Sony India Complaints & Reviews

Hii after so much of mails and calls the engineer came and told me i dont have the part wHIch is use in your speaker fault .
and told me it will take more 4 to 5 days. so it mean to solve my complaint they take 8 to 10 days.
this type of service they are given to the customers.no updates they are giving.
my last complaint id is ..2905206
thank you so much
vikas deep
[protected]...

Pathetic service by customer care.even they dont khow how to talk to the customer.i live in gurgaon.and i did a complaint 4 days before.but till now i dont get any massage or any reply from your side.i think its not gud for your image...
complaint no.66251878...

My name is umesh Lawande and i am a photographer and filmmaker since 2015
I bought a sony camera 5 or 6 months ago.
But today, on June 22, 2021, my camera is not working. When I insert the battery into the camera without turning on the button, my camera turns on and the screen turns on, but it is completely black.
I have attached a photo for reference.
I called Sony customer care for help and he told me to go...

Hello, We purchased a sony 43 inch tv from QRS showroom, MG Road branch, Trivandrum, Kerala on 07/09/2019 with a 3yrs year additional extended warranty as a festival offer. On 01/05/21 the TV went blank with no audio and video, when called QRS showroom repeatedly no one answered the call so we called local Sony service center they came home checked and informed that it has to be taken to service center to check the actual problem and after...

In 2016 we brought Sony Bravia KDL-43W950D Rs 68000/-. Now there is issue with panel.

Reply from sony customer care:-
"we stopped manufacturing these panel, so buy new Sony TV."

What kind of marketing is sony is trying to do? If we buy a TV in 2019, we will not get they spare parts in 2022. Can anyone help me to get this panel.

[protected]...

Problem started on newly purchased (15.11.2021)Sony Bravia TV set in Jan 21, there was display problem in TV, sony took 2.5 month to accept that there is problem in TV set, only shifting problem in consumer side that problem in wify, Tata sky signal.

Poor response from service centre.
Sony india don't value for customer. Once they sold tv & got money that's over, let customer suffer.
People purchase big brand...

Remote of my Sony 55 inch Android TV is not working...

I had purchased a 55" KD 8000H Sony Bravia TV from M/S Great Eastern Trading Co. A.B. Road, Indore on Saturday, 12.06.2021 vide invoice no. M1724/2122/00186 .
The TV was installed the same day by your service engineer Vikas Hardiya. However, while giving a demo, he did not advise about the need and the mechanism for updating the software and nor was any arrangement made for an auto-update.
As a result, the TV stopped functioning...

We have purchased such a big brand tv in 2017 after 2.5 years o[censored]sing its PCB got dead we paid a big amount of rs 9000 as service charge for PCB after 1 year again the panel is not working And the service charge for panel is rs 30000 which is unaffordable .now if After spending 90000 rs for such a big brand we cant espect that tv should run even for 4 years .we are having such a bad experience with this tv that we cant imagine that such...

LED TV - KDL32W6100. Purchased on Dec.'20.
Defect: on 4th June'21 reported to sony . TV screen was blank. Red LED was blinking at remote zone.
Teckno plaza service centre picked up the tv set as against ID NO 66035669, on 7th June'21.
Complain : neither sony nor service centre picked up the phone and dont know when the tv set will get ready.
Most casual approach. Never expected from Sony....

Picture tube problem....

Purchased Sony Bravia modle KD- 49X7500H tv on 15th Nov 2020, from Jan 2021 started problem on display & Feb 21 onward frequent display goes off.
Sony service centre took around 2.5 month to accept that there is problem in their TV otherwise local service center was shifting problem on customer side, network signal problem, wifi problem, Tata sky signal problems etc.
We have to proved him by calling that agency that there is...

I booked sony Bluetooth WI-C200(2 unit black and white)...both Bluetooth have same issues..like connectivity, battery backup and sound quality..when I booked the product there is refund and replacement policy but now they said it is done only by sony company
..product delivered on 26th May...
My name is gaurav garg
Cont no [protected]
Booked from flipkart...

I have smart tv Sony Bravia model KDL-42W650A. I Raced a request to sony India Ltd for repair my television on 08/04/2021. Engineer has come in my home and check my television and he said some display proble so I agree with him and tell repair my television. He share me estimate for this job. But some time 3-4 days he says service is not done because parts not available in sony India Ltd and he offer me a exchange my old television and pay...

Sony LIV is a website owned by SONY PICTURES NETWORKS INDIA PRIVATE LIMITED
which streams online content for entertainment purposes. I made a payment of INR 999 for purchasing the annual subscription pack. However neither has a receipt been provided to me nor has a message for a failed transaction been sent to me. As per the confirmation from my bank, the transaction has been successful and the money has reached the merchant ie. Sony....

L have cancelled Order Number: #14465 dt 22 May 2021 for online purchase of a Portable Bluetooth Speaker SRS-XB12/Blue from www.shopatsc.com (Sony Centre) by sending email to "[protected]@shopatsc.com" on 23 May 2021. This was done prior to despatch of the order.

There is no provision on Sony Centre Shopping portal to cancel an order by the customer. No policy for the online transaction is mentioned either.

On...

Money is billed to the credit card but not credited by the Payee NMMC.Following message got flashed: Pl do the needfil

PENDING TRANSACTION FOUND
We found a pending transaction from this Consumer No. Please complete this transaction to continue.

Biller ID. NMMC
Service Type PTAX
Consumer ID NE[protected]
Channel ID ICICI
Trxn ID[protected]
Trxn Date[protected]
Payment...

Few months back a small line appeared horizontally in my TV and I have a chat with your website and at last they asked me to update the system. That take more than one hour. Then also the same complaint persisted, even though not much problem to watch the TV programmes. Yesterday the problem worsens and about 3/4 of the TV from bottom to top is partially diminished only 1/4 of the screen seeing normal. Can you please help me to resolve this?...

I internet connection is not stable and is not connecting...

KDL-43W800D SONY Android TV is not working. 5 times red light blinking continuesly...