqua last year the phone is worst compare to others in price and quality the earphones, temperature of phone, sim card slots which is delicate to break, sensor and microphone doesn't work properly, not a water proof, sometimes the phone struck and my TV also does not support some files to play movies and cannot access to internet in TV(sony Bravia NX65, 40 inches), and camera...

I had bought a 26 inch led tv 5 years back and now it's panel has gone obsolete.i request u to grant me a new panel for the tv or give me a brand new tv as i m not in a position to buy a new tv.I have already paid for the panel but our service center asansol said that new panel for the tv is not available and they are telling us to buy a new tv but i want my old tv to be replaced by a new tv for which i will pay just the panel price and not...

Dear sir,
i bought sony m4 aquamobile on 24 feb 2016. sony m4 aqua features was water proof, 2400 mAH battery, sound is good, purchase time phone cost 20, 000 Rs. i submit sony m4 aqua phone on 13 feb 2017 ambe electronics service center noida sector 18.regarding battery issue . but company provide me xperia xa in place of sony m4 aqua.
but that feature sony m4 aqua have not seen in xperia xa . like water proof, 2400mAH battery,...

This is regarding the Sony Led Tv's, I suggest anyone opting for it should do a thorough research before putting in their hard earned enormous amounts on them.
I had a blind faith in Sony Tv's because there was never any problems with the picture tube huge televisions they manufactured, but there is a major manufacturing fault with their LED's. They develop dark lines in the display over a period of 2 months to 18 months after you...

I have recently bought DVD home theater DAV TZ145, but it is fail to deliver proper surround sound from my 2-channel input as well as from my USB.

Product is not delivering me what is claimed by Sony. Further more sony claims 1 years of service warranty but after trying for more than one month, sony fails to serve for its defective product.

All the problems in the product is communicate via mail as well as to...

I had reached to Sony Service center at Noida sector 18 to repair my phone h/w. They took my phone and said that they will call me back in two days to update me with cost and issue.

I received the callback that it would require Rs 8000/- to fix my phone and I will have to come to their center to pay half money to get proceed the repair.

I stay 20 KM away from their shop. Now I have to first run to them to pay...

I gave my Sony Xperia m5 phone to the service centre at Panjim Goa because it used to frequently shut down. They told me they would call me once it is repaired as they don't have a service centre here in Goa and they would have to send it to Mumbai. I gave it for repair on the 6th of February and it's already a month now and no sign of my handset yet. My complaint number is W[protected]. Please look into the matter....

Hi,

I have bought a sony bravia 42" inch led tv in 2014 @ 65000/-.
Within 3 year it started showing the distortion in led panel without any accidental damage.

When i raised an complain in sony service station then they gave me estimation of 22400/- to replace the entire panel.

This is 33% of the actual cost and i can not bare it.
This reflects the ridiculously bad quality of sony...

Actually I purchased Sony Blue ray home theater in the month of December and service man installed it.But at the time of installation he said there is a problem in aux cable even we also purchased that one. And we called to service provider thrice but he doesn't listen and just replied will come tommorow and not yet came. We are facing problem as volume is not ok and even when smart TV is not in on mode and not connected to audio mode and...