Sony India Complaints & Reviews

Dear sir i'm SURESH.N, i have a sony xperia C mobile, and purchase ebay online market at 2014 .i'm useing the mobile 2or3 months after that mobile was hardware and software problem i'll contact the delar of ebay .he is told to me i'll clear the problems but not cleared the problem and i have many more problem is again and again then he will change the product of C3 that also same problem make me i'm purchase the mobile on may 2014 that time...

Dear Sir,
I have purchase a sony mobile set & i have used the set only for 03 month out of 7 Month, The set is always getting problem & i am always remaining idle with out my mobile set, for which my job is hampering & i am not in a position to purchase another one new set of Rs 25000/-

So i request you please arrane to support me & exchange the defective set on urgent basis to make my life & work easier
br...

I am a fan of Sony products. In fact, 6 of the product I use is of Sony testifying the confidence I have in Sony products backed by excellent and timely back up service. But I am now facing a situation challenging this conference.
Recently my Sony tv KDL32EX650 had some problem and your reportedly registered service provider for Alapuzha region M/s Bright Care diagnosed it as defect in LED PANEL. They have under their receipt no 3258...

I have submitted my sony experia smart phone at sony service center(M 9-10 Yashwant Plaza, Station road Indore MP) for repair on dated 22/10/2016, and they told me that it' would take 3 to 5 days to repair, but they hadn't response approx 2 week after that I have call them so many time then they agreed with phone replacement and they told me to submit the check I have submitted check but after one week they told that check cannot be accepted...

I have bought a SONY KDL-43W800D on[protected] from Sony centre, chillimbi, Managalore. At the time of purchase dealer told me the wrong information about the TV. He told me that the internal memory of the TV can be expandable. But when i talked with SONY customer care, they clearly told me that internal memory can not be extended. I want to return the TV because i have been misguided. Even still the dealer is saying that this will be solved...

Dear sir
I have purchased sony xperia z5 8 months backfrom starting i have lot of issues with call attending time phone hanging, battery backup problem. After several visits to sony service centre problem not resolved. At last 24th october 2016, job number is w[protected] at
Madona, kollam kerala (Sony authorised service centre). At last they told me that the battery is replaced and the hanging problem is rectified. They...

Dear concern,
I am one of your customer my phone no [protected] who bought M5 DUAL on Nov 3, 2016 of worth 25, 990/-. I just want to take your concern regarding inconvenience i am facing form your phone and customer care services since i bought the phone till the date.
I bought the phone from one of your authorised shop named ELECTRO PACIFIC, which is situated at S.C.O 1024, Sector-22 B, CHANDIGARH. The contact number of...

We bought a Sony TV last year but due to some personal reason we didn't use it till last month.from September we started using it so we need the stand to fit it on wall .so we contacted the shop dealer and he talked to the company customer care and agreed to give the stand even if the guarantee period is over.last day we went to buy the stand from the Sony shop .they denied our request and told since its not in the warranty period they can't...

I bought it before 6 months and now while i connected it to my tv it shows no drives connected. I tried it on my laptop and it tells that you cannot access the files. I formatted it and again copied the files into it. Then also it says cannot open the file and some message appears. And a message appears while connecting the drive to my laptop that that there is a problem with this drive and do you want to fix it. Tried copying different types...

This is regards of Mr. Rushi Patil who has purchased handset xperia Z5 dual on 9th May 2016 from Reliance Digital Store.

On 28th September 2016 due to some problem I had submitted my handset to M/s. Sri Sai Electronics service centre Vashi ( Job No: B1W[protected] & received delivery on 3rd October 2016 but my problem was not resolved so again I had submitted to same service centre & go Job no : W[protected] which they have...

I have purchased this camera just 4-years back.
I am fan of sony and have laptop and music system of sony.
When i had given this product for servicing then at that time the part was not available in india.
Service centre people has requested this part from singapore and told will get back to you.
But i had got a call last week that part is unavailable.

Sir, want to understand this product is just...

My Sony television purchased on the date of 31/08/2013, was in problem from last 4 months.I asked sony service provider for rectifying and they found that PANEL is defective.
After that, up to now Didn't get any positive support from Sony dealer (Technoplaza - Barraackpore division) except odd behavior like sometimes they are telling, "this model is discontinued". sometimes "we will search if this panel available in stock in INDIA/SINGAPORE",...

Dear sony team,

I have purchased sony 32 inch led tv kdl 32ex550 on 12th/dec/2012 and paid around 32k. I am getting a display err right now on the screen. Since it was out of warranty, i called up sony authorized service center [madonna sales & service] near me and i went their to repair the tv.

After one day, they said, display panel needs to be changed, which would cost around 14k. There was an issue two...

Sony service centre, Ashok Nagar, Chennai, is refusing to return the damaged LCD screen after replacing it with a new screen. I paid Rs 21000. How do I know if they really replaced it? They could have some repair in the old LCD. I think this is a fraud. The LCD screen belongs to me and not Sony. The service centre person is saying that the screen has to go back to Sony office. I think this is a scam. They are repairing old LCD and selling...

I've submitted my laptop(model-SVF152C1WW) on 22/11/16 . the problem is related to the motherboard, yesterday i received my laptop on 25/11/16. but when i checked the pendrive ports of my laptop they all are in rust. the service center in Ashok Bhawan, Nehru Place Pedestrian Subway, Nehru Place, New Delhi 110048 tricked me and install a second hand motherboard and kept the ordered part of my laptop . please give me suggestion now what can...

I am writing today to complain of the extreamly poor service of sony which i am witnessing from the past few weeks. I am a very disappointed customer.
My sony lcd tv is not working and i have been calling to your service center almost every alternate day from the past few weeks requesting to send your engineer to get the tv check & repair but every time i dial to you service center i got nothing but a service request id numbers. Now...

Sony tv model sony led 81cm klv-32r402a purchased on 23/08/2013 suddenly screen is black out and white linings are shown contacted customer care and technician visit home and said lcd panel needs to replaced. Now they say parts is not available, is it true for only 3 year old tv parts is decommisioned?

So you are reqested to please arrange to change the said pannel board in free of cost. Every reputed company changed their...

I gave my sony (Xperia e4g) mobile handset to service at sony service center in erode on[protected]. At the time they told me that battery is the issue and told it will cost me 1250 and said handset will be ready to deliver within 1 week. After 1 week they said charger pin got damaged it will take another week and charged 100 extra. After another week they are saying mother board itself got damaged and charging 6000. If motherboard is damaged....

Hi,

I am from alleppey, kerala. i brought a sony lcd tv, (model: sonklv40bx50) from qrs, alleppey in 17/03/2013, invoice no.[protected].
One day (last week) the tv suddenly stopped working. display was not working. informed the nearby sony authorised center and one person came for checking. after inspecting he told it would cost around rs.23000 as it's panel is affected.
Having brought a brand like sony, am very...

Hi,
This is with regards to my sony experia cellphone which was purchased in december 2015. From the 1st day of purchase it has started giving me problem and finally it was given for servicing in july month.
Again in the month of november it suddenly stopped working and mobile was given for repair in service centre. Both time i got the same reply as "due to mechanical reason mobile stopped working".
I am surprised to...