Claimed

Sony India Complaints & Reviews

1.5
Last updated Apr 13, 2024
Complaints 8014
Resolved
2252
Unresolved
5762
Quick Links
Statistics
Share
Contacts

File a complaint to Sony India

Having problems with Sony India?

File a complaint and get it resolved by Sony India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Sony India
Customer Service Contacts

Sony India Phone Numbers

Toll free
1800 103 7799
487
255
1800 3000 2800
228
138
Phone
+91 99 6793 9629
328
176
+91 90 2912 0629
108
103

Sony India Website

Sony India Head Office Address

No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam
Chennai
Chennai District
Tamil Nadu
India
600034

Sony India reviews & complaints page 143

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
T K Santra
from Mumbai, Maharashtra
Report
Copy

Usage of substandard parts and warranty service not given

Address:Paschim Medinipur, West Bengal, 721101

Dear Sir, I purchased one sony xperia d2302 set on[protected]. Within 3/4 days when i removed the tested sim and inserted my permanent sim the network was not registering. It was a costly and important set for me so i was bound to take one day leave on[protected] to get warranty service from nearest service centre at midnapore. I expressed my problem and got astonished that on hearing itself sri prakash kamillya told me the sim slot is damaged...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:517501
Website:www.sony.co.in

We have selected the above camera in the market after examining the features thoroughly, for taking the photographs of the trees in the forest, flowers and fruits at the tips of the tall trees of more than 30 ft. height as part of our forest research programme in studying the phenology of forest species and the various stages in the life cycle of trees in each year. Summer is the right season to take up the study because most of the forest...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saibalendra chakraborty
from Mumbai, Maharashtra
Report
Copy

Supply of battery for vaio laptop

Booking for supply of Battery on an urgent basis for Vaio Laptop made on 5.4.2016 at Neosa Electronics private limited ( auhorised service centre ) vide job no :- J60818066. Assured of delivery within 7 days. Almost a month has elapsed but the delivery of product is still lying pending. Several reminders sent to expedite resolution of the issue but to no avail. Deeply aggrieved over the inordinate delay and quality of service . The stock...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Home centre
from Sambalpur, Odisha
Report
Copy

Led is not working it in dead condition

Address:Kozhikode, Kerala, 673008

This is to inform that last three onwards . It already under warranty ( extended warranty ) please do need full

Customer name : manoj
Model number : KLV-321402A
Serial number: 4311136
Purchase date : 2/01/2014
Dealer name : we hlep medical collage
Calicut
Contact number: [protected]/[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pankaj1917
from Mumbai, Maharashtra
Report
Copy

Sony pendrive is not of any use as it is write protected

Address:400097
Website:sony

I purchased one laptop from vijaysales and i got the sony 8 gb pendrive with the laptop .
Pendrive contains mib movie and the pendrive is write protected .
I tried all the process for formatting the pd and removing this readonly property of the pendrive.
Still no go.
I checked on the internet and i found so many users are suffering from the same issue.
This pd is of no use.
Please help if possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
srinirachapudi
from Bengaluru, Karnataka
Report
Copy

Kdl 700 30cc model.

Address:500049
Website:www.consumercomplaints.in/new_complaint

I have placed order on 20/04/2016. Actuvally my sonia tc picture tube got damaged. hope that is waranty period. my tv picture tube gone.

They said pay 14600 rs we will provide the sony kdl 700cc new tv with in 4 working days. currently amost all near reach the dead line of latest date 30.04.2015. but till now problem got resolved.

when i called up customer care service center they are simple passing time. and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pradeepjhamnani
from Mathura, Uttar Pradesh
Report
Copy

Home theater

Address:Udaipur, Rajasthan, 313001

Hello sir...u buy recently home therter Sony sa D100 4.1 with Bluetooth but I have a problem speaker wire is very short...i not able to fix my satelite speaker on my drawing room on four side...and I dont know how to extend speaker wire...i was gone ur service center but they saticfy me...plz help me about this matter.
otherwise I go to the consumer court because when i buy the home theater ur excative not tell me about the speaker...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Nirav naykpura
Report
Copy

Sony e3 chip is shot

Address:Vadodara, Gujarat
Website:Sony company

Sony e3 price is 11000 rs and my sony chip is shot in 1.4 years now sony center says that give 5000 rs for repair so i want to relapse my phone or give me half money of phone sony e3-2202 and now my sony is of no use and i can't sell my phone because no one give me a 2000 rs of this phone and i say to people how is reading this please do not take sony phone...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Maheshmd21
from Mumbai, Maharashtra
Report
Copy

Repairing for t3 set

Address:Gorakhpur, Uttar Pradesh, 273001

Sir, I purchased T3 model 18 months ago.from last 2 months it used to switch off 3 t0 4 times daily.when i complained about this in the sevice centre they told me that the internal plate( fb ) of this set was damaged and they need to change it.I gave the set to them. From last 2 months they were telling me that the part to be changed was not available in the company so i demanded back my set . As soon as i demanded back within 24 hours they...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lalit5573
from Indore, Madhya Pradesh
Report
Copy

Mobile/about the mobile service at sony service center

Address:Raipur, Chhattisgarh, 492001
Website:www.sonyindia.co.in

Respected Sir/Madam

I have given my mobile (Sony xperia C) for the repairing purpose at the sony service center(Star Customer care, Shop no. 1/2 Guru Govind Singh Nagar, Hotel Gurulane Pandri Raipur-492001.
The problem in the set was given below:-
a) Its back cover was damage.
b) Its Power on /Off button was not working properly

While receiving the job sheet I asked to the related member...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vinodcdn
from Noida, Uttar Pradesh
Report
Copy

Model no - c1904 (xmb

Address:Gautam Buddh Nagar, Uttar Pradesh, 201305
Website:www.sonymobile.com

Dear sir,
I have purchase my smartphone at sony center sector-18 noida on 22 nov. 2015. My phone IMEI.NO.- [protected].

now my phone making trouble and service center saying phone is not in warranty ..Service center officer says pay to 5000 Rs. for changing his mother board. but i cannot pay so embarrassed me . and also tell to go for dellor where you purchased phone .so please help
i am attaching my bill....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vrkiyer1968
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Water proof walkman

Address:600033
Website:www.sony.co.in

I have purchased sony walkman, model no nwz-w273smbm1e, purchased on[protected], at sony showroom, located in ashok nagar, chennai, tamil nadu, india.
I have purchased this product from sony believing that, it will be very useful for me to listen songs while jogging and swimming. As i am in the habit of doing the same for past 10 years.
But unfortunately i had a very bad experience, and now i really regret why have chosen the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gaurav nakhale
from Thiruvananthapuram, Kerala
Report
Copy

Sony microvault 16GB pen drive

Address:Bangalore, Karnataka
Website:snapdeal.com

I am not statisfied about it's speed.
it's speed is only in the range of 3-4mbps that is not capable to it.
and also some time it will not connected to computer as another can.
iwas brought it becuse of my friend have also brought it but his pen drive running well and not my
please i request to solve my problem.
give me replacement to another new one.
my friends saied that it can be return to another...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shraddha Khedkar
from Igatpuri, Maharashtra
Report
Copy

Why has c.i.d. stopped airing

Why has c.I.D stopped airing on sony channel ? C.I.D. Has a huge fan following. It will be beneficial to both audience as well as the channel if c.I.D is aired again. The sony channel will lose its trp and loyal viewers of c.I.D. Is not aired back. The channel can reduce the repeated telecasts of 'crime patrol' and make time slot for c.I.D. C.I.D. Has entertained us since the past 19 years. Such a loyal entertaining show must not be removed...
Helpful
Be the first one to find this review helpful
Found this helpful?
14 Comments
Report
Copy
Address:Tiruchirappalli, Tamil Nadu, 620014
Website:www.consumercomplaints.in/new_complaint

Sir,
We have purchased a sony tv model no kdl-40ex520 in5 and serial no 2424992, from sony center, b-12, 11th cross main road, thillai nagar, tiruchy 620018. On 23 april 2011.Our tv is not working since 25th of this april 2016. We made a complaint to max electronic sony authorized service center vijay towers, collector office road, tiruchy and they visited our house the same day and inspected the tv and informed as the screen is lost...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rajkumarpushya
from Bengaluru, Karnataka
Report
Copy

Product not serviced for 9 days

Address:New Delhi, Delhi

Dear sony team,
I have purchased sony lcd tv model klv-32bx320in5 in january 2016.
By keeping utmost respect & honor the purchase was made. To my bad luck horizontal line started coming.
The complaint was made on 22/4/2016 comp no 31821050 & technician visited after 4 days and confirmed lcd display has gone after checking the same thoroughly.
Technician told the lcd panel will be replaced free of cost as it...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anshul Gautampurkar
from Lonavla, Maharashtra
Report
Copy

Irresponsible behaviour of the technician.

We bought an LCD Sony Bravia TV (Model no. KLV-40BX400) in the year 2011.
Recently we encountered an issue regarding the display of the TV. We registered a complaint on the very same day, i.e., Sunday, April 24 2016. We were told that the engineer will be sent at our residence within 2 days, but to our disappointment no one came. We called the customer care multiple times but every time we were given false hopes. Today we even called...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhi_987
from Mumbai, Maharashtra
Report
Copy

Delay in installation

Address:411015

I bought Sony TV on sunday 24th April 2016 and since then I have been waiting for the installation of the TV. My installation request has got assigned to New Friends Electronics, Pune. I got the number of one of their technician Rahul(Mob.No. [protected]) who was supposed to visit my home on 27th April. I called him first at 3 pm, he said I will come around 6:30-7. I said ok and stayed at home waiting for him. Again I called him multiple times,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mayank0602
from Mumbai, Maharashtra
Report
Copy

Pathetic service

Address:400064

I have a Sony Bravia with model no. KPL-32W600A. The job no. of service is J60957033. Firstly i had my TV repaired on[protected]. Then again on[protected] we had to call for service and they came the next day i.e.[protected]. They again took service charges from us just after a month of previous service. They told that there is problem with the mother board.This is the 3rd time im facing a problem with the motherboard of my 2 sony TVs. They...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yashoo Varshney
from Mumbai, Maharashtra
Report
Copy

Sony handset warranty against water resistant

Address:New Delhi, Delhi, 110092
Website:www.sonymobile.com/in

I have bought sony xperia z2 in the month of december 2014, and its a water proof and dust resistant cell phone, my cell phone has not been working since last sunday due to water drops toched under the screen, i wonder why it happened and before it my cell phone has drop into water many times and this time unfortunately it happened and my reason to know that company claims that it is a water proof phone and now sony authorised centre executive...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy