Sony India Complaints & Reviews

I have purchased my phone on dated 23/03/2015 and my phone was damaged by water on 19/05/2015 and the job no. is B1W[protected]. For the repairing my phone I have paid to the company Rs. 11, 578/- for the repairing of my phone. After that i used my phone for few months and my phone has been stopped working automatically . I have again submitted this phone to service center on dated 26/11/2015.the job no. is W[protected]. for this company...

I had bought TWO LED SONY TVs on 17/04/2013 for Rs. 54, 900/- each. I was not told about extended warranty on the items at the time of purchase. (Serial Nos. - 3299147 and 3299041) On 9/12/2014, one Tv (Serial No.[protected] went onto red light blinking six times and the panel needed to be replaced. Sony did not charge for it as the TV had not even completed 2years and the company also agreed. On 28/11/2015, the second TV (Serial...

I have received a damage piece of 1 headphone. so i want replacement of faulty piece. so make it eary as possible and oblige....

Dear sir, I have purchased power bank of sony brand from whaaky.com. But they have given a duplicate product by using the name of sony. It is not working. Please take the action for such type of company....

Very poor service at Balaji Services sukhsagar Appartment baroda. I just wanted micro SD card slot cover for my sony xperia z3 compact however service centre are not able to provide as engineer is on leave since past three days. I travelled 8 km just for cover and get such a pathetic response. It was saturday and officially opened but doesnt make sense when they are not willing to help customer. Requesting you to close this service center...

Defective product - The tv 50W900B stopped working within a week o[censored]se. Worst service - Technician who came to check the product said it is manufacturing defect and has to be replaced. It has been almost one month and no update on when it will be replaced. Call centre and local service centres have no update on when it will be replaced. Sony brand used to mean something. These days they are just relying on past glory....

When give a laptop in service station they said mother board replacement my laptop fault is display not work but the secondary display is working good so only this problem they say that hall mother bord cange....

I purchased Home theatre-HT-IV300//M on 9th jan, 2015 from sony centre guwahati, g.s road. the device was functioning properly till now, but recently it developed some problem, at which I contacted the dealer, who referred me to the service centre.on contacting the service centre which is a mere two minute walk from my house, they showed a laid back attitude and instead of coming to my house to inspect the snag they asked me to pick up the...

I have Sony c3 dual hand set in this hang, heating, or function of handset when open automatically exit.I visit ambe electronic noida sec 18 service center three times but they not solve my problem. So I heartily request u to please solve thi at necessary action. THANKS & REGARDS Virender Mobile [protected]...

Dated: 10/12/2015 Complaint Filed: 8/10/2015 Service Centre : Lucknow I have bought sony headphones Sony MDR-ZX310APL (Rs. 2190/-) from lucknow and the bad thing happened after 11 months my headphones' one side stopped working even worse thing happened was they were under warranty. I had no idea i will be facing much more trouble with warranty. Since 3 months I have been listening a lot of mistakes, lies and poor unsatisfactory response...

I got Sony Bravia model 50W800C which company said its 50 inches. However when I checked after delivery it turned to be 42 inches....

Hi, I have Sony Bravia KLV-32V550A, from last 2 weeks I have been trying to search for a base stand for my TV and have got no support from any of the service center or Sony Center. I reached out to: NEOSA ELECTRONICS (P) LTD. 158 S.P. MUKHERJEE ROAD KOLKATA - 700026 T:[protected]/40159525 SONY SERVICE CENTRE 32 HAZRA ROAD MANUJA TOWERS (GND FLOOR) KOLKATA - 700029 T:[protected]/44 TEKNOPLAZA CD 96 SALT LAKE CITY KOLKATA...

We have contacted Sony service centre of Bangalore and complaint on 29.11.2015. service engineer visited on 01.12.2015 and said that we will arrange vehicle to collect the TV on 03.12.2015.Till today the TV not collected neither repaired.phone number are as follows [protected] of service centre. [protected] of service Manager(Mr.Mahadev singh) [protected] of service engineer(Mr. Upendra). Registered complaint no.66868. This is request...

I have purchased Sony experia Z1 (IMEI no. [protected]) on April 14th 2015 from amazon.in
Now I am getting problem in display brightness. On visiting Sony service centre, they are rejecting warranty stating water damage. It is complete duping of customer as Sony claims it to be water proof phone and nowhere water damage clause is mentioned.
Herewith I want to file a complaint against Sony for deficient service, misleading...

Hello sir, i had purchased Sony xperia z2 mobile on March 2nd 2015, within few months i faced some problem in my camera so i gave it to the Sony care center on 9th Oct 2015 and i got it back on 13th Oct 2015. But within few weeks again i faced a problem in my MIC and heating so again i gave it to Sony care center on 29th Oct 2015 and after few days they called me in care center on 2nd Nov 2015 to hand over my Z2 mobile but the problem has...

Sir I had purchased a Sony bravia lcd . after some time the tv started to reboot when we tried to switch off from remote. The problem was reported to the sales team where the purchase was made. But he straight away told he was helpless. Next took to the authorised service centre at hubli. He kept the tv for one week and returned . The tv worked fine for one week or so .The problem recovered . The serviceperson told me that there...

I brought a led from Usha Emporium hapur U. P. It had some problem with it's card. It was removed from ur service center on[protected].and after 11days they are not able to say when it will be changed. This thing is very regretful with the name of Sony India. So please let me know how much time it will take bcoz person here is very irresponsible...

Dear Sir/Madam, 1. My Job sheet no-W[protected]. 2. My Job sheet no-W[protected]. I bought a Sony Z3 on 19th Nov 2014 in poorvika mobiles in phoenix market city velacherry, Chennai-42. Within one year (warranty period) I went to service nearly two to three times for the same problem. Till now I am facing the same problems are 1.) While opening a camera error stating that –camera will turn off temporarily cool down 2.)...

Hello We bought a sony lcd from jumbo store lucknow on[protected]. One fine day there was some problem with the appearance / display - it was pink, green, yellow which gets ok in an hour or so My wife registered a complaint at the local sony service center - at nishatganj lucknow on the number[protected] on dec 04th 2015 and registered a request for a visit by a technician. The lady attending the call said that she will raise a...

After my warranty period expiry of the lcd tv has started to reboot. The same was serviced with their auth service centre . But the problem started to reoccur within one week The service centre told that the part to be changed costs 6000. Now I want to complain through you that the sony service centres are not competent enough to solve consumers problem or they r taking advantage of the ignorance of our indian people . Please advice...