Sony India Complaints & Reviews

Yesterday (12.05.16), i have lost my sony ericsson cybershot mobile ([protected] with airtel prepaid connection) from my office premises. Model number is c510. I was using this mobile from 2009.
Imei number - [protected]

I have some very sensitive information on my mobile. I want to track / trace and recover the said mobile connection along with data received on my sim.

Please help me to track my lost...

I have bought a sony xperia c5 on 01.02.2016 at sony center (Vivek traders), nungambakkam, chennai. Attached the image of bill copy. My device was restarting again and again for the past 4-5 weeks. Hence i have given the handset for service at smart care sony service center, adyar, chennai they have formatted and done software update. But within 2 hours my handset come up with the same problem and became dead. Again i went and gave the mobile...

Dear sir, i purchased led tv (Klv-40r562c (07lcdtv) item no.18729401 on 20th march 2016 from prpti enterprise, 375, prince anwar shah road, kolkata - 700068. The picture is coming hazy on the screen.

Please send your technician immediately to rectify the problem

Thanks & regards
Mukesh kr. Barick
Poushale co-operetive hsg. Society ltd
1, raja rammohan ray road, flat no - a-5/7, kolkata -700041,...

I am experiencing a lot of problems with my sony xperia model purchased on october with 2015. The mic is not working at all and touch screen is has been a headache. When i contacted support center, they are telling to keep the phone for 2 weeks. Being an working person and having no backup device, i am not able to manage the same. Also it is extremely heating up which is causing a lot of problem.
Hence i require a quick resolution...

Sir, i submited my laptop in your services center (A. P.Network services)
My job no. J61075728 date 05.05.2016, and there is no call and mail response from your side is very poor and unprofessional. Please consider my matter seriously otherwise i will go through consumer court and in future if you will not take any action then i will not to buy any item of sony and suggest other also to not purchase any item of sony please consider...

I have purchased a SONY XPERIA M5 Duel mobile phone in Jan 2016, after couple of months it started switching off automatically & getting on only after connecting with charger.
I have visited Service Center for the same & I was told need to update SOFTWARE which was updated 2 days ago. I was asked to wait for 2 hrs for doing so.
I received my handset back after updating the software but same problems was persist in handset.br...

I bought my mob in 22nd august 2016. model no. E2363 coral pink
ime no.[protected]. it"s screen has damaged in an accident. during accident my mob phone was in my jeans pocket. i slipped on road and my mob falled on road and got damage in its screen. i insured my mobile phone froem biscoot insurance in last of august i tried to claim many times but due to some reasons it couldnt earlier possible. i talked with your customer care...

Submitted my Sony M4 aqua to sony service centre for 5th Time, now they are saying it water damaged being water resistant phone, and When I had word with Customer care executive Mr. Himanshu he said I ma eligible for Device replacement as I have submitted it for many times, It's been more then 3 weeks my phone is with them now they are saying I will not get replacement and have to bear the repairing cost for the same.
First they committed...

Purchased new tv from reliance digital hubli in karnataka model:kd43x8500c series:4508838 poduct no:18740801 has failed within 15 days but till today not rectified and once they said software to be updated and once mother board
Not allowed to replace motherboard and asked for replacement not yet given and the product is lying with sony and reliance digital

Worst support and response from realince and sony servicebr...

Hi,

Please help me to deal with sony regarding to handle my device in improper way.. When my device was under warranty period sony person did wrong with my phone 2 times and also assemble my phones (Sony z3) wrongly this is because now the dust is accumulating inside the phone...

I have complain about it to sony care several time but they are not taking an appropriate action on my complain... And they are going...

We are facing the problem in Zee TV Channel No.110 as there is no sound in the channel and after changing any of the channel the TV stops automatically and after booting off the TV we view all the channel with sound and picture but only zee tv channel no.110 we are unable to hear the sound and only we view the picture . Kindly resolve the same at the earliest.
My Name is Gajalappa Asayya.
Address- M.HB Colony Vishwashanti Co-op...

Sony India once advertised that CID would be aired thrice in a week. But we had it for just two days sat - sun .
Now since April 16th, after episode No. 1348 Sony stopped airing CID .
Is this kinda joke !

We r fans of CID. Every weekend we expect to watch it and all we get is some boring laughter ! Its getting very annoying to watch Kapil sharma show / Crime patrol for so long hours .
Your website says,...

I had purchased the sony smart watch 1 and half rear before from Flipkart, after 8 months display got problem so I handed over the watch in service centre and the told this is our issue so will provide the new watch. later they told we don't have same watch so will refund your money I agreed but, after that when I am asking the they are making excuses like It will take month and bla bla...
after month I called again same respone, sometime...

Dear Sir,

I purchased a Stereo System Model No. SRS-D9 Serial No: 6275629 on October 2014. Since last 3 months I have been observing an irritating buzzing sound along with the music being played. I took it to "Sony-Tech Shop" Service centre in Guwahati on 6th of May 2016. They just played the system heard the irritating sound and without opening the screws declared that the system's circuit is not properly functioning. And...

I purchased the tv 2 years and 3 months ago and now the display is not working. When i called the service center they arrived after 3 days and detected failure in the lcd screen.They could not give any reason about the failure of the display however despite knowing that this is a defective product, they denied to give replacement for the tv. There has been absolutely no misuse with the tv and now they want 1 lakh to repair the display. This...

Our tv sony model no klv-ex430ins[protected] off road since last six month and same tv not repairable by sony service centre guwahati vide thier service job sheet no j60773678 dt 31 mar 2016. Now they have been stating that you are replace the same tv. Now we want the replace the same tv. You are requested to intimate prize with model no of sony tv for our further action please....

Dear sony bravia
I had bought sony tv thinking it will be good and the beat quality tv in india available . But unfortuntely this behaviour made me think to trust sony .
Just after 13 months where you get the warranty of 12 months my tv comes up with the problem .
There are 3 major parts in any tv in todays generation ie. Motherboard, idvs, picture tube. Rest speakers
Unfortunately my tv came up with the problem...

I hv purchases sony led 32" tv from croma, gurgaon on 24/apr/2016 vide invoice no. Slf02a[protected]
It was installed by sony service engineer very next day. Pls see the way your engineer has installed my new tv set. I'm shocked to see the way sony trained their engineers.
Further, your engineer sold a cable worth inr 250 without any bill saying this is must.
What kind of service you are offering?...

I submitted my handset due to sudden hangup while updating the new andoid version, for which i submitted my phone to nearest service centre with job id w[protected], along with hangup my phone front screen pannel was coming out too .
After repair and wait for 7 days, they gave me my handset after reapiring and i found out that after inserting my sim there were no network, there was no problem of sim networks before and my sim was...

Initially i started to communicate the authorized service center m/s esquare point at indore and consumer care department on 01/04/16 where i was suggested to deposit my sony vaio laptop with service center and it will be serviced with replacing the required parts within a week. Also they suggested me to mail it to the sony india therefore i mailed with my concern. The system was in warranty therefore they called the issue as a physical damage...