Sony India Complaints & Reviews

Ad purchased a sony play station 4 from HongKong in March 2015 with a valid Invoice. Recently the console just turned off suddenly and since then doesn't turn on. Had taken it to a Sony service center where they informed that it will not be repaired but can only be replaced and I'll have to pay 70% of the Present cost for replacing the unit.. Name of the Service center Contacted: Krish Electronics, Mhb colony, Malad East. This...

Dear sir, i have purchased sony mobile on 15th august 2015 and the model name xperia m4 aqua model no e2363 from the day one i has the proble mof heating rapidly and by foour months i has stopped working, i went to a service center named smart services vijayawada and they said that this piece has to sent to company to resolve the problem and also said that it will take 20 working days to return. here my problem is why this company released...

Dear Sir/Madam, The [Consumer Rights Act / Sale of Goods Act 1979] makes it an implied term of the contract that goods be as described, of satisfactory quality and fit for purpose. As you are in breach of contract I am entitled to have the phone replaced or refunded and I would request that you confirm that you will do this within the next 4 days. This is not fair, I am dissatisfied. My unresolved complaint was my device very highly...

I had bought a Sony xperia C3 phone on August 2015.. I had started facing problems within 3days. I submitted my phone to the service centre and then at the service centre i requested for a replacement but they didnot. They just did factory reset. They again I started having problem from the next day, I visited the kalpatru service centre kolkata, they kept my phone and changed it's Motherboard.. Then after 15days approx again I started facing...

It has been 3 days since I bought Sony LED tv and I have been told that a ticket 30004255 for installing it has been raised. But there is no proper response. Everyday I have been receiving phone calls from Sony representative that they will come but to only get disappointed. I am thinking May be I made a wrong decision choosing Sony. Why do I have to waste my time and money to buy a TV and put it in a corner of my house. Very unsatisfactory...

This is to bring to your notice I purchased a Sony Xperia c5 mobile handset from one of your authorized dealers magnet mobiles on 11/11/2015, vide invoice no. VPM4/24337. IMEI no. [protected]. Immediately after the purchase, I found out that the touch pad of this phone was not working properly. I took my phone to one of your authorized service centre viz. Krish electronics on ( Vile Parle) 23/11/2015, and highlighted the issue to them....

Dear Sir, I'm an owner of Sony Xperia Z3 D6653 which is a flagship model of Sony Mobile. Few days ago, I tried to test the waterproof feature of my phone as claimed by Sony by clicking some underwater pics inside the swimming pool on 31st January, 2015 afternoon. I made sure I followed all guidelines directed by Sony before doing so. I barely used it for 10-15 minutes in shallow depth and washed it with freshwater post use. As per Sony's...

I have bought one Sony Xperia Z ultra set in March.There have been some issues in the set & I have submit the set to service center with in warranty period. At Sony's service center they kept my cell for repairing & assure me that same will get rectified with in a week. I keep on waiting, after a week I got the call that we are sorry we cant repair your cell, we will offer a replacement for same. I agreed on same..waited for another week...again...

We have purchased sony led kdl-42w670a on 17.10.2013. From 15th december2015 our tv is not working we phone to trichy sony office[protected] & 4542423 i was informed the technician would come on next monday (they told for thanjavur technicians visit only on monday)till date we did't get any response.We already appointed that sony products repair within two years is unexpected. I heard that the same problem occurred for this model and heavy...

Sony Service Centre at Vaishali is providing shoddy service without proper analysis and not honoring their own words of 3 months repair warranty. LCD TV KLV 32V400A was repaired by them during October 2015 and the repair did not last even 2 - 3 days for which they were not willing to refund the amount paid for repair They are a number one cheater in service quality and honesty....

Mi lcd tv purchase 2 years before price was Rs 29990/- few days before i have seen when tv runnig after 5 mints colour going to pink, please suggest how it is possible within 2 years?? i think Sony is one of the best brand in electronics brand, it is very painful for me. please suggest what to do? Dipankar [protected]/[protected]...

I bought LED R562 Bravia Model in SONY Show Room at T Nagar Branch in Chennai on[protected]. I got TV from Show Room on Jan 2nd. But SONY installation person yet to come my home for Install process. Very very very poor response from SONY CUSTOMER CARE PERSON NAME : MAHER IN DELHI. i called customer care center @ 3 times on[protected]. But NO ONE COME TO INSTALL TV IN MY HOME. I am residing in CITY only. But NO response from Chennai Clarity...

Respected Sir, Subject: Grievance regarding Sony Bravia LED TV(W70C) Display Issue With due respect to the company of which I have been a loyal customer. Accepting Sony as a household member is very dear to me. However due to the service received by me for my Newly purchased Sony Bravia LED TV(Sony LED 122cm 48W700C) I am highly disappointed with the company. I had purchased the TV from Croma retail, Oberoi Mall in the month...

Bulging of the screen. We bought LCD TV BRAVIA 32" around 7-8 years back. We got it checked in one of the service center. As per them, the screen has to be replaced which is costing around 18-20 thousand. It is costing more than a TV today. Request to help us to get it set right at reasonable cost. We buy SONY products by paying premium price with an impression that it has extraordinary quality and will last at least 12-13 years. To...

To, Sony. Date:Jun 2nd, 2016 Subject: Defectin Good and Deficiency in Services It is with great regretthat I am writing this letter to you as I want to bring to your kind notice theextreme trouble and inconvenience I have undergone due to your negligentservices. On 12th April2014, I had purchased a Sony C6802/ Z / UltraBlack phone with IMEI number [protected]from your company above mentioned dealer. Towards this purchase,...

Bought a XperiaZ in April 2014 and it went completely dead in December 2015. When visited the nearest sony center they say Mother board is gone and it would take RS 8, 000/- to fix it. I now think the biggest mistake I did was trusting brand Sony. Dear People, I recommend please do not buy any Sony products as they are of inferior quality and not worth your hard earned money. Thanks,...

I had bought new Sony India TV Bravia Model-55W800C on 21/12/15 from M/s Regal Electronics Jamshedpur at a price of Rs 1.4L. The TV was installed in my house and from very first day it started giving start up problems, which was reported to Sony Service -Request no : 29843587 dt 27/12/15. The TV is not functioning and needs replacement. An email[protected] dt 2/1/16 was also given to M/s Sony India Customer Care. No action for replacement...

I have purchase sony power bank 10000mah but not proper working so please send some query from side how many time in charge of power bank ? how long the charge og power bank ? Thanks Regards...

Order item ID:[protected] DATED 16.8.2015 Invoice Date 17.8.2015 Price 949 inclusive taxex Item Sony Headphone Head Phone not working 2 months after procurement and needs replacement as per terms and condition (6 months time validity)...

I hv purchased SONY 32" LED TV on 25th Jan 2015. The Original Warranty Card was misplaced somehow. I have called to Customer Care for Warranty Extension & came to know that I have to send the copy of Invoice to get a copy of Warranty Card from SONY. I have sent all the details required by the SONY (pix of back panel stickers) on 30th Nov (Complaint[protected] but not a single reply received from SONY. So many calls & Reminder mails have...