Sony India Complaints & Reviews

I purchased an xperia z5 premium dual with all my savings. Last week due to rain the phone stopped working. It was in my pocket when it was raining. I remember all the flaps were closed as they always are. The screen started flickering and then the screen was non responsive. The device seemed like it got crash or something. I went to nearest xperia store where the attendant told me that the device is water damaged and the only option i have...

I purchased a sony led 42 inch led costing 64000 on oct 2013 at jodhpur, on 18 jun 2016 while i was watching tv suddenly screen started
flickering and showing dual images and there after some vertical lines.next i lodged a complaint to customer care accordingly a rep from service centre came and after inspection informed me that panel gone defective and repair cost is around 23000.so far despite of my frequent mail and personal contact...

Purchased a new Sony Xperia M5- E5663*on 13th Oct 2015.

Phone was getting auto switched off and gets started only after it was plugged to Powe socket. Phone used to roast and heated like anything.

Took it to the service center and they just did software refresh but it didn't solve the problems so took it back within two days and they told told keep it for 10 days and changed motherboard after which they gave...

Very first day when I receive this handset I face problem regarding voice communication to another person. When I call anyone they reply they not able hear my voice clearly. I think a new handset approximately price 30000/- with problem with mike given to naive customer. After this I go fourtimes to service center in jaipur rajapark. Any time situation remain same. Last time one person of this center behave very rudely and they use my handset...

Sir / Madam,

A Sony Xperia C5 Black cell phone with ser No and IMEI No as[protected] and [protected] respectively, was bought vide the bill No 6690 dt 07 Jan 2016 from M/s Raj Musico, Agra.

It has since been about 07 months; and we have been COMPELLED to visit the 'service centre' at M/s Ankur Care Center, MG Road, Agra, for not less than EIGHT times - or even more - owing to the incessantly cropping up of...

I have purchase Xperia c4 dated on purchase 29sep15 from city collection (nagpur) invoice no.015123 This phone is giving trouble after trouble I have (innovation computer) submitted this phone on 6&18july16 for repairing but still my 📱 is nt giving satisfaction performance now 📱 having problem battery backup up problem hence I request u for Exchange my mobile 📱 with new pic your kind cooperation in this matter please high solicited...

Sir,

This mail requires your immediate attention .

We had purchased the Sony TV Remote from Vigneswara service center one of your authorized dealers in Bangalore Koramangala. The job sheet number was J61017212. The television Model"KDC-32EX420" was also mentioned to him along with our TV Remote No RM- GD020 . After waiting for four long months we got the remote which we ordered but to our dismay the remote...

Hello Team,

We have complain many time at Sony Dealer & Sony Service Center, We purchased new Sony TV which was defected . After complaining to Sony Dealer & Sony Service Center, We are not getting any proper revert from then.

Please help to get TV Replaced .

Please find the attached snapshot explaining all the conversation in detailed.

We got many complaint number, Below is latest...

Dear,
I bought an led in oct 14 from ashoka trading sec 16 from faridabad, product was financed from bajaj finserv.I was told by mr parminder (from Sony) -[protected] to extend the warranty of the product on which i agreed.He prepared a rough estimate about the extra Emi amount to be paid as extended warranty & told that all details will be updated online with bajaj finserv.I didn't notice the amount of emis & make all the payments...

Sir
one of sony technical person took my brother in law's sony tv model no ktv-325400A serial no 1231320, from PAMIDI on 1-6-2015.Till today there no response from any company person.Is it service, let me know

Thanks&Regards
Murali
[protected]...

I had purchased a 40' colour sony led tv klv-40r482b in nov 2014 alongwith 2 more such televisions. I am now facing the bleeding colours and distortion on the screen, the customer care (Complaint no 33761445 dt 7/8/2016) complaint was attended on 11/08/2016. The visiting engineer, mr rana told me that it is a display panel problem and needs to be changed and the cost would be around rs. 20000. After paying so much price for a brand that claims...

I'am a big fan of Sony products, so I have purchased Sony Bravia 50" LED TV (Model no: KDL-50W800B) on 10-June-2014 from a authorized Sony Center in Vashi, Navi Mumbai. Now from 07-Aug-2016, suddenly the screen started showing vertical lines all over it while the TV was "ON". I registered a complain to "authorized sony service center" asking for a service engineer to visit and diagnose the problem. The service engineer checked and told that...

I Sony Experia M4 aqua dual sim, still under warranty is not getting charged. Sony service centre in Shimla is not attending to my problem.Asking me to go to Chandigarh myself. Really not acceptable.. Disappointed in the service. Need my problem to b attended as soon as possible . This is not what I signed up for when I bought the phone. Will tell the people around me to not buy any product of this brand....

Hi,
i have sony vaio laptop, model name SVF15219SNB, i have issue for bubble creating on my touch screen, i have attached video with this complaint, which is creating a problem in my computer work as mouse printer stucking, some times mouse printer bliking very frequently. kindly suggest for best solution.


kindly revert back with best solution for my sony vaio.


Thanks
saurabh kr....

Many problem
D ear customer care my name gautam presad my mobile modal no-e6553 imei-[protected] purchese on 19 december 2015
My complaint-[1]-my smartphone heating/camera /hanging problem after one month later i will going to service center vanarasi 10 feb 2016but service center not solved my problem one month ten days later job no-w[protected] i recived mobile 19 march 2016
[2]-after ten days i will going to service...

I am from Mangalore, Karnataka State .I have sony home theatre music system .the Remote Control of sony also damaged now i could not operate sony music system without Reomote ..i search entitě my city of Mangalore and other city of sony dealera and service centre ..i didnot find Remote
Please send Remote from your side and solution and problém please
Remote number RM-ANU088
I hope your company solution my complaint...

We are using sony xperia c4 model mobile. 3 weeks back, we gave the phone to service in hosur service center, after service finished at the time of talking, automatically the apps are getting open without my knowledge. When i discuss about this in the service center they are not answering properly.In hosur service center peoples are not giving a proper response for this problem. So do the needfull....

This is about the customer service regarding the mobile charger which i requested to replace fortnights back and the service centre gave me nothing but toing and froing even after 10 days. I have had the similar experience earlier too. This is surprising that a brand like sony might behave like that and and disappoint and force me to the extent that i hesitate to recommend it to my friends....

It is to bring it to your notice that i have purchased the sony music system which when it's switched on then it's turn off immediately, when check with the service center at club electronics, sony authorized service center, e-25 south ext.-ii, delhi, mr. Satbir singh told us that the dm board is faulty, model no.- hcd-az33d, fan no.- 6106236 and he dosn't have this part. I being a loyal customer of sony products feels that the company should...

I have sony led tv model no. Klv32ex330 which has been brought on 2012. Within four years, problems starts arsing, the tv screen is now jumping. I had registered complaint and sony engineer had came and examine the tv. He said this is happen because you "switching of the tv by remote and left it for some hours" he said you have to switch off the main switch immediately when it is not in use.. If we didn't switch off main connection then colors...