Claimed

Sony India Complaints & Reviews

1.5
Updated: Feb 24, 2026
Complaints 8028
Resolved
2254
Unresolved
5774
Contacts

File a complaint to Sony India

Having problems with Sony India?

File a complaint and get it resolved by Sony India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Sony India reviews & complaints page 16

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Madhava Rao Koppula
Sep 26, 2021
Report
Copy

Address: 1-1-208/1 Prashanth nagar Nit Kazipet hanamkonda Warangal 506004 Telangana

Please provide sony wireless ear buds
Sony India customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    Natesh Y
    Sep 22, 2021
    Report
    Copy

    Website: sonyliv.com

    Sony liv says how to cancel membership
    but it never provide cancel option in app and
    even though mailed multiple times
    they never reply
    Sony India customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      alpeshkoyani
      from Ahmedabad, Gujarat
      Sep 22, 2021
      Report
      Copy

      Address: alpesh koyani c-403, arise western near umiya campus gota,s.g. bhighway ahmedabad

      My sony led tv is not working properly.so please visit urgly.
      my jumbo waranty no. is [protected]
      Sony India customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        sunil2tall
        from Bengaluru, Karnataka
        Sep 21, 2021
        Resolved
        Report
        Copy
        Resolved

        My sony bravia tv model KD-55x9500g repair, I had complaint complaint registered with service request id 67368807 but technician not visited my home till now.
        Nov 6, 2022
        Complaint marked as Resolved 
        Sony India customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          Devesh Purushottam
          from Nagpur Rural, Maharashtra
          Sep 21, 2021
          Report
          Copy

          Address: P-95, Ramkrishna Green Town, Behind Asha Hospital, Kamptee Cantonment Kamptee, Nagpur, Maharashtra

          Sir,

          My Sony Bravia TV have motherboard related problem which has not yet been sorted out. It was given to Sony authorized center at Abhayankar Nagar Nagpur having JOB No J11327812 dated 02 Aug 2021.

          Even after lapse one month neither the problem is resolved nor any solution has been provided to us till date.

          You are requested to solve the problem at the earliest.

          Treat matter urgent
          Sony India customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Vandana ravi
            from Hyderabad, Telangana
            Sep 20, 2021
            Report
            Copy

            Address: Moosapet

            Not working Bluetooth and usb
            Sony India customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              D
              Dinesh Khandekar
              Sep 17, 2021
              Report
              Copy

              Address: 702,bella vista ,chitnavis layout,Nagpur 440013

              We have always been buying Sony Tvs . Recently for our Nagpur house we purchased 3 Tvs 65, 55 and 49 inches.

              The 55 inches TV panel display has fauted as per ur service. Its been hardly 2 years from installation and 1 year o[censored]sage as we are from mumbai and nagpur we travel six months .

              We have been told 26000 as repair cost which is v v high . Has Sony lost its quality and started using substandard product as they become faulty .

              Let us knw to decide on whether to repair (if lower cost) or just dump Sony tv and tell all our friends not to touch sony because of poor quality
              Sony India customer support has been notified about the posted complaint.
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                sibys011
                from PATHANAMTHITTA, Kerala
                Sep 16, 2021
                Report
                Copy

                Address: Siby Bhavan, Elamannoor P.o ,Maruthimoodu

                On sony tv modelKD-43X7500E after two years horizontal lines and dead pixels appeard on screen .sony service demanded rs 20000 for screen replacement now days sony products rare unreliable i have bought somany sony productrange from tvs to hometheatres but now i am afraid to buy any sony produt due to bad quality components they are now building bad quality led pannels they are totally unrelaible they are cheating consumers
                Sony India customer support has been notified about the posted complaint.
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  T
                  trnkmr77
                  from Delhi, Delhi
                  Sep 16, 2021
                  Report
                  Copy

                  Address: 194,Ganga Enclave,, Sec 13-17

                  I had purchased Sony WH1000XM4 recently.
                  The quality of outgoing calls is very poor. I had already got headset replaced which took almost 1 month.Now again new headset have same issue and submitted to service center but now they are denying with the fact that there is any issue in headset.
                  Issue is already escalated under Sony headdesk and it's request Id:[protected].

                  But all is futile .No one is responding.
                  It wasted so much of my time and energy.
                  Sony India customer support has been notified about the posted complaint.
                  My call back number:[protected]
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    from Dharmapuri, Tamil Nadu
                    Sep 15, 2021
                    Report
                    Copy

                    Address: Dharmapuri, pennagaram-636810

                    I have bought new Sony 32 inch LED TV for last year June 2020 in dharmapuri district pennagaram taluk at small shop, however your product was repaired due to motherboard issue with in one year how it will happened we don’t know whether it is duplicate or old motherboard or worset quality item, it unacceptable your product quality, we are trust your product company top in the list in India but unfortunately this very worsted your quality, today checked one of your company staff he said 7500 Cost to change the new motherboard, please advise in future we are go to buy your company product and I’m going to inform all my friends and post to social media also if you are not taken necessary action in this issue.
                    Sony India customer support has been notified about the posted complaint.
                    Sep 20, 2021
                    Updated by [email protected]
                    My mobile number-[protected]
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      L
                      LDC
                      from Dhanbad, Jharkhand
                      Sep 11, 2021
                      Report
                      Copy

                      Subscription issue

                      I subscribed for sony liv app on 4th sep 2021 by debited cards of different banks which they said failed.The next day my account from both the banks had a withdrawal of rs.999/- to sony liv.Now the issue is sony liv needs to pay one subscription back to my one of my bank accounts. My app is active but charged twice.
                      Thanks...
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy
                      D
                      deepak5483
                      Sep 6, 2021
                      Report
                      Copy

                      My payment get deducted without my conscent while I was not interested in any kind of renewal.

                      Transaction ID is [protected].

                      Your transaction of Rs.999.0 to sonyliv under order id MjlMt[protected] was successful.

                      Kindly return my amount.

                      Regards,
                      Deepak Agarwal
                      Sony India customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        J
                        Jamaluddeen Alam
                        Sep 4, 2021
                        Report
                        Copy

                        Address: B-26

                        Hello Sir

                        Subject: Complain against an illegal general store in residential area.

                        I would like to raise a concern for an illegally constructed general shop in residential area.This shop is in running state and it causes nuisance to people residing in the nearby area.

                        It is an illegal shop and it should be removed from here or should be sealed. Last year, it came under sealing but I dont know how they got escaped. I would like to request you to take stern action against them and seal their shop.

                        Reasons:

                        1. Illegally opened shop in residential area.
                        2. Causes nuisance because it is on high traffic lane.
                        3. Causes massive traffic jams every day.
                        4. Parking Problem.
                        5. Shop owner is a stubborn and disgusting person and he does not listen to public.Lots of people have asked him to move his shop but he does not listen.
                        6. Also selling expire products.

                        Hope you will take proper action against this shop.

                        Their address:

                        JAIN GENERAL STORE.
                        WZ-921D, GALI NO-16 SADH NAGAR PALAM COLONY, OPP. MAHAKAAL MANDIR
                        NEW DELHI-110045

                        Thanks
                        ANIL KUMAR
                        Sony India customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          L
                          Lovenish Gautam
                          Sep 3, 2021
                          Report
                          Copy

                          Address: A- 69,HARDEV PURI, 100 FEET ROAD , SHAHDARA, DELHI 110093. TEL NO. 8527915775
                          Website: WWW.SONY.COM

                          I am vinod, i am purchased digital home theater 19/10/2018
                          on date. And my home tehater is before good use but 2020after years so my home theater is not work i am first complaint in bajaj finance so they are not check in home theater and always speak the i checked but it is not check and before 2020 running away for 2021 and iam very sad in this company bajaj finance comany head manager is speake the you sell the your home theater but i am not sell the home theater and that sit or check my home theater correctly give or give my money ia cash in purchased ruppess 18000. And i am very patient.
                          Sony India customer support has been notified about the posted complaint.
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Spandu Spandy
                            Sep 2, 2021
                            Report
                            Copy

                            We bought Sony Bravia TV 2years back.
                            From Last week, TV is not working for which we raised a complaint. Sony authorized person came and confirmed it is power board issue. When we asked for the quotation to replace the board, they asked us to pay rs 7001 which include board cost + 1800 service charge.
                            Why do they charge 1800 just to replace the board?
                            Its been only 2 years and we have already paid Sony for the brand not expecting this kind of issues with them.
                            It would have been good if they provided the quote keeping the purchase date also in mind.
                            Kindly save us from this looting by Sony.
                            Thanks,
                            Spandana
                            Sony India customer support has been notified about the posted complaint.
                            Attaching the reply sent by Sony customer support when we asked to reduce the amount
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Rafeeq786shaik
                              Sep 2, 2021
                              Report
                              Copy

                              Address: Kurnool

                              Dear Sir / Madam,

                              I am writing to you to raise an issue about: Sony Bravia tv

                              The issue that I have experienced was: Myself shaik ismail purchased a sony tv model 43X7500H on
                              7/9/2020 at sonovision kurnool within 7 -10 days i got a white dot in tv .later after so many complaints
                              they offer the replacement of product on 27/10/2020.Again i had a problem with that tv won't turn on
                              just blinking red light continuously I lodged a complaint on 7/8/2021 till now regarding the
                              problem not solved.kindly go through my problem and give me refund the amount (or)replacement the new tv
                              I didn't expect from sony brand for superior quality but this sony failed to fulfill the customer trust and
                              TV's not running longer

                              My complaint id 66847710

                              Kindly check my complaint and resolve the problem as soon as possible

                              otherwise i lodged a complaint in consumer court regarding faulty and defective products from sony
                              brand tv

                              It occurred on: 7/08/2021

                              I want refund the amount or replacement the tv

                              I look forward to your prompt response on this matter. I would like to keep a complete record of my
                              case, so please reply back via this email account.

                              Yours faithfully,

                              Shaik Ismail
                              Sony India customer support has been notified about the posted complaint.
                              Helpful
                              5 other people found this review helpful
                              5 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Somduti Chowdhury
                                Sep 1, 2021
                                Report
                                Copy

                                Address: Gangarampur , dakshin dinajpur

                                I bought this tv just one year ago and now we have started to face lot of problem, the audio part is not working and the words are blinking, we have called our near customer service, but the engineering who came to check the tv, he doesn't know any think, he himself can't even understand, we India n people believe in sony company blindly, we buy so costly tv in EMI and then we have to repent.its a request if sony company is reading this message, do help us, so that atlist we can use the tv.
                                Sony India customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sarisa Kkirran
                                  Aug 31, 2021
                                  Report
                                  Copy

                                  I have been charged 999 for 12 months premium subscription plan but not activated
                                  Sony India customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    C
                                    Chris saha
                                    Aug 30, 2021
                                    Report
                                    Copy

                                    Dear Sony team I bought a Sony home theatre 4.1

                                    I can't adjust the bass sound it's so loud ... It's very irritating please resolve my problem
                                    Sony India customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      C
                                      Chris saha
                                      Aug 30, 2021
                                      Report
                                      Copy

                                      Address: Vailankanni , muchanti ,RS Mahal near , Nagapattinam district , Tamilnadu state

                                      Dear Sony team last year I bought a Sony home theatre 4.1 sa-d40

                                      I can't adjust bass sound, it's very irritating
                                      Please give a solution for how to reduce the bass sound effect

                                      Email: [protected]@gmail.com

                                      Am waiting for your reply Sony Team
                                      Sony India customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit