Sony India Complaints & Reviews

Brought a sony TV (KLV-24P412C) on 14 November 2015 from B E A, coimbatore. Receipt no. RV/CBE/21086. I received a message from sony service centre informing me that the wall mounting of the product will be done very soon. no one turned up till today and now they are saying that the service personal will be available only after 10 days. As i have paid full amount for the product i want the product to be installed immediately

I purchased sony 32inch bravia bx300 tv in 2010 november and tv display become started damaging 2013 and 2014 completely damaged and i register complaint and from service center they told me this tv will change and give new one but when they return tv after they changed display only and i paid rs.675/- on 25.09.2015 and now again from september i noticed that tv display having little problem, and in october almost 90% display damaged and i went to service center and they told me it had expired on 25.09.2015 then i request a complaint on sony india they send one technician and they told me display need to change and that will cost 11000/- i told no need to change now, and i paid service charge rs. 200/-for technician. So please take need full action for this. Thanks

I have purchased a Sony Mobile Phone C4 E5363 for Rs. 23750 from QRS Retail Lmited, Thiruvananthapuram, Kerala. From the date of purchase the phone has becoming overheated when used. Moreover if we use net, the battery get discharged very soon. The battery storage valid less than a day. I have given three times to the Sony Service Centre, Pattom Trivandrum. All times they say that it is working properly. But till now the problem is not rectified. Kindly do the needful My name is HARI BABU My Contact Phone number is [protected]

I bought a new Android 800C smart TV on 10th November 2015 and got delivery on 12th november. I was told the TV will be installed by 14th november 2015 but till date there is no communication at all neither from the dealer Kohinoor electronics nor from the company Sony India. TV is lying idle and I am not able to enjoy it.

I purchased sony xperia sp its cost 21k when i am purchasing, but its camera is not good like sony ericson, and also they are not giving any official android updates its too bad(last update jelly bean)... Later i purchased micromax its cost 10k they given lollypo latest updates and i m too satisfied with micromax then my sony xperia sp... Guys i will suggest u to dont buy sony mobiles its cost level high and nothing is inside i mean performance...

I have given DVD Player to VIGNESHWAR SERVICES Banglore koramangal. I had submitted the set on 4th nov 2015 and they informed that they will inform me about the Issue with in 2 days, 13 days over even though i didnt get a call from them. i called them thrice, every one saying that they will get back but no result, on the fourth time they are saying they even didn't look into it.

To, The Service Manager, Sony India Pvt. Ltd I Manoj Singh Purchased the Sony Led 32R402A Serial Number 5491989 from Moradabad on dated 14/04/2014, But in the month Feb-2015 Led goes in the state of NO POWER, After some month later Sep-2015 Led again goes in the state of NO POWER. Please made replacement of my B.G Board free of cost because this Led has a manufacturing defect and we face the same problem of NO POWER. I am not satisfy by the quality of the Sony because the same problem is happen again and again, So please provide support from sony end. If don't support Sony team then i will complant in consumer court.

Please lend me ur presence for a while. Hi sir, i am a great fan of sony products, i'm using many sony product... but now i am unsatisfied with its quality. I have a Sony led tv 32 inch tv. i used it only nearly 2 years. now its display has some problems. i had given it to a nearby sonu service centre. they told me that its a "panel complaint" and it cost Rs.18, 000 for the repair. I used my tv only for 2 years. Sony is an international company and it keeps its name. but in this case i am really unsatisfied. As a great fan and a customer of sony products pls give some discounts or somthing.

Sir, good evening. Ref: Sony service centre Job No: J 52291278 kdl-32 Ex 550/3271643/02/01/2013. This is Mohanan Parakkadan. Now a day's My TV (SONY BRAVIA – 32 EX 550) is not working properly. Pictures are like ghost images. Service centre advised me to replace the display Panel and they approached for the same for you for a discounted rate from huge service/ material cost. But unfortunately you rejected. It has been understood from the service centre that it is need approximately Rs 15000 for the repairing/replacing the display panel. Really it is huge amount for me and it is very hard to afford that much money right now. So pls consider my request and provide the materials in a marginal/discounted cost or free of cost if practically possible. I and my entire family shall ever grateful to you for this act of kindness. mail id: [protected]@yahoo.com mobile number_ [protected]. Thanks, M Parakkadan,

Sir: I had purchased the sony digital home thetre 5. 1 from reliance digital Jalandhar for Rs 18000/- on 9/11/2015 with a request to install the system same day...I was promised by the reliance people that it wud be installed same day...However to my surprise it is yet to be installed...I have called local service center...they assure every day for installation but fail to do so...This is harassing a customer...they hav spoiled my festival for no faults of mine...what shd i do so that these people shd be more acountable to customer

Dear Sir/Madam, I am John David and I have purchased Sony LED TV 43" with Android support from Bajaj Electronics, A.S Rao nagar. We have received the complete box packed and sealed delivered to my home address. Since then we havent touched that box and only sony installation person had opened the box in front of me and found that there is no wall mountable brackets available. Regarding this on the spot i enquired the service person about the bracket but he told that it should be in the box and as it is not available i would take up a complaint and forward it to sony. From that day i ve been following them up but sony is saying it with showroom guy and told us to contact them for solution. I contacted showroom guys and they are blaming sony. sony and Bajaj electronics are blaming each other for not providing Wall mountable brackets but my issue is not solved. I request you to resolve my issue by contacting these two partners and let me have my Wall mountable brackets back which i consider as my right. My Details are : Purchased by : Mr. John David M, [protected] Purchased date: 10/10/2015 Purchased place: bajaj electronics, A.S.Raonagar,[protected] / 40157352 installation date: 12/10/2015 Invoice number: ASR/15/10872 TV Model Number: KDL-43W800C TV serial number : 8517700

Sir,
My name is saurav.i had purchase sony sbh 50 stereo bluetooth earphone on 5/9/14.
After few months it stop working properly (charging problem, sound breaks in earphone) .
I submitted my sbh 50 earphone on 11/8/2015 at GLOBAL SERVICES OF INDIA, SONY AUTHORIZED SERVICE CENTRE, KANYAPATHSALA ROAD, GAYA-823001 for its replacement.
But but sony service centre is not solving my problem for 3 monts and not giving me my bluetooth earphone for 3 monts.
I am feeling helpless and i m thinking that my money is wasted on sony bad service.

To whom so ever it may concern, This is to inform you that i bought a sony television on 12/11/2015 from a retailer 'electronic paradise' based in Janakpuri, New Delhi .. However they were good at their end they got it delivered to us within an hour and we were informed that the installation will be done maximum by the next day i.e. 13/11/2015 ... On 12th it was vishkarma day i think so it was quite understood ... However on 13th i called the 1800 number for you guys .. A guy picked the call i talked to him about the installation which was pending .. Now this guy being very rude said that installation gets done by a third party so u dont have to call us about this .. I waited .. Didnt hear from anyone ... 13th passed away .. I called on 14/11/2015 where i was told a company named BR electronics have been assigned to install the television ... Whose number is always busy... Den i called sony's 1800 number in evening . This guy named Jitender i suppose told me that he is the floor supervisor due to festive season they were unable to install the television it will be done before 12pm of 15/11/2015 ... I am writing this message to u at 12 30 pm of 15/11/2015 as i haven't heard from anyone till now .. If this is the quality of services that sony provides .. I am really sorry but i will not recommend anyone to buy any sony product .. However I will like to take this thing to higher level.. This message is in regards to service request id 28918762 ... If you guys cant get your product installed .. Which was supposed to be a free installation kindly get ur product out of my place and get my money refunded as soon as possible.. Thanking you, Disappointed customer

I had purchased SONY Experia C3 from EBAY on[protected]. But the camera of the phone is not working properly. The images appear blurr and are not clear at all. The model number of my phone is D2502.. Processor info-Qualcomm MSM8926 Kernel version-3.4.0+

We have purchase sony kdl43w800c on 25th aug 2015 .On 1st November 2015 display has became black .we not able to see pictures on TV.we register complaint on that time itself. next day engineer visited and taken photographs of TV.but not able to recognized the exact issue. till date sony customer care not reply to our query.

Sir one tv panel-led was purchased on 8th nov'2015 from khosla electronics pvt ltd vide invoice no 2924/1516/05904 providing mobile no [protected] for nstallation. But phone lost on same day & information given to shop on same day requesting to change mobile no . New number [protected] was provided over the phone. After waiting the shop was contacted on 10th & they said that it will be installed on 11th positively . On 12th again...

I bought Sony M4 aqua on 29 Oct 2015 and from the very first day the charging point was not working properly but when I keep the phone in one position the phone would charge, now the problem has increased and am unable to charge my phone at all, I have checked with multiple charger and the its the device which is defective, this is really disappointing that consumer paying close to 18 K for the handset and gets a defective product, I have to travel to a service center to get it fixed and when I asked the customer care they said I might have to pay to get it repaired

Date of purchase- 29 oct
Desirable solution- change the charging port

I purchased a xperia m5 a month back which on the next day was dead, then i managed to geta replaced phone after one month, now suddenly in that phone ear speaker is not working and i did software update but no use...it is ridiculous to have purchased a phone worth 35k and i keep repairing it i hardly used it...plzz look up intto this issue

Android TV serial no 4509850 facing problem like the TV goes blank for 5-6 secs in between watching program complained for service engineer s visited and failed to recitify and resolve the problem took the TV for service center for a week didnt feedback when enquiry from side. TV came back still same problem a video clip sent to Sony service a senior engineer visited took some pictures of TV and went no feedback or call from Sony. After 20- 30 calls still there is no reply or feed back Now I m facing another new problem photo attached Sony India kindly please take back the faulty TV

I have Purchased Sony C5 ultra in velacherry Show room on 6th sep and with in a month i had issue on handset like colours on the corner / noise / touch hardness on 9th button etc and for the same i had spoken to poorvika protect and given handset for service on 15.10.15 but till today i have not received but three time they postponed the dates and poorivka had rejected the serviced handset to sony again that means sony has not done service properly or the hand set is having serious probliem. almost nearing to one month for service how the end user will wait for that .

As a layman i am suspecting that there is a serious probelm and the same may repeat again also, .
As it is less than one month old, hence request to arrange the new handset.