Sony India Complaints & Reviews

Paid 64k trusting the brand. During 4th year, suddenly the screen color turned into red and blue and now we are seeing double image. Very pathetic and worst service by sony customer care & technicians asking us to pay 23 K more to replace the screen panel. There should be some stringent actions against the branded companies as they now manufacture the lower quality products for cost cutting and because of this end users are getting cheated. Please...

TV goes blank and not starting up. Product in warranty period. But Sony delaying the problem resolution for more than 15 days. Frustrated and Unhappy with very Poor SONY response Model of TV SONY Bravia KLV 28R412B...

Sir when i send a video to my usb and connect it to a sony dvd player which is connected to my it plays only audio it does not show the video and when i send a video to usb which is without an audio. It first time said "Video resolution not supported"and when i figured out it needed 1080p (1920 x 1080).When i sended a 1080p video it "Video frame rate not supported".I tried all the video frame rates it showed the same thing.I just want to...

Request 29505866 and 29808094 This is in reference to the Sony LED TV purchased on 28th Oct 2015. It has been observed that the TV stopped working itself after sometime. Only Sony keep flashing on the screen in intervals. I have also observed a noise from its power adaptor. We have been given false promises every next week that this will be taken care within 3-4 days. KDL-43W950C...

Getting a sony mobile was the biggest mistake of my life . From the day i got this phone there were problems in the handset . The first problem started just the second day i got my phone. I got it serviced from the service centre . They said it was company fault and fixed it . After i got my phone back a new problem of the phone getting restarted by itself happen . I again gave for repairing this time and got it back a few days later, . Now...

We purchased KDL-43W950C(LED TV) sony tv in "Naga Electronics", Rajajinagar -1st N Block. On purchase of the above mentioned tv, there was a offer of 2 3D glasses and one blue Ray. Showroom persons informed us with in 10 days we will be giving the Blue ray, but now after 2 months of wait they are insisting us to take another product(Home theatre, which i already have in home) in place of blue ray, which we are not interested. and they are...

E:62:10 this was the error flashing on my Sony camera. Submitted it to the authorised service centre in bangalore. The technician says he will give me the estimation to replace the motherboard if the prob is not fixed he will replace the lens kit. The answer given by technician is not at all valid. Have further complaints about the authorised service centre. Someone plz respond....

I purchased Sony Bravia LCD TV (Model KDL-42-W-700B) from Hind Enterprises, Udaipur (Raj.) in August 2014. It been just a year and 4 months, that all of a sudden the display went off on 28-Dec-2015. We can only hear the sounds and the picture is no more visible. Such early failure was not expected from a brand like Sony. Its was a wrong decision to spend this huge amount on a product from such a non-reliable company....

SONY LCD TV MODEL NO.KLV-32BX300, SERIAL NO.1198797.The TV had been given to the service centre=Access Electronics, VI/215/4, GRACE PARK, NEAR ELITE MISSION HOSPITAL, KOORKENCHERY, THRISSUR, KERALA.It has been 1 month and the TV is not yet repaired.Please take necessary actions....

I have given my Sony Camera for the repair of its Flash 3months before to Authorized Sony Service Center of Bokaro. They told that if the flash is not replaceable then they will replace my camera. Then after a month they told that the flash is available and hence they will replace it within a week. But after a week they told it was not possible for them to replace the flash hence they sent the spare part and the camera to Ranchi for the...

Dear Sir This mail is with regard to complain that battery of my laptop is changed at the Sony Authorised Service Center, when given for formatting. Kindly take immediate and stringent action for violation of consumer's rights. I got my Sony laptop (VGN-CR363) formatted at Sony Authorized Service Center (3A Ram Nagar Crossing, Raj Bhawan Road, Jaipur[protected]Job No. J53412667, dt.[protected]. I was asked to leave the laptop at service...

We are appearing a line on screen we have been informed to the nearest services center they had been checked and declared to change the screen and. Taken the services token but their is no reply 2 months completed...

I had purchased a Sony Xperia M5(model no.-E5663) phone from a sony center in Lucknow on 24th October 2015. But that phone is creating many problems: it is over heating when continuously used for 25 to 30 minutes and the contents in the memory card are automatically being deleted on the next when saved, the battery is only working for 2 hours when i play games or listen songs. I want the payment which I paid for the phone to be refunded....

My sony m4 aque 13 mega pixel camera not work properly... camera images not clear... and capture speed is very slow... im not satisfied with sony m4 ......

My Phone stopped working on 17th November & we submitted it doe repair under warranty at the Service Centre in Pune, Maharashtra. They kept the phone for three weeks and returned it saying that that the phone had sustained water damage and cannot be replaced or repaired. After reaching home, I kept the phone in sunlight for one hour and was able to start it when I connected it to a charger. However, the on-off swtich is now not functioning,...

Hello I'm using sony xperia z ultra and having some minor issues. I went to service centre and they said as it is under warranty you will get a new replacement phone with in a week. Its almost a month completed and no reply from their end. When i called them the representative said, same handset is not available and you can go for other refurbised phone from us. Now this is some really pathetic as my phone was in brand new condition. Such...

I had brought Sony Xperia m4 aqua dual at starting day it self the phone is hanging and I went to service center there is no problem in your phone he said again and again by itself it is shutdowns when I'm using the phone by itself shutdowns so I need to exchange my phone or else I need my money back this is a failure model. I prove it...

I had purchased one Z3 Compact mobile handset costing Rs.26000/- on 16/11/2015 from Sony Centre, Bapujinagar, Bhubaneswar vide invoice No-2055 (item No[protected], Reference No-[protected]). The company was demonstrating this as water proof one. However, unfortunately this set stopped functioning from 26/11/2015 i.e. ten days after the purchase. While I approached the sony service centre on dt.28/11/2015, they took my hand set and returned...

I purchased Sony LCD TV- KLV 24EX430 IN5 in may'13. After 3 month TV was not switching on. Engg. came and changed whole the internal kit. Now again the same problem occurred in new kit and TV is out of warranty. I have to pay much repairing cost. Really it was very very bad experience about the Sony product. I'll neither purchase any Sony product in life nor advice to any other....

I have bought above mentioned phone on 13-October-2015 from Ganpati Mobile centre in lucknow. The delivered product had enormous defects as i have no option than to use this defected product i continued to use it. This was not the end to my suffering caused due to my belief on your brand. I am pretty much discontented with the product which i received. Some how i used it for some time and finally it stop working within one month of service;...