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Sony India Complaints & Reviews

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Last updated Mar 25, 2024
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Chennai
Chennai District
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600034

Sony India reviews & complaints page 9

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M
manoj_s
from Navi Mumbai, Maharashtra
May 6, 2022
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Television/ Malfunctioning TV Sold and Bad customer Response

Purchased Television W830-32 INCH HD Ready LED Smart Android TV-KD 32W830 from Vijay Sales, Little world mall, Kharghar, Navi Mumbai on 17.03.2022. Got it installed on 21.03.2022. On 24.03.2022, started observing flickering line on TV Screen. Raised complained on 27.03.2022- ID no. 69499963. From then till now just following up from customer care without any success. Additionally, screen starting to show parrot green illuminated lines along...
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S
Soonam84
from Noida, Uttar Pradesh
May 4, 2022
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Parts not replaced

Recently our 6 and half year old Sony Bravia to refused to operate so we contacted a Sony authorised dealer who took nearly 5000 plus for parts purchase.However they later refused to replace the parts and said that since this was an old model the parts were not manufactured.Now they are offering a new tv and asking us to pay Rs35, 000/- for that.now what type of customer service and brand value is this .We have taken the decision to take...
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N
Naveen nvn 12
Apr 29, 2022
Jul 18, 2022
This thread was updated on Jul 18, 2022
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Tv issue

We bought a 55 inch sony tv 2 years back... We are facing horizontal lines on the display... This is the 2nd time we are having the same problem with the tv... First time tv was in warrenty... Now again... This is so ridiculous... We have washing machine, AC, Bike engine, Car engine and many more running properly for many years.. None of them tell us to go for warrenty extension... Only Tv has less warrenty of 1 year... And ask us to extend...
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M
Meena418
from GURUGRAM, Haryana
Apr 29, 2022
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No Update details in product

There is no update for the product ordered and the email ID mentioned and phone number given on their website seems to be fake...
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C
chekkara
from Chennai, Tamil Nadu
Apr 29, 2022
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Continuous spare parts damage of bought SONY LED KD55X8500G

Address:Ramana Nagar, Perambur - 600011, Chennai.

Dear Sir/Mam,

This is RAJASEKHAR CHEKKARA, who bought SONY LED KD55X8500G for the amount of Rs. 78, 943.64 on 06th June 2020, through SBI Credit Card.

Recently, in the first week of September 2021, we encountered some issue with image display, during while watching the TV as of a sudden the image was lost and only the voice is coming. So, the SONY service has replaced both the mother board (we paid) & display...
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H
Hemant Dhivar
Apr 29, 2022
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Subscription is not activated

Dear sir/ madam,

I have purchase an annual subscription for sony liv for rs 999.00 on 25.04.2022. After payment my subscription has not been activated till date, i have made many complains via email, t only way to contact them, u cannot talk to them by calling them over phone. After every mail they are asking for payment details and screen shot of my account option in their app for resolution, but till date they r not able...
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V
velox krishna
from Chennai, Tamil Nadu
Apr 28, 2022
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No spare support but they collect inspection cost

Address:Sony adyar

I Had a problem with my sony television and for which i raised a complaint to the customer care. They asked me to do some basic troubleshoot which i did over the call but that dint solve my issue so he insisted me on taking a complaint for solving the issue.
So i raised a complaint with No : 69782592. After one day a engineer called asking for the problem where i clearly explained him the red light blinks for three times and if its...
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M
Mukesh70007
from Ambikapur, Chhattisgarh
Apr 25, 2022
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Sony camera m3 24-70mm lens problem

Address:Vill – Sarhari, Post- Kewra, Sub dist- Pratappur, District- Surajpur (C.G.), Pin- 497223

श्रीमान,
मैंने नवंबर2021 में sony M3 mirrorless camra perches किया था। जिसकी कीमत 156000 रु थी जिसमे मेरे को 2 year की warranty मिली थी।
मार्च 2022 में मेरे camera के lens में कुछ प्रोब्लम हो गया जिससे मैं lens को raipur...
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A
abhishek_97
from Patna, Bihar
Apr 20, 2022
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Distorted sound from woofer

Address:PATNA

Name - abhishek
mobile - [protected]

job sheet no - ja0409506

i have sony ht rt 3, from last days it creating distorted sound from woofer...Complained multiple plateform of sony...2 visits already done by there service centre...But they cant find any issue wiht the bass sound...Which is clearly audible by a normal person... But there super expert sound engineers cant see any issue... /

so...
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K
Ksandy00
from Mughalsarai, Uttar Pradesh
Apr 19, 2022
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Fraud job

Mujhe 1 message aya sony tv ke taraf se for crew member job and mujhe btaya gya ki job description kya h mujhe crew members ko handle krna hoga dekhna hoga ki sab smoothly chal rha h ya nhi, 2500/day and payment weekly I will be asked for the card and my details were also asked, I did not give Such people trap job seekers and take money from them, this has happened to many of my friends, so I thought of taking this suction: Please take some...
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M
Ms. Shruti
from Ghaziabad, Uttar Pradesh
Apr 16, 2022
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Subscribed without consent

Dear Sir/Madam,

Sony Liv application has charged Rs.999/- from my Paytm account without my consent on 30 Nov 2021. I emailed the Sony Liv support team many times and they replied that they have sent me the renewal reminder on 27/11/2021 showing a screen shot of their own system whereas I did not receive any reminder message or email from their side. Also, if I have not consent
then how can they deduct from my Paytm...
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K
Kothapalle Reddy
Apr 12, 2022
Apr 27, 2022
This thread was updated on Apr 27, 2022
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Bravia kd-65x9300e 3000473 reg.

Address:A1806, ELITA PROMENADE, JP NAGAR 7th PHASE, PUTTENAHALLI, Bangalore, 560078

I had given a complaint on 10th March stating that the TV is not working. This TV
I purchased on 29th Sep 2017 for more than 3 Lakhs Rupees. I ws told by the
service engineer the motherboard needs to be replaced. They said they will order
the part . After 2 days they called me and told that the part would cost about
13, 000/-, I said go ahead and replace the same. after 3 days they came back and
say the...
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S
saideepakantyakula
from vizianagaram, Andhra Pradesh
Apr 7, 2022
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Sony oled a8h

I bought a 55 inches tv oled tv nearly 2lakh and tv border line has been moved out the thin frame of the tv. The panel has been replaced but the problem hadn't resolved.
I Rather could've buy a lg oled which is charge nearly 50k less than sony oled, i bought sony cause I've buying sony products since 15years like tv's etc... but now sony has lose the trust....
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R
Rahulindore
from Indore, Madhya Pradesh
Apr 6, 2022
Apr 6, 2022
This thread was updated on Apr 6, 2022
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Tv not repaired by service center

One day suddenly our TV stopped working . When given to sony service center they Said the parts are not available with them . Is this my problem I have to ask . The they offered me a new TV on discount which was again a huge amount to pay . Just because the parts are unavailable why will I buy a new TV. I feel cheated and service center is not helpful ....
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A
ashok36
from Surat, Gujarat
Apr 4, 2022
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Ad of winzo game on Sony tv

Address:All india , Sony tv ad
Website:Winzo games

Winzo Game ki ad Sony tv par achhe se bata rahe hain, but iss game me vittiya jokhim shamil hai bahut hi fast, can't understand that .
Please take action on that ad as soon as possible.
Thanks...
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S Gangadharam
from Tambaram, Tamil Nadu
Apr 1, 2022
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LCD TV double image rectification

Address:Plot No T6 4th Cross street Puthur Mappedu, Near Zion School PIN 600126

I having a LCD TV Model KLV32T550A Ser No 1025227, which was lying repairable since two years, reason Double image. (Photo attached) I have tried maximum to get it repaired. But failed. may be panel board not available due to old model. I am willing to bear the cost at any extent. But i want a genuine mechanic from Sony agency side....
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M
MASTER OF DECEPTION
Mar 29, 2022
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Sound bar purchase demo and pay full amount

Address:Near king hotel. Bmc chowk jalandhar

I have purchased sony sound bar from but he has given me a demo product and received out of warranty so I want to return it and give me new model. Sales man give me old dirty model bad experience so help me...
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G
George T Varghese
Mar 27, 2022
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Sony Liv Premium Subscription

Website:www.sonyliv.com

Dear sir/ madam,
I have purchase a monthly subscription for Sony liv premium for Rs.299.00 on 17.03.2022. After payment my subscription has not been activated which I have requested and activated some other Sports pack until date, I have made many complains via email, the only way to contact them, we as customer cannot talk to them by calling them over phone. After every mail, they are asking for payment details and screen shot of...
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P
Price93
Mar 26, 2022
Apr 12, 2022
This thread was updated on Apr 12, 2022
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Spam emails despite not being subscribed to

Website:www.sonyliv.com

I have been getting spam emails from Sony LIV despite not being subscribed to the app. I sent an official email and the called me to ask what the problem was and I still kept receiving these emails. There is an option to unsubscribe in these emails, but when you press them, the website does not work or the link that open sup, does not work. I contact with Sony network India Mumbai office to register complaint and they disconnected my phone...
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K
khushboo sachdeva
Mar 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad service

Address:g-226b lajpat nagar sahibabad ghaziabad 201005

I had written on 17/March/2022. Engineer has not visited us till now, 2 times he took time from us and switched off his phone too. Especially we had written that we can meet only on holidays, we call many times in the call center. We have not received any support from their side, even the service centers are not picking up the phone.
service center number -- [protected]
complaint number[protected]
Engineer number --...
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