Sony India Complaints & Reviews

Sir, i had purchased Rs 6100/- Sony Mobile Xperia C1504 model no.and IME No. [protected] single sim from Saharanpur.I have givenmy mobile to service centre tirupati Enterprises Sony service centre 45, Vivek Vihar near Nanital bank Haridwar Uttarakhand.this service sentre have Change mobile battery, Speaker, body back cover without problem but problem is mic.

I Rakesh N shah, 12 sundaram Bunglows satellite Ahmedabad-15 Mobile [protected]., had buy Model SONY bravia KDL 46W700A(sl no 4307843) Cost Rs. 81000/- purchased ON 13OCT2013 from starting the picture quality was not Good, the picture was interrupted frequently and Auto on off problem were observed and reported on phone to shop keeper they inspected and told it may due to network/signal, we misunguided that poor picture quality due to signal, the channel videocon D2h(Cust ID[protected] were report fault of TV, so we complained the sony centre at Ahmedabad after the contineous efforts they were listen after long time spell, latest on 5 oct2015 sony accepted the piece for service vide job J52461541 the company they told to deliver on 10oct15 but fail on enquiry, admitted the fault for panel and is under company warranty and they will replace free but will take more time as part is not in stock and also charge service, transportation, inspection etc. sony Also need for more 15 days time to supply part, we are not in position to wait due to family demand for entertainment. I want replacement as New fresh piece due reasons, 1. not enjoyed a Good product after spent Rs 8100 . 2. The warranty panel which refixed or raplaced is not assured and future we have to spent lot of amount for fault.3 The shop keeper had given us inspection of piece sl no 4301526 and supplied sl no 4307843 the defective piece. 4 the stress provided during view the TV and defect in services to extend help during the valid periods of 2 years 5. The uncertain period for repair being asked.6 The life of repair piece will at my risk .I want Justice for NEW Piece allotment and compensation for hardship difficulties created by sony TV product. Rakesh N Shah Mo [protected]

I have brought a TV with model number ' SONY LED 50W900B' from RAJ Electronics, Bhubaneswar, Odisha. But no one has come for fitting the TV. I called them many times stills they are not coming for connection. While purchasing sony representative said that after purchasing they will come to my home directly for fitting the TV on the wall. But after calling them many times, they dont bother to come. Can you please take some action and send your representatives to my house in the above address mentioned.

Sony LED TV 42" not working since 1/09/15
Complain ID[protected]/09/15
Technician Came after one week, Power board defective
No Defect found
Now Mother Board defective. Mother Board replaced TV not functioning
Now Cable defective asked to replace not yet came
After 45 days nor definite defect found only guessing
No satisfactory answer from sony service center / complain center
Please help

I want to complaint about my phone that the phone i am using is gone to bad . i have already put my phone to the serivce center for all most 4 month and also change my mother board. Chine phone is better then your phone . all detail are put on my telephone [protected]. my name is dilip vishwakarma

I received a totally fake product
Order no.;- od[protected]
Sony model no. ( mdr xb450 )is not written in the headphone that shoes its fake or duplicate sony product.
.So i called the same day as i received it for refund.
Refund (Return id:[protected] any how it was cancelled .
Another day i requested the same..
Refund (Return id:[protected] and my request accepted
They dated me for 1st oct and delayed it to 3rd oct. For courier to pickup.
But i recovered no response from flipkart .I am calling daily minimum of 1 hour to flipkart costumer care but no one is giving me any useful directions about what to do .Always they say to wait for 24 hours as many times as a called .My pick up date was 3 october but until now i haven"t received any calls or messages about my pickup from the courier company... Tell me where should i go...?????
Got cheated by filpkart

"last option consumer forum."

I am joyal joy from kannur.i find something white patches on the screen.so i could not use it anymore, because i am feared to use.One more thing that i have its VALID WARRANTY PAPER with me.I hope you will solve my and make.believe in your product

I Sanjay Agarwal Purchase mobile Hand set of Sony Xperia m2 DS Model No.D2302, Seriol No. [protected] on 08/07/2014. After some month problem arise in speaker. In this regards I have visited Sony Authorized service center around three to four times but problem not solve properly.Now warranty period already gone. Now i want refund or replacement.

1. Laptop submitted to J.P. electronics (Sony Authorized Service Centre) on 07th of October 2. Again, pathetic attitude of staff towards customers/they need to improvise on their professional well being. 3. Staff here fails to : 'i' Impress the customer 'ii' Not just impress, but they sit in such a manner, that the service centre feels more of a social hub 'iii' Don't know how to serve a customer; i don't know how are they not ashamed of not helping one properly 'iv' Poor customer relation management 'v' If such is the service and remains so, I'm never going to buy a sony product again, and wont even reccomend it to any of my mates; makes a customer feel like he's standing in a tea-stall in a queue waiting for his cup of tea. 4. The estimate of the motherboard replacement is of around Rs. 14500. 5. Since this is an internal fault, why shall i pay? Simple. 6. This has been such a buggy laptop since its day one, the motherboard itself has been replaced three times in the past three years, and other things were done too. Such faulty laptop? Seriously? 7. Sort it out Sony.

This is to inform you that I had purchase 2 LCD tv(SONY Bravia)from LP ELECTRONICES, CDA, CUTTACK ODISHA(1.KLV-32CX350 Serial No-3260869 &2.KLV-32BX350, Serial No[protected]in 2012.That Time sales guys told me that this TV (that I bought) was a very good TV and would function without any trouble for a minimum of 10 years. I am so disheartened to now know that both are worked for just over 3 years and the display is ruined. I hardly watch TV and after that I loddged Complation the company's service engineer after checking told that TV Panel has gone It will take around Rs.12000/- to fix the the same. It is surprising that a part of product which cost around 40% of the cost of the product develops a fault in less than 3 years of purchase. As i earlier told that I had purchase two LCD tv both are same issues and It is really pathetic.I don’t know what your organistion do for Custemer satisfication and One more thing I want to tell you that if your company deal like that Then u know what about your Company Future.I don’t think so that now a days nobody Want to buy any product from Sony Brand so Pls maintain your BRAND name so that we are happy if customer happy then YOU also. Soumya ranjan Sahoo [protected]

Model D5833 Xperia z3 compact purchased on 29 march 2015, it became defective on 20 september 2015 ie.within 6 months of purchase. The device wouldnt even switch on. Now the sony officials are constantly delaying the delivery of the device to me saying the parts arent yet available. Its already been about a month since iv submitted my device.Job number:W[protected] . This much delay and reasons from sony is not acceptable from a brand which claims to be of international standards. Considering the responses i get i dont even feel il ever get my device back...thats how they make you feel..please do look onto the issue and resolve it at the earliest.

I have purchased Sony LED TV model no KDL-32W650A with serial No 4302836 on 22nd Aug 2013. My LED tv panel got defective within two years and Iodged a service complaint in Sony . After following for 6 to 7 days one service guy came he gave no solution and took service charge. When I again lodged the complaint another service incharge came after 8 days and told that this panel needs to get replaced worth of 14000/-. and it will take 15 days to set.Within two days the service incharge called up and said your panel is ready and now it would lcost around Rs15200/- .I need to understand being old customer do changing of panel cost as much as equivalent to new TV. Secondly service quality is so pathetic that they dont response to call and moreover the quality of your tv is such poor and degraded that panel needs to be changed within two years. Even one my friend also complained of this issue of panel getting defective but i didnt paid need to his issue and went to buy sony bravia. It is found all the taiwan made leds which are getting offladed in India comes up with this issues.Please see if some discounting can happen to this panel which after paying huge amount on tv have never expected that i have to pay again such heavy amount on panel . We need regularisation approach on such MNC companies Regard, s Shouvik kr datta [protected] Block 1 flant 3F, Eden tolly Green wood complex; 304 M.G.Road kabardanga More .Kol 104.

Today i got my headphone c002 jai maa enterprises sony MDR Q-140 without mic Head phone wired.. but i got with mic and it is broken one . order Id: OD[protected]. order date:6/10/15, 1.57 pm invoice no:foa2yka16-1049. invoice date:2015/10/06, 3:24 pm vat/tin no:[protected] cst no:[protected] can you please replace by good material. your loosing my believes about filpkart online shopping .

I recently bought Sony xperia z ultra, now the touch is not functioning, am ready to pay for the service, but the guys telling me, I can't find the service for this model throughout india, when am even ready to pay for their service, they are telling me to exchange for a lower model. What kind of fraud is this. Fed up being a Sony mobile fan

Negative Foggy screen is spreading day by day which has hidden most part of the screen. When viewed from sideways ghost picture is seen which is going worse day by day. Now it has hidden most part of the screen. Cant imagine this within few years of purchase that too from a branded and reputed company

I have parches new z ultra in 19.09.2014 and i have submit 3 time my Z ultra for same problam but same issue i have subbmit my z ultra in vadodara gujrat sony sarvice center my job no W[protected] sarvice id[protected] ples giv me a final solution

I purchased a sony HD LED TV on 21/01/2015. On 01/09/2015 it was observed that the screen was becoming blackish in some parts of the display. On 14/09/2015, i booked a complaint to customer care at SONY call centre and my complaint ID no. 23507197 was given. Sony technician MR ABHIVRUDHI visited on 16 /09/2015 and inspected the TV (model NO. KDL-48w600B/BRAVIA, SL NO.3265287), vide request ID NO27557945, sent by Vigneshwar Services, Bangalore. The technician reported that the display will be replaced within four days. After several request to the concerned the service centre, nothing has been done till date. SUNAYANA SAHA A704, CONCORDE MIDWAY CITY, BASAPURA RD. BANGALORE - 560100 [protected]

I have purchased a mobile of sony on 03.10.2015 & submited to Esquare Point Indore sony service center for not working properly on 18.10.2015 but till date those people are not responding properly that when should i will get my phone back. the job card for my phone is W[protected] dtd 18.10.2015 Model of phone is E2363 coral colour.

You are kindly requetsed to look into the matter & resolve my issues earliest.

We purchased a Sony LED TV 46" on 11th june, 2011 from one of the sony stores at rajkot. In the last week of oct, 2015 it developed a snag and the company's service engineer after checking told that TV display has gone bust. It will take around Rs.28451/- to repair the same. It is surprising that a part of product which cost around 40% of the cost of the product develops a fault in less than 4 years of purchase. The dealer has refused to take up with the manufacturer and authorised service centre at rajkot has told that they are taking up with the company. It is really pathetic...

Sir, i just purchased a xperia m5 phone from pune.the phone got wet in rain and got liquid damaged, but the phone is said to be waterproof, when given to service center they say that the litmus is wet but however not giving propre resons for its damage ...if the phone is said to be waterproof then i dont understand how this can happen .and the water proofing test is taking a long time...this is just not expected from the company ...i have bee buying sony products fron quite a long time and this kind of reaction is just not accepted...