Sony India Complaints & Reviews

WIthout any disturbance at home, my tv automatically turned off, and not able to see the screen.

Kindly take the necessary action....

I have purchased Sony home theater on 22/07/19 from saravana stores and found there was some problem after the purchase. I have made call to service team with my warranty card and they made it work for time being for the 1st time when I face the issue. Now again i came across with simular problem in my home theater and service team is working on it. While purchasing, Sony service center mentioned that Sony will replace new home theater if...

My led tv 44x8000h has bottom left side black dust is clean so please helpme sir...

I bought this product (Model Name: KD65X9000F, Serial No:[protected] around 2 years back and all of the sudden one day when I switched on the TV there was no display but audio was there. I called customer care and they sent a technician for inspection. Technician told me that the display panel is gone and needs to be replaced which will cost me around 54k. After that I started calling customer care to help with the matter but every time they...

We had purchased a SONY 50" FULL HD TV in the year 2016 which was the latest model at a big amount of Rs 80, 000(MODEL NO: KDL-50W800D). We chose Sony brand as we thought it was the most trustworthy brand. But alas we were wrong.Within 1 year the panel of the tv was damaged and since it was within warranty it was repaired without any cost.Now again in Jan 2022 the display is not working and after lodging complaint and paying an advance of...

I purchased TV on 20th January last month after using it for a week I found out damage on the screen and after complaining to the Service Center for replacement within a month they are not providing me the service now what am I supposed to do with my new TV that I have recently purchased....

I have complained against Sony for not crediting money I have played 2 january to 9 January cricket battle game but not credited on that seven days they are crediting before or after these date this is not fair Sony India 25, 25, 25, 15, 25, 15, 25=155 this is not small amount they have not credited single rupee also from this amount and not checking winning database and day before yesterday also I won 20 rupees but they credited only 10...

Delivery was done by single man, by pulling pussing and tilting the box, Sony Audio MHC-V90 DW, Very Bad Delivery....

My Service Request ID 68908807 is assigned to Sony Service center-- Bee Dee.Com ; Dibrugarh ; Phone No:[protected], dated 25.01.2022.
Second day of complain, they asked me to provide photo of the TV ( while it is on) to understand the problem. After receipt of my photos, they informed that the TV panel has got damaged and need to be replaced and will send technician to my house to take photos of model number etc. But it is very strange...

My Service Request ID 68908807 is assigned to your Service center-- Bee Dee.Com ; Dibrugarh ; Phone No:[protected], dated 25.01.2022.
Second day of complain, they asked me to provide photo of the TV to understand the problem. After receipt of my photos, they informed that the TV panel has got damaged and need to be replaced and will send technician to my house to take photos of model number etc. But it is very strange that till now...

Good Day,

This is to inform you that I have purchased Sony Android TV Model No - KDL-43W800D on 19th April 2016 from Reliance digital, Diamond City Mall, Kolkata.

Please note self has called Sony customer care and asked for technician as the TV screen was not working, when the TV is switched on a white screen used to come. The technician visited the place on 06th Jan 2022 and advised that the panel board has...

Following up since last 15 days. TV is under repair. Authorised service centre is useless in the name of customer support. Estimate given earlier for iNR 8449. I paid the advance amount also. Now, after 1 week, the executive calls to say that the Estimate has been revised by another additional INR 5K because the part number is not available! And i am forced to pay as the service centre has my TV and advance money also! Is this what Sony does...

Iam playing Sony liv games like cricket battle from 2 January to 9 January they have not credited money and no response is giving for my mail and they are crediting money from 9th January and from 6 days they are not crediting my winning amounts I cricket battle 25, 25, 15, 25, 15, 25, 25=155 is not crediting and from 6 days also please solve the issue thank you....

Have purchased above tv from Croma New Link Road Andheri west outlet on[protected] just 2 months old currentlty under brand warranty.
Have experienced internal damage on panel without any single minor scratch on outside panel.
Internal damage is only visible once TV is on.
Sony Service Center Technician has declared as physical damage but not in position to explain the cause for same as surprise to see not a single...

My headphones Wh 1000-xm3 started making troubles earlier for its immediate turning off while using .Then I take my headphone to my closest service center they take my headphone and check it after a day I called them they say my product doesn't have any issue.
However, after taking back to my home same problem arises. I take that to service center 2-3 times they always give me the same answer that after charging they are working perfectly...

In the show shark tank there are many advertisements in between the show as compared to other shows....

On 17th January 2022, addressed to us, regarding your Sony BRAVIA TV, model no. KDL-50W950D and serial no. 8505590, purchased in November 2016.
Register complaint # 68778509
Job Reference # JA0066153

Instead of solving problem SONY team is forcing me to buy new TV and telling they don't have spare parts available, so please buy new TV we will give you special price. Which is completely unethical and unprofessional.br...

I want to exchange my 22inc led tv...

I have Sony TV model : KDL-46W950A.

The TV Stopped working with 4 red lights. Raised a complain with Sony service. Request ID : 68608358.

A Technician came and told he not sure on which part is the problem. SO he will send the info to Sony core team and get back.

They called and told the TV parts are not available any more so take a new TV with discount of 23K (Where an my TV costed Rs 1, 10,...

Bill is paid through mobikwik.
Payment does not reflect in the portal...