Sony India Complaints & Reviews

I have purchased this TV device on 17th December 2016. At the end of company's warranty period ( 2017 ), the panel board got damaged, it was then repaired. Next, at the end of extended warranty period (2019), the mother board got damaged, again this year (2021), the panel got damaged once again. This time we have to pay, as it is out of warranty period. If we repair it, then what is the guarantee that it will not happen again? What kind of...

Hello,

Our 3D 50inch smart Sony TV screen has vertical colours and background turned black.
Contacted Sony service center and raised complain.
Service engineer visited and by just watching the condition said T Con Board has to be replaced. Took 2000rs advance and ordered the part which would cost us 14000rs.
After 12 days of vigorous follow up they mentioned that no part availability for this product..the...

I bought sony mdr 650 bt less than a year ago.
Thanks to its delicate hinges, they got broke within 6 months o[censored]sage.

I reached sony service center s. B. Electronics thane-400607 and they say that this specific model can not be repaired by sony as per sony india. It was really shocking to know that you provide after sale support specific to product. Is this what we get in return of brand loyalty. I have been...

Sir,
Sony complain no 67846630

I have purchased a TV of model 55X7500H form Abhu Dhabi with two years warranty .

Now your service centre refusing to install as first time .

Kindly direct them to install on priority basis as I am suffering as Sony customer .
It is further bad that Sony company is not United & dividing with country which is internationally bad show by your company...

I have paid for sony liv premium services and not sure why I am not able to use the service.

i thought may be because I am an android user, I tried laptop no where I can see been paid, my google subscription shows payment deducted.

i am not sure why such app has been allowed in India and that too with overseas subscription option, I feel not able to report and still if the app exists its like looting people....

Home theatre HT-RT3 Serial No. 3514621 not working properly.
From: Saroj Tomar, 54, Dipit Vihar Colony, Indore Road Ujjain Mob: No [protected] / [protected]...

While I paid Rs 8500/- for 2yrs Extended Waranty charged the SG Infotech ( Sony authorised Service Cente ) khandshwar PANVEL Raigad given me receipt without signed on Revenue Stamp & refused to give receipt duely signed on revenue stamp but i refused to accept the receipt and cancelled the procedure. i have to state that such type of golmal transactions are going on ( it may be all over the Country )
Please look into the matter and...

For decades we use Sony's Electronic devices of all sorts (Laptops, Cyber-Shot Camera, Car Stereos, WalkMAn's, VHS & VCRs, CD Player's TVs, Music Systems, iPods, etc.). But the recent experience we had from our 48" Sony LED Internet T.V, bought in August 2015, is highly disappointing, and damaging our trust in Sony Devices. Within one (1) year from the date of purchase, the above T.V's panel board got damaged, and was replaced, and similarly...

Tv me aawaj aa rhi h bnd krne pr...

In my tv I have sound glitch which everything I have explained. They do not solved anything still now. They even don't send right technical analyst to solve the problem. I am struggling for more than 1 year with their team to solve my queries. Nothing happened. They said in a call that they will call again. But sent mail that there is no problem in the tv. Kindly do the needful. It's giving mental pressure with the product for me. I had taken...

I have requested for repair of my television Sony bravia on sony customer care services - Request No[protected] in the month of OCT 2020. However Nobody has turned up for the repair of the television till date .the request was assigned to Sonic care lucknow .
TV Details - Model No KLV-40R482B
Ser No 3353660 Nov 2014.

Date of purchase -2015...

Tv Not Working 10 Days...

My head phone is sony MDR-EX150AP Wired one. After a 4 month of continuous usage its mic was not working properly. Please do the needful....

Power Adapter issue...

I bought Sony SA-D40 4.1 Channel Multimedia Speaker System with Bluetooth (Black) | B07864V1K1 (B07864V1K1 ) HSN:85182200 thru Amazon (Inv HR-DEL[protected] Dtd.27.08.21).After few days remote volume key was not working.I have compaint & service done by SV Enterprises-Muzaffurnagar-251001 UP on 03.10.21.But the same problem exist.Now I was told that the remote need to be replaced.Kindly support.

Regards,

Kedarnath...

I am oder the sony earbuds 1599 but I am receiv that a havy cardboard and local brand earphone and his damage he is not working so i requste to please refund my money or right product...

Replacement issue
Sony denied for warranty...

Model no: klv-24P413d
Serial no: 9755223
Date of Purchase:[protected]
Extended Warranty Card no: 22025393
Many time there is a problem in led in warranty time period, After Motherboard and Panel change there is 3 years warranty then again and again this problem we face. Your Service is really not good. We registered our complaints 3-4 months but there is no response from your side. I reorganized that Sony product...

Dear Sir/Madam,

Sub : Refund of Rs 101242.00 transferred to Sony a/c on[protected]

I have given my TV Sony Bravia LCD NX 650 at Universal Electronics, Mehdipatnam, Hyderabad, Telangana under replacement offer. Accordingly, on the advice of the service center, i have transferred an amount of Rs.101242.00 to your account on[protected].

However, i was told that by the service center that the offer...

I have purchased Bluetooth in August 2020 and in 6 months the Bluetooth had connectivity issues with phone. After much complaints and physical verification I got replaced with new Bluetooth. Soon after in 3 months the physical body of Bluetooth start fading from ear buds and volume buttons. In no time the control panel is visible now and this look horrible. I feel cheated and misleaded paying thousand to Sony India as they can't provide a...