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Sony India Complaints & Reviews

www.sonyindia.co.in
1.5
Updated: Sep 19, 2025
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Sony India reviews & complaints page 18

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S
Santu2020
Aug 8, 2021
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Sony tv hdmi port and remote not working
Sony India customer support has been notified about the posted complaint.
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I have purchased Sony tv model no KD43X8000G on 14 th August 2020. Now all HDMI ports are not working and remote is not working
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    Trilok Singh Shaktawat
    Aug 8, 2021
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    Sony India[protected] service request pending since 29 Jul 2021.

    Complaint pending for last 10 days, no one has called till date to atleast ask us what has happened.

    How rediculous !

    And then they r offering me a replacement with a meagre 25% discount, just to tie me up with a new faulty tv which vl again land me in same situation after expiry of warranty, compelling me to post against Sony on social media
    Sony India customer support has been notified about the posted complaint.
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    This is sujay Gopnarayan,
    JOB NO :66864424
    Same issue with my 49 inches TV LCD panel, was getting horizontal line few days and now complete blank.
    Just to inform you here, I got a link where sony repair panal for same cause .

    https://www.sony.co.in/electronics/support/articles/00197915

    I would request SONY must offer customer 75%, because the issue with panel not due to us(customer) and panal should be the most strongest part since it's costlier part.

    SINCE we trusted sony and even we have issue with our existing one still I am thinking to buy Sony television only.

    Hope sony india will analyze and will give us beat solution which is good for customer and company. Iroe
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      G
      getzjoyforever
      Aug 8, 2021
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      Address: 4th Floor, Interface Building No. 7, Off Malad Link Road, Malad West, Mumbai - 400 064, India.
      Website: www.sonyliv.com

      I had subscribed (for period 8Aug2020-7Aug2021) for sony liv premium membership on the app and paid for the same through credit card account. I subscribed only for one year and i didn't know that they will also deduct money for the next year without my consent. I received a message today stating that my membership is renewed and money has been deducted from my credit card today. Now money has been deducted from my credit card account without my permission for one more year's subscription which I did not want to renew. I have sent an email to the customer support of sonyliv to which i requested for my unsubscription but there is no response yet. An amount of 999 is deducted from my credit card account illegally.

      Please help on this.
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      Sony India customer support has been notified about the posted complaint.
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        S
        Shalini_Guleria
        from Noida, Uttar Pradesh
        Aug 7, 2021
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        Received faulty manufactured Sony KLV-40R352F TV

        Website: www.sony.co.in/electronics/tv/t/televisions

        I ordered Sony KLV-40R352F TV from Amazon for my parents on 6th August 2020 and received faulty manufactured TV with big black spots on the screen (clearly visible). Parents raised a complaint within 15 days of receiving the product in Sony customer care and they fooled my parents with a lame excuse that Amazon fire stick is faulty and not the TV. With time big black spots covered most of the screen and I am sure that the TV will be dead...
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        Shalini_Guleria
        from Noida, Uttar Pradesh
        Aug 7, 2021
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        I ordered Sony KLV-40R352F TV from Amazon for my parents and received faulty manufactured TV with big black spots on the screen (clearly visible). Parents raised a complaint in Sony customer care and they fooled my parents with a lame excuse that Amazon fire stick is faulty and not the TV. With time big black spots covered most of the screen and I am sure that the TV will be dead in next few months. One year warranty is about to expire and Sony customer care service is calling to extend the warranty on 5K price lol.

        Sony customer care didn't resolved the issue and my parents got cheated by Sony and it's customer service.

        Requesting Help to recover 30, 000 rs or TV.
        Sony India customer support has been notified about the posted complaint.
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          D
          Deep0455
          Aug 6, 2021
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          Address: Roshan colony near new friends property dealer office asaoti railway station

          When we turn on tv its on and after 1 second tuens off
          Sony India customer support has been notified about the posted complaint.
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            M
            Mohammad Azharuddin Khan
            Aug 5, 2021
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            Address: Shop No 5, Aurus Chambers SS Amrutwar Marg Behind Mahendra Towers Worli Mumbai 400018.

            I M Mohammad Azam Khan I M Using Only Sony Brand In TV And Music System, I Had A Sony KD-43 X 8300D, I had Purchase The TV in 2016, And in 2017 Display Was Damage By Kids, I had Replace The Display From Sony service Centre, And Now in This Year 2021 My Tv Display 4 Horizontal Line in panel, My Job Sheet no is J11031766 Date[protected], And Ull are Not Having The Panel To Change If Youll Are Not Having the panel So There Is No Used Of Such Expensive Tv, and Still Now ull Had Not Arrange The Panel Almost 45 Days Had Completed And The Tv Is Also Along With Youll, Kindly Arrange The Panel And Do The Need As Soon As Possible
            Sony India customer support has been notified about the posted complaint.
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              K
              karthik alva aleppady aleppady
              Aug 5, 2021
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              Address: Aleppady house ishwaramangala post puttur t q

              I bought a tv from reliance digital so can't given satisfaction service so tv as not even guaranty screen problem came in 4 years and not even guaranty tv as complete complaint
              Sony India customer support has been notified about the posted complaint.
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                V
                Vishwak Reddy
                Aug 5, 2021
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                I bought a 55 inch 4k LED TV from Amazon. And I raised a request for installation on 29 July 2021. Two technicians called and cancelled saying that my address is not under their area.
                Tried calling the service center PRANANK ELECTRONICS in KPHB, HYDERABAD, no answer to my calls.
                I've been waiting from a week to get my TV installed.
                Sony India customer support has been notified about the posted complaint.
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                  H
                  Hemarpanjabi
                  from Jawhar, Maharashtra
                  Aug 3, 2021
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                  Bravia tv

                  Address: India

                  My request id 66763159. I bought sony tv few years back now the main board has fault and company is not giving service and pushing me to buy new product. What kind of service is this. Im requesting that i cannot afford new tv still they are forcing me to buy new tv and not giving service for faulty part....
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                  Monu6672
                  Aug 2, 2021
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                  Address: 8 second floor, Krishnagard idgah colony

                  A straight line appears in the middle of led last time same problem occured in the same led.
                  I'm completely disappointed with this product this is happening second time within a year of purchase the product details attached

                  SONY LED TV 40"
                  MODEL NAME :. KLV-40R352F
                  SERIAL NO. : 8605743
                  Sony India customer support has been notified about the posted complaint.
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                    A
                    A@P@G#S
                    Aug 2, 2021
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                    Address: Jayanagar, Bangalore, Karnataka

                    I had an issue with my camera and its repair took more than 3 months now, I still have no update on it. The staff is not very helpful but the amount for the service has been asked to be paid to initiate the service. I went to Sony Authorized Service Center, Jayanagar.

                    Model no: ILCE-6400/BIN[protected]
                    SERIAL NO: 5675305
                    Customer Name: Augustine Paul
                    Job No: J11188205
                    Sony India customer support has been notified about the posted complaint.
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                      S
                      simba1
                      Aug 2, 2021
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                      Address: Sonia Anand, 10 Parade Ground Road, Camp, Pune.

                      Purchased 4/3/2017

                      1) Complaint - no picture display - Repaired on 06/08/2019 vide job No. J91470103. Replaced logic board and mother board amount paid to M/s Raja Electronics, Camp, Pune. Rs. 16, 708/-.

                      2) Again no picture display- given an estimate of Rs. 28000/- (approx.)
                      Not happy with the product. Why Sony quality has deteriorated ?

                      Want a product replacement/ free panel replacement
                      Sony India customer support has been notified about the posted complaint.
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                        N
                        Nithin1989
                        Jul 31, 2021
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                        I bought a Sony KD43X700E 43 inch model from 2 and half years back from UAE. Two months before the TV started to appearing vertical lines on the screen. I conducted the customer care for fixing the same.

                        These people were ask me about 17500/- for changing the panel . even the model as too much expensive ( bought if for around 50 K Indian money). But I was ready to pay the money to fix it and I ask them for assurance for 1 year (Not even a warranty), But these people were not confident to give such assurance.

                        I trusted sony model since my child hood as this reason I went for your brand even it was expensive, But I am sorry to say that I lost the confidence on your brand & I regret to inform you that I am planning to dump the TV and decide to go with some local brand.
                        Sony India customer support has been notified about the posted complaint.
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                          Lvarghes
                          Jul 31, 2021
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                          I bought Sony Bravia LED TV 55 inch model 2 years ago. Suddenly it started to display vertical lines. Contacted sony service and they say panel need to be changed which will cost 26400 INR/-. This is already expensive model and again I am being asked to spend big amount for repair. I trusted Sony brand but now regret buying this model. Not sure if repairing panel is worth it.
                          Sony India customer support has been notified about the posted complaint.
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                            D
                            drpc
                            Jul 31, 2021
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                            The scrren has turned black. sound is ok, .
                            Sony India customer support has been notified about the posted complaint.
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                              E
                              Eldhose alungal
                              Jul 29, 2021
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                              I have bought one headset on last September which is having 1 year warranty, would like to know further process to replace
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                                anjanbaraik
                                Jul 29, 2021
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                                Address: Carron Tea Garden ,Siliguri
                                Website: Sony

                                I Have 3 Sony Tv but one sony TV again and agin disturbs one time we are some month before repair but today onwards agin 3 Black line showing on TV screen . Then How to trust it Brand, now i am very disappointed from Sony Agin will never purchase Sony brand anything and any person to Suggest to don’t buy the Sony product. but 2 Sony TV very well running condition but one 40 inch TV is very bad service from SONY.
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                                  M
                                  meghi
                                  from Delhi, Delhi
                                  Jul 28, 2021
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                                  My request id with sony[protected] dt 28.06.2021. I was offered replacement of my tv through your s. Centre star electronics new delhi 110028. I deposited in your a/c under utr no sbin[protected] on 12th july rs. 56242/- as replacement cost in sony india pvltd. I was assured replacement by 10 days. I am not provided any by sony/star electronic till to date .
                                  Please help in the issue. From biswajit, new delhi 110045, m. [protected]
                                  Sony India customer support has been notified about the posted complaint.
                                  Jul 28, 2021
                                  Updated by meghi                                   A fortnight has elapsed, since I deposited the cost of TV. If it takes several more days, then I am undone. Sony/its service centre assured replacement within 10 days.
                                  Please resolve the issue early.
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                                    u kaliappan
                                    Jul 28, 2021
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                                    Address: 117 - E , Rana Nagar, Bhavani- 638301 , Erode Dt. tamilnadu cell no. 9789999966
                                    Website: google

                                    MODEL NO. SP29M53K. SERIAL NO. 6201995. Frequently tv off and then on.
                                    Sony India customer support has been notified about the posted complaint.
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