Sony India Complaints & Reviews

We purchase LED in November 2020.but problem create in December 2020.Mechanic visit and Chang HDMI.but later problem again create.thenjan 12 same problem occur Sony company mechanic Apeel Gabha.Picture not come sometime.their mechanic agree on job card.Sony company misguide consumer NCH.and state consumer and not reply.This is shameful to Sony company Their intension to fraud with consumer.We are filing our case in Consumer Forum Panipat...

Dear Sony, Good Morning.
We are very disappointed with your services at all because we bought a led tv of 55 inches from Telangana agencies, Khamma District, Telangana State. The technician is not coming from so many days, today he came for installation. He uses vulgar language with me n my family members. We felt very sad. We purchases of this much cost but no satisfaction. Without installation he went away. Iam attaching original...

I have 55” Sony tv (55W800D) . For the last few months, Netflix & YouTube are not getting played even after updating the app ....

I subscribed to Sony Live and paid Rs. 299/- on 19.3.21 vide Punjab National Bank Txn ID no. T2103191846400986472324. Debited from A/C no. 5148Xxxxxx118, bank Ref no.[protected]. I have downloade Sony Liv app on my smart phone but the app does not open but asks to subscribe every time. My request is save me this harrassmen. Either open the app or cancel the subscription and refund my amount as early as possible.
Yours Mahabir Singh...

Purchase nov20, problem create Dec20 NCH complaint2475206state complaint mail...no response.Problem create their technician Apeel Gabha 12jan.but Sony playing mischief and deliberately twisted our complaint...

Purchased the set on 24.02.2020, from beginning there is a square like white shadow in the upper side of the screen, due to pandemic situation could not call sony personnel in the house being 60 years old having different ailments. On 01.03.2021 booked a complain, on 02.03.2021, a person came from SONY service center and agreed that the problem is due to manufacturing defects. He told that, as it is just cross 365 days I have to pay only...

I am humble request to sony live app they will upload Sab channel old show 'sajan re jhoot mat bolo ' season 1 all episode upload to sony live app please it's a humble request to you they upload season 2 new show bt not upload season1 all episode upload them please🙏🙏🙏...

Sir,
My Sony LED bravia model ex 52 TV is not functioning i, e. picture is not visible but can hear the sound clearly kindly register my complaint and do the needful at the earliest.
Thanks...

Sir,
My Sony LED 51 inches TV bought five years back, is not functioning i, e. picture is not visible but can hear the sound clearly since this morning, kindly register my complaint and do the needful at the earliest.
Thanks...

Hello,

I have paid for sony Liv premium membership subscription for 12 months but in my app the subscription is not activated. I have attached my payment transaction ID and my Sony Liv account details.

Please do the needful as soon as possible....

I had successfully unsubscribed to SONY LIV application from my phone since December 2020. And also was not using the application as such. In January I was not charged anything for this. Again in February without any consent or my need they charged the monthly charges to my credit card. I emailed them but they just are not responding as quick as they should. Also now in March again the subscription was automatically renewed without any consent....

Hello, i made payment of rs 224 from my bank account and then it got failed but my cash deducted from bank account and there is no activation of premium account. I am worried about if my cash get deduct in next month without my permission . So i want my refund or to activate my premium account. Plesase do not ignore.
Thanks...

This problem is happening fromThursday - 4th March 2021 - prior to that, it was all working fine.
In fact the other apps too are working - Netflix, Prime and Hotstar.
I lodged complaints on to SonyLIV the next day.
Inspite of having a premium subscription, I am unable to watch premium shows and movies.
Error message : Something went wrong - please retry after sometime

All details of app, mobile...

I have approached with Sony customer care but as per them i need to approach LED/TV customer care so i contacted with them and they visited at home for checking as well and advise me to approach to sony care as there product is ok.

Both are toying with me and this is not acceptable.

Please send your customer care executive at my home to check the problem on urgent basis.

Regards
Rajesh Kumarbr...

I paid for a monthly subscription on sonyliv. The order ID is[protected]. But it is not activated....

Dear Sony,
we are very disappointed with your services at all because we bought a led tv of 43 inches and the technician is saying like wall fixing stands are not available with me right now, he will come for installation whenever he received those stands because of that our installation is getting delay so please make ensure that never repeat this type of issues. for customers thank you...

I paid 299 monthly plan for sony liv and my activation shows still pending....

I purchased a Sony X 95g 55 inch led from arjay retail indiranagar store in Bangalore In Dec . To my surprise the WiFi doesnt turn on even when you try to do it manually and remains in off position. The basic trouble shooting from the call centre has failed and I'm told warranty Wil replace the WiFi adapter. I'm surprised that Sony is not replacing the unit itself considering it's a manufacturing issue on their end while smaller brands oblige...

My tv has starting issues. Went to sony showroom and checked and confirmed that it is a TCon board issues. Also checked sony website about it and confirmed it. Today sony person came and told me that the mother board damaged. Tv wont get on and asked me to pay 22000 to fix it. I asked time and he left. Later I tried my tv got on and it is working now. The service person didn’t even diagnose anything. He came took some photos and collected...

I went to a showroon of sony in ambedkar road kalkagarhi chown Ghaziabad uttar pradesh when i entered the shop and wanted to buy the headphones one of employer came and said the last price would be 2900 so i said ok then i wanted to try that headphone first but he was like u cant try, u can only try i[censored] r purchasing, what kind of behaviour is this?Cant we try headphones in the showroom then whats the use of showroom?...