Sony India Complaints & Reviews

I bought a sony xperia z3 during october 2014. Sony claims it is waterproof. The initial 6 months, i was getting blurry images when shot using its camera. I ignored it. But 2 weeks back, i rubbed the back of the phone with water (To clean it ofcourse). And i noticed water leaking inside the camera lens. The wifi/bluetooth stopped working thereon. It was purely because of the water entering the device.

When i gave the phone...

Dear madam/sir

I purchased a sony xperia m4 aqua dual mobile on 23.06.2015 through flipkart vide tax invoice no # mum_bndi[protected]. Imei no of the mobile is "[protected]".

Initially it was warming too much. Now sound is totally off. I am unable to hear the voice of other person on call.

I attained sony's authorised service centre at 158 shyama prasad mukherjee road, kalighat, kolkata,...

I have purchased sony experia aqua m4 dual for rs. 19000 on 27.07.2015.
My mobile got automatically locked in first week after purchase and had to submit it to service center.
After receipt o[censored]nlocked phone found that speaker and microphone was not working. Again 2’nd time submitted to service center and in return i got defective refurbished phone and found that dead pixels on screen.
Again 3’rd time submitted...

Asike the service center at bangalore bannerghatta road, and athe yadiyr cross all bogus they have taken the name of sony and posing as the authrorised service center but there is no email id, as well the technician are like rogues and theives comes to the houses in the night, mr manjunath who is came at night 10 o clock and without proper id as well posing as threat, as says that he will issue the vocher and one need to pay rs250, what for?...

Dear sir,
I am writing this mail to utter dissatisfaction against the adopted system in replacement of led tv and the lies, false information given by your bhubaneswar based rajpath service centre. I need inform you that i am a owner of 42' led tv model-klv42ex410 which has horizontal lines in panel and damaged speakers. I had an extended warranty from resq, reliance digital based which i gave a complaint to reliance digital people....

Dear sir,

Ub: purchase of sony laptop from croma through online - now repaired - sony service centre not accepting warrenty - need clarification - reg.

As per the invoice no. Sle004ec0007002 dated 30.8.2015 of croma, mumbai, throuh online mode i purchased one sony laptop with following specification

Sony vaio svf15318/b 39 cm,

Serial no. S[protected].

I got the warranty...

I have purchase sony 10400mah power bank from online shopping site "the-emart".
I have received the damage item. While i had contact to support center of the "the-emart" by email, still they did not give any response from their site.
So, i think i was cheated by them. I need your help to recover my money.

Product and order detail
Sony 10400mah power bank (1)
Order date:- 13/05/16 time:- 12:35 p....

Sir,
I had given my mobile at youtr service centre udupi, karntaka (Sony care, near amantran hotel) and its been a long 25 days and still my mobile is not get repaired. When they took my complaint they told me it may take jus 1 day and then i got cal from service centre saying it may take 10 days more. After 10 days when called to sony care udupi they told its almost ready we wil cal back you in evening.. When i reached there they...

The Managing Director and all other Directors / Mr. Allwyn Buthello / Ms. Nilima Dharve,
Customer Care – West
Sony India Pvt Limited,
New-Delhi.

Subject: Service of BRAVIA Television Model: KLV-32R412C IN5, Serial No.: 4692750, Purchased on 12th November 2015.

1. This is further to my email sent to you on 12.05.2016 at 11:17 pm, but for no response at all till date, like my previous...

Sir/madam,
I have bought sony bravia 32' model no - klv32ex300 in 2011. Recently while shifting of our house i guess some damage was happened to my tv. White shadow spots are appearing on the tv screen. Same was informed to the sony service center near by, one of the service guy came to repair it and seen the tv for 1 min and told it will take around[protected]. He didn't told what was the problem and just told he would change the...

Am n. Sivakumar from neyveli township... Bought a tv on may2013... Sony bravia 40 inch led... On march 2016 i gave a complaint for non working... Executives attended the complaint and said that its defected pic tube but the same model is stopped production and also added that if 14500rs is paid (Amt equivalent to the picture tube) then they will replace the old with the new one... A dd has been taken and given in pudhucherry sony centre......

I've purchased sony z3+ phone with imei no: [protected] on 17th nov 2015, it's waterproof as sony claimed & the reason i've purchased the phone... After using it for just 2 month one day i was seeing if the phone is good or not. So i put it in fresh water not totally just keep the phone upside down and deeped in water but kept the micro usb port up in air and less then 5 min..
Then within 15 min my touchpad was not working i don't...

I purchased Sony Music System last week. They promised that the engineer will come on a Saturday till 04:00 pm but nobody turned up and it is 07:00pm. And I have to constantly follow up with the service centre and it seems that no one seems to be bothered. There is no courtesy to revert. And if they are coming with false promises. This is frustrating and my time is lost. Please take note of this...

On 12th April 2014, I had purchased a Sony C6802/ Z / Ultra Black phone with IMEI number [protected] from your company above mentioned dealer. Towards this purchase, I paid Rs 40000/- to your company. Attached herewith is a copy of invoice (no. 0134\SI\14-15) as per invoice.
After purchasing the phone, while using the phone it fell from my hand and display of the phone got broken which caused most of the trouble.
In order...

Sir/Madam, I bought a Sony M4 aqua from Hello Mobile, Railway Road, opp. Parsavath city hall, sonepat. Tin:[protected] bill no. 4427 on 20/08/2015. Sim slots of my phone wasn't functioning properly so I submitted my phone at Sony Service Centre Sonipat and got my complaint registered on 09/04/2016. Service Centre no. [protected], Complaint Regd no.[protected]. After a lot of rounds to the service station I was told that I have to pay Rs9250...

Worst sony laptop service center at kalyan. on 14th may 2016 my sony vaio laptop hinge loosen & some how it comes out of the casing. when i went for replacement/rectification of the case, the service person told me that rectification cost will be Rs. 15000, that to replace all panels with hinges. Though the panels are unaffected. Come on 15k... So open the laptop at home & found that 2 screws of hinges were missed. nothing more happen to...

What exactly you people want from me is this the way to talk to me I have been sending the emails from last 9 months and also running to your service centre talking to and number of b******* stupid people inside service centre and all seems useless, as you people just say your words without knowing root cause..
this mobile has been deposited trice in your service centre in Varanasi till however this haven't been repaired properly and...

Sir,
I have purchased a New brand Sony Xperia M5 on 21th April 2016 Cost Rs.24950.40, that cell phone is defective, on the same day the cell phone shut down and restarts for few times,
Next day again it was automatically shut down and restarts again and again. I was busy in some work so I could not go to servicing center on second day, I went to sony authorised servicing center on 2nd may 2016. I kept the mobile there for...

Dear Sir,

I have give my mobile at your rewari (rajasthan )service center as on dated 03.05.2016. I am trying to get update from them but they people are not picking the phone. further i would like to say that i living in bhiwadi it is about 30 km far from rewari, so it find difficult to visit there every day only for information. Kindly do the needful.
My job card no. is w[protected]


Thanking...

I ordered a sony phone it has manufacturing defect still they repaired the phone they didnt replaced it
Under warranty
Its scpeakers were replaced 2-3 times sim slot replaced still problem occurs and screen was also replaced and the problem was not solved screen damaged due to heated phone they told to replace it but then i lost my phone and when i found my phone they refused to replace as warranty got ended
I m devender...