Sony India
Sony India Pvt Ltd
Customer satisfaction rating: 29%
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7747
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Sony India Customer Care

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Address
No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam
Chennai
Chennai District
Tamil Nadu
India - 600034
Landmarks:Near Featherlight Showroom & Oxford Book Store

Customer Care Phone Numbers and Contacts

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Phone:
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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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29%
Complaints
7747
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0
Resolved
2238
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So far so good - The company responded to our notifications and is working on resolving complaints.

Sony India Complaints & Reviews

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प्लीज अलादीन नाम तो शुरू होगा को दोबारा शुरू कर...
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Hi Team, Its been a week after visiting the technician to see my television as its having display problem but they keep saying...
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Dear Sony,
we are very dissa-pointed with your services at all because we bought a led tv of 55 inches and the technicians...
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Hi Sir,
I have purchased Sony Head Phones in the of Sept 2020 for Rs.17000/- and suddenly it stopped working so have...
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My self Shalini has purchased a SONY LED SONY UHDLEDKD49X7500H on dtd: 10/01/2021 from Vijay sales vide Invoice No, .DVM-A-SIF3518.br...
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I purchased a TV model no. KLV 43W672G on 31st Jan from Khosla Electronics, Behala Kolkata vide invoice no. K[protected]/19134. Inspite of continous follow up with the dealer and repeated false assurance by the dealer I am yet to receive the product. Never experienced such pathetic response and attitude from any dealer who is supposed to be the single touch point between a consumer and the brand. Please look into the issue with some sincerity.

Partha Pratim Mitra
[protected]
Feb 02, 2021

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    I have Sony TV (Model No. - KDL42W900B). From few days the TV get automatically restart, after some intervals.
    br...
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    Children thrown d remote, it hit the tv, now our tv not working condition. power is available, tv also in on condition but picture not appeared.so we need service expert. mob no.[protected].
    Jan 27, 2021

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      I subscribed last month for Sony Liv around 4RM. This month Sony Liv automatically deducted around 20RM from account as monthly...
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      I have purchased Sony LED TV 55 inch for rs.90700/- from Doordarshan Electronics Osmanabad with 1 year warranty.
      Within...
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      Dear sir
      Service staff arriving with no id card and seeking personal contract
      Complained Sony centre Mumbai...
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      Sir

      Play along Regular ---KBC
      [protected][protected]

      I play KBC on play along regular which is free. I play just to get Knowledge
      not only for rewards.

      However what is noticed, yesterday I played fast a finger first, answered within
      3-5 seconds, but no points were allotted to me [2] Many a times, I press a finger
      but the answer do not get transmitted.

      What is unfair, when Sony notifies a player about earning points/Reward, then if
      reward/Points are not offered though the answer happens to be correct, it is unfair, hurts players sentiment. There has to be fair business, Transparency

      Jagdip H Vaishnav
      Mumbai
      [protected]
      Jan 19, 2021

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        My Sony DVD & CD Player Optical output unit is not working kindly assist.
        Jan 14, 2021

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          I paid for the annual subscription of Rs. 999 on SonyLiv app on 7th Jan 2021, but my service wasn't activated, after waiting for some time I paid the same amount again and this time my subscription got activated. So in total I paid Rs. 1998 for a subscription that was at Rs. 999. I contacted SonyLiv throufh email subscription and Twitter, they hardly replied, they asked for transaction ID of my payments, which I shared, after 2 days they said my bank rejected the first payment. So I checked with my Bank, they confirmed that the money was paid twice to Sony Liv, today after 5 days SonyLiv support has stopped replying to my messages, please help as I have been cheated and robbed.
          Jan 12, 2021

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            Had purchased 55 inch tv of sony, after almost 20 days stopped working, approached service center confirmed issue is there in tv, and they have sent mail to their headoffice for replacement but till now they have not got revert, every time they are saying waiting for revert from head office request ID[protected]
            Jan 09, 2021

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              My complaint register date 8.12.2020 today 1month completed but still don't solve my prbm.
              Jan 08, 2021

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                Sony Bravia KDL-43W800D was purchased in 2017 and in 2020 its logic card failed which comes at the cost of Rs.3000/- . The part was ordered at sony service center, Lajpat Nagar, New Delhi. More than one month has passed the part is not replaced instead a call was received from the service center initially that the part has arrived and is lying for custom clearance then we received another call after more than a month that the company is offering to replace the TV at the cost of panel i.e for 16000/- which is against the policy of SONY that is that with in five years of purchase if a part of TV becomes faulty then the TV will be replaced with the cost of that part.
                Jan 07, 2021

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                  I have purchased a sony audio system (MHC-V44D) now its not working when it switch on it shows code protect-3.we approached the Sony authorised service centre (Access electronics Thrissur Kerala 680006)but they said it’s parts not available.you are promising your service all over so we purchased sony system but we can’t use it anymore please consider it and do preferable solution for this waiting for your reply
                  Jan 06, 2021

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                    Dear Sir / Madam,

                    I am writing to you to raise an issue about: Consumable Electronic

                    The issue...
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                    I have paid the sonyliv subscrition amount but the service has not been activated yet. Phone no : [protected]
                    Jan 04, 2021

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