Sony India Complaints & Reviews

My xperia z3 device got damaged so I got it replaced by paying 14000 for a refurbished phone from official service center. When I came home I noticed the back cover was lifting. Next day I went to the service center and asked them to take back for repair but they refused so I contacted the customer care of xperia so they convinced them to take it. After 5-6 days I recieved my phone back but again the same problem. I want my phone to be replaced!...

Dear Sir,

My Cell phone Sony Z2 submitted to service center for repair as on 10/05/2016 and my Job Sheet No is W[protected], i requested to service center for return my cell phone, but they continuously said that your cell phone is on transport for last 15 days, i continuously calling at Toll Free No [protected] but they are not responding well


Regards
Shailesh Hapani
(M) [protected]...

I bought xperia c4 dual in oct 2015
Due to touch issues i have given my phone to service center on june 4th 2016.
While giving my phone for service i requested service center to give me a loan mobile, to which they refused saying that repair will be done in 4 days.
When i contacted them on 8th june 2016. They were clueless about the status of phone
Please resolve the issue as soon as possible
Workorder no...

I have purchased sony xperia z3 on 20/04/2015 from dubai market. We were at comfort that since sony is in india, we will get services for our mobile phone even india from sony being global corporate. We have purchase this premium phone spending huge amount with trust that sony will provide services globally.

The phone was dropped accidentally from my hand in november 2015 and the screen got damaged. I visited sony service...

A sony bravia tv was purchased from lulu hyper market, kuwait the supplier being supplying store co. W. L. L. On 17/8/2012. The model no. Is klv-32bx350 with sl. No.2016817. The tv since one month displays dual images after ten minutes of functioning. Hence the authorised service centre here at palkkad, a-tech services was contacted and a complaint was lodged on 20/5/2016. The service engineer attended and i was told the panel has to be changed....

I had submitted my xperia z2 at your parshwa services vadodara on 6th may 2016 and till now i didn’t receive the same. There is issue in charging point, mic is not working properly on call and sim card is not detected.
I had called several times to service center but i am not getting properly answer from them. Every time when i call to service center there is always a new story they told me.
Even they did not know where’s...

I have bought sony bravia lcd tv on jan 1st 2015 it worked properly and started to show problems on may12 2016, it suddenly got switched off, we lodged a complaint[protected] the techinician said you need to replace the main board and it will cost you 7-8k, sir we bought your product with so much trust and you tell your customer to pay 8k and get repaired you know it seriously breaks our trusts that we had on you, if you give warrenty of...

Sir
my tv not working for some days i think panel problem but sir tv only three year old i already complain in service center he told for repair expenses15000 to 16000,
sir how is possible now tv cost 25000 to 35000 so please give true guide and solved the problem.

poduct details are...
INS 110-240
MODE NO 32NX650
P[protected]
SOI3259942-K
my contact no.[protected]
sir...

Dear sir/madam,
I have facing a problem regarding sony experia t3 c5102b touch is not working properly, phone is switch off and on automatically and the main isssue that sim is not working i go to care centre 2 times but facing with same problem. My warrenty is expired on10/6/2016 now i am facing same problem. I want to replace this product.
Thanks
Arshdeep singh...

Bought an xperia m4 aqua 5 months back. Gave heating issues from the very next day (Thought they will be fixed with the update but it never got fixed). Two months o[censored]sage and the rear camera is gone (Gives camera error on opening the app). Now even mic doesn't work during calls.
Had complained it on company website and through mail but no response. Got as an automated response from sony india stating "we will endeavor to respond to...

Hello sir, this is Sagar Jadvani from Surat.
Actually i have problem regarding Sony xperia Z5 E6683 still in warranty and its slip in water so it's not working now as said by Sony agent when i Bought it they said it totally Waterproof so how it not working even my phone not stay more then 1 minute in water i picked up suddenly after it slop in water but the problem is that i'm going continuously at sony Service center at M-24-27, Sar...

Date of Complaint - 18-Apr-2016
Complaint No[protected]

There was a white dot in TV screen and it started spreading gradually and so we raised a complaint on 18-Apr which was attended on the same date. They said the screen has to be replaced and they will place an order for the screen.
Subsequently they took our tv for servicing only on 26-May-2016 (it took 1 month and 10 days) to recv a tv part, ridiculous....

Sir/mam,

I have purchased a sony led tv 50w800d on 30th april in bangalore.

Within few days observed that tv hangs and its coordination with remote goes off after some time.

I have called customer care @ [protected] on 19th may and updated about the issue.

They have provided me a reference # 32281493 and assigned the complaint to vigneshwar services @ bangalore.

Executive...

Job no w[protected]

I handed over my xperia sony z 3 compact phone to the authorized service center in amritsar on 2nd may 2016. The problem was the front camera was not working. The product was bought in nov 2015.

Till date despite repeated e mails and calls to the sony office - i have received no concrete reply or status with regards to my phone. The only answer i have got is - please wait....

Dear sir,

I mr raj kumar purchased a sony mobile phone model c4 e5363 from croma show room ansal plaza, greater noida on 20.10.2015 vide bill no slf 02a[protected]. The imei details as under :-

[protected] &[protected].

I am sorry to say that the date of purchase the mobile is giving multiple troubles. Twice it has been made defective. On shown to service centre, they says that its...

Hi,

My name is gajendra nk, registered mobile # [protected], sf # 34564187, invoice # 028, i purchased sony xperia z5 on april 12 2016, i was happy in the initial stage however slowly i started noticing that the phone started heating up near the to the camera. I wanted to go the shop from where i had purchased this handset to rectify this issue however as i have my own bakery and confectionery i was unable to go. I purchased...

Dear sir,
I bought sony led tv klv-32ex330in5 on[protected] from chandra vision (Sony centre), no.1 vedantam street, g. S. T road, tambaram sanitorium, chennai-600047 along with v-guard mini crystal stabilizer. (Invoice no:4657)
On saturday[protected] @ 4 pm suddenly the picture colour becomes grey and showing double images of pictures and letters. Then within 30 minutes i taken to the sony authorized service center, abirami...

Sony xperia z1 is a next version of Z series after xperia Z and is costly around 40000 rs but it does not support 4G, while other companies give 4G phones at a quiet reasonable price. The main question is that if the older version of Z series support 4G then why not the next version. It is very sad that at such a high price sony is not offering all services while other mobile manufacturer gives it at a low price. SONY should give replacement...

Order no.91874448
I hv ordered product on 18th May and merchant has sent 19th may and expected delivery time 24th may and maximum time 26 may. I continued calling and I logged ticket also but you're side no one respond and no one update to customer at least when product is delivered they call and confirmed I hv logged ticket how it was closed without any confirmed to customer.
...…...

Till date not received...

I purchased a sony external hard disc (Hd-e1) from adhithta electronics in chennai on[protected], bill # 4986 is for the amount of 5300.00. (Please see attachment of original bill). It is still under warranty. Please see attachment of original sony warranty card. My hd-e1 is registered under sn.#edvoaig3927178f. While it was still under warranty, on[protected], i gave it for repair under warranty to the authorized sony service center: roshan...