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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Sony India reviews & complaints page 15

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V
Vipul1998
from Pilkhuwa, Uttar Pradesh
Oct 2, 2021
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Sony service center fraud

Address:Mohalla mathmaliyan behind police station pilkhuwa Hapur-245304

My speaker has been problem also check the sony service center.
My job no. is J11556717 speaker problem is crack the sound after change the parts but solution is not solved .
After seeing it again, the sony service center told the charger to be bad.
But my charger is gud. Again sony charger purchase but my problem is not solved.
The sony service nothing changed the part but money is accepted.
Please solve...
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S
Sreejeshtm
Sep 30, 2021
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Camera

Address:Kochi

Sir,
I am a videographer since 7 years.
On 16th November 2020 I had purchased a Sony camera A7 S3 model costing 2.98 lakhs from pioneer camera, vytila. Ever since I bought it I have been having different issues with the camera. I had approached the service centre many times & each time I am there with a new complaint . This has been effecting my work n when I mentioned that I was given a substitute camera once, But during...
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Karthik Ravada
from Hyderabad, Telangana
Sep 30, 2021
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Fraudulent/Old dusty Motherboard replacement on my SONY LED TV

Hello SONY,

Escalation needed on SONY Request ID: 67315962

I have been provided used dusty mother board part for replacement and not brand new part for replacement...

When you people said you don't have original part for replacement thought the India... How come SONY and service center got the part within a day ???

When technician visited today our home and opened the part it was...
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Karthik Ravada
from Hyderabad, Telangana
Sep 30, 2021
Sep 30, 2021
This thread was updated on Sep 30, 2021
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Fraudulent/Old dusty Motherboard replacement on my SONY LED TV

Hello SONY,

I have been provided used dusty mother board part for replacement and not brand new part for replacement...

When you people said you don't have original part for replacement throught the india... How come sony and service center got the part within a day ???

When technician visited today our home and opened the part it was full of dusty, old and not sealed at all... It clearly shows...
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S
Srijanpaul
from kolkata, West Bengal
Sep 28, 2021
Nov 24, 2021
This thread was updated on Nov 24, 2021
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Harassment at service centre , after 7 months they saying they don't have parts

Address:Teknoplaza, CD-95 , Sector -1 , Saltlake , Kol 700064

I had some issues ( some part of the picture was white and some lines ) with my Sony TV ( KDL 43w800d ), the technician visits and told us to submit the tv at service centre, So on 30/03/2021 we went to Teknoplaza Sony service centre ( CD95, Sector 1, saltlake, kolkata ) and submitted the Tv . After some weeks they told us we need to change panel or submit it for repair ( March - april ), so i asked them to repair the unit, after that they...
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M
Madhava Rao Koppula
Sep 26, 2021
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Wrong Order

Address:1-1-208/1 Prashanth nagar Nit Kazipet hanamkonda Warangal 506004 Telangana

Please provide sony wireless ear buds...
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Website:sonyliv.com

Sony liv says how to cancel membership
but it never provide cancel option in app and
even though mailed multiple times
they never reply...
+3 photos
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A
alpeshkoyani
from Ahmedabad, Gujarat
Sep 22, 2021
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Sony led tv

Address:alpesh koyani c-403, arise western near umiya campus gota,s.g. bhighway ahmedabad

My sony led tv is not working properly.so please visit urgly.
my jumbo waranty no. is [protected]...
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sunil2tall
from Bengaluru, Karnataka
Sep 21, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Technician not willing to visit

My sony bravia tv model KD-55x9500g repair, I had complaint complaint registered with service request id 67368807 but technician not visited my home till now....
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Devesh Purushottam
from Nagpur Rural, Maharashtra
Sep 21, 2021
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Sony Bravia TV , I am complaining about my Sony Bravia TV having mother board related issue. Job No J11327812

Address:P-95, Ramkrishna Green Town, Behind Asha Hospital, Kamptee Cantonment Kamptee, Nagpur, Maharashtra

Sir,

My Sony Bravia TV have motherboard related problem which has not yet been sorted out. It was given to Sony authorized center at Abhayankar Nagar Nagpur having JOB No J11327812 dated 02 Aug 2021.

Even after lapse one month neither the problem is resolved nor any solution has been provided to us till date.

You are requested to solve the problem at the earliest.

Treat matter...
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Vandana ravi
from Hyderabad, Telangana
Sep 20, 2021
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Not working Bluetooth and usb

Address:Moosapet

Not working Bluetooth and usb...
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D
Dinesh Khandekar
Sep 17, 2021
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Quality of TV

Address:702,bella vista ,chitnavis layout,Nagpur 440013

We have always been buying Sony Tvs . Recently for our Nagpur house we purchased 3 Tvs 65, 55 and 49 inches.

The 55 inches TV panel display has fauted as per ur service. Its been hardly 2 years from installation and 1 year o[censored]sage as we are from mumbai and nagpur we travel six months .

We have been told 26000 as repair cost which is v v high . Has Sony lost its quality and started using substandard product as...
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sibys011
from PATHANAMTHITTA, Kerala
Sep 16, 2021
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Horizontal lines on screen after 2 years

Address:Siby Bhavan, Elamannoor P.o ,Maruthimoodu

On sony tv modelKD-43X7500E after two years horizontal lines and dead pixels appeard on screen .sony service demanded rs 20000 for screen replacement now days sony products rare unreliable i have bought somany sony productrange from tvs to hometheatres but now i am afraid to buy any sony produt due to bad quality components they are now building bad quality led pannels they are totally unrelaible they are cheating consumers...
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T
trnkmr77
from Delhi, Delhi
Sep 16, 2021
Sep 16, 2021
This thread was updated on Sep 16, 2021
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Headset outgoing call issue

Address:194,Ganga Enclave,, Sec 13-17

I had purchased Sony WH1000XM4 recently.
The quality of outgoing calls is very poor. I had already got headset replaced which took almost 1 month.Now again new headset have same issue and submitted to service center but now they are denying with the fact that there is any issue in headset.
Issue is already escalated under Sony headdesk and it's request Id:[protected].

But all is futile .No one is responding.br...
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A
from Dharmapuri, Tamil Nadu
Sep 15, 2021
Sep 20, 2021
This thread was updated on Sep 20, 2021
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Bad quality of led tv motherboard

Address:Dharmapuri, pennagaram-636810

I have bought new Sony 32 inch LED TV for last year June 2020 in dharmapuri district pennagaram taluk at small shop, however your product was repaired due to motherboard issue with in one year how it will happened we don’t know whether it is duplicate or old motherboard or worset quality item, it unacceptable your product quality, we are trust your product company top in the list in India but unfortunately this very worsted your quality,...
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L
LDC
from Dhanbad, Jharkhand
Sep 11, 2021
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Subscription issue

I subscribed for sony liv app on 4th sep 2021 by debited cards of different banks which they said failed.The next day my account from both the banks had a withdrawal of rs.999/- to sony liv.Now the issue is sony liv needs to pay one subscription back to my one of my bank accounts. My app is active but charged twice.
Thanks...
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My payment get deducted without my conscent while I was not interested in any kind of renewal.

Transaction ID is [protected].

Your transaction of Rs.999.0 to sonyliv under order id MjlMt[protected] was successful.

Kindly return my amount.

Regards,
Deepak Agarwal...
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Address:B-26

Hello Sir

Subject: Complain against an illegal general store in residential area.

I would like to raise a concern for an illegally constructed general shop in residential area.This shop is in running state and it causes nuisance to people residing in the nearby area.

It is an illegal shop and it should be removed from here or should be sealed. Last year, it came under sealing but I dont know how...
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L
Lovenish Gautam
Sep 3, 2021
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Digital sony hometheater

Address:A- 69,HARDEV PURI, 100 FEET ROAD , SHAHDARA, DELHI 110093. TEL NO. 8527915775
Website:WWW.SONY.COM

I am vinod, i am purchased digital home theater 19/10/2018
on date. And my home tehater is before good use but 2020after years so my home theater is not work i am first complaint in bajaj finance so they are not check in home theater and always speak the i checked but it is not check and before 2020 running away for 2021 and iam very sad in this company bajaj finance comany head manager is speake the you sell the your home theater...
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S
Spandu Spandy
Sep 2, 2021
Sep 2, 2021
This thread was updated on Sep 2, 2021
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Cost for faulty board replacement in tv

We bought Sony Bravia TV 2years back.
From Last week, TV is not working for which we raised a complaint. Sony authorized person came and confirmed it is power board issue. When we asked for the quotation to replace the board, they asked us to pay rs 7001 which include board cost + 1800 service charge.
Why do they charge 1800 just to replace the board?
Its been only 2 years and we have already paid Sony for the brand...
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